Middleware
MiddlewareReviews from AWS customer
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MiddlewareHQ is a great solution for manage teams and get relevant information of the projects
What do you like best about the product?
Working with JIRA, GitHhub, with MiddlewareHQ we can get different metrics without getting into manual reports.It's really easy to get all the metrics for internal meetings.
Great tool to have the performance of the team, JIRA requires a lot of namual filters to get the data, however i can directly get the summary about the bottlenecks.
It gets easier to measure goals that change every quarter for us. Earlier i used to work with Google sheets, Excel, Charts but now with Middleware, everything is available in one tool.
Great tool to have the performance of the team, JIRA requires a lot of namual filters to get the data, however i can directly get the summary about the bottlenecks.
It gets easier to measure goals that change every quarter for us. Earlier i used to work with Google sheets, Excel, Charts but now with Middleware, everything is available in one tool.
What do you dislike about the product?
I would like to have more features in roadmap module
What problems is the product solving and how is that benefiting you?
A lot problems such as:
Reduce the time to get the information related to performance of the teams
Perform new chats for analysis of the sprints
Identify the bottlenecks of the team
Bring new metrics related to GitHub according to the PRs and frequency deployment
Increase the performance of the team with analysis such as retrospective summary
Reduce the time to get the information related to performance of the teams
Perform new chats for analysis of the sprints
Identify the bottlenecks of the team
Bring new metrics related to GitHub according to the PRs and frequency deployment
Increase the performance of the team with analysis such as retrospective summary
Finally a consolidated solution for Program/Project/Product Managers
What do you like best about the product?
I like that it takes a consolidated, one stop shop, all at your finger tips, graphical approach highlighting all the required metrics needed for successfully managing software development Programs, Projects and Products. Easy to integrate, easy to add users, navigation and transitions are smooth, and the Customer Support is very responsive.
What do you dislike about the product?
That it wasn't provided to me sooner. I could have used this instead of manually compiling this data.
What problems is the product solving and how is that benefiting you?
It is helping our oranization master DORA metrics. It's outlining Lead Time to delivery, Lead time to recovery, bugs, to name a few. It also provides in depth analysis for evaluating multiple workstreams (delivery trains), as well as the individual resource contributions. It highlights bottlenecks and provides a very accurate AI summary.
Robust Data Metrics For Engineering Teams
What do you like best about the product?
Our organization was excited to partner with Middleware since they have very robust data reports for both Jira and Github which is something we had trouble finding with other tools that tended to favor one over the other. With Middleware, we are able to get a more hollistic view of how well our teams are performing and identify gaps and bottlenecks that need to be addressed. Outside of the tool itself, the team has been absolutely amazing in helping us get everything setup and they are always available to answer our questions or try to figure out how we can solve a problem using their platform.
What do you dislike about the product?
No major dislikes to mention at the moment. We are working with them on possibly getting additional data points like Sprint over Sprint trends and defect ratio which will be a nice addition to what is already available.
What problems is the product solving and how is that benefiting you?
We want to empower our teams to take ownership of their efficiency and productivity and Middleware is a fantastic tool at identifying what areas teams are excelling at and what areas could use some improvement. Having data to support process changes is always more beneficial and allows us to incrementally improve in a meaningful way instead of just trying new things for the sake of trying new things.
Seamless Onboarding Experience
What do you like best about the product?
Middleware’s setup was quick and smooth, thanks to the responsive support team. With tons of integration options available, it was overwhelming at first, however the team helped out within no time with the integrations and report generation.
What do you dislike about the product?
Would love more in-app onboarding guides for first-time users.
What problems is the product solving and how is that benefiting you?
Helped us integrate seamlessly with our existing workflows, reducing setup time significantly. We were looking for substitutes for manual JIRA reports, Middleware gave us that option in no time.
Game changer for SDLC visibility
What do you like best about the product?
Actionable insights for the team. Main highlight is the sprint analytics with acurate data.
What do you dislike about the product?
