Easy to Use, Excellent Support
What do you like best about the product?
I like how easy to use Panopto is. We integrate with Canvas and most users don't even realize it's a different product. Support is also very good.
What do you dislike about the product?
Sometimes it can be difficult to unwind exactly how to share videos. This often is the result of users not understanding the process and sending links instead of embedding videos. It's a user error, but something that we can to untangle periodically.
What problems is the product solving and how is that benefiting you?
Panipto video up time is excellent. I also like the auto captioning that it provides and an interactive transcript to find certain key words in a lecture.