LastPass Business
LastPassReviews from AWS customer
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Poor support, poor product experience
What do you like best about the product?
I like that it stores our passwords and allows administration through enterprise policies.
What do you dislike about the product?
It stores passwords for subdomains with the main domain's name, so passwords for each subdomain overwrite each other. We had a customer support manager CSM but he never helped us resolve our issues, and support was not helpful either.
What problems is the product solving and how is that benefiting you?
Storing more complicated passwords, and in a more secure way. When it works, at least.
Recommendations to others considering the product:
Ask them to tell you how different subdomains of the same domain work. We haven't been able to get them to work despite numerous attempts to work with their team. Also look at how they store master passwords locally in the browser extension on each device, which makes resets for users that have forgotten their master password impossible unless users have already setup a recovery method while logged in.
Great decision to purchase this.
What do you like best about the product?
We went from shared spreadsheets to encrypted and secure links and secure notes. I love the groups and password sharing.
What do you dislike about the product?
Not much. I wish there was a way to have aliases for passwords in multiple folders for the situations where I want to share a few passwords out of a shared folder with another group.
What problems is the product solving and how is that benefiting you?
Our password file was flat and insecure. Now it’s accessible on any device and I can hide the password from people if I really want to.
Works As Advertised
What do you like best about the product?
Customizable templates for storing credentials. This lets us shape LastPass to meet our needs, which is a feature many of the other tools we demoed was lacking. This ended up being the key feature that set LastPass apart from its competitors for us.
What do you dislike about the product?
Some issues with managing passwords for multiple sites on the same domain, as LastPass does not differentiate between the sites by default. This can be troublesome for intranet sites.
It also detects some password reset tools as new passwords being entered, and prompts to save them, which can be frustrating.
It also detects some password reset tools as new passwords being entered, and prompts to save them, which can be frustrating.
What problems is the product solving and how is that benefiting you?
We were looking for a cloud-based password manager to store credentials for the IT team, without the cost of some of the more expensive solutions designed for IT.
Why wouldn’t you?
What do you like best about the product?
I’m an Enterprise admin and a user, ease of use, ability to share folders and sensitive files are very user friendly. Ability to use across platforms and browsers makes it one of my fav security product.
What do you dislike about the product?
I would like the an easier way reset master password for corporate users.
What problems is the product solving and how is that benefiting you?
Password reuse, and more complex passwords.
Lastpass is great!
What do you like best about the product?
I like the security and convenience of using Lastpass to store my passwords and secure information, they make securely sharing passwords and information easy and secure, and I love how seriously they take the security of our information.
What do you dislike about the product?
There is not much to dislike with Lastpass, they have most issues or concerns covered.
What problems is the product solving and how is that benefiting you?
The main problem we have been able to solve with Lastpass is actually two fold. We have staff using actually secure passwords and they are no longer writing them down on sticky notes they have put on their monitors.
Secure platform for sharing passwords. I use it at home too!
What do you like best about the product?
Lastpass is very useful for sharing passwords across the team without having to resort to chatting. We also like to disallow users to view passwords that we don't want to spend time rotating.
What do you dislike about the product?
I wish Lastpass accepts YubiKey U2F multifactor. I do not think TOTP is secure enough to be reliable.
What problems is the product solving and how is that benefiting you?
Sharing credentials to sites/tools with one login.
Flexible and Robust
What do you like best about the product?
The breadth of capability, and the strength of security
What do you dislike about the product?
I'd like to say no to adding a password once, not every time I enter ot/
What problems is the product solving and how is that benefiting you?
Clearly keeping up with lots of commercial networks, including all the passwords, network settings, and details, etc.
Great way to Live your life
What do you like best about the product?
I no longer have to remember 1,350 passwords.
What do you dislike about the product?
There is absolutely nothing I would suggest
What problems is the product solving and how is that benefiting you?
I need to change passwords for many accounts every 90 days!
Game changer
What do you like best about the product?
Using Lastpass is something like a cell phone to me. How'd I live without it before?
What do you dislike about the product?
sometimes clunky, could be more intuitive
What problems is the product solving and how is that benefiting you?
quicker browsing, secure password creation
user friendly and secure
What do you like best about the product?
LastPass really simplifies the process of setting complex passwords and not having to remember them yourself. In an environment where end users have anywhere from 10 to 25 passwords and all requiring to be secure and changed frequently, we really needed something to simplify and minimize impact for our end users. LastPass did just that allowing our end users to generate secure passwords for multiple logins and sites while also not requiring them to remember any extra passwords.
What do you dislike about the product?
Not always able to use my fingerprint on my phone to unlock the application
What problems is the product solving and how is that benefiting you?
end users not being able to remember there passwords which in turn takes up time to have them go through and reset them
Recommendations to others considering the product:
Honestly a very easy to use product that simplifies end user password management
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