Tanium is used for heterogeneous endpoint management in general. As a consultant, I work with different customers across multiple industries. Tanium could be useful in finance, education, federal, and I have worked with companies in education, distribution, logistics, manufacturing, and aerospace. Some of them do have Tanium in those situations.
Tanium Inc Cloud
Tanium IncExternal reviews
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Unified endpoint insights have improved patching and risk reduction across diverse environments
What is our primary use case?
What is most valuable?
Tanium’s best features include support for any Windows, Linux, or Mac endpoint, regardless of where it is, and the ability to do IT operations and security operations. That’s really the big benefit.
I assess Tanium’s real-time data aggregation capabilities for aiding risk identification or remediation as probably the best in the industry.
While Tanium doesn’t call it that, I utilize dashboards and reporting for analytics for endpoint performance insights.
Regarding the metrics that are most useful with Tanium’s detailed analytics, it depends on what your goal is and what problem you’re trying to solve or what you’re trying to address, because it does so much with both IT operations and security operations.
What needs improvement?
Tanium has top of the line integration. There are areas that could be improved with Tanium, in my opinion, with continuous improvements anywhere.
For how long have I used the solution?
I have been using Tanium for five years.
What do I think about the scalability of the solution?
Tanium is suitable for small and medium businesses at around 5,000 endpoints and under.
How are customer service and support?
I rate Tanium’s support as very good.
How would you rate customer service and support?
Positive
What other advice do I have?
I am still using Tanium within the last 12 months.
I do use the automated patch management with Tanium.
Patching with Tanium, if you’re doing regular patching manually or automated, is going to reduce vulnerability findings.
I think the pricing for Tanium is fair enough for small and medium businesses and enterprise. It's good for multiple kinds of use cases, but I would say it’s better for enterprise.
Overall, I would rate Tanium an eight on a scale of one to ten.
Impressive Flexibility and Comprehensive Endpoint Management
What do you like best about the product?
This is one of the best tools for endpoint management, offering all the essential features needed for effective asset management. Although I am new to using this tool, I am already very impressed by its flexibility, whether it comes to deploying software, managing patches, or handling assets.
What do you dislike about the product?
The process for troubleshooting tool errors while working could be clearer, as this would make resolving issues easier. Other than that, I have no complaints.
What problems is the product solving and how is that benefiting you?
This tool offers a unified interface that allows me to manage assets and endpoints, as well as address any related issues.
Real-Time Visibility at Scale with Tanium Platform
What do you like best about the product?
I love how the Tanium Platform provides answers in seconds instead of hours, which allows me to build resources that are always current. I appreciate how it consolidates endpoint data into one view, eliminating guesswork and making troubleshooting straightforward. I also enjoy the platform's stability and scalability, as once I solve a problem with Tanium, I can scale the solution across the entire environment. This fits perfectly with my style of building reusable cheat sheets and syncing with other tools. Tanium's ability to turn complex technical data into actionable insights makes it easier to document fixes and empower teams. I like that it helps confirm compliance and patch status quickly, which strengthens customer trust and internal workflows. The speed and clarity provided by Tanium allow me to see what's happening across endpoints in real-time, enabling me to document solutions and share accurate and actionable cheat sheets with my team. Tanium's not just a tool; it's a way to ensure operational excellence.
What do you dislike about the product?
I find the learning curve of Tanium Platform to be quite steep. Despite its power and capability, the lack of clear onboarding resources can make the initial experience overwhelming. I often spend additional time navigating through menus to locate the data I need, which slows down my workflow. The platform provides a lot of raw visibility, but it doesn't necessarily translate into customer-friendly language. This means I have to invest extra effort to convert technical insights into ready-to-share guides, owing to its comprehensive nature. Additionally, Tanium can be resource-intensive, which isn't always suitable for environments with limited bandwidth or older hardware. While the platform is robust, learning to navigate it effectively takes time. Furthermore, although Tanium offers excellent technical visibility, transforming this into operational language for my team requires additional steps, which can slow down processes.
What problems is the product solving and how is that benefiting you?
I use the Tanium Platform for instant visibility into endpoints, speeding up troubleshooting and ensuring real-time insights. It consolidates data into one view, removes guesswork, and helps scale solutions across the organization efficiently.
Has significantly improved patching success and real-time visibility across endpoints
What is our primary use case?
I use Tanium for patching operating systems, upgrading applications, and watching and maintaining Windows endpoints.
How has it helped my organization?
Our patch rates have never been better. With Tanium, we see a big difference in patching efficacy.
What is most valuable?
The ability to run real-time queries is highly valuable. This allows us to get data back about our endpoints as soon as we need it instead of waiting for inventory check-ins.
What needs improvement?
I would love to see more new user training available on their site.
For how long have I used the solution?
I have used the solution for 10 years.
What's my experience with pricing, setup cost, and licensing?
It is worth the cost, so go for it.
What other advice do I have?
I love it. The insights we gain from our endpoints and the management capabilities that Tanium provides have been a boon to our operations and security. We feel much better since running Tanium and supporting other Tanium customers.
Adapting management tools to meet secure environments while leveraging strong dashboard capabilities
What is our primary use case?
We initially conducted a proof of concept with Tanium, but we ended up using Patch My PC on the Windows side and a plugin called Superman for Jamf on Mac devices. Our environment is highly restrictive with no administrative rights, which led to limitations with some solutions.
What is most valuable?
Tanium provides a comprehensive suite for managing devices, not just patching. The dashboard and backend services offered by Tanium are excellent. However, in our specific environment, we couldn't fully utilize these features due to security constraints.
