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    Jon A.

The Last way to store passwords that anyone needs.

  • April 27, 2016
  • Review provided by G2

What do you like best about the product?
LastPass combines two key needs for anyone: secure storage of passwords and the ability to create unique and robust passwords for each website. Two factor authentication and the ability to see what passwords have been used recently are key. If you subscribe to the Enterprise level of LastPass a team can create and share multiple passwords along with restricting which passwords team members have access to use. As an admin for the Enterprise subscription level you can also perform a password audit and force password rules about length and complexity among the users.
What do you dislike about the product?
At times the plugins for different web browsers can act buggy, from loading no login and password data to not being able select different account data for the same website. There are also some websites that it just doesn't work with. I have also found how LastPass handles multiple login accounts for the same website a little strange. It tends to remember which account login you used last, but sometimes it just plain forgets. The frequency and flow of when it logs you out or lets you stay logged in is not consistent.
What problems is the product solving and how is that benefiting you?
We realized that the passwords we were using weren't robust enough to have good protection and that often we were using the same password across multiple. Both of those issues could have created some major security issues. The biggest benefit of LastPass for us has been the ability to keep all of our team members working and be able to change passwords without having to email everyone when we updated one of them.
Recommendations to others considering the product:
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    Computer Software

Quick and Easy Password management with tons of features.

  • April 25, 2016
  • Review provided by G2

What do you like best about the product?
I like how the integration between all your devices is fast and easy. They have an extension you can add to chrome that makes it very convenient to set and create new passwords, as well as look them up. It also let me import all my passwords from my last password manager which was a great plus.
What do you dislike about the product?
There is very little to dislike about this software, it would be nice if the iphone app let you log in initially with your thumbprint. You can do so to unlock the app after you've logged in initially so at least there's that.
What problems is the product solving and how is that benefiting you?
After investigating free password management solutions I settled with Lastpass for its ease of use and powerful features. This lets me quickly sync my business passwords across devices keeping me secure and actually making my log in experience faster since all I have to do is copy and paste. The ability for Lastpass to generate a new password when signing up for a new site and quickly create an entry for it was a time saving benefit that I hadn't expected and saves me a lot of time.
Recommendations to others considering the product:
This is one of the best password managers out there, inexpensive and has more features than you would expect.


    Seema Y.

Lastpass Review for Password Management

  • April 25, 2016
  • Review provided by G2

What do you like best about the product?
LastPass provides convenient cross-browser and cross-platform support. It provides an efficient way for me to easily store username and passwords. It automatically remembers and saves the list of websites which need login details so that it can automatically log me in on my next visit to the same website.
It auto-fills web forms using my personal data profiles that I define in my account which helps me in filling online forms with just a single click.
What do you dislike about the product?
You can only contact the customer service through email. There is no other alternative to it. Also, it doesn't provide a good UI design for the Android users.
What problems is the product solving and how is that benefiting you?
LastPass provides high security options at the global level. It provides me the options to limit the duration of time for my active sessions till which I can be active on its server. After that it automatically disconnects me from the server. I can also extend the session length at the same moment as well.
It has a very nice feature for multi-factor authentication. It has got an email with a one-time-password code which I have to type into my online account after entering my master password.
Recommendations to others considering the product:
LastPass has got many more features than its competing products. Also, it supports all the major browsers and operating systems such as Chrome, Firefox, Internet Explorer. It runs on Windows, Mac OS and Linux. So, I would recommend it to others who are looking for a password maintenance software.


    Tom S.

Competent, but overall disappointing

  • April 22, 2016
  • Review provided by G2

What do you like best about the product?
I initially signed up for LastPass purely because I got 6 months of it for free and an additional 12 months for free due to being in education. LastPass is a competent piece of software, and it's greatest strength is that it runs across many platforms, including Windows, Linux, Mac and mobile platforms like iOS and Android.
What do you dislike about the product?
The design of LastPass is very disappointing. I found it difficult to configure due to how many options it offers, many of which should be default to improve the security of the product. This means users are unlikely to configure it to increase it's security themselves.
What problems is the product solving and how is that benefiting you?
This product makes both mine and my client's data more secure. I am able to use different passwords and logins across each site I sign up for, meaning if data for one is stolen, it cannot be reused elsewhere. Since my customers sometimes send me their passwords for their sites and their accounts on other sites I have to use, I have an obligation to keep their data secure, and LastPass makes it easier for me to do this.


    Michael S.

One of the best password managers available

  • April 21, 2016
  • Review provided by G2

What do you like best about the product?
Ever since LastPass added the ability to fill passwords in apps on Android it went from a great tool to invaluable. I've been a LastPass premium subscriber for 3 years now and it's worth the price of admission.
What do you dislike about the product?
It can be a little wonky occasionally and doesn't always grab the correct username (sometimes will grab first name, for example) but not enough to consider not using it.
What problems is the product solving and how is that benefiting you?
I manage tons of websites, both personally and for clients, and with LastPass I'm able to store them all securely and only have to remember one password.
Recommendations to others considering the product:
As a long-time user of LastPass, I can only recommend it. I can't speak for it's iOS integration but it's awesome on Android in addition to desktop/laptop browsers. If you manage passwords for multiple websites and use different passwords for all of them (which you should), then this tool is for you.


