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Reviews from AWS customer

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1,416 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jonathan T.

Rock solid and great UX

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
The best thing about 1Password, in my opinion, is how simple it makes security with its fantastic user experience. From the overall flow of the apps on both Mac and iOS to the browser plugins - they make being security conscious feel like less of a chore which is great to appeal to more entry-level folks.
What do you dislike about the product?
Honestly, there isn't much to dislike about 1Password as a whole. If I had to choose a minor snag it's that the service is an additional subscription in an age where we all have far too many of them.
What problems is the product solving and how is that benefiting you?
The biggest problem that 1Password solves is in managing the multitude of passwords I have along with secured documents and things such as private keys et cetera.


    Computer Software

Great tool!

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
The synch between the phone and the desktop version is perfect. Forgot your phone? Nothing to worry about since the OTP will be on the computer!
What do you dislike about the product?
It would be nice to add a document to any saved password.
What problems is the product solving and how is that benefiting you?
Sharing passwords safely between many parties.


    Tara B.

Changed my Life - in one small but significant way

  • December 09, 2021
  • Review provided by G2

What do you like best about the product?
The ability to customize the length and type of password that is automatically generated. That way, when a website says certain symbols aren't allowed or it has to be a certain length, it's not hard to accommodate that, while still maintaining a strong password.
What do you dislike about the product?
There was a bit of a learning curve at first - getting it set up was intimidating, although it was worth it pretty quickly. Also, it hasn't been integrating very well with the browsers I use lately - but even then, it's simple to copy and paste. If I didn't have fingerprint or face ID though on my phone, it would be very annoying how quickly the app locks every time I go to a new window.
What problems is the product solving and how is that benefiting you?
Oh my god! I don't have a knot of dread in my stomach everytime I have to log into a website or app! Considering how many times we do that every day, it must have cut my daily stress by at least a third. And having ADHD meant that if I forgot my password and had to do the whole reset, etc, half the time I forgot what I was doing to begin with. It was horrible. I also feel so satisfied knowing that I am using really strong, random passwords that would be very hard to hack.
Recommendations to others considering the product:
It is intimidating at first to figure out how it works, so I suggest watching some YouTube videos or taking the tutorial on the website, and then just give it a month before giving up. By that time, you should be reaping the benefits of not worrying about passwords anymore. Also, keep up to date on new features if you have time. They really seem to think of everything!


    Dan C.

Totally worth it!

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
All my passwords are centralized. This is helpful and makes jumping around to my different online accounts very easy.
What do you dislike about the product?
Sometimes it encourages me to use it when I don't need to.
What problems is the product solving and how is that benefiting you?
I used to hate going to different email inboxes on my Google email accounts. No more. 1Password has made logging-in fun.

Just found a new way to use 1Password. When I get an updated credit card that’s already in use on “autopay” accounts, I simply go through my list in 1Password and hop from site to site updating the info. This beats getting those “your credit card is about to expire” emails. (I’ve already updated my cc info on 1Password, BTW.) 😉

I’ve also uploaded essential documents to my account so, should there be a fire/flood, I’ll still have access. Nice.

1Password is TOTALLY WORTH IT.


    Non-Profit Organization Management

Great tool for organizations

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
1Password is intuitive and easy to use. This is particularly important for my organization as volunteers cycle in and out.
What do you dislike about the product?
It's a bit intimidating that there's no way to retrieve an account if the secret key and password are lost, but that's a tradeoff for security.
What problems is the product solving and how is that benefiting you?
Our small team of administrators relies heavily on student volunteers to coordinate parts of our programming. We often use shared accounts for the organization and need to share passwords. We are now able to do so much more securely.


    Computer Software

Sub-par experience, especially for a paid product

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
It's decent for managing an organization with several people. However, I'm not sure if other services couldn't do that just as well.
What do you dislike about the product?
- The browser extension has almost no functionality, any advanced action opens a new tab (very slowly) with their web UI
- Even though the extension is severely limited, there's no button to go to the vault web UI from the extension!
- The extension doesn't suggest saving when you fill a signup form - if you forget to press "save" before sending, your signup data is gone
- The login suggestion dropdown on email/password fields of pages always clashes with chrome's autofill dropdown, usually it shows under it
- Recently they broke the extension so that you can't copy text from secure notes with ctrl-c
- The UI is confusing in many places, it's often easy to start searching and notice you have the wrong vault selected, and it's very hard to find how you're supposed to move an entry to another vault (the menu option doesn't even show when you're editing an entry)
- Mass managing multiple vaults is a pain, you can't move between vaults without returning to start of the list every time
What problems is the product solving and how is that benefiting you?
Storing all kinds of company secrets, both personal and shared.


    Jeanne S.

1Password Makes Sharing Passwords (Safely) So Easy

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
The vault option in 1Password is far and away the best feature — You're able to set up separate sections including batches of passwords, and then share them with your colleagues. No more Google Spreadsheets that who knows who has access to, no more worrying that if someone leaves the company the passwords go with them.
What do you dislike about the product?
It takes quite awhile to get all set up, although being able to import a CSV file does help a bit.
What problems is the product solving and how is that benefiting you?
The biggest benefit far and away is the ability to share passwords with colleagues safely, but also not having to remember 800 passwords with complicated strings of letters & numbers is rad.
Recommendations to others considering the product:
Check out the feature for families in addition to the business option! Change the Netflix password? Your whole fam gets the update!


    Henrik H.

Great way to store and share logins and secrets

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
Great tool to keep passwords safe. Great features that make my day easier:
- Separate private and shared vault out of the box.
- Can handle two factor authentication codes for extra security.
- Password generation.
- Can be set to use hardware keys for logins on new devices to keep your 1password account secure with basically three different factors needed.
- Easy to handle both private account and work account together.
- Easily customizable since you can add custom data fields to any post.
- Possible to add multiple websites to any post to make it work when the same login is used for multiple domains.
- Possible to access all data offline.
What do you dislike about the product?
Nothing really. It is possible to structure your data in several different ways - multiple vaults, tagging and using custom data fields are all possibilities. Its worthwhile to read up on how this works. For example, tags work just like folders usually do (plus a bit more) and can be structured in multiple levels. This is a good feature, but not immediately obvious.
What problems is the product solving and how is that benefiting you?
1password enables fast logins and safe sharing of secrets within the team. In combination with some good policies I believe that it helps us keep the company safe. It avoids the risk that various API keys are shared in an unsafe way.


    Joakim E.

My best change of habit ever.

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
I feel confident that my passwords and credentials aren't leaked out when services get hacked. It was a sudden change of habit to not give my passwords to any services, but instead let 1password securely vault a unique password for each service, with integrated 2FA
What do you dislike about the product?
The copy-pasting and password searching takes a while to get used to. Filling in the forms for a new login is filled with possible options, but often only a few are needed.
What problems is the product solving and how is that benefiting you?
It lets us granularly control which staff have access to shared services, ensuring that there are no accidental security breaches on the individual level with users using their "leaked" password on a company-connected service. It also seamlessly offers the possibility of securing my personal credentials alongside of it.


    Motion Pictures and Film

Worthwhile though has some issues

  • December 08, 2021
  • Review provided by G2

What do you like best about the product?
That for the most part, I only have to remember one main password.
What do you dislike about the product?
It didn't transfer in cleanly into my latest iPhone. When I open it there it says I'm not authorized. But I can access the passwords by going to one of the labels. But I cannot add passwords to former groups.
What problems is the product solving and how is that benefiting you?
It does help to quickly log in to various sites without having to search for or memorize numerous passwords.
Recommendations to others considering the product:
Take your time. There is a learning curve.