What needs improvement?
Tanium required local admin or root rights on Mac devices, which did not comply with our security policies. This made the solution less suitable for our restrictive environment.
For how long have I used the solution?
I tested Tanium in the first half of last year.
How are customer service and support?
I can't recall if we used Tanium's professional services. With Patch My PC, we worked with a third-party reseller who provided an engineer to help configure the service, which was very helpful.
How would you rate customer service and support?
Positive
What about the implementation team?
With Patch My PC, we worked with a third-party reseller who provided an engineer to help configure the service.
What's my experience with pricing, setup cost, and licensing?
Patch My PC was significantly cheaper compared to Tanium. Full suite solutions like Tanium have similar price ranges based on list prices, but real prices vary after negotiations.
Which other solutions did I evaluate?
We evaluated Tanium and some other full suite solutions that manage not just patching but also reboot management, application installation, and service management.
What other advice do I have?
Tanium is a very good product and I would rate it eight or nine out of ten. It's a great tool for central management and patch management for devices. I would definitely consider it for future use, provided we can address the root account issues.
Effective compliance and inventory management impress while leaving room for improvement in overall experience
What is our primary use case?
The primary use case for Tanium is compliance, patching, and inventory as part of the core functions.
What is most valuable?
I find the inventory and compliance features of Tanium to be the most impressive. They are very effective for endpoint security, and the solution is scalable and easy to install without any problems.
What needs improvement?
While there is always room for improvement, I am pleased with Tanium.
For how long have I used the solution?
Tanium was commissioned two to three months ago, making it relatively new to us.
What was my experience with deployment of the solution?
Tanium is a very scalable and easy-to-install solution. We did not experience any problems during deployment.
What do I think about the scalability of the solution?
I find Tanium to be very scalable.
How are customer service and support?
So far, I am satisfied with their customer service. I would rate their technical support as an eight.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup took about three weeks, including testing and configuring, with the first results viewable after about three to four weeks.
What about the implementation team?
We did the majority of the implementation ourselves, with a bit of support from Tanium.
What was our ROI?
The return on investment is a bit on the higher side, but due to its completeness, if we can get rid of other solutions or combine multiple tasks with it, it is reasonable.
What's my experience with pricing, setup cost, and licensing?
The pricing is on the higher side. However, to make it economically viable, you need to have a considerable setup to find your return on investment in reducing management time.
Which other solutions did I evaluate?
I looked at Trellix versus Tanium.
What other advice do I have?
For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solution fits the bill at the moment for what we try to do with it. I would rate Tanium at seven and a half to eight overall.
Immediate results in patching promptly address vulnerabilities
What is our primary use case?
What is most valuable?
It's a little difficult, however, I get results immediately once I start patching something. When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes. This is a pro because most patching tools take a while to reflect changes, but Tanium updates quickly.
What needs improvement?
When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task. It would be easier if Tanium provided the patches directly. Some other brands provide the patch with a direct download link, which facilitates the process.
Also, I feel that if there were more detailed documents and remediations readily available online for troubleshooting, especially more up-to-date information, it would be beneficial. Currently, some resources online are very out-of-date.
For how long have I used the solution?
I have been using Tanium for the last three or four years.
What do I think about the stability of the solution?
I would rate stability around mid-level. I haven't noticed severe problems, however, don't feel entirely confident in marking it as very stable.
What do I think about the scalability of the solution?
The solution is scalable, and I would rate it seven out of ten on scalability. I haven't faced any significant limitations.
How are customer service and support?
Customer service is good. However, I would appreciate more comprehensive documentation for troubleshooting.
How would you rate customer service and support?
Neutral
What other advice do I have?
If there was a feature that could group devices with similar problems for troubleshooting, it would be beneficial.
Overall, I rate Tanium an eight out of ten.
Managable endpoints
What do you like best about the product?
Explore the clients with location and manageable scans could be run for all categories
What do you dislike about the product?
Yet to explore and make complete use of discover
What problems is the product solving and how is that benefiting you?
We can easily track clients with managed and unmanaged interfaces and let the packages or solutions into it via tanium
Tanium Discover - A discovery tool that help you to understand your network and asset
What do you like best about the product?
Tanium discover helps to scan the network to uncover any asset that might been overlooked or forgotten. It also identifies whether the discover host is onboarded to tanium already. It has various level of scanning method that is suitable for all kind of environment.
What do you dislike about the product?
High learning curve as you might unintentional discover certain network you don't want to see. Example user's home network. You will have to whitelist user's home ip address range to prevent tanium discover from scanning it.
What problems is the product solving and how is that benefiting you?
It identifies which device is unmanaged and network interface that you might not be aware about. Helps us to ensure that our devices are all managed and remove unused network interfaces.
Tanium Discover
What do you like best about the product?
Detailed device data: It provides a rich set of information for each discovered device, including hostname, MAC and IP addresses, operating system, open ports, and historical data like first and last seen timestamps. This allows for better asset management and informed decisions.
What do you dislike about the product?
On-premise management: By default, Tanium Discover requires on-premise infrastructure management, which adds complexity for some users. This can be a burden for organizations that prefer cloud-based solutions
What problems is the product solving and how is that benefiting you?
Tanium Discover solves problems for IT professionals and organizations by providing a comprehensive view of their IT infrastructure.
Security: By knowing exactly what devices are on the network and their configurations, IT teams can identify vulnerabilities and implement security measures more effectively.
Security: By knowing exactly what devices are on the network and their configurations, IT teams can identify vulnerabilities and implement security measures more effectively.
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