SAP Business Technology Platform
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Powerful Integration and Extensions, but Deployment and Customization Can Get Complex
What do you like best about the product?
The aspect of SAP Business Technology Platform that I like the most is the effective use of its capabilities to integrate fragmented enterprise systems into a unified operational layer without requiring complete overhauls of existing infrastructure.
In the specific case study related to the fintech industry, the primary problem was that such core aspects as customer onboarding, transaction monitoring, compliance procedures, and reporting were handled by different and isolated software solutions. This caused the constant struggle of teams with data synchronization issues between systems. SAP BTP made it possible to implement an integrated platform for transferring data between core business applications, analytics tools, and operational dashboards. However, what caught my attention is not only the ability to integrate different systems but also the simplicity it provided for operational processes within an organization.
One other point that I valued highly was the ability to create extensions and automate workflows. In many cases, when working with large corporations, it may be extremely challenging to perform any modifications of the core ERP system. However, SAP BTP allows creating extensions without significantly interfering with the core system which was very helpful when working with frequently changing regulations and business requirements.
In the specific case study related to the fintech industry, the primary problem was that such core aspects as customer onboarding, transaction monitoring, compliance procedures, and reporting were handled by different and isolated software solutions. This caused the constant struggle of teams with data synchronization issues between systems. SAP BTP made it possible to implement an integrated platform for transferring data between core business applications, analytics tools, and operational dashboards. However, what caught my attention is not only the ability to integrate different systems but also the simplicity it provided for operational processes within an organization.
One other point that I valued highly was the ability to create extensions and automate workflows. In many cases, when working with large corporations, it may be extremely challenging to perform any modifications of the core ERP system. However, SAP BTP allows creating extensions without significantly interfering with the core system which was very helpful when working with frequently changing regulations and business requirements.
What do you dislike about the product?
The main problem with SAP Business Technology Platform relates to the high level of complexity when it comes to its deployment and further maintenance of the ecosystem.
For instance, in the context of fintech, the task related to compliance operation, transaction reporting, and customer lifecycle workflow integration into SAP BTP was successfully solved by means of implementing many legacy systems into the system. Nevertheless, the process was significantly more demanding on the resources than had been expected at the initial stages of implementation.
Additionally, one of the downsides of this solution could be considered the possibility to customize the system extensively, which can result in high costs in terms of managing processes and dependencies between different elements of the ecosystem in the future.
The challenge here relates to the fact that while solving business needs, teams tend to create a large number of customized workflows and integrations, which can then become hard to manage when the product and other compliance requirements change frequently.
For instance, in the context of fintech, the task related to compliance operation, transaction reporting, and customer lifecycle workflow integration into SAP BTP was successfully solved by means of implementing many legacy systems into the system. Nevertheless, the process was significantly more demanding on the resources than had been expected at the initial stages of implementation.
Additionally, one of the downsides of this solution could be considered the possibility to customize the system extensively, which can result in high costs in terms of managing processes and dependencies between different elements of the ecosystem in the future.
The challenge here relates to the fact that while solving business needs, teams tend to create a large number of customized workflows and integrations, which can then become hard to manage when the product and other compliance requirements change frequently.
What problems is the product solving and how is that benefiting you?
SAP Business Technology Platform (SAP BTP) is helping solve the challenge of disconnects between systems, disjointed workflows, and inconsistent visibility in enterprise-level operations.
In a fintech environment, customer onboarding, compliance checks, transaction monitoring, and report generation were all being performed using different independent systems. As such, there would be a lot of work spent reconciling data between systems since updates in one system would not automatically reflect changes across other systems. Such a setup brought about inefficiencies and made the compliance checking and auditing process quite dependent on manual intervention.
Using SAP BTP, it was possible to integrate and coordinate operations between various applications, including the core business applications and the analytics systems. In place of setting up connections and integrations from one system to another, it was possible to streamline data transfers and automate workflows using the platform. The best part of that was operational efficiency and reliability data consistency was improved, reporting processes became easier to undertake, and it was no longer necessary to deal with fragmented processes.
