LastPass Business
LastPassExternal reviews
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LastPass for Enterprise Business - a multiyear disappointment
What do you like best about the product?
It stores passwords for our business which is expected.
What do you dislike about the product?
Want timely support when users have problems? Want to be able to renew your product electronically online without hassle? Want to be able to easily find support information and be able to actually call and open a case?
If you are like me, these things should be a no-brainer for any customer of a modern Saas company subscription. Not for LastPass, err I mean LogMeIn. Support here is mostly hit or miss when you can actually get it. Response times are sad and at best 24-48 hours if you are lucky, and you won't be. You absolutely cannot call to get support even though the support site says business customers have access to 24/7 phone support. They go to great lengths to make sure you NEVER are able to see or find the phone number to call support (I am not kidding).
The last straw for me was in trying to renew our subscription by simply updating credit card on file only to get 404 errors after clicking the button. My company profile link in their admin console has another button to "buy licenses" but when clicking it I'm redirected to page that says the purchase is not compatible with my account. Then says I need to contact support (full circle again with no access to move forward).
I've heard for the past 4+ years that their product support was supposed to be improving, but the sad truth is that it will never do so. Looking to move our business to 1Password and intend to never look back.
If you are like me, these things should be a no-brainer for any customer of a modern Saas company subscription. Not for LastPass, err I mean LogMeIn. Support here is mostly hit or miss when you can actually get it. Response times are sad and at best 24-48 hours if you are lucky, and you won't be. You absolutely cannot call to get support even though the support site says business customers have access to 24/7 phone support. They go to great lengths to make sure you NEVER are able to see or find the phone number to call support (I am not kidding).
The last straw for me was in trying to renew our subscription by simply updating credit card on file only to get 404 errors after clicking the button. My company profile link in their admin console has another button to "buy licenses" but when clicking it I'm redirected to page that says the purchase is not compatible with my account. Then says I need to contact support (full circle again with no access to move forward).
I've heard for the past 4+ years that their product support was supposed to be improving, but the sad truth is that it will never do so. Looking to move our business to 1Password and intend to never look back.
What problems is the product solving and how is that benefiting you?
Storing of passwords and sharing to teammates.
Recommendations to others considering the product:
Trust me, you should look elsewhere and save yourself the headache and embarrassment.
LastPass!
What do you like best about the product?
Keeps all of my passwords super secure while I'm working. Prevents me from having to use the same password over and over and remembers then for when I signed into my account. Just a nice sense of security knowing people are actively out there trying to hack into your personal and work-related accounts. The password health check is great too. allows you to understand the strength of your passwords and edit them. you can even use LastPass's help to generate a unique password up to 99 characters for you!
What do you dislike about the product?
If you forget your vault password it can be tough to get in. Sometimes logging in can be a pain because it constantly tells you your passwords are weak via the security challenge
What problems is the product solving and how is that benefiting you?
account security, ease of getting into your accounts by saving your passwords. Benefits = very strong passwords, keeping all of them in the vault to view
LastPass is a solid and secure password management product
What do you like best about the product?
LastPass constantly synchronizes all your devices to give optimum password management service. It keeps all my passwords safe and makes it easy for me to log into different sites with just my master password, so I don't have to remember all the passwords I use for various websites and apps. To prevent security breaches and leaking of sensitive information, we use Lastpass in my organization as a secure means of safeguarding ourselves. It is effortless to set up and use, and the interface is simple, with all tools and features readily available on the left menu tag. I also use it for my credit cards and file filling information. lastly, I use the biometric option to sign in because no one can forge my biometrics and gain access to my information.
What do you dislike about the product?
There is nothing to dislike about the product, and it works perfectly well all the time. None of my colleagues has complained about it also.
What problems is the product solving and how is that benefiting you?
LastPass helps monitor every website I use on my computer and notify me if my information is at risk of exposure. Sometimes I use the browser within the app to save time of filling forms and passwords over and over, and also ensure my passwords are safe within the LastPass platform. It is really easy to use and convenient at all times.
Recommendations to others considering the product:
Lastpass is safe and reliable, and it will help protect your staff's information and prevent breaches and hacking. It is a very affordable and valuable tool to have at all times. I recommend adopting it within your organisation and get the peace of mind you deserve.
Good when good! But...
What do you like best about the product?
The ease at which I can save passwords and also, most importantly - create them. I like that it can integrate into most browsers too so it's there to help with a click.
What do you dislike about the product?
I've had issues where the password it generates when on a webpage doesn't save. I ended up in a loop once where I generated a PW and had to keep resetting it because LP didn't save it. My experience with customer service on this issue wasn't fantastic either. But it appears to have been a once off.
What problems is the product solving and how is that benefiting you?
Having my passwords close at hand, knowing I can generate secure passwords quickly and it's there on my work and personal devices.
Decipher
What do you like best about the product?
