LastPass Business
LastPassExternal reviews
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Powerful Password Manager with Autofill Excellence but Support Challenges
What do you like best about the product?
I use LastPass for secure password management, and it helps store and manage all our login credentials in one place. It shines with seamless autofill, strong password generation, and cross-device sync, simplifying logins for Asana, farm apps, or research tools. LastPass makes it easy to autofill usernames and passwords across devices, saving time while maintaining strong security. I appreciate its intuitive interface, dark web monitoring, and secure sharing for teams. Additionally, emergency access and passkeys add reliable security layers. The browser extensions allow for instant autofill across Chrome or Edge, and mobile app biometrics offer quick access on devices used in the field. Shared folders enable secure team password distribution for collaborative work, and the dark web scans and one-click password audits help to proactively spot risks.
What do you dislike about the product?
LastPass frustrates with poor customer support, often delayed or unhelpful for issues like lockouts. Past 2022 breaches erode trust despite fixes, and the free plan limits to one device type. Confusing interfaces, autofill glitches, and extra fees for monitoring add hurdles. LastPass customer support draws heavy criticism for slow responses, bot-only interactions, and unhelpfulness during lockouts or vault access issues, trapping users without passwords. Free users face barriers to live help, while premium gets delayed resolutions via tickets. Other improvements needed: autofill glitches on sites, limited free plan device sync, and clunky mobile interfaces.
What problems is the product solving and how is that benefiting you?
I use LastPass to securely store and manage passwords, autofill credentials, and generate strong passwords, saving time while enhancing security. It simplifies collaboration with secure sharing and multi-factor authentication, crucial for protecting online accounts across my team's devices.
Very helpful and a life saver for our agency
What do you like best about the product?
The ease of use and management of users is amazing! The customer support has also improved tremendously throughout the years making it easy now to resolve just about any issues.
What do you dislike about the product?
None downsides so far from us. Everything is simple and easy to use.
What problems is the product solving and how is that benefiting you?
It solves the password management issues.
Effortless Password Management, Highly Recommend!
What do you like best about the product?
I use LastPass for storing passwords, which removes the need for me to memorize complex passwords, and I can access them anytime. I really like the easy storage and usage of passwords. The interface for storing passwords is great, better than the other password products I've used. The initial setup was very easy.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I don't need to memorize complex passwords, and I can access them anytime.
Convenient Password Management, but Chrome Extension Needs Improvement
What do you like best about the product?
I use LastPass to save my login details, including email, business websites, social media, and more. I like how it automatically saves my passwords and recalls them when I log in to a site, so I don't need to remember or paste from sheet files. I appreciate not having to memorize those passwords and bank account details. The initial setup of LastPass was also very easy.
What do you dislike about the product?
Their Chrome extension doesn't work sometimes. Then, I have to re-install it. I face this issue often.
What problems is the product solving and how is that benefiting you?
I use LastPass to save login details for emails, business websites, and social media, so I don't have to memorize passwords. It automatically saves and recalls them, eliminating the need to paste from sheet files.
Secure Password Management, Slightly Clunky Admin Interface
What do you like best about the product?
I appreciate LastPass for its ability to create high-security passwords and maintain high secure passwords for all staff apps. I really like how it ensures password anonymity for all of the staff. It's also valuable that staff are forced to create high secure passwords, which they might not do on their own. I think it's great that for many of the apps, staff don't have to know the passwords, helping keep them protected and avoiding the need to change them every time staff responsibilities shift.
What do you dislike about the product?
I still feel like the admin structure and interface is clunky. It could be easier to allocate certain types of profiles to certain types of folders and apply them quickly.
What problems is the product solving and how is that benefiting you?
I use LastPass to create and maintain high-security passwords for our staff, ensuring all apps are protected. It keeps passwords safe, eliminating the need to change them when staff or responsibilities change.
Enhances Password Management, Needs Better Mobile Experience
What do you like best about the product?
I appreciate how LastPass allows us to share passwords with groups easily and use shared folders. I can even block sharing of individual passwords, which is very important for our security. It helps in avoiding the problem of writing down passwords or using overly simple ones since LastPass stores them securely. I like its ease of use, especially in a nontechnical company like ours, as it's one of the easier ones for users to manipulate. The setup was easy for us as well, especially when compared to something like Dashlane.
What do you dislike about the product?
The phone app experience is not the best. It's a little difficult. Logging in apps on the desktop that aren't websites could be easier, and there's not a plugin for the app, so you have to copy the password from LastPass manually. I have concerns about the breaches and issues they've had.
What problems is the product solving and how is that benefiting you?
LastPass helps me manage numerous client passwords safely, prevents the need to write them down, and simplifies sharing with groups. It's user-friendly, even for nontechnical people, despite some issues with app integration.
Unified Platform for Password Management With Security as Priority
What do you like best about the product?
This platform offers centralized password storage and sharing for teams, making access much more convenient. It also delivers a highly secure environment, featuring robust multi-factor authentication and stringent security requirements.
What do you dislike about the product?
It can sometimes be difficult to find specific passwords, though this might be more related to how things are organised rather than an issue with the software itself.
What problems is the product solving and how is that benefiting you?
This solution provides centralized password storage and management, which is essential for our large, global IT team.
Essential for Secure Password Management - Great tool
What do you like best about the product?
I truly appreciate LastPass for personal use to manage my passwords. The platform's ability to manage unique and secure passwords across all my accounts resolves the hassle of remembering or reusing passwords, significantly enhancing my digital security. I particularly like the security dashboard feature that helps me identify duplicates and weak passwords, ensuring I maintain strong security standards. The ease of tracking unique passwords and the prevention of reusing the same passwords across different accounts are features that I find incredibly valuable. The initial setup was straightforward, and since then, I've expanded my use of LastPass to manage over 100 passwords, notes, and more. These features make my password management efficient and stress-free. Lastly, I'm so satisfied with LastPass that I highly recommend it to others, evident by my perfect recommendation score of 10 out of 10.
What do you dislike about the product?
I wish there was a report that listed or sorted the last time a password was changed, and a way to mark critical accounts like banking versus non-critical ones like games.
What problems is the product solving and how is that benefiting you?
I use LastPass to manage unique, safe passwords for all my accounts, and its security dashboard helps me track duplicates and weak passwords, enhancing security.
Intuitive and Easy-to-Use Tool with Excellent Vault Features
What do you like best about the product?
It's a great tool that is intuitive and easy to use. The vault option is great for quick access to and look up functionailty to save and organize passwords, credit cards, personal notes etc.
What do you dislike about the product?
I can't think of any dislikes surrounding this product at this time.
What problems is the product solving and how is that benefiting you?
None at the moment besides have a program to manage my passwords.
Fast, Reliable Performance Across All Platforms
What do you like best about the product?
Works quickly and reliably across all platforms.
What do you dislike about the product?
The previous data breach was poorly handled.
What problems is the product solving and how is that benefiting you?
Allows us to have very complex passwords without the worry of forgetting them.
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