Apart from improved synchronization, SAP BTP was also able to help with process automation for many of the compliance-related and internal processes involving workflows that cut through many departments and legacy systems.
In a fintech environment, customer onboarding, compliance checks, transaction monitoring, and report generation were all being performed using different independent systems. As such, there would be a lot of work spent reconciling data between systems since updates in one system would not automatically reflect changes across other systems. Such a setup brought about inefficiencies and made the compliance checking and auditing process quite dependent on manual intervention.
Using SAP BTP, it was possible to integrate and coordinate operations between various applications, including the core business applications and the analytics systems. In place of setting up connections and integrations from one system to another, it was possible to streamline data transfers and automate workflows using the platform. The best part of that was operational efficiency and reliability data consistency was improved, reporting processes became easier to undertake, and it was no longer necessary to deal with fragmented processes.
Apart from improved synchronization, SAP BTP was also able to help with process automation for many of the compliance-related and internal processes involving workflows that cut through many departments and legacy systems.
Powerful Flexibility with a Steep Learning Curve
What do you like best about the product?
I find SAP Business Technology Platform to be a versatile platform that enables us to build and extend applications, integrate various SAP and non-SAP systems, automate workflows, and analyze data in real time. It allows us to do customizations without altering the core systems like SAP S/4HANA, supporting seamless connectivity between platforms, and leveraging technologies such as SAP HANA for fast data processing. It helps streamline operations and make informed decisions efficiently. I like that it allows us to build and customize without impacting core systems like SAP S/4HANA. Additionally, it simplifies integrations and boosts overall operational efficiency. Using SAP Business Technology Platform keeps core systems stable by allowing us to build custom features independently, ensuring smoother upgrades, and reducing risks. This makes it easier to quickly adapt without disrupting daily operations. It acts as an integration layer to connect systems and manage data flow efficiently.
What do you dislike about the product?
One downside of SAP Business Technology Platform is its steep learning curve and the complexity involved in the initial setup. Additionally, some integrations may require extra effort, and costs can accumulate if not carefully managed. The setup experience could be enhanced with clearer onboarding processes, more ready templates, and simplified integration steps, especially for connecting with systems like SAP S/4HANA. The initial setup wasn't that easy and took some time due to the complexity.
What problems is the product solving and how is that benefiting you?
SAP Business Technology Platform lets us build and extend apps, integrate systems, automate workflows, and analyze data in real-time. It preserves system integrity by preventing direct modifications to SAP S/4HANA, ensures seamless connectivity, and streamlines operations for informed decision-making.
Scalable platform for building and integrating enterprise applications
What do you like best about the product?
What I like best about SAP Business Technology Platform is its ability to bring development, integration, and data management together in one platform. It makes it easier to build and extend enterprise applications without dealing with disconnected systems. The integration capabilities with SAP and non SAP systems are strong, which helps in creating a unified environment. I also like the flexibility it offers for cloud based development and scaling applications based on business needs.
What do you dislike about the product?
What I dislike about SAP Business Technology Platform is that it has a steep learning curve, especially for users who are new to SAP ecosystems. The platform can feel complex at the beginning, and understanding all the services and configurations takes time. Also, pricing and licensing can be on the higher side, which may not be ideal for smaller teams or startups.
What problems is the product solving and how is that benefiting you?
SAP Business Technology Platform solves the problem of disconnected enterprise systems and complex application development across different environments. It provides a unified platform for building, integrating, and managing applications and data in a scalable way.
For me, it helps simplify integration between multiple systems and reduces the effort required to manage separate tools for development, data, and analytics. It also improves efficiency by enabling faster application deployment and better system connectivity, which supports more streamlined business operations.
For me, it helps simplify integration between multiple systems and reduces the effort required to manage separate tools for development, data, and analytics. It also improves efficiency by enabling faster application deployment and better system connectivity, which supports more streamlined business operations.
