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    Consumer Goods

All-in-One Platform for Fast, Data-Driven Innovation

  • November 21, 2025
  • Review provided by G2

What do you like best about the product?
I really like how SAP BTP unifies integration, low-code development, data/analytics, and automation in one secure platform — enabling fast innovation and smarter, data-driven decisions.
What do you dislike about the product?
What I dislike most about SAP BTP is its steep learning curve — the platform is very powerful, but figuring out all its services and navigating its complex tools takes time and effort.
What problems is the product solving and how is that benefiting you?
SAP BTP solves data-silo and slow innovation challenges by unifying integration, analytics, dev, and automation — enabling real-time insights, faster app delivery, and smarter, more agile decisions.


    Retail

SAP BTP journey

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate that BTP reduces the maintenance effort required, particularly when it comes to infrastructure. It also makes it possible to quickly provision services, which is a significant advantage.
What do you dislike about the product?
BTP operates with Capacity Units (CUs), and each service determines its own calculation method. This makes it confusing to track consumption across different services and to manage cost utilization effectively. Additionally, onboarding a new product demands a thorough investigation and a clear understanding of the architecture, as well as the specific functionalities that will be required.
What problems is the product solving and how is that benefiting you?
One of the problems it addresses is connected to the SAP Clean Core approach, where developers are able to use BTP services to build interfaces instead of developing custom programs directly within the S/4HANA system.


    Pradyumn G.

Unified Automation and Integration with SAP BTP

  • November 20, 2025
  • Review provided by G2

What do you like best about the product?
SAP Business Technology Platform unifies the integrations and automates the day-to-day tasks in one place which I like the most. It makes the entire process smooth and help the teams to do work more effectively.
What do you dislike about the product?
Certain areas in SAP Business Technology Platform are not very intuitive, and some services need more clarifications for configuration the entire process.
What problems is the product solving and how is that benefiting you?
It simplifies the integrations and automates the day-to-day routine tasks. SAP Business Technology Platform improves the data visibility and helping us to do work faster as compared with minimum human errors. It manages the entire processes smoothly and efficiently.


    Riaz Ur Rehman M.

SAP in healthcare

  • November 13, 2025
  • Review provided by G2

What do you like best about the product?
I appreciate how easily it integrates with other SAP solutions and external systems.
The platform offers strong data management and analytics capabilities in one place.
Its scalability and security make it reliable for enterprise-level operations.
What do you dislike about the product?
It can feel complex for new users, with a steep learning curve to get started.
Pricing tends to be on the higher side, especially for smaller organizations.
Some advanced features lack clear documentation, making customization harder.
What problems is the product solving and how is that benefiting you?
It eliminates data silos by connecting multiple systems, which reduces integration costs and complexity. Automation and advanced analytics have improved decision-making speed and operational efficiency. This has led to measurable time savings and better scalability, supporting growth without adding overhead.


    Giovanni M.

Seamless SAP Integration, Backend Scalability Needed

  • November 11, 2025
  • Review provided by G2

What do you like best about the product?
I deeply value the seamless integration SAP Business Technology Platform provides with other SAP products. This capability is especially crucial when connecting raw SAP data with tools like SAP Analytics Cloud, allowing me to integrate external API use efficiently within the platform. Additionally, SAP Business Technology Platform excels in enabling easy construction of ETL processes which facilitate preparing SAP data for visualizations effortlessly. Being a cloud service, it demands very low effort for maintenance, which ensures smooth operations and eases the overall management tasks significantly. These qualities make the platform highly beneficial and accommodate a variety of demanding use cases with ease.
What do you dislike about the product?
Loading time sometimes takes too much time; this is a pure backend problem. It would be helpful if we could scale the UI server if the bottleneck is there.
What problems is the product solving and how is that benefiting you?
I use SAP Business Technology Platform to integrate products for data management, making it easy to build ETL processes and connect raw data with other SAP products for seamless visualizations.


