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5-star reviews ( Show all reviews )

    reviewer1599558

Automated recovery has cut DR exercise effort and has ensured consistent point‑in‑time restores

  • February 23, 2026
  • Review provided by PeerSpot

What is our primary use case?

The primary use case for HPE Zerto Software is disaster recovery. I use HPE Zerto Software to help protect VMs in my environment.

What is most valuable?

One of the most important features of HPE Zerto Software is the ability to easily recover systems based on the required point in time. The possibility to recover systems to the desired point in time while containing consistency within the whole application is significant.

My impression of its near-synchronous replication is that it covers the majority of all use cases. It cannot cover all scenarios and very sophisticated requirements, such as near-zero replication. However, in most cases, these capabilities are fully sufficient to have the system fully operational because I am aware that in case of a real issue or real disaster, there is always the loss of data. This is acceptable functionality in my opinion.

HPE Zerto Software is not reducing our DR testing because we have DR tests based on our policies and they are conducted periodically. However, the amount of time needed to perform DR exercises itself and the engagement of teams required to be present during the recovery test helps much and lowers the costs for the company. This software allows for almost fully automatic recovery, which means that the teams are required only for the verification phase, not during the entire recovery process. This also impacts the costs for DR exercise execution, meaning the costs are lower compared to the scenario when the team responsible for the application needs to recover the system from a backup solution.

What needs improvement?

In my opinion, it is hard to predict how HPE Zerto Software can be improved in the future because this software is used for a very specific purpose which it works fine for. This purpose is quite limited, so there are all required functionalities now provided by HPE Zerto Software within the application. It is possible to recover the virtual machines and recover pods from Docker solutions, for example. The application itself cannot recover physical servers, so I would point that out as a feature request that could be discussed by the HPE Zerto Software team as a new functionality, if possible.

Regarding specific security examples that made me decide to switch to HPE Zerto Software, I did not have security concerns. Before using HPE Zerto Software, we did not have the specific requirement from the security perspective to use such software. Probably now as there is DORA requirement, NIST, and NIS requirement. However, we were using this software before this law started, so we already used this software.

For how long have I used the solution?

I have been using HPE Zerto Software for almost 10 years.

How are customer service and support?

I am generally very pleased with the technical support provided by HPE, so I would rate it a 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Unfortunately, I do not use any other software in this approach because we have only HPE Zerto Software. Therefore, I do not have experience with any competitors, such as Veeam, Rubrik, and others. I did not have the chance to use them in a normal production manner.

How was the initial setup?

The initial setup of HPE Zerto Software is not complicated; it is very simple. You have everything from an infrastructure perspective prepared, so you have the privileges configured on the hypervisor solution, along with all components such as network, storage, capacity, and CPU prepared. The installation itself lasts one to two hours at most. After the initial installation, it is only the configuration for the production workload, depending on needs and scenarios and how many systems you have in protection. From my understanding, the initial configuration and installation are very easy and smooth based on my experience. However, some preparation is required, but this is normal for any solution, not just for HPE Zerto Software.

What was our ROI?

I am not able to estimate the cost of downtime. However, let me imagine that a typical application recovery process lasts two to three hours and it takes two to three persons to be involved in this process. Let me assume that such engagement is not for one application but for 100 applications. Then let me compare it to the situation when you have all these systems protected with HPE Zerto Software and one person is able to recover their systems in minutes and only asks the application teams to verify if it is working fine after recovery. This causes huge numbers of FTE engaged in the DR process, whether in simulations or the real disaster recovery process, measured in many hours compared to minutes that can even be done in parallel. I think the return of value is huge. This is based on not only one action but comparing activities performed four times a year because of the policies requiring such exercises, which many teams are involved in.

What other advice do I have?

I can confirm that HPE Zerto Software has reduced downtime in various situations, and it has reduced, as I mentioned previously, the engagement of the teams required to recover their systems.

Comparing HPE Zerto Software's recovery speed to competitors, I cannot compare what is the time required to recover the systems. However, compared to backups, as this is the initial way to recover systems after failures, it is much faster because it is measured in minutes to recover systems. Compared to traditional backup solutions, it is much faster.

