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Reviews from AWS customer

9 AWS reviews

External reviews

1,963 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Maribeth J.

Makes office management so much simpler

  • July 12, 2022
  • Review provided by G2

What do you like best about the product?
Face recognition on the app is a game changer. The ability to track not only my own passwords but to keep up with our staff's individual passwords. The admin console is fantastic.
What do you dislike about the product?
The number of times I've had to reset my Master Password because I can't remember it. I had a lot of difficulty resetting it remotely prior to face recognition
What problems is the product solving and how is that benefiting you?
By having our staff use LastPass, simply by accepting LastPass' prompt to save any password, I am able to help them manage their security and it has eliminated constantly updating a spreadsheet of shared passwords. It also removes staff access to see others' login information through that spreadsheet.
Recommendations to others considering the product:
LastPass is the perfect tool to help your team develop much stronger security protocols.


    Sarah P.

Great, straightforward, solution for ANY team.

  • July 05, 2022
  • Review provided by G2

What do you like best about the product?
If you deal with other people's information, as my company does, LastPass is a must. We use it to organize sensitive client credentials, which has never failed us. Its level of security offers us flexibility if we have a vendor or team member that needs access but don't want to share the actual password. My team and I couldn't imagine functioning without it.
What do you dislike about the product?
The only 'struggle' we have is sometimes we have team members file things improperly or not in the proper shared folder. But besides that, any downsides are so trivial.
What problems is the product solving and how is that benefiting you?
LastPass solves our problem of being able to keep client information safe, in addition to sharing internal information with specific team members in a granular way.
Recommendations to others considering the product:
Take some time to consider the categories of the information you are sharing. We break things down into our major areas: clients, operations, and growth. This way it's easier to delegate access.


    Marketing and Advertising

Great solution for managing passwords

  • July 03, 2022
  • Review provided by G2

What do you like best about the product?
The fact that I can create folders and sub folders within those to clearly and easily manage everything is a big bonus. Very helpful when used in relation to work projects as folders can be shared.
What do you dislike about the product?
As of yet I haven't found anything I would say I dislike.
What problems is the product solving and how is that benefiting you?
Lastpass is making it easy to manage large numbers of accounts/passwords in a world where everything requires an account.... even fridges are asking you to make accounts nowadays!
Recommendations to others considering the product:
Try it out


    Erik E.

LastPass is awesome.

  • June 29, 2022
  • Review provided by G2

What do you like best about the product?
I use LastPass both corporately and personally. It allows me to securely store and share passwords with my family and co-workers in separate environments and happily generates random secure passwords for me, which prevents me from re-using the same one. Additionally, I appreciate both the "secure score" - indicates poor password practices - as well as a heads up if any credentials should be rotated, replaced, or are otherwise recommended to be changed. The ability to access my password vault from my phone, PC's, and web browser makes it convenient to use.
What do you dislike about the product?
The only REAL downside I can identify is yes; if Lastpass were to be compromised, all of my passwords and information would be sold to the highest bidder. In this case, however I recall LastPass once thought they were compromised, and immediately triggered resets and communicated directly with their user base; They got in front of it, even though it turned out to be a false positive. This behavior has cemented them in my head as an immediate recommendation in this market.
What problems is the product solving and how is that benefiting you?
Corporately, LastPass is allowing my colleagues and me to store and share passwords for accounts as needed without having to update a master spreadsheet (which is forgotten about, admit it...). This allows us to make more secure passwords for serivces, and keep them in sync between all of us.


    Katie W.

LastPass is valuable tool

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
so easy to securely share passwords with team members, as well as the ability to share secure notes.
What do you dislike about the product?
Everything is useful. Nothing is missing. Everything works great
What problems is the product solving and how is that benefiting you?
We have many systems and software platforms that many team members use and LastPass make it simple to share passwords so we don't have to have separate Logins for systems that everyone uses.
Recommendations to others considering the product:
LastPass is easy to use, easy to implement for all team members and for department worldwide.


    Computer Software

Efficient Enterprise Password Solution

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Our organization has used LastPass for a few years now and it's very useful for quickly and easily sharing and securing hundreds of passwords amongst our teams. I'm particularly favorable to the user group feature as it makes management over new hire onboarding and ongoing access updating much easier than we've done in the past.
What do you dislike about the product?
I don't like that it requires a support/sales conversation to reduce the number of licenses for your enterprise but not to increase them, it's a little anti-user and comes off as an intentional mini-hurdle to retain a higher total revenue per customer because it's easier to just leave the extra few licenses than go through the steps to remove.
What problems is the product solving and how is that benefiting you?
LastPass balances the known threat of sharing any credentials with layers of security to make it as safe as possible, doing so in a way that makes it easy enough for users to continue to use the product instead of circumventing it is an impressive achievement.


    Eric B.

Great Password management Solution

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
I greatly appreciate the ease of use and the prompt and knowledgeable support when I need it.
What do you dislike about the product?
Login issues seem to be about the only issues that my users face regularly.
What problems is the product solving and how is that benefiting you?
It helps immensely with sharing company resource passwords and keeping my users' passwords secure.


    W H.

LastPass - great password manager for companies

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
Lastpass keeps all your passwords available, with strong protections for them. Companies can manage and share passwords securely using multifactor and other methods. It also integrates with the personal version without giving the company access to the personal passwords.
What do you dislike about the product?
You have to install the extension into browsers to use it, but this is true of all password managers. Some users don't understand how password managers can be secure, so there is a training/awareness curve.
What problems is the product solving and how is that benefiting you?
Keeping track of multiple unique passwords in an IT environment can be a pain. Without a password manager, there is a strong temptation to reuse passwords, or to use some scheme that is too-easily guessable. LastPass gives a solution to this.
Recommendations to others considering the product:
You need a password manager and LastPass is a good one.


    Susan F.

Easy management from all devices and I like the ability to add team members to certain folders

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
The way it easily updates on all my devices. LastPass has saved me in the forest, on a lake, and on a plane when I needed to get information quickly for a client. The key is the master password. The rest can be as complicated as possible and not saved in my browsers. I'm a lightweight user. I know it can do so much more that I didn't realize until filling out this survey. I'll have to check out those features.
What do you dislike about the product?
I would like the prompts on my phone to save a password when I have to create them on the fly, like it does on my desktop. If it does that and I'm missing it, I need to adjust that setting somewhere.
What problems is the product solving and how is that benefiting you?
The stress of remembering passwords, the ability to share specific passwords with my team as they need them, and my own family. The Netflix password alone in LastPass has prevented middle-of-the-night panics.


    Marketing and Advertising

LastPass - no more worries

  • June 22, 2022
  • Review provided by G2

What do you like best about the product?
LastPass is a super simple and powerful password management tool and much more.
Before LastPass we were using sheets to manage passwords which was a logistic nightmare and a security risk.
Now with LastPass, we can easily manage all company passwords and grant access to those who need it.
No more worries if someone else updated a password and did not notify everyone else.
LassPass will improve you life and productivity.
What do you dislike about the product?
Nothing. No downside that I can think of.
What problems is the product solving and how is that benefiting you?
Managing passwords and access to various systems.