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    Janna G.

Still trying to figure it out.

  • June 22, 2016
  • Review provided by G2

What do you like best about the product?
As an agency we have to secure all our clients passwords and logins information - plus we have to be able to securely share access with our team members, without revealing the actual password. This has been great for that. We can create client directories / folders and share all or some of the sites.
What do you dislike about the product?
Ok - here is the real deal - I still, after several years - have to have somebody on my team help with setting up the folders (vaults). Getting help through customer service has deemed itself to be an impossible task.
What problems is the product solving and how is that benefiting you?
Ensuring that our client's information is secure is number one. Second is making it easy for our entire team to quickly and efficiently make changes and updates to websites, social sites and even our own CRM systems and tools. LastPass is a sigh of relief.
Recommendations to others considering the product:
Set this up correctly the first time - it will save you a massive headache later! The app on android devices works way better than on iOS.


    Melody M.

A Great Way To Store Confidential Information!

  • June 20, 2016
  • Review provided by G2

What do you like best about the product?
I like that LastPass gives you the ability to file and organize important information based on categories. It's easy to create security for all of your information and only allow access to certain employees.
What do you dislike about the product?
I don't like that the LastPass inputs pop-up for every form that I fill out. It would be nice to control which forms to turn it on and off for or for the app to automatically detect variations.
What problems is the product solving and how is that benefiting you?
LastPass allows for the employees in our company to access confidential information without the risk of a security breach.
Recommendations to others considering the product:
It's a quality service that is free to try. I would highly suggest giving it a go, starting with low profile security needs and growing from there if you see fit.


    Keely Q.

Incredibly helpful

  • June 17, 2016
  • Review provided by G2

What do you like best about the product?
I love that I only have to remember one password, as long as I remember to enter my passwords into the system. It's also great for business to be able to share passwords among the organization.
What do you dislike about the product?
The interface feels quite glitchy and isn't always the most user friendly.
What problems is the product solving and how is that benefiting you?
We manage multiple accounts and are able to use Lastpass to keep login information for all of them easily accessible.
Recommendations to others considering the product:
LastPass is definitely a great solution to the problem of forgotten passwords.


    Peter K.

Great Password managing tool

  • June 15, 2016
  • Review provided by G2

What do you like best about the product?
The ability to sort and organize ALL passwords and generate random ones.
What do you dislike about the product?
The persistent drop down for saving new passwords.
What problems is the product solving and how is that benefiting you?
Sharing login info for service accounts, promoting good IT security habits.
Recommendations to others considering the product:
Organize all passwords. All configure master password recovery. Download the mobile app as well.


    Erik O.

Good Solution but hard to Recover Password

  • June 15, 2016
  • Review provided by G2

What do you like best about the product?
It's extremely friendly, easy to use and the possibility to share the access of some platforms with coworkers that use Lastpass help a lot. Definitely I recommend the solution for each one that have to access a lot of solutions on line day by day or for everyone that don't think is secure to use the same password for everything.
What do you dislike about the product?
Well, some few weeks ago I had a big issue with Lastpass. I forgot my main password and couldn't be able to access the platform. I used all the possibilities available to recover my password and didn't work it. I got frustrated and extremely upset but at the same time I saw it's a secure solution.
The resolution was to cancel my account and create a new one.
What problems is the product solving and how is that benefiting you?
I don't need to have a file with dozens of systems I need to use and access everyday, so that's the big benefit for sure.
Recommendations to others considering the product:
Be sure that you'll always have the main password with you and don't try to recover it because the password recover didn't work for me and could happen the same with you.
Independently the point above, the solution is really good, easy to use and free when you just use from your PC.


    Steven A.