I assess HPE Zerto Software's overall effect on my RPOs by stating that we use it both in simulations, meaning the DR exercises, which we perform periodically in our production environment. As it is, the DR exercise is controlled, which means that we have no loss of data in that case. However, we also had examples of using the software during a real disaster that happened in our infrastructure, and it also worked fine. The RPO requirements were met during the recovery actions, so for us, it proved that it worked fine.

Regarding the pricing of HPE Zerto Software, I find it reasonable. I rate this review a 10.


    Hoang Long Nguyen

Near‑synchronous recovery has protected our VMs and now reduces downtime in ransomware drills

  • February 06, 2026
  • Review provided by PeerSpot

What is our primary use case?

HPE Zerto Software's main use cases include graphics, restore RPO, and RTO. I have used HPE Zerto Software to help protect VMs in my environment. For VM restore only, it takes about 10 minutes or less for RPOs.

What is most valuable?

HPE Zerto Software's best features for me are the instant restore and the marking of suspicious malicious activities on the backup job.

When I implemented HPE Zerto Software, my impression of near-synchronous replication is that it works well and achieves very low latency, with only a few seconds delay—seven or eight seconds only. Overall, I see a very good impact from near-synchronous replication and consider it a very good feature.

HPE Zerto Software is more speedy when comparing recovery speed to other disaster recovery products. With Arcserve, I took a few hours to restore the VM and the service, but with HPE Zerto Software, it's just a few minutes only, which is very good.

HPE Zerto Software helps to reduce downtime in various situations. Although I haven't used it in production yet, during drills and theoretical scenarios, it proves effective in saving a significant amount of time.

What needs improvement?

So far, I do not see any areas for improvement in HPE Zerto Software. Currently, there are no minor improvements I can think of, and I have no concerns so far.

For how long have I used the solution?

I have been using HPE Zerto Software for just a few months after changing from Arcserve.

What do I think about the stability of the solution?

During the POC with old hardware, I encountered some performance issues, but that is a hardware problem and not due to HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software is flexible to scale. I can buy just a few or more as needed, and it offers great flexibility.

How are customer service and support?

I believe HP support is very good. They follow the SLA and the local engineer is well-informed about HPE Zerto Software. The technical support is excellent. There are instances where I need to follow up and self-investigate, but overall, everything is fine with the support.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I compare HPE Zerto Software to Arcserve backup. I think HPE Zerto Software is easier and more simple than Arcserve, the previous product.

How was the initial setup?

Deployment of HPE Zerto Software was easy for me. I accomplished the deployment in-house.

What about the implementation team?

I purchased HPE Zerto Software from a local distributor.

What was our ROI?

I have not seen any return on investment from HPE Zerto Software yet.

What's my experience with pricing, setup cost, and licensing?

I think HPE Zerto Software is expensive. If I had to rate its expense from zero to ten, I would give it about 1.5 compared to other products.

What other advice do I have?

I currently work with HPE Zerto Software as my backup solution, previously utilizing HP as part of my infrastructure. Even though I have been using HPE Zerto Software for just a few months, I find it incredible because it's much better than the CA backup I used previously.

HPE Zerto Software has helped to reduce my company's DR testing. With its drill and test functionality in a separate environment, I think it could save three or four hours during testing.

My company decided to switch to HPE Zerto Software for the enhanced protection and benefits of ransomware prevention for backup data, as well as effective RPO and RTO functionality. Every function is working very well.

Although I haven't used HPE Zerto Software on the production environment, only in drills or POCs, I think it could save a few hours similar to those tests. Regarding time savings in data recovery due to ransomware or other causes, there is potential for improvement.

I observed savings because I combine HPE Zerto Software with hardware for multiple backups. It wouldn't be a comprehensive solution without another safe place to store backup data, so I believe it needs to be combined effectively.

I am not sure about data recovery in the cloud since I have only implemented HPE Zerto Software on-premises. My overall rating for this product is 10 out of 10.


    Itsik Ohana

Have achieved significant reduction in recovery time & Data loss through continuous data protection and cloud-based disaster recovery service

  • October 21, 2025
  • Review provided by PeerSpot

What is our primary use case?