Robust Integration, Steep Learning Curve
What do you like best about the product?
I like SAP Business Technology Platform's strong integration with SAP and non-SAP systems, especially through the Integration Suite. SAP HANA Cloud stands out for its fast in-memory processing, and the BTP Cockpit helps manage services in one place. The Integration Suite helps me connect SAP and non-SAP systems much faster thanks to prebuilt integration flows, adapters, and APIs. This reduces the time I spend on custom integration code and maintenance. It standardizes data movement between applications, increasing reliability and reducing errors in end-to-end business processes. SAP HANA Cloud provides me with a high-performance, scalable cloud database. I also appreciate how the Integration Suite connectors make integrations with other tools like SAP Data Intelligence, SAP Analytics Cloud, Azure Data Factory, and Postman smooth.
What do you dislike about the product?
The learning curve is steep, especially around entitlements, account structure, and service discovery in the Cockpit. Pricing transparently could be better, estimating costs before scaling is tricky. Documentation varies widely across services, and some areas feel fragmented or outdated. Initial setup takes more effort than expected. Production setup needed time to configure subaccounts, entitlements, and S/4Hana connectivity. Security and Service bindings had some troubleshooting - better enterprise onboarding guides would help.
What problems is the product solving and how is that benefiting you?
I use SAP Business Technology Platform to centralize data integration, manage databases, and build custom extensions. It solves challenges by connecting SAP and non-SAP systems, managing real-time and batch data pipelines, ensuring data consistency, and improving efficiency while reducing maintenance overhead.
Versatile Platform, But Needs Some Tweaks
What do you like best about the product?
I actually like multiple services like Destination Service and SAP Document Extraction Service because they help to connect my Fiori app with multiple resources and are easy to use. For Destination Service, I can connect my CAPM backend, SAP GUI system, or even any external source with my Fiori applications. SAP Document Extraction Service helps me do OCR techniques in my applications, like extracting text from a document, which I can store and process further. The initial setup of SAP Business Technology Platform was actually very easy.
What do you dislike about the product?
I have a point like there's a service called Business Process Automation, and there's not a copy/paste option between blocks. If I have the same process many times, I need to create each one separately. That's the main problem I'm facing. Also, for assigning roles, I need to do lots of things. There is no straightforward role assignment.
What problems is the product solving and how is that benefiting you?
I use SAP Business Technology Platform to create and deploy custom Fiori apps, making it easy for my applications to connect with multiple resources and process documents with OCR.
Unified Platform for Scalable Innovation
What do you like best about the product?
I primarily use SAP Business Technology Platform as a unified environment to build, integrate, and extend enterprise applications. It acts as a central hub where data, analytics, application development, and automation come together, enabling faster innovation while keeping enterprise systems clean, secure, and efficient. What I like most is how it brings multiple capabilities into a single, unified platform. I particularly appreciate features like SAP Build, Workflow Automation, and Security and identity management. The low-code capabilities make it easier for both developers and non-developers to create applications and automate workflows quickly. Moreover, the built-in authentication, authorization, and role management features ensure secure access control, which is critical in enterprise environments. The cloud-based provisioning and onboarding process are well-structured, which was a positive aspect during the initial setup.
What do you dislike about the product?
There are a few areas where it can improve, such as cost transparency, performance in some scenarios, learning curve and complexity. The pricing model can be complex, especially when multiple services are used together. It's not always easy to predict costs upfront.
What problems is the product solving and how is that benefiting you?
I use SAP Business Technology Platform to integrate and extend enterprise applications, solving system integration challenges, data silos, and inefficient processes. It provides a unified platform for development, data management, and automation, enabling faster innovation with low-code capabilities and secure access control.
SAP Business Technology Platform: Powerful, Flexible, and Great for Integration
What do you like best about the product?
