Merge Unified
MergeReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
250 reviews
from
External reviews are not included in the AWS star rating for the product.
Merge has helped us a lot with integration. It's easy to understand.
What do you like best about the product?
Integration capabilities and the customer service is superb. Very approachable and helpful when it comes to our concerns.
What do you dislike about the product?
Merge seems to have problem synchronizing large amount of data. Especially when it comes to million amount. It takes weeks to be fully synchronized.
What problems is the product solving and how is that benefiting you?
Integrations and connections. Merge gives us an easy access to connect with our partners.
Efficient and Reliable Unified API Solution
What do you like best about the product?
The simplicity and flexibility of Merge’s unified API setup make integrating new platforms seamless, without the need to build and manage individual connections
What do you dislike about the product?
As an early adopter, we encountered some initial limitations in the available integrations and features, but the Merge team has been actively improving and expanding the platform. A bit more customization in the data mappings would also be a welcome addition.
What problems is the product solving and how is that benefiting you?
Merge covers a wide range of integration categories, but we mainly use it for HRIS. By handling the complexities of HRIS connections through their unified API, Merge saves us time and reduces maintenance overhead. This setup keeps our HR data consistent across platforms, enabling our team to focus on other priorities. It’s been a huge asset in streamlining our operations and supporting our growth.
Speed and consistency for HRIS integrations
What do you like best about the product?
Working with Merge, we were able to accelerate our speed to market with HRIS integrations. We went from 0 to over 60 integrations in a remarkedly short time.
From a support standpoint, the team has been very responsive when we had questions or ran into challenges. That helped us maintain our momentum and go live ahead of schedule
From a support standpoint, the team has been very responsive when we had questions or ran into challenges. That helped us maintain our momentum and go live ahead of schedule
What do you dislike about the product?
We ran into challenges using their C# SDK. The team was clear that the SDK was still in beta and nothign was an absolute blocker, but it did add a bit of complexity to the process.
However, when we flagged bug, they were open to feedback and quick to make changes.
However, when we flagged bug, they were open to feedback and quick to make changes.
What problems is the product solving and how is that benefiting you?
They helped us build many HRIS integration, using a single unified model.
Streamlined Integration Pathway
What do you like best about the product?
The unified API and support from internal teams at Merge has been so refreshing. We have been able to easily implement key features to depend and expand our integration base.
What do you dislike about the product?
Nothing to note, they have been great! We are hoping for more expansion of note logging/activity features in the unified API as well as a growth into the education sector.
What problems is the product solving and how is that benefiting you?
Merge is quickly allowing our company to integrate with HRIS, CRM, and ATS products. This allows us to expand our offering into new verticals that have not always seen the benefit of a texting solution, without an integration present.
Merge makes complex integrations simple and fast
What do you like best about the product?
Merge allows us to integrate with hundreds of platforms through a single API, which has saved us countless hours of development work. We can now connect with ATS, CRM, HRIS, and other systems seamlessly, all without building custom integrations for each one. This has drastically shortened our integration timeline and enabled us to provide a much better experience for our customers. Features like auto-provisioning and automated data syncing have also reduced manual tasks, letting our team focus on more impactful work.
What do you dislike about the product?
While Merge simplifies integration, the initial setup and customization require some time and resources to get everything aligned with our specific requirements.
Once configured, however, it’s very reliable.
Once configured, however, it’s very reliable.
What problems is the product solving and how is that benefiting you?
Merge is solving the challenge of building and maintaining integrations with multiple third-party platforms. Before using Merge, integrating with different systems like ATS, CRM, and HRIS was a complex, time-consuming process that required significant engineering resources. With Merge, we now have a single, unified API to connect to hundreds of applications, eliminating the need to create and maintain individual integrations.
This has been a huge benefit to us by accelerating our integration timeline and reducing development workload, which allows our team to focus on improving core features. The consistent data syncing Merge provides has also improved our product’s reliability and given our customers a seamless experience, helping us drive customer satisfaction and retention.
This has been a huge benefit to us by accelerating our integration timeline and reducing development workload, which allows our team to focus on improving core features. The consistent data syncing Merge provides has also improved our product’s reliability and given our customers a seamless experience, helping us drive customer satisfaction and retention.
Glad we picked Merge over the competition
What do you like best about the product?