Nothing as of now. Reports are acurate. Would love to see more visualization options going forward.
What problems is the product solving and how is that benefiting you?
Solves the problem of scattered insights and gives a unified view of SDLC
Actionable insights for team efficiency
What do you like best about the product?
The detailed breakdown of cycle time is incredibly useful
What do you dislike about the product?
Few Open Source GitOps tools integrations are not readily available, the team has helped us to configure with alternative approaches via Webhooks that took some time to adapt initially because of different mertics available, but might be useful for some as you get to know more about your data.
What problems is the product solving and how is that benefiting you?
Helps us identify inefficiencies in processes, improving our team's productivity significantly.
Loved the UI and Project Flow Charts
What do you like best about the product?
Used their Jira plugin to automate sprint reports, loved the quick setup, integration and the in depth insights
What do you dislike about the product?
The fact that large teams have the most potential benefit and not small teams would be the least favourite thing.
What problems is the product solving and how is that benefiting you?
I'm simply able to get the insights I really need - helps us get a better and deeper understanding across our engineering team
Very useful and insight full tol every tech should use
What do you like best about the product?
Working closely with the Middleware team has highlighted just how impactful MiddlewareHQ is for optimizing developer productivity. The platform offers a comprehensive suite of tools designed to provide clear visibility into key development metrics, making it easier to track progress, identify bottlenecks, and enhance team efficiency.
One of the most valuable aspects is the reports and trends section. This feature offers a deep dive into developer activity and productivity data by gather various metrics from github and jira, allowing teams to monitor code commits, review cycles, issue resolution times, and deployment frequencies in real time.
The Report and trends section is also effective for long-term analysis, offering insights into team performance over time. It helps in identifying patterns like productivity peaks or areas where delays tend to occur, which is essential for continuous improvement. The ability to visualize this data with interactive graphs and drill-down capabilities makes it even more actionable.
One of the most valuable aspects is the reports and trends section. This feature offers a deep dive into developer activity and productivity data by gather various metrics from github and jira, allowing teams to monitor code commits, review cycles, issue resolution times, and deployment frequencies in real time.
The Report and trends section is also effective for long-term analysis, offering insights into team performance over time. It helps in identifying patterns like productivity peaks or areas where delays tend to occur, which is essential for continuous improvement. The ability to visualize this data with interactive graphs and drill-down capabilities makes it even more actionable.
What do you dislike about the product?
Havin github and jira various metrics is very useful however team should also research on how they integrate with other tools to give even better analysis. Also they definetly need more AI capabilities out of the box
What problems is the product solving and how is that benefiting you?
Helping us provide various analysis on developer productivity
Game-Changer for managing Engineering teams
What do you like best about the product?
Middleware HQ has been a game-changer for our sprint planning and overall team efficiency. One of the things I love most is how user-friendly the platform is, making it simple for everyone to get up to speed quickly. The visuals are fantastic, giving us a clear and intuitive overview of our workflows and progress. It’s definitely helped our team stay on track and boosted our productivity!
What do you dislike about the product?
While Middleware HQ has been great for improving our sprint planning, there are a few areas where it could be better. Sometimes the reporting features feel a bit limited, especially when trying to generate custom reports. Some of the things are already in their roadmap and we are excited to see those features go live soon!
What problems is the product solving and how is that benefiting you?
Middleware has transformed the way we manage our projects by making processes more efficient and transparent. The tool's ease of use and strong visual elements have improved team collaboration and productivity.
Developer productivity metrics made easy!
What do you like best about the product?
Middleware introduced me to metrics that I never knew existed and helped me optimize for things that were previously going unnoticed. Being an early stage startup, growing rapidly, we break things on production frequently. Our "Speed to fix production" metric was all over the place, and this software helped us bring that metric down.
What do you dislike about the product?
The Open Source Version is not yet fully ready. But is promising.
What problems is the product solving and how is that benefiting you?
Faster feature delivery times and maintaining product SLA
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