The purpose was for cloud migration, as it's for cloud DR as a service. It's for DR purposes on the cloud and also on-prem to different sites. The main challenge is that I'm not working with one customer but I'm working with multiple customers. My role is I'm an architect that provides DR solutions and cloud solutions to the customers in Israel, but not only in Israel. Most of the use cases are for DR as a service. The challenge is to provide a disaster recovery solution for big organizations, and they are not limited to their on-prem sites.

What is most valuable?

The most liked feature in HPE Zerto Software is that it uses CDP, Continuous Data Protection. It's a protocol that provides a very low RPO, which is Recovery Point Objective. This means how much data you lose when a disaster occurs. This is the main feature of the product. It's called CDP, and until two years ago, it was the only product able to provide that. Today, there are competitors, but they are not as mature as HPE.

The near-synchronous replication is the CDP I just mentioned. The near-zero replication is possible due to the CDP usage, and this is a game changer. DR in the cloud is much cheaper, and the ROI is absolutely in favor of cloud DR because we do not need to purchase any hardware. As a customer, I do not need to purchase hardware, rent a physical data center, or bring all my equipment to locate in the DR site.

It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area. Organizations don't need to have the expertise to manage and know HPE Zerto Software platform because a dedicated team of the cloud provider is actually operating all the necessary steps to recover the systems. Comparing to a regular backup solution, it reduces downtime by 95%. The recovery time objective reduction comes from the fact that it's CDP. Additionally, HPE Zerto Software comes out of the box with an orchestration tool, which means you can automate the recovery process and don't need to perform tasks manually for the recovery operations. The recovery process with HPE Zerto Software is better compared to other DR solutions. However, it's equivalent for some products or methods.

What needs improvement?

There are few areas for improvement that are mostly technical. It has limited support mostly for VMware environments; they are trying to reduce support for Hyper-V and now bring it back, but it's not working as easy with VMWARE. There is a problem where you need to perform a full sweep to back up and sync a VM from the beginning, which occurs in some scenrios. There are times you need to restart synchronization from the start, which is a heavy operation without clear reasoning, consuming a lot of resources.

For how long have I used the solution?

I have been architecting soluitions with this product for four years.

What do I think about the stability of the solution?

I rate the stability of HPE Zerto Software at nine.

What do I think about the scalability of the solution?

Scalability is rated at 10, but it is limited mostly to VMware.

How was the initial setup?

The deployment, whether cloud or on-prem, is easy. The deployment process takes about one to four hours, specifically the deployment of the HPE Zerto Software footprint.

What about the implementation team?

in DRaaS, maintenance is easy because it's cloud-based; everything happens behind the scenes for the customers and end users.

What was our ROI?

DR in the cloud is much cheaper, and the ROI is absolutely in favor of cloud DR because we do not need to purchase any hardware. As a customer, I do not need to purchase hardware, rent a physical data center, or bring all my equipment to locate in the DR site. Having it in the cloud is very beneficial for customers and organizations. It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area. Organizations don't need to have the expertise to manage and know HPE Zerto Software platform because a dedicated team of the cloud provider is actually operating all the necessary steps to recover the systems.

What's my experience with pricing, setup cost, and licensing?

I would say the pricing is expensive, rated at 10.

Which other solutions did I evaluate?

For now, HPE Zerto Software is the best with CDP, although other vendors are catching up. In two years, it's not guaranteed they will be the leaders.

What other advice do I have?

HPE Zerto Software is not the only recovery tool needed for ransomware recovery. It provides the ability to deploy systems for review and cleanup, it's beneficial to use it to reduce the time for bringing back the system for ransomware investigation. It reduces time by about 50% in a ransomware case. I absolutely recommend HPE Zerto Software, but my first advice is to ensure proper sizing and validate that applications are supported by a tool that supports CDP. There's a possibility that a VM, which is hosting an application, may not always be considered by HPE Zerto Software when copying VM data, so checking application support with CDP systems is crucial.


