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Reviews from AWS customer

7 AWS reviews

External reviews

72 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    José Luis C.

Protecting your brand with Check Point CloudGuard

  • April 22, 2025
  • Review provided by G2

What do you like best about the product?
The automation of rules and the visibility of logs by category
What do you dislike about the product?
The initial setup was a bit complicated having an AWS behind it.
What problems is the product solving and how is that benefiting you?
Automatic reputation protection on a CMS developed in WordPress


    Dialungana M.

Cloudguard WAF protects our critical web applications and APIs

  • April 22, 2025
  • Review provided by G2

What do you like best about the product?
It does not require too much manual configuration and it is straight forward to set it up and get your critical assets protected against sophisticated attacks using AI and machine learning to automatically understand the behavior of our applications and APIs.
What do you dislike about the product?
The fact that you cannot have two assets with the same URL even though the application is reached using different IP addresses.
What problems is the product solving and how is that benefiting you?
Before we had no visibility into the application layer attacks targeting our web applications and APIs. We relied completely on our Next Generation Firewalls (NGFW) to protect our assets. Ever since we deployed Cloudguard WAF, we immediately understood that we were missing many attacks that were targeting the applications. Today, with Cloudguard WAF, we block an average of 3500 attacks on daily basis. In addition to that, with tha API protection, we are now able to identify all the endpoints associated with the applications and better protect our APIs.


    reviewer2647476

We get a consolidated view, good security, and excellent scalability

  • February 05, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have a team that manages CloudGuard for me. We have different research centers using various cloud accounts and are trying to consolidate everything into a single landing zone to protect those areas. From a use-case perspective, I have different laboratories or research centers utilizing it for various purposes. We are mostly focused on AI, and some of those requirements cater to the AI segment as well.

How has it helped my organization?

From a protection perspective, Check Point is a well-renowned name. We are also using other products from Check Point, such as Harmony, Infinity, and XDR. We have a consolidated view of the overall security posture, which I find quite interesting.

CloudGuard WAF protects our applications against threats without relying on signatures. This is crucial for us to maintain application security and stop the threats coming into our environment, keeping our production part secure.

Check Point CloudGuard WAF works well for preemptively blocking Zero Day attacks and detecting hidden anomalies. It is the best. That is why I am paying for it.

Check Point CloudGuard WAF helps us with overall application and cloud API security. The consolidated view of the security posture that Check Point provides is very useful from an upper management perspective.

CloudGuard WAF has helped reduce our false positive rate by 30%.

What is most valuable?

From a security perspective, it is quite good. I am not very familiar with the detailed features of it because I have a team that manages it.

What needs improvement?

I am pretty happy with the current version. I have not yet used it to its full potential, but there could be improvements as I explore it further. I am content with what I have in terms of features and support, but if I start expanding the usage, I might need more help from them. I already have the best consultants from Check Point.

For how long have I used the solution?

I have been using this solution for around seven or eight months now.

What do I think about the stability of the solution?

I have not observed any stability issues yet. It has been pretty reliable.

What do I think about the scalability of the solution?

The scalability is excellent and is one of its best features.

How are customer service and support?

Customer service is one of the best in the market right now.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use a similar solution previously.

How was the initial setup?

We have a hybrid deployment model with AWS as the cloud provider.

Its deployment was smooth. We did not have any issues.

What about the implementation team?

We used Check Point for the implementation.

What was our ROI?

It has been only six or seven months now. I am hoping that by the time I complete one year, I will see the return on investment.

It has reduced the total cost of ownership for our web application firewall to a certain extent, but I do not have the numbers.

What's my experience with pricing, setup cost, and licensing?

The sales team or account managers from Check Point are top-notch. As I am using other products as well, my pricing was competitive compared to others.

Which other solutions did I evaluate?

I considered other solutions. I decided on Check Point because of its comprehensive suite of applications and the integration with my tools, providing a consolidated view of my security posture.

What other advice do I have?

I would rate Check Point CloudGuard WAF a nine out of ten. I believe there is always room for improvement, but there are use cases I have not yet explored.


    Dialungana Malungo

Protects our web applications and APIs and has a very low false positive rate

  • February 05, 2025
  • Review provided by PeerSpot

What is our primary use case?

We have been looking for a solution to protect most of our web applications, especially because we have a couple of them available on the Internet.