What I like most about SAP Business Technology Platform is that it brings everything together in one place. It makes integration between different systems much easier and saves a lot of development time. I also appreciate how flexible it is, whether I’m building applications, managing data, or using analytics. The platform is quite powerful when it comes to scaling solutions, and once you get used to it, it genuinely helps improve efficiency and productivity across projects.
What do you dislike about the product?
One thing I don’t like about SAP Business Technology Platform is that it comes with a fairly steep learning curve, especially if you’re new to the ecosystem. The documentation can also feel overwhelming at times, or not as straightforward as I’d expect. On top of that, the pricing can be on the higher side, which may not be ideal for smaller teams or smaller projects. And because of the platform’s complexity, debugging and troubleshooting can sometimes take longer than expected.
What problems is the product solving and how is that benefiting you?
SAP Business Technology Platform helps solve the problem of disconnected systems and data silos by bringing everything into one unified environment. It makes it easier to integrate different applications, manage data, and build solutions on top of existing systems. For me, this has been beneficial because it reduces manual work and improves overall efficiency. It also helps in faster development and deployment, which saves time and allows us to focus more on delivering business value rather than handling technical complexities
Flexible Integration, Challenging Setup
What do you like best about the product?
I mainly use SAP Business Technology Platform for integrating different systems and managing data across applications. It helps in building and extending apps without starting from scratch, especially when working with SAP and non-SAP systems together. I like the flexibility and how easily it connects different systems. It saves a lot of time by simplifying integrations and automation. It makes things smoother day-to-day, data flows without much manual effort, integrations don't feel complicated, and we can quickly build or adjust solutions when needed. It saves time and avoids a lot of back and forth.
What do you dislike about the product?
Some parts feel a bit complex at the start, especially for new users. Setup and configuration can take time, and troubleshooting isn't always straightforward. The setup could be more straightforward with clearer guides and fewer steps. A simpler UI and better error messages would make troubleshooting much easier, especially for new users. It's powerful but the setup and learning curve can be a bit challenging at the start.
What problems is the product solving and how is that benefiting you?
I use SAP Business Technology Platform to connect different systems and manage data across applications. It simplifies integrations and automates tasks, reducing manual workflow. This makes day-to-day operations smoother and decision making easier, saving time and effort.
Comprehensive Platform, Some Usability Hiccups
What do you like best about the product?
I like the ability of SAP Business Technology Platform to bring integration, data management, and application development into one unified platform. It works seamlessly with SAP solutions like SAP SuccessFactors, which makes extending and connecting business processes much easier. I also appreciate the mobile build services and local capabilities that speed up development and reduce efforts. The centralized analytics and data handling improve visibility and support better decision-making. Overall, it simplifies complex enterprise landscapes and improves efficiency.
What do you dislike about the product?
I'm not a fan of the B1H and 2H releases SAP introduces every year. They aim to improve the process but sometimes backfire for us, as we don't always like the new look and feel. It doesn't seem feasible for us all the time. The latest 'People Profile' feature in SAP SuccessFactors introduced wasn't very satisfactory; I preferred the previous experience. Additionally, the candidate experience in recruitment with the new UI is causing a lot of issues. The talent intelligence hub (TIH) update is also problematic for our ongoing operations, particularly affecting recruitment and onboarding. I think we shouldn't make changes to certain features that are already working well.
What problems is the product solving and how is that benefiting you?
I use SAP Business Technology Platform to integrate multiple systems, manage data efficiently, and connect SAP solutions with ease. It reduces manual work, simplifies app development, improves data visibility, and helps in faster decision-making by reducing complexity and improving business processes.
SAP for work
What do you like best about the product?
Integration Capabilities - love how it bring together data, applications and analytics in one place. Advance analytics, flexibility and availability. Agility for innovation and security and compliance.
What do you dislike about the product?
Learning curve- robust so does it complex, cost - solutions are premium price tagged, vendor lock in hard to shift to other platforms, customisation complexities
What problems is the product solving and how is that benefiting you?
Breakdowns data silos, all data from sap, different platforms third party system are integrated in one place. It solving complexity of integrating different platforms
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