    PankajAgrawal

Moves VMs seamlessly with a user-friendly interface and reliable replication for swift cloud migrations

  • June 26, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for HPE Zerto Software is to move VMs from one place to another. We implemented HPE Zerto Software to solve the challenge of moving workloads from on-premises to the cloud.

What is most valuable?

I would assess the ease of use of HPE Zerto Software as straightforward. It is easy to use, and the user interface is excellent. When using HPE Zerto Software for VM migrations from on-premises to the cloud, it provides valuable features and transfers them quickly, so users do not need to spend much time on it.

My impressions of HPE Zerto Software's near-synchronous replication are that it is seamless. Near-synchronous replication is important to my organization because it takes less time to migrate the workload, which is what we are looking for, along with it being faster and having no complexity, making the migration 100% successful.

HPE Zerto Software has improved our RPO and RTO. Earlier, our RPO and RTO were based on the application tier, but now they have been reduced significantly, so we appreciate this product.

What needs improvement?

I think HPE Zerto Software is excellent, and I don't see any issues with it, so I don't know if anything needs to be improved. I don't have any suggestions for additional features I would to see included in the next release of HPE Zerto Software.

For how long have I used the solution?

I have been using HPE Zerto Software for almost five years now.

What do I think about the stability of the solution?

I would assess the stability and reliability of HPE Zerto Software as good, and I cannot say anything negative about it. I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software, as we have high availability.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization effectively, and I cannot complain about anything. We have expanded usage of HPE Zerto Software, and the process was smooth, as we have a descriptive runbook on how to use it, so the team uses it efficiently.

How are customer service and support?

I evaluate customer service and technical support for HPE Zerto Software as excellent, as whenever we have any issues, we reach out to customer support, and they provide the support we need.

On a scale from one to 10, I would rate customer service for HPE Zerto Software as nine because the response time is quick, and the technical knowledge of the associates is excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was not using another solution to address similar needs. Before selecting HPE Zerto Software, we were doing it manually, so there was no other product we evaluated.

How was the initial setup?

HPE Zerto Software helped to reduce our organization's DR testing.

What was our ROI?

I have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

Regarding my experience with pricing, setup costs, and licensing, I think on the pricing side, I don't generally deal with it, but from what I hear from my finance team, it's somewhat on the higher side. If licensing could be reduced, that would be beneficial.

What other advice do I have?

My advice to other organizations considering HPE Zerto Software is that they should try it first and evaluate it based on the feature set before making a decision, as I think they will appreciate HPE Zerto Software. I rate HPE Zerto Software 10 out of 10.


    Steve Hanline

Failover capabilities ensure continuous operations with minimal downtime

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

Currently, my main use case for HPE Zerto Software is for failover. We have a site in Salt Lake City and another data center in Oregon. We fail over from this site to that site, verify, and fail things back. This is its main purpose as of today.

What is most valuable?

The feature of HPE Zerto Software that I appreciate the most is the ability to pick and choose what to fail over and when to failover. It is really easy to build a new zone and add servers, as well as remove them.

An example of how the features of HPE Zerto Software have benefited my organization was when we lost a circuit. We have a primary circuit from Salt Lake over to Portland and a backup one that runs through several different sites. We actually lost the main one and had to failover. Because most of the servers are in Salt Lake City, we had to replicate those back over to Portland because that is where they make the money. I had a few minor hiccups, but it was not our fault. It was just bandwidth, but we now have a larger pipe. That was a happy accident when we discovered why it was not going any faster - we were maxed out.

What needs improvement?

I find HPE Zerto Software to be pretty intuitive as it is, and I have nothing to suggest for improvement.

For how long have I used the solution?

I have been using HPE Zerto Software for about four years now.

What do I think about the stability of the solution?

On a scale of 1 to 10, I would rate the stability and reliability of HPE Zerto Software at about 20. It just works.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization. The only issue I have ever encountered was when our developers grew busy and expanded their applications too quickly for licensing. That was resolved with a simple phone call. We received the new key by end of day after discussing how many additional licenses were needed.

How are customer service and support?

