Merge Unified
MergeReviews from AWS customer
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Merge user
What do you like best about the product?
Merge has helped solve a vital business case, enabling you to scale faster. The unified API has allowed us to move quickly and implement a solution in weeks instead of months. Plus, the cherry on top is that Merge employees are great and helpful whenever you reach out.
What do you dislike about the product?
There is a lot of documentation, but there could be more details on how the data is created from various sources if there are discrepancies. There also have been some incidents where the Merge data wasn't correct, but after we reached out to our rep, the issues were resolved quicky.
What problems is the product solving and how is that benefiting you?
Merge is helping us scale through their unified API. Instead of learning and setting up multiple APIs, we hit the ground running with this product and were able to focus on scaling quicker.
Works great, excellent customer service.
What do you like best about the product?
Merge offers a consistent reliable API to connect to a variety of vendors. Merge support team is quick to respond, their documentation easy to traverse, and their UI is generally easy to understand.
What do you dislike about the product?
Lack of visibility into translation of data from connected services. Unknowns are unknown, meaning some data can be very surprising and unexpecated / not fit the expected schema.
What problems is the product solving and how is that benefiting you?
It allows us to connect to a variety of HR vendors.
Great company to work with and a good product
What do you like best about the product?
How helpful and friendly the team are - made onboarding very easy.
What do you dislike about the product?
Some of the features we needed were not ready right away/had a few minor bugs. Thankfully the team was very responsive and addressed the issues very quickly.
What problems is the product solving and how is that benefiting you?
Combining data sources into a common data model.
Super friendly team.
What do you like best about the product?
During all of my meetings with the Merge team I was met with smiles and can-do attitudes. We are building on top of their APIs and they showed a clear interest in what we are doing and were eager to support us.
What do you dislike about the product?
I would love to see some of the documentation be made more intuitive - especially around feature support across various HR platforms. The information is available but difficult to access.
What problems is the product solving and how is that benefiting you?
Merge is saving us the time and research of having to integrate with many of the HR platforms our software needs to support. We can just worry about having Merge as a dependency without having to service so many platforms ourselves.
Great product, amazing team
What do you like best about the product?
I've worked with Merge at two different companies, and in both of my experiences, I've been really impressed by both the power of their product and the strength of their team. No question is too small, and they always reply to us incredibly quickly. Luckily, the outreach doesn't happen frequently because their product works so well.
What do you dislike about the product?
I don't come from a technical background, so I've experienced a steep learning curve when it comes to becoming an expert in everything that Merge has to offer. To be fair, this is more of a nod to the depth of Merge's product and a recognition of my own limitations, rather than a gap on their part. Plus, they've been immensely helpful in getting me up to speed in the areas where I have much to learn.
What problems is the product solving and how is that benefiting you?
One of the benefits of our product is that we integrate with many other systems that our customers use to bring data into one place. Because Merge has the integrations piece covered, we can spend our time delivering a good customer experience and building other needle-moving features.
An amazing solution to a modern-day integration problem
What do you like best about the product?
Every company needs to integrate with everyone in today's interconnected software landscape. Merge takes away a lot of the headache of building and maintaining an application ecosystem.
- Manage authentication and credential storage safely and securely
- Handle API updates automatically so you don't have to
- Build once and ship at scale - once you've figured out one, it's straightforward to ship 10 more
- Customer support and guidance have been top-tier
- Manage authentication and credential storage safely and securely
- Handle API updates automatically so you don't have to
- Build once and ship at scale - once you've figured out one, it's straightforward to ship 10 more
- Customer support and guidance have been top-tier
What do you dislike about the product?
In some product areas, it feels premature and not quite production-ready. In our first integration build, we had numerous issues with field mappings using the Ruby SDK that didn't align with their API logs (to Merge's credit, they fixed this extremely quickly).
What problems is the product solving and how is that benefiting you?
Helping Tropic build an app marketplace for a slew of integrations at scale, while removing a lot of the pain associated with supporting and maintaining that many new product additions.
Merge makes our life easy!
What do you like best about the product?
Merge has an excellent API for ATS integrations. Instead of integrating with every ATS, we can use merge to integrate with all of them using a single API.
Merge's level of service and responsiveness is unprecedented.
It's an absolute pleasure working with Merge!
Merge's level of service and responsiveness is unprecedented.
It's an absolute pleasure working with Merge!
What do you dislike about the product?
Nothing, we have been working with Merge for over a year and got only good words to say about Merge.
What problems is the product solving and how is that benefiting you?
Instead of integrating with every ATS, we use merge to integrate with all of them using a single API.
This saves us a lot of time both understanding each and every ATS API and also implementing their specific API.
This saves us a lot of time both understanding each and every ATS API and also implementing their specific API.
Great product and awesome team!
What do you like best about the product?
The Merge team is fantastic to work with. They are always open to feedback and go the extra mile. They are also constantly evolving their product offerings.
What do you dislike about the product?
Their logging could be more detailed and supportive of troubleshooting. We've been told they are working on this though!
What problems is the product solving and how is that benefiting you?
Merge makes integrating with HRIS systems simple.
Merge is instrumental for our business
What do you like best about the product?
Merge allows our team to quickly get access to disparate sources that previously would've taken us ages to connect to.
What do you dislike about the product?
Not much that we dislike about Merge at the moment.
What problems is the product solving and how is that benefiting you?
We need access to HR & Payroll integrations data as well as Accounting integrations and Merge makes it easy for us to get access.
Merge is a game changer for expanding integration eccosystems
What do you like best about the product?
The team at Merge is fantastic, incredibly responsive, and highly attuned to our needs. Merge has helped us accelerate our integration roadmap and reduce per-integration build and maintenance costs. By far the best we've seen in this market. We highly recommend them.
What do you dislike about the product?
We are still early in our journey with Merge. Nothing we dislike so far!
What problems is the product solving and how is that benefiting you?
Building and maintaining integrations is expensive and time-consuming. We often develop similar integrations with many different 3rd parties. Merge's unified APIs enable us to abstract data to a common data model that is easier to work with, build faster, unlock entire verticals, and keep integration costs low.
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