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    Information Technology and Services

Very positive and easy experience using the many different features of Dropsuite.

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
How easy it is to use and navigate to recover email backups, the setup of Dropsuite for our clients has been very easy and straightforward, with clear instructions. Due to how easy it is to set up, this has made it easy to integrate with our clients' systems. The customer support has also been very prompt in their responses and very helpful when I have needed to contact them. There are a number of features available with Dropsuite, even though we do not use them all, it is nice knowing that there is more than we can add down the line if required.
What do you dislike about the product?
If I am completely honest, for what we use Dropsuite for, I do not see any downsides to Dropsuite as it works perfectly for what we need/want to offer our clients and is straightforward to use even without any prior knowledge of Dropsuite.
What problems is the product solving and how is that benefiting you?
Makes sure that there is a backup of all 365 related data for when users misplace or delete files or delete important emails. It makes it easy for us knowing that there is a backup in place that is easily accessible for the backups that are done at different times/days. Also helps our customers to know that there is a secure backup of their data should they ever need to utilise it.


    Jesse-Jens M.

Dropsuite Experience

  • September 19, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to setup and easy to use. It includes everything you'll need from a cloud backup and does so effectively. haven't had any trouble using it.
What do you dislike about the product?
The interface of Dropsuite feels a bit dated. It could use a overhall
What problems is the product solving and how is that benefiting you?
Dropsuite perfectly alligns with everything you'll need in a backup. And does so very cheap


    Kieran P.

A breath of fresh air

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Dropsuite is so simple to setup, use and maintain once it's been setup it's pretty much zero use. We use it with every single one of our customers (100+) and it's been amazing so far.
What do you dislike about the product?
The only thing would be the lack of integrations, not integrating with our particular product set.
What problems is the product solving and how is that benefiting you?
Given the Shared Responsibility Model from Microsoft, we ensure that all of our customers data is all backed up. Giving us, and them piece of mind that their data is safe and secure.


    jen.young@cyberficient.com Y.

Fantastic User Experience, Reliable Product

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use - interface is clean, intuitive, and incredibly easy to navigate. Setting up backups took no time at all, and managing them is just as seamless.

Reliability - zero issues with data loss or corruption. Knowing that my files, emails, and websites are safely backed up helps mitigate stress

Comprehensive Backup Options - ability to back up email, websites, and other critical business data. Integration between tools is easy and simple

Customer support - friendly and responsive, help with solving issues
What do you dislike about the product?
No issues overall, happy with the platform and its abilities
What problems is the product solving and how is that benefiting you?
Backing up QuickBooks


    Daniel H.

Our Experience with Dropsuite

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
We've had a very positive experience with Dropsuite. From the start, it was easy to set up and has proven to be intuitive and user-friendly in daily use. The platform integrates smoothly into our workflow, requiring minimal effort to manage backups and monitor data protection.

One of the most significant improvements has been the backup support for Entra ID. This is a major step forward in securing our identity infrastructure. Having reliable, automated backups of Entra ID gives us peace of mind and strengthens our overall resilience against data loss or misconfiguration.
What do you dislike about the product?
One area we feel could be improved is the reporting and alert customization. While the default reports are useful, we’ve found the flexibility to tailor alerts and dashboards to our specific needs somewhat limited
What problems is the product solving and how is that benefiting you?
By offering Dropsuite to clients we’re delivering a solution that’s not only technically robust but also aligned with SMB needs—unlimited storage, granular restore, and flexible licensing.


    Brad S.

Dropsuite does a great job protecting our data!

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Dropsuite is very user friendly and easy to set up. We use it for all of our customers to ensure their data is backed up and secure.
What do you dislike about the product?
So far, we have not found anything negative about Dropsuite. It's just a solid product that works exactly as advertised, and at a reasonable price.
What problems is the product solving and how is that benefiting you?
Dropsuite is providing us with a simple, elegant, and reliable solution to backing up data offsite.


    Tony E.

No nonsense configurable backup for 365 & Google Workspace

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
The best part of the Dropsuite solution is its simplicity and the fact that the interface is intuitive to the average user. We use it with every one of our managed clients to ensure that their Microsoft and Google Workspace estates are backed up and can be restored with the click of a few buttons.
What do you dislike about the product?
I really like the Dropsuite product, it integrates with MS and Google really well. What I think it misses is other options for backup. There are other solutions on the market that offer backups for things like Xero - and other cloud based SaaS apps - and I think that Dropsuite adding backup capability to other apps would be a good logical step.
What problems is the product solving and how is that benefiting you?
It enables multiple email and sharepoint backups for all of our managed clients. meaning that if they delete an email by mistake - we can restore it quick. The same with SharePoint, Teams and more.


    Information Technology and Services

Dropsuite is the Leader in Cloud Backup, especially for MSPs

  • September 18, 2025
  • Review provided by G2

What do you like best about the product?
Cloud
MSP Partner Program
the recent growth
What do you dislike about the product?
no whitelabel option
cannot rebrand software
What problems is the product solving and how is that benefiting you?
backuping up cloud data securely and reliably


    Bear R.

Look no further for your Microssoft 365 backup solution!

  • September 09, 2025
  • Review provided by G2

What do you like best about the product?
It was easy to set up, and does a great job of backing up everything that you need - email, Onedrive, & Sharepoint. It really feels like a great set it and forget it solution. Though you probably should check on it every so often. It's not actually magic. Easy to use and understand. I'm very happy that we went with Dropsuite!
What do you dislike about the product?
No negatives from me. I completely am satisfied with it for our situation.
What problems is the product solving and how is that benefiting you?
It allows us to backup email, Onedrive, and Sharepoint.


    Kevin C.

Easy to use, affordable, and worth the cost

  • March 18, 2025
  • Review provided by G2

What do you like best about the product?
It's a life saver when our clients need any deleted emails recovered
What do you dislike about the product?
When a bulk recovery is needed, without restoring the entire mailbox, it can be time consuming to complete
What problems is the product solving and how is that benefiting you?
Deleted email recovery