I would evaluate customer service and technical support for HPE Zerto Software as exceptional. They listen first, then ensure they understand the problem before providing multiple solution alternatives. Having been in computing for almost 35 years, they are one of probably two or three companies that truly listen first.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I was using another solution to address similar needs prior to adopting HPE Zerto Software, but I am not sure what it was.

How was the initial setup?

My experience with pricing, setup, costs, and licensing for HPE Zerto Software has been positive. The installers were knowledgeable and completed the installation correctly the first time. When we upgraded from VMware 6 to version 7, we needed to install a new agent. When it did not work initially, technical support quickly resolved the issue with specific instructions in just one call.

What was our ROI?

I have seen an ROI with HPE Zerto Software through faster recovery. We are getting closer to the five nines. Having the confidence that if something happens, our documented steps will work is invaluable.

Which other solutions did I evaluate?

I have personally used Veeam before selecting HPE Zerto Software, but having only been with the company for five years, I am not sure what solutions were used before that.

What other advice do I have?

HPE Zerto Software is important to my organization because when performing replication, both systems remain functional during failover until the final switch. This results in virtually no downtime.

HPE Zerto Software has helped reduce downtime by at least 25% through faster recovery. For instance, if we lose an image, we can quickly recover it and power the VM back on, which is much better than retrieving a golden image that could take hours.

The solution has impacted my RTOs and RPOs significantly, saving me approximately two hours per day. It has also reduced our DR testing frequency from every other month to twice a year.

Regarding Cyber Vault solutions, the most important capability would be the ability to isolate a server immediately after a ransomware attack to investigate the incident.

My advice to other organizations considering HPE Zerto Software is to consider its ease of integration. It integrates seamlessly with various networks and works especially with HP infrastructure. The support from both HP and HPE Zerto Software teams is excellent.

I rate HPE Zerto Software 10 out of 10.


    reviewer2730084

Near-synchronous replication enables impressive recovery and reduces downtime

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software are for DR failover and recovery.

How has it helped my organization?

HPE Zerto Software benefited my organization as it allows us to test changes without impacting production.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most include being able to recover VMs, change the target, and either deploy the VM with the same IP address or a different IP address on different networks for a digital twin.

My impressions of HPE Zerto's near-synchronous replication are impressive, and this feature is particularly important to us. Unfortunately, we're not a HPE Zerto Software customer anymore, but I've been actively trying to push for us to get it again.

The solution has saved me time in data recovery situations due to data corruption scenarios, though not specifically for ransomware.

The solution has helped reduce downtime by approximately 10 hours. I cannot specify how much that amount of downtime would have cost my organization since we were a managed service provider managing HPE Zerto Software for their company.

HPE Zerto Software has significantly lowered our time to recovery. It performs better than other recovery solutions I've used, including Veeam and the native VMware solution, which I found inadequate.

It has helped reduce our DR testing by about two hours. I am not currently using a cyber vault solution or immutable data copies to ensure recovery from a cyber threat. We have discontinued using HPE Zerto Software.

What needs improvement?

I don't know how HPE Zerto Software can be improved; I think it's pretty great. If it can recover VMs or infrastructure into public clouds or vice versa, that would be awesome.

One potential improvement for the future would be competitive pricing with Veeam.

For how long have I used the solution?

I have been using HPE Zerto Software for three years.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scaled effectively with the growing needs of my organization. The multi-tenancy capabilities were beneficial since we were a managed service provider and could resell that to our customers.

How are customer service and support?

I would evaluate customer service and technical support as exceptional, though I never needed to engage them. On a scale of one to 10, I would rate them as a 10, though I never really interacted with them.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before selecting HPE Zerto Software, we were using Veeam and the VMware equivalent simultaneously. We ultimately chose HPE Zerto Software because we were unhappy with the other products we were using.

How was the initial setup?

My experience with deploying HPE Zerto Software was that it was pretty straightforward and easy to deploy.

What was our ROI?

I would say I have seen a return on investment with HPE Zerto Software.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, we were using Veeam and the VMware equivalent. We chose HPE Zerto Software because we were dissatisfied with other products.

What other advice do I have?

On a scale of 1-10, I rate this solution a 10.