We are not looking at just the web application but also APIs because as a Telco company, we have a mobile money service and some other services that are API-based. We needed a solution that does not only look at our web applications but also our APIs. When I found out about CloudGuard WAF, it was a perfect match. It could not only protect our web application, but we were also able to protect our APIs. We have a couple of APIs on the Internet.

How has it helped my organization?

CloudGuard WAF has been great. We had no visibility when it came to our web application because, back then, we only had the next-generation firewall. We were able to protect some network-level attacks, but we had no visibility into what was happening at the application level. What we see now is unbelievable. We are talking about 800,000 attacks that we could not prevent before or were not even aware of, whereas now, we get them every day, and it is CloudGuard WAF that protects us against most of them.

CloudGuard WAF has reduced our false positive rate. That was one of the advantages of the solution itself. False positives are one of the main issues that we have with most security solutions, especially because each application has its own way of working. If the solution is not being able to learn how your applications work, there are going to be a lot of serious issues. With CloudGuard WAF, we did not have much of this issue. We never had an issue where something stopped working because of CloudGuard WAF. Whatever was prevented was actually malicious, so we have a very low rate of false positives.

What is most valuable?

CloudGuard WAF is a very straightforward solution. I do not have to worry about signatures. Most of the solutions that are out there are mainly based on signatures, and I have to do a lot of maintenance to get the signature updates, and sometimes, due to a lack of resources, I am not able to do so. With CloudGuard WAF, I have peace of mind, because most of the features are AI-based, and there is not much configuration that needs to be done on my side. Once set, I only go to CloudGuard WAF to check. I do not have to worry about signatures or updates. Everything is done perfectly, and I have a sense of peace because I know our applications are safe.

It is very important for us that CloudGuard WAF protects our applications against threats without relying on signatures. That is definitely one of the key features I need.

What needs improvement?

We are satisfied with the product because it does what we need it to do, but one thing that I would like to see improved in the product is the protection of our mobile applications. When I migrate the traffic from our mobile application to CloudGuard, we are not getting what we expected. We would like to be able to also look at our mobile applications.

For how long have I used the solution?

I have been using Check Point CloudGuard WAF for three years.

What do I think about the stability of the solution?

It is very stable. We run some of the agents on our data centers and never had any issues. We are happy with the solution.

What do I think about the scalability of the solution?

It is completely scalable.

How are customer service and support?

Technical support is very nice. I have encountered a couple of issues related to the solution. They were not actual issues but things that needed clarification, and support was always there. They gave me the right reference to solve the issues that I faced. I do not have any complaints about the support and customer service aspects.

I would rate them an eight out of ten. They have very short working hours. Especially on the weekends, when you call them, the team is not working because they are a very small team. They need to increase the number of people for 24/7 support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We were using Check Point's next-generation firewall. We are heavily Check Point customers.

What was our ROI?

When it comes to monitoring the solution, I do not have to worry that much about the solution itself. We have the peace of mind that the solution is doing what is expected from us. We do not have to worry much about the solution itself.

It is doing what it is supposed to do, and I do not need people to look at it 24/7. Most of the operations happen in the background, so I do not spend much time on it.

What's my experience with pricing, setup cost, and licensing?

As Infiniti customers, the pricing is manageable, as we have allowances dedicated to each Check Point product. The price is not as high compared to other options I have dealt with in the past.

Regarding the reduction of the overall total cost of ownership, I am not deeply involved with cost management. However, feedback from a senior manager indicates that we have made a positive decision.

Which other solutions did I evaluate?

When we were choosing the solution, we had a couple of vendors. After assessing the advantages of each solution, we found Check Point CloudGuard WAF to be the perfect match for my needs.

First of all, there are no signatures. We do not have to rely on signature updates. That was the main reason. Also, it does not only focus on our web application; it also focuses on our APIs. We have got a couple of them.

We, as a company, focus on consolidation. Instead of having siloed solutions separately where people have to look at different solutions, we focus on consolidation. Being able to have another solution that is consolidated and integrated with the other ones we had was a perfect match for us.

What other advice do I have?

I would rate Check Point CloudGuard WAF a nine out of ten.


    Charalampos Symeou

Ensuring customer security with comprehensive protection and responsive support

  • February 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use CloudGuard WAF for our exposed customer-facing servers.

How has it helped my organization?

It provides security for our customers and our products.

What is most valuable?

This solution not require training. It has its own mechanisms, eliminating the need for training for our applications. The learning curve is quick.

It provides security for our services to customers. As a financial institution, we provide security to our customers and products.

The solution preemptively blocks zero-day attacks and detects hidden anomalies effectively.

