Dash0
Dash0Reviews from AWS customer
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Sleek, OTel-Native Observability with Fast UI and Excellent Support
What do you like best about the product?
Dash0 is a high-performance platform that stands out for being truly OTel-native. The support is excellent—friendly and direct—making the setup process smooth and efficient.
The tool is fast and features a nice user interface that avoids the clutter typical of legacy monitors. We use it primarily for logs and traces, and it clearly takes advantage of OpenTelemetry to create a seamless connection between data points. This architecture makes all signals very explorable, allowing for quick navigation and faster debugging without the friction of proprietary silos.
Verdict: A sleek, responsive, and future-proof choice for modern observability.
The tool is fast and features a nice user interface that avoids the clutter typical of legacy monitors. We use it primarily for logs and traces, and it clearly takes advantage of OpenTelemetry to create a seamless connection between data points. This architecture makes all signals very explorable, allowing for quick navigation and faster debugging without the friction of proprietary silos.
Verdict: A sleek, responsive, and future-proof choice for modern observability.
What do you dislike about the product?
It is worth noting that the tool is still in heavy development. While the team is clearly trying their best and moving quickly, not all convenience features are present yet compared to older, more bloated competitors. However, the stability and speed of the core features more than make up for the current gaps in the "nice-to-have" category.
What problems is the product solving and how is that benefiting you?
For an engineering team without a dedicated DevOps department, Dash0 removes the operational burden of 'tool-chaining' by providing a unified, OTel-native environment that automatically correlates logs and traces, allowing us to maintain full visibility into our services without needing a specialist to manage complex infrastructure or proprietary agents.
Dash0: Easy Setup, Responsive Support, Evolving Features
What do you like best about the product?
I really like that Dash0 makes it very easy and straightforward to bring in data, thanks to its open telemetry basis. The team is quick to respond to problems, which is a relief. I also value the fact that there's no vendor lock-in, and I find the user experience to be super nice.
What do you dislike about the product?
Feature parity with well established platforms like Datadog is not there yet, but the team is catching up very fast and in a very predictive and transparent way.
What problems is the product solving and how is that benefiting you?
Dash0 brings together metrics, logs, traces, and AI capabilities to track down issues fast.
Outstanding Usability and Unique Open Telemetry Integration
What do you like best about the product?
The team has built an awesome, easy-to-use, easy-to-understand product. I believe one of dash0's strengths is that they have integrated open telemetry very well and from the ground up into the product, in a way that no other provider currently does. The team is always available and helpful.
What do you dislike about the product?
There is currently nothing I dislike about dash0.
What problems is the product solving and how is that benefiting you?
We spent a long time looking for monitoring and observability solutions that were right for us and not too expensive. Dash0 offers us everything we need. Their pricing model is very transparent and there are no hidden traps or costs.
Finally, Observability That Works With Us — Not Against Us
What do you like best about the product?
Dash0 stands out by fully embracing open standards, which makes integration incredibly smooth and future-proof. The platform is genuinely easy to use, from onboarding to daily operations.
One of the biggest advantages is their pay-per-use model — it’s transparent, fair, and unlike anything competitors offer.
What really sets Dash0 apart is their strong customer connection: support, sales, and even the development team are highly responsive and genuinely invested in our success. It feels like a partnership rather than a vendor relationship.
We’re also excited about the feature roadmap; the direction is promising, and we’re looking forward to seeing upcoming capabilities land in the product.
Overall
Dash0 delivers an innovative pricing model, a modern architecture, and an exceptional customer experience. We’re excited to see it grow — and to grow with it.
One of the biggest advantages is their pay-per-use model — it’s transparent, fair, and unlike anything competitors offer.
What really sets Dash0 apart is their strong customer connection: support, sales, and even the development team are highly responsive and genuinely invested in our success. It feels like a partnership rather than a vendor relationship.
We’re also excited about the feature roadmap; the direction is promising, and we’re looking forward to seeing upcoming capabilities land in the product.
Overall
Dash0 delivers an innovative pricing model, a modern architecture, and an exceptional customer experience. We’re excited to see it grow — and to grow with it.
What do you dislike about the product?