Merge provides a strong, scalable foundation for our platform’s integrations. The documentation and developer resources are top-notch, and it was straightforward for our team to adopt Merge quickly. Merge has also built a highly reliable infrastructure, allowing us to confidently deliver a stable experience for our users.
We looked at the other Merge copycats in the space, but Merge is clearly the premium product in the space. We're glad we picked them.
We looked at the other Merge copycats in the space, but Merge is clearly the premium product in the space. We're glad we picked them.
What do you dislike about the product?
Occasionally, their roadmap updates can impact our internal timelines if we’re depending on a new feature. It’s rare, but clear communication about delays is crucial when we’re scheduling our own releases. That said, Merge is highly responsive to feedback, and the team keeps us updated, helping us mitigate any potential issues.
What problems is the product solving and how is that benefiting you?
Merge enables us to efficiently build and maintain a comprehensive suite of integrations in our product.
Great integration partner
What do you like best about the product?
Merge has been a great help to our product integration, making it easy and smooth to ntegrate into a range of complex third party systems (specifically ATS in our case). The APIs are well designed and performant and uptime is great. On top of that support is great and quick to respond with helpful answers and easy access to technical contacts when needed. Definitely recommend Merge for all integration needs to help any company move faster.
What do you dislike about the product?
Keep adding more systems! Always good to have even more integration end points and I know this is a top priority of the Merge team.
What problems is the product solving and how is that benefiting you?
Merge helps us integrate with a wide range of ATSs.
Merge.Dev is solid for accessing 3rd-Party applications and makes it easier to use!
What do you like best about the product?
The API calling features similate Postman with a Clean UI/UX for most to understand. Simple and Easy Solutions
What do you dislike about the product?
Make it easier to set up Web Hooks! For people like me who are still learning we need to assist people who are still learning with straight forward instructions to be a little more universal but still tailors on how to set up using even your own API documentation. I used this quite a lot before I had to unfortunately shift to Make.com.
What problems is the product solving and how is that benefiting you?
It unfortunately was not tailored enough for me to set up a webhook enough that was clear through the documentation. I do love the concept and see the potential! It just couldnt work with my API documentation regarding Paycom.
Loving the Expanding Features and Awesome Support!
What do you like best about the product?
Always Something New: The platform constantly is adding new HR apps and partnerships, while also expanding their capabilities with things like SFTP server support.
Solid Data: From a data quality perspective, Merge has worked as expected which is really important to us as we rollout to customers.
Developer Thumbs Up: Our devs are really happy with the tools they get here— comprehensive guides and easy testing/tooling. Generally a really easy implementation.
Clear Docs for Everyone: We get super detailed docs for each integration that we hand straight to our customers. It clears up a lot of questions upfront and helps everyone stay on the same page.
Support That Gets It: Whenever we hit a bump or have a suggestion, the support team is on it. They really listen and make sure we have what we need.
Overall with all the features, great integration quality, and responsive support, this platform has been a game-changer for us. Definitely happy we chose it.
Solid Data: From a data quality perspective, Merge has worked as expected which is really important to us as we rollout to customers.
Developer Thumbs Up: Our devs are really happy with the tools they get here— comprehensive guides and easy testing/tooling. Generally a really easy implementation.
Clear Docs for Everyone: We get super detailed docs for each integration that we hand straight to our customers. It clears up a lot of questions upfront and helps everyone stay on the same page.
Support That Gets It: Whenever we hit a bump or have a suggestion, the support team is on it. They really listen and make sure we have what we need.
Overall with all the features, great integration quality, and responsive support, this platform has been a game-changer for us. Definitely happy we chose it.
What do you dislike about the product?
While Merge offers a wide array of integrations, sometimes the depth required for specific / more niche use cases isn’t fully met.
What problems is the product solving and how is that benefiting you?
Access to a large number of HR integrations to get employee attribute data.
Best Unified API Provider
What do you like best about the product?
We tried using several other providers, but they all fell short with respect to support and product quality. Merge’s team is extremely responsive, and it’s obvious through the product and customer support interactions that they care a lot about making Merge a great experience. We’re glad we made the switch. Not looking back.
What do you dislike about the product?
There are a few additional categories we would love them to integrate with, but overall no complaints!
What problems is the product solving and how is that benefiting you?
Merge is helping us add multiple integrations to our product through one unified API. Without Merge, we would need to hire a team of engineers.
showing 91 - 100