    Tristan H.

Great operation platform, held back by weird decisions and slow loads

  • November 08, 2025
  • Review provided by G2

What do you like best about the product?
On BTP I can develop and run my apps easily. Things work reliably and many problems are solved for me or I have best practices at hand.
Beeing Bld to run docker containers is also amazing.
What do you dislike about the product?
The BTP cockpit loads very slowly. My focus is broken if I open it and reloads take forever. The new destination view is completely broken for me, that it does not load at all. Also pricing is in transparent and not suitable for smaller organizations.

I also am sometimes confused by similar offerings, for example having 3 eventing solutions does not make it clear what to use unless you dig deep. And some stuff is not available as a trial.

In general you have to go through so many hoops to get some Services, that really drags things out and is annoying.
What problems is the product solving and how is that benefiting you?
Sap business technology Plattform allows us to provide applications to end users without having our own infra Structure. Integration is also available where needed


    Information Technology and Services

Great Centralized Access with Room for More Features

  • November 08, 2025
  • Review provided by G2

What do you like best about the product?
Central development area.
Access from anywhere.
Lots of scope for adding more functionality.
Looks better than SAP gui.
Also best things about SAP Business Technology Platform (SAP BTP) include its ability to act as a unified platform for integration and extension of SAP and non-SAP systems, robust data and analytics capabilities, and built-in intelligent technologies (AI, machine learning). It is designed to help businesses innovate quickly while keeping their core ERP system "clean".
What do you dislike about the product?
The primary criticisms of SAP Business Technology Platform (BTP) center on its significant complexity, high cost, and a steep learning curve. Users and partners also report issues with unintuitive user interfaces, manual commercial processes, and occasional technical glitches in the management cockpit.
What problems is the product solving and how is that benefiting you?
SAP Business Technology Platform (BTP) solves several key problems for developers by providing a unified, cloud-based platform that abstracts infrastructure management and offers pre-built services and tools. The primary benefit is that developers can focus on building innovative business logic rather than managing complex infrastructure, which accelerates development and improves efficiency.


    Pharmaceuticals

Exceptional User Experience and Simplicity

  • November 07, 2025
  • Review provided by G2

What do you like best about the product?
The user experience of the interface is quite good. Additionally, deploying an application or service within a subaccount is fast. IAS via IPS provisioning and user management also work well.
What do you dislike about the product?
Some specific information can be difficult to locate. For example, if you want to deploy an application in the Zürich location, this option is not listed directly. As a result, you have to search through SAP notes to understand why this is the case.
What problems is the product solving and how is that benefiting you?
It lessens the necessity of being an expert in specific areas and enables system administrators to work independently. This, in turn, enhances productivity and increases the opportunity to develop proofs of concept.


    Telecommunications

Flexible platform for rapid innovations

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
A particularly positive aspect of the SAP Business Technology Platform is that it provides a flexible and integrated environment for data, applications, and processes. This allows innovations to be realized much faster.
What do you dislike about the product?
In some areas, the platform is quite complex, which can lead to a longer familiarization period. Additionally, certain features could be made more intuitive to further improve user-friendliness.
What problems is the product solving and how is that benefiting you?
The SAP Business Technology Platform helps integrate data from different systems and analyze it in real-time. This makes business processes more transparent and allows decisions to be made faster and based on reliable data.


    Consulting

Comprehensive, Continuously Updated Platform with Impressive Integration

  • November 06, 2025
  • Review provided by G2

What do you like best about the product?
Covers most important areas like s/4hana extension, all types of integration, custom development and various AI services. The product is continually updated and taken care of
What do you dislike about the product?
New features/products are being released in a not very ready state with bugs. Lack of documentation or information in certain areas, for example for Cloud Foundry runtime
What problems is the product solving and how is that benefiting you?
Enabling faster development of extensions and integrations, staying competitive by tailoring solutions to our needs. OCR workflows for enabling source-to-pay business processes help a lot