Dash0 is still relatively new to the market, so naturally not everything is fully developed yet. While not feature-complete, it’s already stable and usable in production, which is impressive for a young platform.
The main thing we’re missing right now is Terraform resources to better integrate the platform into our infrastructure-as-code workflows.
The main thing we’re missing right now is Terraform resources to better integrate the platform into our infrastructure-as-code workflows.
What problems is the product solving and how is that benefiting you?
Dash0 helps us address several long-standing challenges in our monitoring landscape. As we move away from a monolithic, vendor-locked solution, Dash0 enables us to standardize on open, vendor-neutral observability using OpenTelemetry and structured logging across all squads. This gives us a unified, future-proof monitoring foundation without being tied to proprietary agents or formats.
The platform also solves our need for cost transparency and control. With Dash0’s pay-per-use model, we finally get clear visibility into what we consume and can scale observability without unpredictable licensing. This directly supports our cost-monitoring goals and helps teams make informed decisions about their telemetry data.
Operationally, Dash0 reduces friction by providing a clean, intuitive experience for working with logs, metrics, and traces. Teams can build dashboards, explore data, and configure alerts without unnecessary complexity — which speeds up adoption and helps us shift responsibility for monitoring closer to the product teams.
The platform also solves our need for cost transparency and control. With Dash0’s pay-per-use model, we finally get clear visibility into what we consume and can scale observability without unpredictable licensing. This directly supports our cost-monitoring goals and helps teams make informed decisions about their telemetry data.
Operationally, Dash0 reduces friction by providing a clean, intuitive experience for working with logs, metrics, and traces. Teams can build dashboards, explore data, and configure alerts without unnecessary complexity — which speeds up adoption and helps us shift responsibility for monitoring closer to the product teams.
Better than the others
What do you like best about the product?
I appreciate the flexible user interface, the affordable pricing, and the effective spam filtering. It's great that I can set up usage and error dashboards for under $5 per month.
What do you dislike about the product?
The spam filters are great, but hidden in the UI..
What problems is the product solving and how is that benefiting you?
Setting up Dash is straightforward, and configuring the dashboards is intuitive. Dash handles both error and performance monitoring for my site at a price that can't be beat.
Effortless Setup and Direct Access to Expert Support
What do you like best about the product?
It is easy to set up, and I appreciate having direct access to support engineers.
What do you dislike about the product?
Opentelemetry is still in its early stages.
What problems is the product solving and how is that benefiting you?
We have consolidated our observability stack into a single application, moving from multiple agents and daemonsets to just one. With Dash0, it has become much easier to identify the root cause of issues and speed up service recovery times.
pretty damn awesome and building fast - way better than the others!
What do you like best about the product?
The OpenTelemetry-native setup is fantastic—no proprietary agents or vendor lock-in. I also love the transparent pricing; seeing our costs in real-time helps us avoid the billing shocks we used to get with other vendors. Support is fast and genuinely helpful.
What do you dislike about the product?
While the platform is intuitive, I’d love to see more ootb dashboards for some of my environments - maybe suggested - so I can see them quicker.
What problems is the product solving and how is that benefiting you?
It gives us a unified view of logs, metrics, and traces without the high price tag. We’ve significantly cut our monitoring costs and reduced debugging time - without compromising and cutting data to a minimum.
Effortless Monitoring with Powerful Filtering
What do you like best about the product?
I really appreciate Dash0's filtering features, which are a standout for me. With every attribute available for use in searches, the platform allows me to think less about the structure while building software because I know I can filter on any attribute as needed. This capability significantly streamlines our process by enabling us to quickly identify issues within our platform, aiding in quicker response times for our own customers and fostering a better understanding of our platform’s operations. Additionally, the straightforward setup was facilitated by their Kubernetes operator, which handled most of the complex tasks, making the transition process seamless. They provided not only the standard dashboards but also templates that aligned with our needs. Their help during the migration was invaluable. I also love that I can fully recommend Dash0, having already shared my positive experiences with friends and colleagues. This endorsement holds weight as I truly value how Dash0 supports us in focusing on adding value to our customers consistently.
What do you dislike about the product?
