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1,877 reviews
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    Government Administration

Great app for Business Password/Identity needs

  • August 28, 2020
  • Review provided by G2

What do you like best about the product?
The ability to have all needed passwords in one place, that is secure and easy for staff to access
It helps train users on proper password hygiene
What do you dislike about the product?
With the newest update the software has no faults
What problems is the product solving and how is that benefiting you?
We have finally moved our employees off using notebooks and documents called passwords to save their passwords.
It has also stopped people from sharing the usernames and passwords openly, they use the share logins ability in the app.
Recommendations to others considering the product:
If you would like a secure password vault with the ability to share those passwords with employees in the same department with ease, then this software is what you are looking for.


    Financial Services

Great password management solution

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
Tp be able to securely keep and share passwords while managing them all for the organisation through easily customisable policies.
What do you dislike about the product?
Haven't had good experience with the support team at not just one or two but multiple occasions.
What problems is the product solving and how is that benefiting you?
Essentially password management for now with the current needs and requirements of the company and that has been accomplished very well.


    Jon B.

LastPass makes things easy and secure!

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
LastPass generates long, strong, unique and high-entropy passwords that keep you secure. This together with SSO, AD Integration and MFA make it the superb choice for security.
What do you dislike about the product?
There's not really anything to dislike with LastPass Enterprise. It is highly customizable with the available policies, and you have access to 24/7 phone support.
What problems is the product solving and how is that benefiting you?
LastPass helps to keep every endpoint secure and makes it easy for users to do so. It has helped us create an environment of good password hygiene and not rely on password knowledge or reuse.
Recommendations to others considering the product:
Look no further for an enterprise password management solution. This is what you want to be using.


    Chris S.

Good Solution Without a Lot of Drawbacks

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
SSO integration with Azure AD was a breeze, they provided great documentation right on the enrollment page. The browser plugin also generally works quite well with most modern websites. Password organization features in LastPass are also highly useful for those of us with literally hundreds of logins to manage, it simply would not be possible to do so without a quality privileged access management solution like Lastpass. Adding the capability to share folders with other users makes it a fantastic solution.
What do you dislike about the product?
More than a few websites don't work well with the plugin, which causes adoption concerns. There's no global way to manage domain modifications for all users and I wish they would integrate the random password generator into the add item screen. We also end up with quite a few websites that do not work well with it and it constantly wants to add it as a new item even though it's already in the vault. Generally this applies to older websites though, so while it's understandable, it's still somewhat frustrating to users.
What problems is the product solving and how is that benefiting you?
We had a lot of disparate password managers without the ability to exercise organizational control over them, Lastpass helped us fix that. We're also utilizing the reporting/scoring functionality to work with users who are still using shared passwords between sites or passwords that are weak. The dashboard report is also great to be able to share with the management team and include in security reporting.
Recommendations to others considering the product:
Take advantage of the training materials available and understand how the domain settings work, sites with different logins based on sub but with the same TLD can be problematic otherwise.


    Information Services

Long time Personal User; Recommended & Deployed for Business

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
Secure, cloud-based, easy/intuitive interface, easy of administration & maintenance
What do you dislike about the product?
I can't really think of anything I don't like.
What problems is the product solving and how is that benefiting you?
Control over business/customer accounts (VPN, servers, etc.) as well as software licenses and "common" accounts
Recommendations to others considering the product:
Please consider this tool. Invaluable, easy to use, secure


    Dave L.

Super simply password coordination for teams

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
LastPass shared folders are a godsend and solve the issue of shared spreadsheets that contain passwords, or duplicate accounts or universal passwords (all bad things).
What do you dislike about the product?
I wish there was the ability to share passwords that are in a shared folder with additional individuals or in multiple shared folders. Right now you either have to create a bunch of very specific shared folders (like one for marketing, one for sales and for one sales & marketing shared items) or duplicate passwords.
What problems is the product solving and how is that benefiting you?
Better password security for shared services. Password auditing.


    Accounting

Great Products but something is missing

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
I like how Admin can manage other internal users via its Admin Console and it does tell use or adaptation rate. We are not using SSO for this app but there seem to be a KB article out there to install or implement. The support is outstanding but takes a while to get hold of them.
What do you dislike about the product?
The addin gets funky and we will have to logout of the session and then log back in for many users in our firm. We talked to its tech support but they said it happens and we just have to re-login to resolve this issue. This issue happens so randomly and we just couldnt recreate as its tech support request
What problems is the product solving and how is that benefiting you?
We were trying to solve an issue with passwords being used for other locations and this software does eliminate this issue. The security test within the app is also neat as well.
Recommendations to others considering the product:
Overall, this is a good software and I believe this software is only going to grow due to security precocious thoughts in many companies. I think the pricing is right as well, but if you were looking to purchase this, I would suggest you to just try and work with its sales rep to extend the trail period if you need to keep testing SSO or ubikey stuff.


    Ben L.

Great for remote working

  • August 27, 2020
  • Review provided by G2

What do you like best about the product?
The ability to set up groups and shared folders makes it easy to put credentials where all needed parties can quickly find them.
What do you dislike about the product?
The admin portal isn't very straightforward, but that only affects me, not my users.
What problems is the product solving and how is that benefiting you?
We have a lot of HIPAA data, so keeping all our passwords in a secure location helps us protect customer PHI.
Recommendations to others considering the product:
I tend to pick the industry leader, and LastPass certainly is.


    Liz L.

LastPass

  • August 21, 2020
  • Review provided by G2

What do you like best about the product?
One of the main advantages of the pay phone version is the ability to synchronize between several devices. You can enjoy it at home and at work! Security level of that software is very high. The free download version is used on my home computer and it is very easy to use. Do not worry about stealing passwords.
What do you dislike about the product?
I wish it wasn't that bad. Like every other free software, it has advertising in it. This is exactly the way people made their money. But if you paid for the service, the ads will be removed. Besides the difference that you don't see the ads, the only real difference is that you have more screen space, therefore you will see many more programs.
What problems is the product solving and how is that benefiting you?
It is definitely the right product. There are other similarities, but this is definitely the best! Even using it for free to get your first idea!
Recommendations to others considering the product:
The biggest advantage for your business is the security features of the program. When you have got to allow access to your employees, you can give them access to this program and them will never be able to see your password. Even if someone is fired, you can still access their account through the settings when you start the program. With so many features, it's really worth it!


    Simon B.

Great password system for enterprise use in business

  • August 20, 2020
  • Review provided by G2

What do you like best about the product?
Within a business Lastpass features some very comprehensive management tools to enable sharing policies and groups. This enables teams to safely share passwords and add staff into a group that automatically assigns them the logins that they need and with the correct permissions to view or edit those passwords. The system is quite intuative and most poeple can begin using it with a basic level of training.
What do you dislike about the product?
As the browser plugin is continually looking for password fields, it can sometimes overwrite passwords or form fields which is quite annoying. It happens on less than 5% of website, so rarely happens. Additionally, the fill forms can sometimes fail to complete. This has imporved over the past few years, and again happens very rarely. Although not a fault of the system, the more you develop permissions and groups, the more complex your configuration can become. This can also been seen as a benefit.
What problems is the product solving and how is that benefiting you?
The safe sharing of passwords and simple way to store company passwords is very useful. The system saves a considerable amount of user admin time in finding, storing and retrieving passwords. If you consider the amount of time you may spend completing passwords and forms online, a tool for this can save significant and repetative time. The form fields and custom fileds you can add are very useful for saving information that you need to quickly retireve too.
Recommendations to others considering the product:
Set aside time to consider your groups and permission levels.