Dash0
Dash0Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
42 reviews
from
External reviews are not included in the AWS star rating for the product.
Dash0 impresses with a focus on OpenTelemetry, fast UI, strong support, and full cost control.
What do you like best about the product?
After a long search and testing several observability solutions, Dash0 has emerged as the clear winner for our team. The decisive point from the beginning was the consistent focus on OpenTelemetry. No ballast from proprietary agents or complicated workarounds. Vendor lock-in is now a thing of the past for us.
The platform itself is impressively fast and the user interface is clean and intuitive. Instead of having to struggle through overloaded menus or complex query languages, our team can pinpoint problems in no time thanks to the intelligent linking of logs and traces. This greatly accelerates our debugging.
Agent0 is extremely helpful even in its early stages, simplifying error analysis and definitely saving time when debugging or creating new dashboards.
I must particularly highlight the support. You don't feel like a customer here, but like a partner. The team is extremely responsive, competent, and genuinely interested in leading us to success. Feedback is not only heard but often implemented in the form of new features after a short time.
The platform itself is impressively fast and the user interface is clean and intuitive. Instead of having to struggle through overloaded menus or complex query languages, our team can pinpoint problems in no time thanks to the intelligent linking of logs and traces. This greatly accelerates our debugging.
Agent0 is extremely helpful even in its early stages, simplifying error analysis and definitely saving time when debugging or creating new dashboards.
I must particularly highlight the support. You don't feel like a customer here, but like a partner. The team is extremely responsive, competent, and genuinely interested in leading us to success. Feedback is not only heard but often implemented in the form of new features after a short time.
What do you dislike about the product?
One must fairly say that Dash0 is still quite a young platform. Here and there, some comfort functions or niche features are missing, which one is accustomed to from the big, long-established market leaders. For example, the dashboards could use more customization options, and the rights management is still a bit too simple for a company-wide rollout.
However, I must immediately qualify that: The development pace of the team is phenomenal. Many small things that we initially missed were delivered after just a few weeks. You can feel that the platform is actively growing, and the core functionality is absolutely stable and more than ready for productive use. Therefore, the current gaps are more like small blemishes for us rather than real blockers.
However, I must immediately qualify that: The development pace of the team is phenomenal. Many small things that we initially missed were delivered after just a few weeks. You can feel that the platform is actively growing, and the core functionality is absolutely stable and more than ready for productive use. Therefore, the current gaps are more like small blemishes for us rather than real blockers.
What problems is the product solving and how is that benefiting you?
Dash0 has finally unified our fragmented monitoring landscape. We no longer had to juggle multiple tools for logs, metrics, and traces and laboriously correlate the data manually. Now we have a central point of contact that gives us a complete view of our systems.
The greatest benefit for us is the drastically reduced time to resolve issues (MTTR). Our developers are more productive and less frustrated because they can find the cause of an error in minutes instead of hours. At the same time, we have reduced our costs and laid the technical foundation for the future, as we are now fully relying on the open standard OpenTelemetry. It is a solution that works with us, not against us.
The greatest benefit for us is the drastically reduced time to resolve issues (MTTR). Our developers are more productive and less frustrated because they can find the cause of an error in minutes instead of hours. At the same time, we have reduced our costs and laid the technical foundation for the future, as we are now fully relying on the open standard OpenTelemetry. It is a solution that works with us, not against us.
Sleek, OTel-Native Observability with Fast UI and Excellent Support
What do you like best about the product?
Dash0 is a high-performance platform that stands out for being truly OTel-native. The support is excellent—friendly and direct—making the setup process smooth and efficient.
The tool is fast and features a nice user interface that avoids the clutter typical of legacy monitors. We use it primarily for logs and traces, and it clearly takes advantage of OpenTelemetry to create a seamless connection between data points. This architecture makes all signals very explorable, allowing for quick navigation and faster debugging without the friction of proprietary silos.
Verdict: A sleek, responsive, and future-proof choice for modern observability.
The tool is fast and features a nice user interface that avoids the clutter typical of legacy monitors. We use it primarily for logs and traces, and it clearly takes advantage of OpenTelemetry to create a seamless connection between data points. This architecture makes all signals very explorable, allowing for quick navigation and faster debugging without the friction of proprietary silos.
Verdict: A sleek, responsive, and future-proof choice for modern observability.
What do you dislike about the product?