My advice to other organizations considering HPE Zerto Software is that it would be unwise not to purchase it.


    reviewer2730024

continuous data protection enables rapid recovery and reliable service

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use HPE Zerto Software for disaster recovery, resiliency, and peace of mind.

How has it helped my organization?

It provides peace of mind, it allows us to feel confident knowing that the data protection platform is in-place and allows for rapid recovery in the event of data integrity failures, or platform disruptions.

What is most valuable?

The contextual help and simulation of HPE Zerto Software are the most valuable features. HPE Zerto Software's continuous data protection or CDP is critical for our organization because it allows us to recover within seconds to minutes, and the journal allows us to pick a point-in-time recovery. The journal allows us to recover from a point in time before an event occurred.

What needs improvement?

I cannot think of any ways HPE Zerto Software needs improvement, as I have used it at a previous company as well, and it is a reputably reliable platform.

For how long have I used the solution?

I have been using HPE Zerto Software for over several years.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software; it is a reliable platform and it is very well-engineered.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of our organization.

How are customer service and support?

HPE Zerto Software's customer service and technical support have been fantastic.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used Veeam as our previous solution and we switched to HPE Zerto Software to ensure that we had a mutable backup, as well as synchronous replication.

How was the initial setup?

I don't perform setup and initial configuration, another team does that.

What was our ROI?

That amount of downtime would cost our organization in the millions.

What's my experience with pricing, setup cost, and licensing?

I don't operate in this vein of the business.

Which other solutions did I evaluate?

Veeam, Rubrik, ASR.

What other advice do I have?

HPE Zerto Software's recovery speed is very fast and reliable compared to the disaster recovery solution we used before. I would rate HPE Zerto Software overall as a ten; it is a fantastic product.


    reviewer2729997

Ensures rapid data recovery and continuous protection for critical applications

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use cases for HPE Zerto Software include disaster recovery and data protection for our critical applications.

How has it helped my organization?

We built two data centers and needed to migrate our workload from one to the other and vice versa. We needed to do that with as little downtime as possible. We purchased migration licenses and it went so smoothly - with just seconds of downtime - that we decided to stick with them for DR.

By implementing HPE Zerto Software, my organization was trying to solve challenges relating to minimizing downtime and ensuring data integrity during unexpected outages. This solution has saved me time in data recovery situations due to ransomware and other causes, allowing for quick restoration of services.

Since implementing, we haven't had any failures, however, the testing features have provided great peace of mind.

What is most valuable?

The features of HPE Zerto Software that I appreciate the most include continuous data protection and the flexibility it provides for cloud integrations. I can provide examples of how the features have benefited my organization, such as significantly reducing our recovery time during incidents.

The built-in testing features are great. Everything is really easy to use.

The failover feature is great for getting VMs up and running at a secondary site.

The journaling feature allows us to go back five or ten seconds back in time. It's really helpful. We can just go back to that last snapshot and not lose anything.

It has helped to reduce downtime in situations, especially migration. It's providing us with a seamless recovery process. It has saved us countless hours of downtime, translating to significant cost savings. You don't want the end users knowing you are even doing anything, and we can achieve that.

HPE Zerto Software has positively impacted our RTOs and RPOs by improving our recovery objectives and ensuring data is always available. Other than migration, we haven't had the need for it.

The solution has helped with my organization's disaster recovery testing process. You can just click a button and do a test instead of doing anything in production.

What needs improvement?

I don't have any idea of areas fro improvement.

For how long have I used the solution?

I have been using HPE Zerto Software for approximately a year now.

What do I think about the stability of the solution?

I would assess the stability and reliability of HPE Zerto Software as excellent, as it performs consistently under different conditions. We rarely get alerts or notifications.

What do I think about the scalability of the solution?

HPE Zerto Software scales very efficiently with the growing needs of my organization, adapting easily as our data volume increases. I have expanded my usage of HPE Zerto Software to cover more applications and databases. That expansion has been incredibly smooth. We're looking to expand more.

How are customer service and support?

I haven't had to engage with technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution.

How was the initial setup?

