Select your cookie preferences

We use essential cookies and similar tools that are necessary to provide our site and services. We use performance cookies to collect anonymous statistics, so we can understand how customers use our site and make improvements. Essential cookies cannot be deactivated, but you can choose “Customize” or “Decline” to decline performance cookies.

If you agree, AWS and approved third parties will also use cookies to provide useful site features, remember your preferences, and display relevant content, including relevant advertising. To accept or decline all non-essential cookies, choose “Accept” or “Decline.” To make more detailed choices, choose “Customize.”

Sign in
Your Saved List Become a Channel Partner Sell in AWS Marketplace Amazon Web Services Home Help

Seamless transition and improved customer experience

  • By Happy customer
  • on 11/12/2024

After our existing solution was sunset with little notice, we needed an urgent replacement and learnt of Sequence Shift. Whilst apprehensive at first as to the simplicity and ease of implementation the solution. We found the SS team to be very knowledgeable with their product, and very helpful and flexible with supporting us through design, configure and test phases. This gave us the confidence to proceed to implementation and subsequent go live was very simple and straightforward with the entire project running for a little over a month. The production go live was simple and painless with no issues nor loss of service. We now have a much improved solution that provides a better experience to our customers, call centre operators and our technical team. Highly recommended.


There are no comments to display