LastPass Business
LastPassExternal reviews
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Solid password management solution w/ some improvements needed
What do you like best about the product?
It works on almost every website. It's easy to shut off users or change access. The google chrome plugin saves a lot of time increasing the usability of the product. Fill forms and menu are also available by right-clicking in the browser which adds to the ease of use.
What do you dislike about the product?
The UI/UX could be better between the different areas of the platform as some actions aren't intuitive and can confuse users. Admin dashboard and shared folder actions are different in user vs admin areas. Shared folders aren't intuitive and when you invite a "group" all users don't get an email invite even though it says it does. Adding users has two options between invite new and invite existing but you can select both, why?
What problems is the product solving and how is that benefiting you?
Having your passwords in one place, easily managed, and the ability to turn off passwords is a huge help. The security that LastPass brings in the real win, if they could up-level the UI/UX it would be the best product out there.
Recommendations to others considering the product:
If you have one person that is going to train and manage the system in house it is a no brainer but don't think it will be easy or save that person time if you're onboarding a lot of new hires. The system isn't intuitive for others to just use without training.
Works well for my use case
What do you like best about the product?
Ease of implementation was probably the best, getting off and running was pretty quick.
What do you dislike about the product?
The SSO implementation and automatic account creation documentation was lacking, there were a few 'there be dragons' areas with no map.
What problems is the product solving and how is that benefiting you?
Password proliferation, and change schedules. It becomes less of a burden to change password to follow complexity rules with lastpass there to keep the passwords safe behind a master pass phrase.
Necessary tool
What do you like best about the product?
Variety of ways to save information (notes, sites via browser extension, etc.) Pretty intuitive setup. I'm confident in the level of encryption and feel more comfortable storing passwords this way. The generate secure password tool is very important!
What do you dislike about the product?
Doesn't always play nice with internet browsers (I've had problems with both Chrome and IE) as an extension. Sometimes will not recognize credentials when being set up or you'll have to add a site manually, which is annoying. I've also had issues as an administrator not being able to reset everyone. The generic online support offered as a 'first line of defense' to corporate clients is not sufficient.
What problems is the product solving and how is that benefiting you?
Reusing passwords is happening less, more secure passwords are being used. We haven't gotten this far yet, but the Sharing option will be great for teams and we look forward to implementing a minimum security score.
User friendly password manager
What do you like best about the product?
LastPass makes it simple to record passwords not just for websites but also for commonly used resources like servers, databases, and email accounts.
The enterprise-level security policies give admins complete control over how their organization uses LastPass. I especially like the ability to require complicated master passwords. Shared folders, groups, and roles also make enterprise administration much simpler.
The enterprise-level security policies give admins complete control over how their organization uses LastPass. I especially like the ability to require complicated master passwords. Shared folders, groups, and roles also make enterprise administration much simpler.
What do you dislike about the product?
It's a minor complaint, but I don't think the "secure note" is a very intuitive workflow for adding passwords that are not linked to a website. Very rarely am I entering an actual note.
Additionally, a few of the features of the browser extension make it difficult to fill passwords seamlessly such as the warnings that you're using a duplicate password.
Additionally, a few of the features of the browser extension make it difficult to fill passwords seamlessly such as the warnings that you're using a duplicate password.
What problems is the product solving and how is that benefiting you?
The office I work in has many shared login credentials for external services. These credentials give access to highly confidential information, so it's very important that we store them in a secure, yet shareable, fashion.
Recommendations to others considering the product:
Before you decide on LastPass enterprise, check with your identity team to make sure they are willing to onboard the SSO features.
Cant remember the last time I forgot a password
What do you like best about the product?
LastPass is fantastic. My favorite feature is pretty straight forward, it remembers all of your passwords! I'm an IT professional and I have countless logon credentials. We're talking hundreds! Being able to autofill information is huge! Its also very secure and is easy to use. I've setup multiple folders separated by purpose and have run into no issues.
My job requires IT staff to share multiple passwords with our internal staff. This helps with collaboration for system administrators such as myself that need to log into multiple sites and services simultaneously.
At a previous employer, we also used Single Sign-on which is another fantastic feature that is both secure and promotes ease of use. Similar to the product itself, it is one less password that you need to remember!
My job requires IT staff to share multiple passwords with our internal staff. This helps with collaboration for system administrators such as myself that need to log into multiple sites and services simultaneously.
At a previous employer, we also used Single Sign-on which is another fantastic feature that is both secure and promotes ease of use. Similar to the product itself, it is one less password that you need to remember!
What do you dislike about the product?