I would describe my experience deploying HPE Zerto Software as really easy; the process was straightforward. When we originally implemented it a year and a half ago, we still deployed on a Windows VM. Now, the have a VM appliance, and we're looking to migrate to that soon.

What was our ROI?

I have seen an ROI with HPE Zerto Software. The migration was huge. It saved us a lot of time.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing has been satisfactory. The impression the software gave us is that it's easy to use. We're not a heavy user so we just bought a 25-pack.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered other solutions such as VMware and Commvault for our backup and recovery needs. What stood out in my evaluation process was HPE Zerto Software's simplicity and ease of use.

What other advice do I have?

My advice for other organizations considering HPE Zerto Software would be to thoroughly evaluate your needs and understand how its features can benefit your operations.

On a scale of one to ten, I would rate HPE Zerto Software a strong nine for its overall performance and service.


    Lacy Blanton

Improved recovery rates and seamless migration process boost operational efficiency

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

HPE Zerto Software is basically used for site replication.

How has it helped my organization?

We needed increased uptime and resilience, and Zerto helped with that.

The features of HPE Zerto Software have benefited our organization by increasing our recovery rate on systems that have a tight recovery RPO, and it's also allowing us to migrate workloads from VMware to Hyper-V in a seamless fashion.

What is most valuable?

The replication aspect of HPE Zerto Software is what I appreciate the most, but we also appreciate the conversion feature. We're moving from VMware to Hyper-V.

It's easy to use. It's point-and-click and very logical.

The near-synchronous replication is very good. We have some applications that are single-site only that do have a really high RPO. With synchronous replication, if we do experience a fault, we can bring it up on the other side on our other data center and also have a point in time recovery.

We have saved time in a data recovery situation. We had misconfiguration and we were able to bring the system back up on our redundant data center in about ten minutes. It would have taken about five hours and lost about 24 hours of otherwise with tranditional recovery.

We've reduced downtime by about 24 hours. That would have cost several thousand to several hundred thousand dollars.

It's increased RPO and RTO recovery times due to synchronization rates that are selectable. It's impressive compared to other solutions such as traditional Avamar, TSM, or Commvault backups. Those take anywhere from five to ten hours to recover systems. Avamar is literally minutes.

What needs improvement?

I definitely would like to see the continuation of the migration capability to Hyper-V included in the next release of HPE Zerto Software, as well as adding migration capabilities to other hypervisors, such as Nutanix Acropolis.

For how long have I used the solution?

We've been using HPE Zerto Software for five years.

What do I think about the stability of the solution?

I have not experienced any downtime, crashes, or performance issues with HPE Zerto Software.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of our organization.

How are customer service and support?

I evaluate customer service and technical support for HPE Zerto Software very highly; every question we've had has been answered promptly and first-time resolution is very high.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, we were using Veeam. We were looking at and actually using Veeam, and we were using Avamar before selecting HPE Zerto Software.

How was the initial setup?

My experience with deploying HPE Zerto Software is very straightforward and easy to deploy.

What about the implementation team?

We're using Commvault and Dell Cyber Vault as our solution approach.

What was our ROI?

I think we have seen a return on investment with HPE Zerto Software.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup costs, and licensing for HPE Zerto Software has been very positive.

What other advice do I have?

I've not had any complaints about HPE Zerto Software's functionality.

My advice to other organizations considering HPE Zerto Software is that it is definitely a far cheaper solution than using array-based replication, and it's one of the most stable software deployments that we've done that runs in a Windows environment.

On a scale of one to ten, I rate HPE Zerto Software a ten.


    reviewer2729544

Ransomware protection strengthens with reliable backup replication and great technical support

  • June 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

My main use case for HPE Zerto Software is ransomware protection, so basically, the entire environment is replicated.

How has it helped my organization?

It's helped protect us and give us recovery from ransomware. We're only allowed about an hour of downtime before we need to start making calls.

Zerto features of HPE Zerto Software benefit my organization by allowing it to be set and forget. Once it's operational, I just check it every once in a while to make sure it's still working. If I make a new machine, I add it to the group to get replicated and that's it. It requires very little maintenance.

What is most valuable?