The Security to all my passwords and generating a random password
What do you dislike about the product?
its not free app. paying a fee after trial period
What problems is the product solving and how is that benefiting you?
The app is a one stop place for all sensitive and personal information storage
Recommendations to others considering the product:
None
Great in theory, but execution leaves a little to be required.
What do you like best about the product?
Lastpass provides me a secure and fairly easy way to share login details and passwords with my work colleagues. Lastpass also offers quite a bit of options in the way of permissions and organization. For example, I am able to organize a set of login details into a particular folder and then simply share the entire folder with a team member if desired. Lastpass also allows me to customize if I want to enable the password to be copyable to a computer's clipboard. This is a neat little extra security addition that I enjoy. Finally, Lastpass offers a reasonably smooth app and also integrates with almost every major browser, which is convenient.
What do you dislike about the product?
Some of Lastpass' features can be inconsistent. I can remember many times when it has been unclear to a colleague if they actually received a shared password, and where it would be located. The browser integration can also be annoying. Lastpass uses a password fill system to input login details. The fill function often has problems recognizing the appropriate forms to fill, or sometimes refuses to fill at all, making it inconsistent and occasionally frustrating. Many of the passwords are also not copyable so simply using the web app as a standalone is not a satisfactory solution. Finally the browser integration will sometimes interfere with your computer's existing built-in password manager. This makes it very difficult to use Lastpass in conjunction with your native password manager.
What problems is the product solving and how is that benefiting you?
LastPass simplifies the process of having a large group of people share login details when attempting to work on similar plaforms. It encourages collaboration and makes teamwork a smoother process.
Customer service is horrible, Software is glitchy
What do you like best about the product?
Convenient and is good when it works. Chrome app is good.
What do you dislike about the product?
The software is very glitchy. We are a paying customer for the past few years. At least once, a bunch of our data got corrupted, and they had to revert things, so I had to reset many passwords. Customer service's answer to everything is to reset, log out of everything and log in. They stop answering once you tell them that didn't help. You have to see their response; it's sometimes comical, like a joke.
We are looking to switch but it's just a headache to change everything. Android app also seeps to be corrupting data ( things show up with a square like character instead of the password ).
If you are looking around for a solution, look at other companies.
We are looking to switch but it's just a headache to change everything. Android app also seeps to be corrupting data ( things show up with a square like character instead of the password ).
If you are looking around for a solution, look at other companies.
What problems is the product solving and how is that benefiting you?
saving passwords
Amazing password saving and management tool
What do you like best about the product?
I really like how LastPass automatically prompts me to save the password each time I sign up on a new website or change the password on an existing website. It's a really great feature as it helps keep all my passwords intact and keeps them secure. I also like the security features of LastPass
What do you dislike about the product?
I did not find any cons while using Laspass for my password management requirements
What problems is the product solving and how is that benefiting you?
I'm using LastPass as an extension on my web browser to save all my passwords
Recommendations to others considering the product:
Use the browser extension for best experience
I use LastPass daily to quickly create secure passwords and login to websites
What do you like best about the product?
This tool makes it so simple to create and save a secure password for any website you're joining. In my business I signup for a lot of websites, and with LastPass, I don't have to worry about passwords. It saves me a lot of time and headaches (ever forgot passwords?). LastPass is a secure tool that constantly gets improved. I've been using it for 5+ years now after I have tried multiple other password management tools.
What do you dislike about the product?
I can't find anything that I dislike. LastPass offers what I need, and I'm already a pretty advanced internet user. No complaints at all. There's a very generous free plan and the upgrade is also worth it and affordable.
What problems is the product solving and how is that benefiting you?
It's pretty straightforward. I hate creating and remembering passwords, so when I found LastPass, I immediately fell in love with it. I spend a lot of time online, but the last thing I want is to feel stressed or have a head ache because of password troubles. I don't want to waste time with that, so this is a convenient tool.
Recommendations to others considering the product:
I tried multiple tools before I found LastPass. I recommend it if you look for a fast and straightforward password management tool that you can use from anywhere.
Safe and reliable password manager
What do you like best about the product?
Here are the things I liked about LastPass.
1. It auto-fills the stored password which, makes the sign-in process automated.
2. It is available on cross platforms.
3. It lets you generate strong passwords.
4. Gives you the power to share passwords with coworkers.
5. It auto synchronize and makes a backup of stored passwords.
1. It auto-fills the stored password which, makes the sign-in process automated.
2. It is available on cross platforms.
3. It lets you generate strong passwords.
4. Gives you the power to share passwords with coworkers.
5. It auto synchronize and makes a backup of stored passwords.
What do you dislike about the product?
On a few sites, LastPass doesn't popup and autofill the stored passwords.
What problems is the product solving and how is that benefiting you?
It basically, helps me to remember every password I use in my personal and professional accounts. Also, its password generator helps to generate strong passwords and makes my account more secure.
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