My only issue with LastPass is the user administration tool feels a bit clunky. To elaborate a bit, I wish the UI had more information regarding password security. At the moment, a few of our users have 'poor' passwords. I can't find anywhere on the administration page that lets me know what a 'strong' password would be considered. It may be there, but it is not easy to find.
This information would help as I could relay this to users and explain that they need a more secure password.
This information would help as I could relay this to users and explain that they need a more secure password.
What problems is the product solving and how is that benefiting you?
No issues as of yet. I've been using LastPass personally for about 3 years and professionally for 2.
Recommendations to others considering the product:
Tired of dozens of logins with different requirements for each site? Tired of unsecured methods of storing passwords? Both of those problems (and more!) are solved by this one stop solution. LastPass is user friendly, secure and always improving.
Lastpass is incredible!
What do you like best about the product?
Cross-device and cross-account support. I can log in to my personal LastPass and use it on my work computer.
What do you dislike about the product?
Mobile lastpass is a bit wonky at times and tries to autofill for fingerprints. It also will randomly take priority over other built-in login portals so unfortunately I had to disable it.
What problems is the product solving and how is that benefiting you?
Secure password storage and sharing. This allows for people to share keys and other logins without it floating around via Slack or on post its.
A great service
What do you like best about the product?
The simplicity and security. Being able to login easily and control our passwords.
What do you dislike about the product?
Nothing so far. Everything has been working great for us.
What problems is the product solving and how is that benefiting you?
Work flow has been quicker being able to log into pages efficiently.
Recommendations to others considering the product:
Keep up the great work
SOOOO Easy
What do you like best about the product?
I like that it knows what site I am on. It helps me keep track of multiple passwords for the same site. Like Azure or AWS. It has saved us NUMEROUS times when people leave.
What do you dislike about the product?
It's a bit clunky to search while already in a site. It autofills even if I dont want it to. A function to disable auto-fill might be nice.
What problems is the product solving and how is that benefiting you?
Constant data struggles with passwords and such. When people leave, we have a way to keep that info in one place with sharing tools.
Recommendations to others considering the product:
I would gather an excel list before starting. You can import right into last pass. This helps tremendously.
Good password manager with poor enterprise integrations
What do you like best about the product?
LastPass is amazing when it comes to it's core functionality. It's very easy to manage your password database, generate new credentials, etc...
What do you dislike about the product?
Integrating with ADFS or Azure AD for Enterprise identity access is a nightmare. We have had a support ticket open with them for over a month and the issue still isn't resolved. To that end, their support is also somewhat poor. There is no option to call and open a support case. They force you to open a ticket on their site and then wait for them to call you. This is fine when opening a new case, but makes it extremely difficult to get case updates or escalate with them.
I also dislike the way shared passwords are handled within LastPass. Rather than using a table field to tell you that a folder is shared, they add the word Shared to every folder that gets shared. This makes sorting excruciatingly painful and is a good example of how they took a feature from their consumer offering and slapped it into their Enterprise offering. They also don't allow you to control sharing permissions on child folders. The sharing permissions of the top level shared folder always apply.
I also dislike the way shared passwords are handled within LastPass. Rather than using a table field to tell you that a folder is shared, they add the word Shared to every folder that gets shared. This makes sorting excruciatingly painful and is a good example of how they took a feature from their consumer offering and slapped it into their Enterprise offering. They also don't allow you to control sharing permissions on child folders. The sharing permissions of the top level shared folder always apply.
What problems is the product solving and how is that benefiting you?
None because we still don't have our enterprise identity system tied into LastPass to begin provisioning access to our users.
Recommendations to others considering the product:
Fully evaluate each player in the market and make sure LastPass is truly the best solution for your organization.
Lastpass saves a lot of time and gives users an added layer of security.
What do you like best about the product?
The most helpful aspect is having all your passwords in one place. It's also very easy for clients to share passwords. The ability for our clients to update passwords on their end and not disable access for our staff saves a huge amount of time.
What do you dislike about the product?
The biggest dislike about Lastpass is how the passwords are organized. If you don't select a folder to add the password to, Lastpass just generates a separate folder. We need the ability to create a new sub-folder and rename the password through the Chrome extension.
What problems is the product solving and how is that benefiting you?
Clients really like that they are able to share encrypted passwords. Especially with financial data and bank account logins, people are understandably cautious to give out their usernames and password. Lastpass provides a solution to this.
Recommendations to others considering the product:
If you have passwords to manage, there is no question that Lastpass is a viable solution for your team. Especially if you need clients to share sensitive information via account logins. Lastpass provides peace of mind for clients and ease of use for our employees.
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