What I appreciate the most about HPE Zerto Software is that it works.

I'd rate the ease of use four out of five. It's fairly easy to use.

The near-sychronous replication is good, even though we don't need that fast of a replication. If I have an application crash, I can step back a week and get back what I need.

Zerto positively impacted our RTOs and RPOS. Before Zerto, it would take us four days to recover. Now, we're looking at a couple of hours. Compared to other solutions, like Veeam, the biggest difference is that, though it is very simple, it doesn't have in-built security.

We haven't DR tested it yet. I'll bring up machines, however, this is a completely different solution than what we had. We build a complete Vault around Zerto. We made our own Cyber Vault. The most important capability for that is the air gap.

What needs improvement?

HPE Zerto Software can be improved by allowing a system inside my makeshift vault to reach out to the other system and pull backups inside, which would let me punch fewer holes.

Currently, my understanding is you have to have two systems that are interconnected. Based on how I've built it, if I could have a system inside my makeshift vault reach out to the other system, that would be more secure.

Right now, both systems have to talk to work. We've completely rebuilt our infrastructure inside, including firewalls and everything, inside a basic vault. It has the same concept. For that system to replicate, we have to have holes in the firewall for the outside system to reach in to connect to the HPE Zerto Software inside.

A lot of the wording isn't very clear. If you don't know what you're looking at, it just oesn't make sense when you are setting it up.

For how long have I used the solution?

I have been using HPE Zerto Software for three months.

What do I think about the stability of the solution?

My assessment of the stability and reliability of HPE Zerto Software is that I haven't had any issues yet.

What do I think about the scalability of the solution?

HPE Zerto Software scales with the growing needs of my organization in that it's all about the licenses. I have not yet expanded usage of HPE Zerto Software, however, that is actually in my budget for next year.

How are customer service and support?

I would evaluate customer service and technical support for HPE Zerto Software as awesome. On a scale of 1 to 10, I would rate the customer service and technical support for HPE Zerto Software as nine. The reason for my rating is that they've been very responsive. I think sometimes there's a little bit of a gap in communications, but usually, it's not too significant a deal.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Prior to adopting HPE Zerto Software, I was using another solution to address similar needs, which was StoreEver.

How was the initial setup?

The deployment model for HPE Zerto Software is that we have two data centers that are basically stacked as one in diverse locations. When we rebuilt and built the HPE Zerto Software system, we built it the same way. We have it stretched across two data centers, so we have high availability across two data centers times two, essentially.

What about the implementation team?

My experience with deploying HPE Zerto Software is that we paid for deployment. We paid for the full service and initial setup. Honestly, that was worth it. It cost as much as the licenses, however, having somebody to be there, walk you through it, find all the loopholes and the menus that aren't quite clear was valuable. There are a few of those products. Morpheus was the same way.

What was our ROI?

I have seen an ROI on HPE Zerto Software based on estimates of what it would cost us to recover from ransomware. That was the whole use case for getting it - determining what it would take if we had to recover, how much it would cost us, and what our man-hours would be. That's what justified this whole project. This project is just to see how it works. If we it, then we'll expand on it.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing, setup cost, and licensing for HPE Zerto Software is that for what you get, it's pretty cheap. We did 50 VMs as a trial case, and it was a small portion of our overall budget.

Which other solutions did I evaluate?

Before selecting HPE Zerto Software, I considered Commvault. We are a Commvault customer and use it for backups. We also have the HP StoreEver tape system, a very large tape system. That was the chosen ransomware protection. When you're going for tape, you're in a difficult situation. Tapes work, but if you're having to rebuild from that, it's going to take literal weeks. We needed something faster.

What other advice do I have?

The advice I would give to other organizations considering HPE Zerto Software is to think about your use case. For us, it didn't make sense until we had the hardware and the desire in place. We had a solution that was workable, but the cost was justified when the business decided they needed a more guaranteed recovery time.

A little bit better communication stood out in my evaluation process of HPE Zerto Software. We tried to get more information from the sales team and we had to do a lot of research on our own. The implementation has been very good though.

I rate HPE Zerto Software ten out of ten.