It is worth noting that the tool is still in heavy development. While the team is clearly trying their best and moving quickly, not all convenience features are present yet compared to older, more bloated competitors. However, the stability and speed of the core features more than make up for the current gaps in the "nice-to-have" category.
What problems is the product solving and how is that benefiting you?
For an engineering team without a dedicated DevOps department, Dash0 removes the operational burden of 'tool-chaining' by providing a unified, OTel-native environment that automatically correlates logs and traces, allowing us to maintain full visibility into our services without needing a specialist to manage complex infrastructure or proprietary agents.
Dash0: Easy Setup, Responsive Support, Evolving Features
What do you like best about the product?
I really like that Dash0 makes it very easy and straightforward to bring in data, thanks to its open telemetry basis. The team is quick to respond to problems, which is a relief. I also value the fact that there's no vendor lock-in, and I find the user experience to be super nice.
What do you dislike about the product?
Feature parity with well established platforms like Datadog is not there yet, but the team is catching up very fast and in a very predictive and transparent way.
What problems is the product solving and how is that benefiting you?
Dash0 brings together metrics, logs, traces, and AI capabilities to track down issues fast.
Outstanding Usability and Unique Open Telemetry Integration
What do you like best about the product?
The team has built an awesome, easy-to-use, easy-to-understand product. I believe one of dash0's strengths is that they have integrated open telemetry very well and from the ground up into the product, in a way that no other provider currently does. The team is always available and helpful.
What do you dislike about the product?
There is currently nothing I dislike about dash0.
What problems is the product solving and how is that benefiting you?
We spent a long time looking for monitoring and observability solutions that were right for us and not too expensive. Dash0 offers us everything we need. Their pricing model is very transparent and there are no hidden traps or costs.
Finally, Observability That Works With Us — Not Against Us
What do you like best about the product?
Dash0 stands out by fully embracing open standards, which makes integration incredibly smooth and future-proof. The platform is genuinely easy to use, from onboarding to daily operations.
One of the biggest advantages is their pay-per-use model — it’s transparent, fair, and unlike anything competitors offer.
What really sets Dash0 apart is their strong customer connection: support, sales, and even the development team are highly responsive and genuinely invested in our success. It feels like a partnership rather than a vendor relationship.
We’re also excited about the feature roadmap; the direction is promising, and we’re looking forward to seeing upcoming capabilities land in the product.
Overall
Dash0 delivers an innovative pricing model, a modern architecture, and an exceptional customer experience. We’re excited to see it grow — and to grow with it.
One of the biggest advantages is their pay-per-use model — it’s transparent, fair, and unlike anything competitors offer.
What really sets Dash0 apart is their strong customer connection: support, sales, and even the development team are highly responsive and genuinely invested in our success. It feels like a partnership rather than a vendor relationship.
We’re also excited about the feature roadmap; the direction is promising, and we’re looking forward to seeing upcoming capabilities land in the product.
Overall
Dash0 delivers an innovative pricing model, a modern architecture, and an exceptional customer experience. We’re excited to see it grow — and to grow with it.
What do you dislike about the product?
Dash0 is still relatively new to the market, so naturally not everything is fully developed yet. While not feature-complete, it’s already stable and usable in production, which is impressive for a young platform.
The main thing we’re missing right now is Terraform resources to better integrate the platform into our infrastructure-as-code workflows.
The main thing we’re missing right now is Terraform resources to better integrate the platform into our infrastructure-as-code workflows.
What problems is the product solving and how is that benefiting you?
Dash0 helps us address several long-standing challenges in our monitoring landscape. As we move away from a monolithic, vendor-locked solution, Dash0 enables us to standardize on open, vendor-neutral observability using OpenTelemetry and structured logging across all squads. This gives us a unified, future-proof monitoring foundation without being tied to proprietary agents or formats.
The platform also solves our need for cost transparency and control. With Dash0’s pay-per-use model, we finally get clear visibility into what we consume and can scale observability without unpredictable licensing. This directly supports our cost-monitoring goals and helps teams make informed decisions about their telemetry data.
Operationally, Dash0 reduces friction by providing a clean, intuitive experience for working with logs, metrics, and traces. Teams can build dashboards, explore data, and configure alerts without unnecessary complexity — which speeds up adoption and helps us shift responsibility for monitoring closer to the product teams.
The platform also solves our need for cost transparency and control. With Dash0’s pay-per-use model, we finally get clear visibility into what we consume and can scale observability without unpredictable licensing. This directly supports our cost-monitoring goals and helps teams make informed decisions about their telemetry data.