The mobile support for Dash0 is quite limited. It's difficult to use the platform from a mobile phone because most screens are too wide, requiring the phone to be tilted for proper viewing. Additionally, it would be beneficial to view dashboards and logs directly from the phone, which is currently not possible.
What problems is the product solving and how is that benefiting you?
I use Dash0 to quickly identify platform issues, enhancing our customer service and internal awareness. Its filtering features allow me to efficiently monitor and address problems, freeing me to focus on creating value for customers.
Dash0 Delivers Powerful, User-Friendly Observability with Outstanding Support
What do you like best about the product?
Dash0 has consistently proven to be an outstanding observability platform for our team. The customer support is particularly noteworthy for its promptness and effectiveness, frequently surpassing our expectations. The platform is rich in features yet remains user-friendly, with an interface that makes it easy to visualize and analyze metrics, traces, and errors without unnecessary complexity. I appreciate how quickly Dash0 evolves, regularly rolling out meaningful updates and new features that address practical monitoring challenges. It’s clear that the team listens closely to user feedback and is dedicated to improving the overall experience. Overall, Dash0 strikes an impressive balance between robust functionality, ease of use, and responsive support.
What do you dislike about the product?
I haven't found anything to dislike about Dash0 so far. Any minor issues I have are already planned to be addressed in the upcoming roadmap.
What problems is the product solving and how is that benefiting you?
Dash0 has enabled us to centralize observability across our services, removing the hassle of juggling multiple tools. With its unified dashboard for metrics, traces, and logs, identifying and resolving performance issues has become much more straightforward and efficient. Since adopting Dash0, our mean time to resolution (MTTR) has decreased, and both our engineering and product teams now benefit from enhanced visibility. The platform also removes the need to manually piece together data from Prometheus, Grafana, and other sources—everything is seamlessly integrated, responsive, and actionable in a single location. This has led to quicker debugging, deeper insights, and greater confidence in our deployments across all environments.
Dash0 a observability solutution that saves your time, money and boosts productivity
What do you like best about the product?
Dash0 has enabled us to connect traces, metrics, logs, and business KPIs, making it much easier for our team to monitor and understand how technical data relates to key business indicators.
With this integration, we are now able to analyze traces within minutes and quickly determine whether an error affects a single customer or multiple customers. This capability has been extremely valuable in helping us assess whether an issue requires immediate attention or can be addressed at a later time.
One of the features we value most is the ability to snip out spans on the heatmap, which lets us drill down into traces in just seconds.
We have successfully onboarded three development teams within two to three weeks, and they now use Dash0 on a daily basis.
Most of the effort involved in introducing Dash0 was focused on the initial zero-code instrumentation with Open Telemetry. Dash0 supported us both on-site and through two phone calls, offering recommendations on how to get more out of the solution and how to collect the right Open Telemetry attributes.
Since Dash0 is built on well-defined standards such as PromQL and Perses, the implementation and integration process was straightforward.
With this integration, we are now able to analyze traces within minutes and quickly determine whether an error affects a single customer or multiple customers. This capability has been extremely valuable in helping us assess whether an issue requires immediate attention or can be addressed at a later time.
One of the features we value most is the ability to snip out spans on the heatmap, which lets us drill down into traces in just seconds.
We have successfully onboarded three development teams within two to three weeks, and they now use Dash0 on a daily basis.
Most of the effort involved in introducing Dash0 was focused on the initial zero-code instrumentation with Open Telemetry. Dash0 supported us both on-site and through two phone calls, offering recommendations on how to get more out of the solution and how to collect the right Open Telemetry attributes.
Since Dash0 is built on well-defined standards such as PromQL and Perses, the implementation and integration process was straightforward.
What do you dislike about the product?
Initially, we noticed that some features were missing, such as the ability to define alerts with Terraform. However, this missing feature was implemented a few weeks ago.
What problems is the product solving and how is that benefiting you?
Before we introduced Dash0, we had been running a homegrown observability solution for over five years. After switching to Dash0, we were able to focus more on gathering useful metrics, traces, and logs. The system is now more accessible than ever for every member of the team, which has helped us detect issues earlier—often before we receive any calls about them.
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