System Admin's best friend

  • June 14, 2016
  • Review provided by G2

What do you like best about the product?
I like that LastPass has plug-ins that simply works. At the end of the day, for someone like myself who has multiple sign-ons for each platform, LastPass makes it simple to administer the system as the user you intended to login as.
What do you dislike about the product?
Some webpages are designed a bit more clunky than others or with more frames, credential dialog box then lastpass likes to handle. In these instances the user needs to go through extra steps in the plugin for 'Copy UserName/Password' because the Autofill doesn't work very well. I also have issues with using the platform on mobile. Albeit I have not tried a whole lot it appears to me that when I have I am required to use a propretary web browser for mobile aka LastPass Browser. I which there was functionality with google core apis to simply work in google chrome mobile.
What problems is the product solving and how is that benefiting you?
As a system admin I am required to sign in as an admin, front end user, and back end user to many different business systems. Not to mention, some of these systems I also have personal relationships with. All together, it is a lot of passwords. Each with different parameters. Last Pass makes it simple as a system admin to simple, forget passwords and leave it to LastPass
Recommendations to others considering the product:
Get it! Better than anything I have used, be it 1Password, Roboform, OneSign SSO


    Robert C.

LastPass is smarter than you when it comes to securing passwords

  • June 07, 2016
  • Review provided by G2

What do you like best about the product?
LastPass is relatively inexpensive even if using the premium features of sharing and having data available via mobile devices. The Security Challenge tool is a nice way of reminding you to change old PWs and look for duplicates. The password generator includes options to include/exclude characters and the copy/paste username/password functions. It took a while to convert my passwords into LastPass as I chose to do it in one sitting (deleting saved PWs from Chrome) but you could do it gradually through LastPass's offer to remember to save password function.
What do you dislike about the product?
There are several instances where updating a password does not "save" in the app. There are on-screen indicators that prompt you to make changes or confirm changes but doesn't seem to "take" 100% of the time. The workaround is to go into the vault and grab the password it should be and manually change the PW from the website.
What problems is the product solving and how is that benefiting you?
Password and PII security. In addition to passwords, I've included banking information and form fill information. I'm also using secure notes to keep other records.
Recommendations to others considering the product:
Make sure you have LastPass installed in the browser as well as on a mobile device. There are some instances where it is faster to pull the PW from the phone and manually enter than to install on a guest computer. The software and the app remember your master password until you restart the device or manually logout.


    Karl D.

Now I don't have to remember 160 passwords. And they are all secure.

  • June 02, 2016
  • Review provided by G2

What do you like best about the product?
The fact that my accounts are more secure than ever, and that I get notified of any security issues related to those accounts.
What do you dislike about the product?
Nothing really here. I don't like that it can't always fill in passwords for certain types of logins on android. But that's more to do with how those were developed.
What problems is the product solving and how is that benefiting you?
Making my accounts secure and allowing easy administration of my passwords.
Recommendations to others considering the product:
Get the upgrade to mobile. It's so useful there.


    Jonathan H.

LastPass is so organized!

  • June 01, 2016
  • Review provided by G2

What do you like best about the product?
All your passwords and logins are kept in one place! No more forgetting or using tons of post it notes. Come on, you know you've done it!
What do you dislike about the product?
Sometimes can be a bit buggy. Signs me out for no reason, a lot.
What problems is the product solving and how is that benefiting you?
We're able to allow multiple users to have access to our social accounts without actually giving them this sensitive information.
Recommendations to others considering the product:
Stores passwords. Great for collaboration when you need to access accounts but do not wish to grant multiple users password access. Free and paid versions.


    Taylor P.

Good portability, security is somewhat questionable.

  • May 19, 2016
  • Review provided by G2

What do you like best about the product?
Portability - since it is a browser extension, you can have it on all your different computers and it syncs through 'the cloud.' It's very easy to use, and the syncing is built in - you don't have to do anything to use it. There is a free version which is nice.
What do you dislike about the product?
The cloud portion of it has some interesting security implications because it is cloud based, and extension based (https://www.seancassidy.me/lostpass.html).
What problems is the product solving and how is that benefiting you?
One of the rather large IT problems in businesses these days is the number of login credentials people have to remember - apart from corporate resources (ldap/ad, email, etc) there are also personal credentials (email, facebook, etc). Having to remember a high number of logins often leads to lazy passwords - using the same ones for multiple sites, not enough complexity, so on and so forth. LastPass solves this because you only need to remember one password - the one to unlock LastPass. Everything else is automatically saved and entered for you. This means you can have really complex passwords without it affecting user experience.