Operationally, Dash0 reduces friction by providing a clean, intuitive experience for working with logs, metrics, and traces. Teams can build dashboards, explore data, and configure alerts without unnecessary complexity — which speeds up adoption and helps us shift responsibility for monitoring closer to the product teams.
Better than the others
What do you like best about the product?
I appreciate the flexible user interface, the affordable pricing, and the effective spam filtering. It's great that I can set up usage and error dashboards for under $5 per month.
What do you dislike about the product?
The spam filters are great, but hidden in the UI..
What problems is the product solving and how is that benefiting you?
Setting up Dash is straightforward, and configuring the dashboards is intuitive. Dash handles both error and performance monitoring for my site at a price that can't be beat.
Effortless Setup and Direct Access to Expert Support
What do you like best about the product?
It is easy to set up, and I appreciate having direct access to support engineers.
What do you dislike about the product?
Opentelemetry is still in its early stages.
What problems is the product solving and how is that benefiting you?
We have consolidated our observability stack into a single application, moving from multiple agents and daemonsets to just one. With Dash0, it has become much easier to identify the root cause of issues and speed up service recovery times.
pretty damn awesome and building fast - way better than the others!
What do you like best about the product?
The OpenTelemetry-native setup is fantastic—no proprietary agents or vendor lock-in. I also love the transparent pricing; seeing our costs in real-time helps us avoid the billing shocks we used to get with other vendors. Support is fast and genuinely helpful.
What do you dislike about the product?
While the platform is intuitive, I’d love to see more ootb dashboards for some of my environments - maybe suggested - so I can see them quicker.
What problems is the product solving and how is that benefiting you?
It gives us a unified view of logs, metrics, and traces without the high price tag. We’ve significantly cut our monitoring costs and reduced debugging time - without compromising and cutting data to a minimum.
Use Dash0 as the observability backend for our e-commerce platform
What do you like best about the product?
Very fast analysis of large amounts of data, very helpful for testing or also for incident handling on the production system. Transparent cost management. Good customer support.
What do you dislike about the product?
In my opinion, the Resource Map is often very confusing and, as far as I know, cannot be customized. A few customization options or custom maps (keyword NagVis, only better) would be very nice.
What problems is the product solving and how is that benefiting you?
I am not exactly sure what is meant by this question "What is a problem? Dash0 Solving and how do you benefit from it?"
A "problem" is that the department that pays for Dash0 has to make a separate billing every month. A payment model that allows for a quarterly or semi-annual payment would save us a lot of overhead.
Additionally, the user/permission management should be expanded. As long as we only use Dash0 internally within the team, the current options are sufficient. However, if we want to use it across the entire company, I see big problems in this area because there are hardly any options to manage users and permissions.
A "problem" is that the department that pays for Dash0 has to make a separate billing every month. A payment model that allows for a quarterly or semi-annual payment would save us a lot of overhead.
Additionally, the user/permission management should be expanded. As long as we only use Dash0 internally within the team, the current options are sufficient. However, if we want to use it across the entire company, I see big problems in this area because there are hardly any options to manage users and permissions.
Effortless Monitoring with Powerful Filtering
What do you like best about the product?
I really appreciate Dash0's filtering features, which are a standout for me. With every attribute available for use in searches, the platform allows me to think less about the structure while building software because I know I can filter on any attribute as needed. This capability significantly streamlines our process by enabling us to quickly identify issues within our platform, aiding in quicker response times for our own customers and fostering a better understanding of our platform’s operations. Additionally, the straightforward setup was facilitated by their Kubernetes operator, which handled most of the complex tasks, making the transition process seamless. They provided not only the standard dashboards but also templates that aligned with our needs. Their help during the migration was invaluable. I also love that I can fully recommend Dash0, having already shared my positive experiences with friends and colleagues. This endorsement holds weight as I truly value how Dash0 supports us in focusing on adding value to our customers consistently.
What do you dislike about the product?
The mobile support for Dash0 is quite limited. It's difficult to use the platform from a mobile phone because most screens are too wide, requiring the phone to be tilted for proper viewing. Additionally, it would be beneficial to view dashboards and logs directly from the phone, which is currently not possible.
What problems is the product solving and how is that benefiting you?
I use Dash0 to quickly identify platform issues, enhancing our customer service and internal awareness. Its filtering features allow me to efficiently monitor and address problems, freeing me to focus on creating value for customers.
showing 1 - 10