The solution reduced the cost to the company when considering that we,with a previous solution, spent many hours on configurations.

It reduced our false positive rate significantly - by 90%.

What needs improvement?

The reporting can be improved. Currently, it is not 100% accurate, however, it is at a good level. I cannot see many logs for our application that are posted under CloudGuard WAF, and sometimes I cannot identify the issues I have with CloudGuard.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The stability is 100%. I did not have any issues in the last three years during which I had more than ten critical services running on CloudGuard.

How are customer service and support?

Customer support is usually needed during the implementation of the solution. After that, I have only opened a case two or three times, and the response time is very good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I had the same solution with the same company, however, it was on-premise. I moved to a cloud-based solution with CloudGuard WAF, and it is very different.

How was the initial setup?

When considering my previous solution, I spent many hours on the configuration.

What's my experience with pricing, setup cost, and licensing?

Pricing and licensing are really expensive for this product. While it provides a very good security level, the price for each service is high. Small organizations might not be able to afford the price.

What other advice do I have?

I would rate the solution nine out of ten. Overall, it is a very good solution.


    Thanos Constantopoulos

Real-time attack recognition and integration provide peace of mind while safeguarding websites

  • February 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

Protecting our websites or our customers' websites is our top priority. We transitioned to Check Point WAF from on-premises WAF to safeguard our external perimeter. Essentially, I am focused on protecting our external infrastructure and web services.

How has it helped my organization?

It helps me sleep at night, providing peace of mind. It saves time, money, troubleshooting, and maintenance and reduces the need to hire people to manage the technology because it is so easy to use.

What is most valuable?

The WAF is the best feature. The application firewall's ability to block and recognize all attacks in real-time, such as DDoS, is invaluable. Identifying attacks and integrating with the rest of the ecosystem are features I am very fond of.

It's a pretty robust product.

CloudGuard protects against threats without relying on signatures. This is one of the best features. As an engineer, I don't have to review signatures one by one by one. 90% of the other players use signatures. So you have to review the attack, the signature, and how to mitigate it, etcetera. Removing the signatures from the equation removes a lot of time required for an engineer to review signatures, apply signatures, verify that these are applied to the infrastructure, etcetera. So removing that from the equation and protecting the infrastructure at all times is very cost-effective.

Signature-based also causes a lot of false positives. So having no signature also helps remove a lot of the false positives.

What needs improvement?

I cannot think of any needed features.

Pricing is high, although possibly justified by the service received. Reducing prices would be welcome.

Integration with more technologies or Check Point products, or on-prem products, could improve robustness. Many organizations are moving to the cloud. Some cannot fully transition and require solutions similar to on-prem devices.

For how long have I used the solution?

I have used the solution for the past two years.

How are customer service and support?

Support is the same with on-premise devices, and it is very good. Since it is cloud-based, I do not need them as much.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have used CloudGuard, Imperva Cloud WAF, and Barracuda Cloud WAF. I have experience with all of the major players.

What was our ROI?

I have seen what we were used to before and how much time we spent. We used to manage on-prem devices for other partners that could run from other vendors. When you migrate to the cloud, it feels like saving 90% of your time.

What's my experience with pricing, setup cost, and licensing?

If the price could come down, I would be very happy with the product.

Which other solutions did I evaluate?

I will not disclose which vendor is the best. In specific cases, some vendors perform well, while others are competitive at the high end. Check Point is one vendor that I really appreciate, and I will not mention the other, however the competition is very close.

What other advice do I have?

I would rate the solution nine out of ten. Nobody is perfect.


    Domenico Cacciari

web servers remain secure and defacement is eliminated

  • February 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use the solution for almost all of our web servers.

How has it helped my organization?

Before CloudGuard, we periodically had some website issues. Since we've had CloudGuard, we've never had these issues happen again.

What is most valuable?

The rate limit feature is the most useful feature of the product.

We don't need to rely on signatures. We are protected when the signature doesn't exist.

It can protect against zero-day attacks and hidden anomalies. It blocks items that would affect the company.

We've been able to reduce our false positive rate. It took a bit of time, however, not long. We're near zero false positives.

What needs improvement?

The web user interface needs some improvement, even though the functionality is good. More user-friendly features could be added. Perhaps something between CloudGuard management and the virtual appliance on-site could be faster.

It could be interesting to have an app for smartphones to manage all the cloud environments.

For how long have I used the solution?

I have been using the solution for three years.

What do I think about the stability of the solution?