    Meagen V.

Excellent Password Manager

  • April 20, 2016
  • Review provided by G2

What do you like best about the product?
I love how LastPass makes it easy for me to automate and keep track of my passwords. I love that most of the best features of Lastpass are available for free and when money is tight I can dial back my service level without losing the core features of the software. I don't imagine it will stay that way forever, but I can hope. I also enjoy the password generator and how easy it is to make up passwords and save them.
What do you dislike about the product?
I dislike that I have to use easy passwords for the programs I keep on my phone because finances have been tight and I can't pay for the mobile option yet. I get that they need to make money though, so it's only a minor quibble. Otherwise, the product is fabulous.
What problems is the product solving and how is that benefiting you?
I'm solving my ability to manage passwords and keep track of the many sites I log into on a regular basis.
Recommendations to others considering the product:
If you're not going to pay for the premium version, be prepared to use simple passwords for any programs you use on your phone and your computer. The free version does not work well on your phone.


    Information Technology and Services

Generally satisfied and have been using the service for quite a few years.

  • April 14, 2016
  • Review provided by G2

What do you like best about the product?
The MFA feature, also it integrates with most browsers.

Also, it has good reviews and a good, open approach to breaches.
What do you dislike about the product?
I have occasionally seen security glitches - one of which I reported but didn't hear back.
What problems is the product solving and how is that benefiting you?
I have so many passwords and a lot have to be secure and therefore really strong - not going to manage those.

Also, the password safe must be doubly secure through MFA
Recommendations to others considering the product:
Keep an eye on any security messages. It is a target for hackers because it is so well known.


    Eric H.

LastPass is a must have for me and remembers stuff so I don't have to

  • April 13, 2016
  • Review provided by G2

What do you like best about the product?
The cross platform integration is great. I can use it on Windows, OSX, Linux, my mobile device, or even just a web interface. Anyplace that I would need to have access to a password, I can have access to LastPass. It's good at disciplining me into not using duplicate passwords or even having to come up with passwords on my own. I like that you can group things together under sections, which makes dividing work and play an easy task. I also like the auditing tool which is very cool and lets me correct the sites where I used a duplicate password.
What do you dislike about the product?
I'm really trying to come up with something, honest. Okay, I guess I would like the ability to add additional "triggers" to it-- for example, on my bank site, you have to log in with a username, then enter a PIN, then potentially answer a security question. It would be nice to store a set of questions with triggered answers so it all happens automagically-- but that's not really the fault of the software, but I guess a desire for a future implementation. There's really nothing that it does right now that is irritating.
What problems is the product solving and how is that benefiting you?
Security and satiating my laziness. I don't want to remember a million different passwords, and I don't want to use one password for everything. Now I only need to remember one, and it unlocks the gates for all the web sites I visit.
Recommendations to others considering the product:
Try it out, it's free. If you like it and want mobile support, pay the annual fee (which I don't remember how much it is right now, but it is very, very cheap) for the premium version.


    Andrew M.

Seamless for web, Annoying for mobile

  • April 12, 2016
  • Review provided by G2

What do you like best about the product?
On a full web experience (PC, Mac or Chromebook), LastPass's auto completion of user names and passwords makes logging in to the myriad of online services I use a breeze (most of the time...). It takes the guess work out of 'which combination of letters and numbers did I enter for a password this time). With 2 factor authentication, I'm comfortable that my passwords are safe from prying eyes.
What do you dislike about the product?
The grouping feature is a little outdated. I would rather have tags for my entries instead of just being able to assign them to a single group. For example, being able to tag something as email, work, and gmail all at the same time would be really nice.
Also, if you have multiple logins for the same root domain, like if you are a web developer, LastPass can get unwieldy as it will show you every option for the root domain you were on. For example, I have my base website, and I subdomains to do different web development projects, and so all my passwords show up for every subdomain -- a little frustrating.
What problems is the product solving and how is that benefiting you?
Keeping track of the hundreds of passwords, user names, emails and services that I use in my job. It saves me time from tracking down, resetting passwords and helps me be more secure by generating tough passwords. All in all, those few minutes throughout help me save money by freeing up more time to do billable work.
Recommendations to others considering the product:
There's really no other option that does this as well as LastPass does. There are a few that might be better in certain cases, but LastPass is the best all around option.


    Micaela W.

Convenient at times, annoying at others

  • April 12, 2016
  • Review provided by G2

What do you like best about the product?
Remembers passwords so I don't have to. Makes single-sign on very easy. Holds passwords for internal tools used across the company without me having to ask around to gather them. Much better than my old paper and pen method of storing passwords. :)
What do you dislike about the product?
Doesn't sync correctly sometimes. Sometimes I try and log in with the auto-filled passwords and they are wrong (i.e. I have changed my gmail password and it didn't save). Sometimes it saves wrong things as usernames/passwords (i.e. saved my zip code as my username).
What problems is the product solving and how is that benefiting you?
This helps us across the organization stay organized. I think our IT team has had alot less requests to reset passwords as we can pull them up at any time. It also has increased security since you can set password requirements (letters, numbers, etc.) Our security manager likes that for sure.
Recommendations to others considering the product:
Pain at first, major benefits later. Stick it out.