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IBM Watson Discovery

IBM Software | 1

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External reviews

97 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Accounting

Relatively Average

  • September 27, 2018
  • Review provided by G2

What do you like best about the product?
Easy to use interface. Relatively intuitive.
What do you dislike about the product?
Not very useful for real-world problems.
What problems is the product solving and how is that benefiting you?
Testing on some clients


    Sarah N.

Good document converter! Plus it enables the user to generate reports from complex data sets.

  • June 22, 2018
  • Review provided by G2

What do you like best about the product?
This software enables the conversion of documents from any data sets to simple application programming interface.
What do you dislike about the product?
Due to complexities of some information, IBM Watson has the inability to understand some languages but could be improved with the recent migration to IBM Discovery.
What problems is the product solving and how is that benefiting you?
Easy conversion of PDF files used to present decks to our clients.
Recommendations to others considering the product:
Good document converter to easily produce analysis based on simplified APIs but can consider other software that offers same services with more user friendly interface.


    Information Technology and Services

The best sentiment analysis tool I could find

  • June 15, 2018
  • Review provided by G2

What do you like best about the product?
I tried some sentiment analysis services out (five or so) there to integrate with via web services, and I have to say this is the best one I could find. The API worked with many languages (mine was spanish), it was very easy to use and the analysis was deep (main tags, sentiments, detection accuracy, and the tipical functionality you will find on top services). I used several text samples and I have to say this service offered the best results for hard ones, such as irony.
What do you dislike about the product?
The IBM credits system for payment is overly complex compared with any other I have used. This is the only problem I did really find.
What problems is the product solving and how is that benefiting you?
Analyzing unstructured customers feedback for priorizing the most relevant ones so support agents optimize their work and limited resources.


    Retail

good versatile product

  • May 15, 2018
  • Review provided by G2

What do you like best about the product?
Powerful analytics, for both new people as well as seasoned veterans in the analytical field.
What do you dislike about the product?
There really is not a whole lot that I really have come to dislike or just plan not like about this product.
What problems is the product solving and how is that benefiting you?
Use for marketing and customer relationship management
Recommendations to others considering the product:
i really do not have a strong opinion


    Design

A resource and tool for design and implementation

  • May 15, 2018
  • Review provided by G2

What do you like best about the product?
I thought it was "retired" and so I am interested in the newer version. This is a key software program for someone in our field.
What do you dislike about the product?
Our team like the retrieval capabilities and defining certain algorithms.
What problems is the product solving and how is that benefiting you?
Obtaining more intel about feature vectors and which algorithms to use within these values.
Recommendations to others considering the product:
Make sure to identity key sectors for the data you want to retrieve. Leverage this software for the best results for the end user.


    L. Sean G.

Great Software

  • May 11, 2018
  • Review provided by G2

What do you like best about the product?
The connectability of the software. It works hand-in-hand with our IBM interface.
What do you dislike about the product?
The technical support chat times as well as support hold times seem to be rather long.
What problems is the product solving and how is that benefiting you?
We were solving text analytics on both platforms (Alchemy API and Watson) until recently. Watson is the only one that’s usable now.


    Information Technology and Services

Watson Discovery

  • February 01, 2018
  • Review provided by G2

What do you like best about the product?
easy to get started, easy to play with Discovery News
What do you dislike about the product?
cumbersome to get to a real application outside of searching News. Videos / help is too technical.
What problems is the product solving and how is that benefiting you?
Learning how AI can bring help get insights from data.