The stability is always good.

What do I think about the scalability of the solution?

The scalability is always good.

What other advice do I have?

I rate the solution nine out of ten. I am satisfied. It is always good.


    Baruch Peretz

Has the ability to protect our applications against threats without relying on signatures

  • February 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

My use case is mainly for new products that come up in the marketing field, products that are fast and need quick assimilation.

We connected protections, mainly of the WAF for products that do not need too much scam validation or more complex functions. The aim was to provide a quick response to marketing campaigns, customer transportation, and things that need very fast implementation.

How has it helped my organization?

Check Point CloudGuard WAF has helped our organization in time-to-market manners; the time to market is very short. Unlike other products we tested, which were a bit more complex, they would take a day's process. Check Point CloudGuard WAF only takes a few minutes of assimilation and then goes live.

Its ability to protect our applications against threats without relying on signatures is one of the benefits I liked about this product. It does not depend on signatures. It looks at the anomaly in behavior. This is what we call a modern application. It saves us the headache of these updates and also the fact that the zero day usually has no signature.

The ability to preemptively block zero day attacks and detect hidden anomalies is exactly its advantage. The zero day does not wait for a signature but looks at behavior. This is how a modern app should be. If you wait for the unknown, your application will be affected, but with this solution, even if you don't know where the attack could come from, the product protects it because of the behavior. That's the advantage.

The assimilation time is short, about a few minutes only, so it is very simple for us and shortens the time of our functions. I'd say it has lowered 30% of our time.

In a product like this, there are not many false positive cases, at least not in our type of implementations, which are not complex. When you do not hear about any false positives, it is a sign that the solution is doing its job.

What is most valuable?

This product is very simple, it does not require complexity in its implementation. Its ability to deploy our materials quickly is what we appreciate the most.

What needs improvement?

I would like it to be able to analyze more complex functions, although I did not examine the case study of more complex implementations. Things like forum fields, etc seem to need a little more focused protection of the fields scheme validation. I would say that the more automation this product has, the easier it will be to work with it.

For how long have I used the solution?

I have been using Check Point CloudGuard WAF for six months.

What do I think about the stability of the solution?

There were never any server issues, they're very stable.

What do I think about the scalability of the solution?

I am not really sure about its scalability since our framework is very limited at the moment. I am guessing that after we try to deepen our use cases, we may scale then.

How are customer service and support?

Check Point is known for providing really good service. If a ticket is opened, it is addressed and not neglected. The emphasis is on the Israeli team, which knows how to achieve escalations and provide a response. We were never left without an answer.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have had several protections from other WAF products that we have tested. Their implementations were longer, more complex, and sometimes, because of the speed we would implement it after it went live because of the times. The time to market was short, and we didn't have time to achieve the desired time window.

Today, with Check Point CloudGuard WAF, there is no way we'll go live without protection.

We used and evaluated Radware and Reblaze. They were very expensive and also dependent on third-party services. With Check Point CloudGuard WAF, everything was done easily in-house.

How was the initial setup?

I'm in charge of the regulations, the SECOPS team is the one involved in the deployment. I'm more of a policy guide, and from what I've noticed, the experience was good.

What about the implementation team?

We always have a business partner who accompanies us in projects of this type. We have always had a good experience with them, the're very professional.

What was our ROI?

The biggest ROI is that the time to market is good; I am not holding back the business. I do not look that much at attack prevention because that's something that every product usually does. The ROI is the time to assimilate and the short time to market. Those are its benefits.

What's my experience with pricing, setup cost, and licensing?

I am less knowledgeable with prices because I only define the requirements and look at the execution. I know that its price is relatively expensive compared to other products but it gives benefits that are worth it.

What other advice do I have?

My advice would be to use this solution since it's cloud-based and the deployment is quick and easy.

Overall, the platform is great. I would consolidate it from the usual infrastructures, though. Every platform requires someone to focus on it, so it would be good if an integrator would be more involved in this specific solution.


    reviewer2619747

Very simple to use, and it gave us a much simpler and friendlier interface

  • February 04, 2025
  • Review provided by PeerSpot

What is our primary use case?

My use cases include the use of WAF, landing pages, etc.


How has it helped my organization?

We see the advantages of a WAF solution when there’s silence, when there are no attacks, no mess, no fails. This is his biggest advantage and how it benefits my company.

What is most valuable?

Overall, it's a good product. I also have f5 for internal things that I use in another area. We work with several products. I’ve been working with a lot of Check Point’s products for a while, so choosing CloudGuard WAF wasn’t a big decision for me.

