LastPass Business
LastPassExternal reviews
1,924 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Good password manager with poor enterprise integrations
What do you like best about the product?
LastPass is amazing when it comes to it's core functionality. It's very easy to manage your password database, generate new credentials, etc...
What do you dislike about the product?
Integrating with ADFS or Azure AD for Enterprise identity access is a nightmare. We have had a support ticket open with them for over a month and the issue still isn't resolved. To that end, their support is also somewhat poor. There is no option to call and open a support case. They force you to open a ticket on their site and then wait for them to call you. This is fine when opening a new case, but makes it extremely difficult to get case updates or escalate with them.
I also dislike the way shared passwords are handled within LastPass. Rather than using a table field to tell you that a folder is shared, they add the word Shared to every folder that gets shared. This makes sorting excruciatingly painful and is a good example of how they took a feature from their consumer offering and slapped it into their Enterprise offering. They also don't allow you to control sharing permissions on child folders. The sharing permissions of the top level shared folder always apply.
I also dislike the way shared passwords are handled within LastPass. Rather than using a table field to tell you that a folder is shared, they add the word Shared to every folder that gets shared. This makes sorting excruciatingly painful and is a good example of how they took a feature from their consumer offering and slapped it into their Enterprise offering. They also don't allow you to control sharing permissions on child folders. The sharing permissions of the top level shared folder always apply.
What problems is the product solving and how is that benefiting you?
None because we still don't have our enterprise identity system tied into LastPass to begin provisioning access to our users.
Recommendations to others considering the product:
Fully evaluate each player in the market and make sure LastPass is truly the best solution for your organization.
Lastpass saves a lot of time and gives users an added layer of security.
What do you like best about the product?
The most helpful aspect is having all your passwords in one place. It's also very easy for clients to share passwords. The ability for our clients to update passwords on their end and not disable access for our staff saves a huge amount of time.
What do you dislike about the product?
The biggest dislike about Lastpass is how the passwords are organized. If you don't select a folder to add the password to, Lastpass just generates a separate folder. We need the ability to create a new sub-folder and rename the password through the Chrome extension.
What problems is the product solving and how is that benefiting you?
Clients really like that they are able to share encrypted passwords. Especially with financial data and bank account logins, people are understandably cautious to give out their usernames and password. Lastpass provides a solution to this.
Recommendations to others considering the product:
If you have passwords to manage, there is no question that Lastpass is a viable solution for your team. Especially if you need clients to share sensitive information via account logins. Lastpass provides peace of mind for clients and ease of use for our employees.
Great security, poor interface
What do you like best about the product?
The security and ability to share password access without sharing passwords make this an obvious and incredibly helpful tool.
What do you dislike about the product?
The interface is rough and the need to clear cache and reset sites so often to stop getting error messages has made it very tough and troublesome especially when training less tech-friendly users.
What problems is the product solving and how is that benefiting you?
We feel much more secure in our ability to share passwords across teams without the need to reset every password as we have staff changes. The security score feature has been very helpful in highlighting which of our employees are most vulnerable to an attack.
Good for teams or families
What do you like best about the product?
Having shared passwords and personal passwords all saved in the same place saves me time and hassle. The mobile app makes it far easier to access the passwords quickly when I need them.
What do you dislike about the product?
It can be scary to have one master password, but when you couple the master password with multifactor authentication, you find that you can select a master password that is easier to remember.
What problems is the product solving and how is that benefiting you?
For my family - we all have access to all of our accounts. That gives me peace of mind in case something happens to me. For my team at work, it removes any excuse to write down passwords. So, we're ultimately more secure and have better continuity.
BEST password manager
What do you like best about the product?
I like how on any device lastpass can be accessed. I also have to maintain over 11 individuals passwords for multiple sites and lastpass is a GAME CHANGER!!!
What do you dislike about the product?
Sometimes depending on browser it will not activate lastpass
What problems is the product solving and how is that benefiting you?
Benefits are i feel very secure now when i log into websites. I also like how i dont have to save passwords into the browser itself.
Recommendations to others considering the product:
Definitely review how many secure websites you need a password for. Personally, i had over 30 so i knew i needed the platform!
Solid, time tested tool
What do you like best about the product?
Straightforward tool, with a lot of familiarity among IT professionals.
What do you dislike about the product?
A little clunky on login (for anyone that travels a lot).
What problems is the product solving and how is that benefiting you?
Password management, easier transition between personnel.
Flexible but robust password management
What do you like best about the product?
The password generation and management from LastPass is smart and simple. Password generation option allow for you to get a password that works with any requirements including length, special characters, etc. We use the enterprise version and are able to link our personal LastPass accounts so that we can use our personal info on our work computers and not have to mix personal and business.
What do you dislike about the product?
Simple option to generate a password for a new site. Having an option to just simply generate a password that will soon be saved. It gets a bit clunky to manually create the site then generate the password.
What problems is the product solving and how is that benefiting you?
Password sharing between departments. We have managed shared folders for password sharing. This allows for passwords to be shared but not compromised by physically sharing the password. Also allows for much more complicated and secure passwords then trying to make one that is easy to share manually.
love it
What do you like best about the product?
helpful to have strong passwords and not using the same password across accounts
What do you dislike about the product?
I wish the SSO was more of a true sso where you don't have to punch in the email address
What problems is the product solving and how is that benefiting you?
same password across multiple accounts
Small Business Implementation
What do you like best about the product?
This has been relatively painless to implement.
What do you dislike about the product?
Many websites are still a little more clunky than they need to be for password management.
What problems is the product solving and how is that benefiting you?
Password re-use and writing down passwords on paper.
LastPass Enterprise Works well
What do you like best about the product?
Lastpass is super easy to use, very little end user training, it supports with Active Directory Federation Services and works super well!
What do you dislike about the product?
I wish Multi-factor authentication worked with Active Directory Federation Services, i know you can put Multi-factor authentication on Active Directory Federation Services , but wish lastpass could be the Multi-factor authenticationprovider
What problems is the product solving and how is that benefiting you?
Passwords, we disabled end users from saving passwords in browsers and they were not happy, lastpass fixed this for us. It also needed SSO which Lastpass does very well using Active Directory Federation Services!
Recommendations to others considering the product:
it supports SSO such as ADFS, runs fast. and stores passwords safely
showing 1,391 - 1,400