It's a significant advantage that it's not signature-based; it's not too important to me, but it's good that it's that way.

Its ability to preemptively block zero-day attacks and detect hidden anomalies is the advantage of the product. It knows how to protect against any behavior and saves you from messing with signatures; that's its advantage.

There are no false positives in WAF for the most part. If there is an attack, then you know it, and there is mitigation for it. I wouldn’t say the reduction is noticeable.

What needs improvement?

The assimilation is fast overall. As long as I don't have unique problems that I need support for, usually when WAF works, it works. It's not something you manipulate, it's not an antivirus where you deal with signatures, updates, and upgrades every day. If it works, it works.

For how long have I used the solution?

I have been using the solution for five months.

What do I think about the stability of the solution?

It is a very simple product, it’s very stable.


What do I think about the scalability of the solution?

It has great scalability. I see the involvement of Check Point’s team whenever I want to scale. If I need to scale, I open a Whatsapp group with the director and the team, and we quickly proceed to do so.

How are customer service and support?

I get the delivery I want from Check Point, I am a big enough customer to get the best delivery. I also received full technical support, especially during the implementation.

I would rate them a ten out of ten. They are always quick to respond to me.

How would you rate customer service and support?

Positive

How was the initial setup?

The setup was relatively easy; it's a product that is easy to deploy, and there were no big drawbacks. During the installation, we tested it on two apps first; we saw that it worked as it should, and then we moved on to the other apps. The process itself is not long at all. We have another WAF system that we use in other areas so we were aware of how to run these sorts of solutions.

What about the implementation team?

I work directly with the manufacturer; in this case I worked with someone from Check Point itself.

What was our ROI?

The ROI is that we are not attacked and are confidently protected. When we are attacked, we can understand how important the solution is. We have to get the blow to understand the importance of the solution.

What's my experience with pricing, setup cost, and licensing?

It didn't lower the TCO, it actually raised it, in my opinion. It is more expensive than f5, where we purchased everything as bundles, and Check Point costs more, but it is worth the money.

Check Point is cheaper than Radware. It is relatively cheaper for a WAF solution which is something that we liked and made us choose it. It is a bit difficult to know the price differences since everything is always included in a bundle.

Which other solutions did I evaluate?

We also looked at Radware, but in the end, we chose this solution because it is very simple to use, and it gave us a much simpler and friendlier interface.

What other advice do I have?

My advice would be to check the use cases you need to see if CloudGuard suits you. I recommend the solution in general.

I would rate it a nine out of ten. I can’t give it a 10 because there’s always room for improvement. I’d say that there should be better support from the integration team, I’m not sure if it’s Check Point’s responsibility, though. Overall, the product is excellent.


    Stilian Elenkov

Handles multiple applications and sites effectively with decent pricing

  • January 08, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am currently evaluating a hybrid solution for our infrastructure since some of our services are hosted on-premises while others are processed through the cloud. We have multiple websites, applications, and some non-web-based applications that we need to protect.

What is most valuable?

The solution's ability to handle multiple websites and applications without needing more expensive hardware is a key advantage.

The communication between the on-premises device and the cloud for analysis and feedback is a valuable feature. It also supports legacy applications and improves security access. Upon implementation and evaluation with third-party penetration testing, it meets rigorous security standards required for dealing with financial institutions and provides necessary protection between our central office and peripheries through VPN access.

The solution allows for proactive support and parts replacement.

What needs improvement?

The learning curve was a challenge due to initially incorrect configurations. It took approximately a month and a half to understand how the solution works because of inadequate documentation. The provider could improve by providing better guidance and support during the configuration process.

How are customer service and support?

I am happy with their support. They were responsive even before we committed to buying their solution. The support rating is about seven and a half to eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We looked at FortiGate and some open-source solutions, however, they either did not fully meet our requirements or required a dedicated person for administration, making them cost-prohibitive.

What about the implementation team?

We collaborated with our vendor, A1, which also offers parts replacement and support as part of the package.

What's my experience with pricing, setup cost, and licensing?

The base solution costs approximately 30,000 euros, with an additional 2,000 euros per year for licenses and support.

The price is fair for the features offered. For us, it is cost-effective compared to hiring a dedicated person for administration.

Which other solutions did I evaluate?

Prior to choosing the current solution, we considered FortiGate and other open-source solutions.

What other advice do I have?

I would rate the solution eight out of ten.