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Reviews from AWS customer

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1,417 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

MacOS Client and iOS app never disappoint

  • April 06, 2020
  • Review provided by G2

What do you like best about the product?
I love that 1Password is easy enough to use that it's easy to get program compliance.
What do you dislike about the product?
I've never really been fond of the Chrome Extension, however, and generally find myself opening the Mac program rather than opening the Chrome extension when I need to look up or save a new login.
What problems is the product solving and how is that benefiting you?
I'm solving the problem of having a lot of random data that I need to remember for future use and accessible across platforms while having a limited amount of brain space to house them all. (I'm also solving the problem that I need to store sensitive information in a secure way).
Recommendations to others considering the product:
If you're going to be writing any notes in programming code, remember to turn off the styling that renders those notes as though they are written in markdown if you do not want them to display in markdown.


    Tobin C.

Password manager always available with you

  • April 06, 2020
  • Review provided by G2

What do you like best about the product?
1Password is a program in which I store login data on Windows/MacOS systems. The software is a password manager, and a device that also controls access to the machine. Both logins used for software as well as for the Web will be kept online. In fact, the device is fitted with an embedded generator, automatically creating passwords for websites, e-mail boxes etc. The approach is very simple, because a person just has to remember the password for 1Password. Your info is well secured and in the "secure vault" you will feel free to store your financial records, identification documentation or even software licenses.
What do you dislike about the product?
I encountered problems with the chrome plug-in functioning on MacOS but it was enough to reinstall it
What problems is the product solving and how is that benefiting you?
With 1Password I can store my passwords in a secure online safe, which I can access from the device of my choice, so I don't have to worry about my data.
Recommendations to others considering the product:
1Password is a solution that makes it even safer to use the Internet by having a unique password


    Ian S.

You need a password manager, and this one is great

  • April 05, 2020
  • Review provided by G2

What do you like best about the product?
I love the ease of integration and usage in all my browsers and devices.
What do you dislike about the product?
The age rating of 17+ in the iOS app store stops younger members of my family from getting the full benefit of the plan.
What problems is the product solving and how is that benefiting you?
All my logins on various different websites have their own long random password. It's hard to imagine what this has protected me from, but I am certain that it has done so.
Recommendations to others considering the product:
You need a password manager. This one is excellent.


    Howard C.

Great Technical Support

  • April 04, 2020
  • Review provided by G2

What do you like best about the product?
Dogged determination to solve my problem in a professional and courteous manner.
What do you dislike about the product?
Not a thing so far. I'll let you know if any come up.
What problems is the product solving and how is that benefiting you?
Managing passwords for over 200 sites.
Recommendations to others considering the product:
Take advantage of the trial offer.


    Photography

Consistent and very helpful Customer Service!

  • April 02, 2020
  • Review provided by G2

What do you like best about the product?
Consistent, intuitive, great customer service!
What do you dislike about the product?
Updates....I seldom have time to read the updates and learn what is new and different!
What problems is the product solving and how is that benefiting you?
Password - memory problems! Who can remember all the passwords we need today in the world we live in? Not me! I love that I have 1Password on my phone and on my computer!
Recommendations to others considering the product:
I've used 1Password for several years and love it! Have it on all my devices. I added a iMac and set it all up myself. I was frustrated that I was missing something, as not all my devices were synched with the new computer. I wrote in to customer service, and have to say you guys rock! I got an email the next day, and Dayton stayed with me thru several questions as we puzzled thru the issue. He explained things in emails that were easy to follow and I was able to resolve my issue. I'm so happy I invested, and keep investing in 1Password. The customer service is the best!


    Michael W.

perfect password security – multi-platform and family-friendly

  • April 02, 2020
  • Review provided by G2

What do you like best about the product?
best usability, non intrusive, friendly – for experts and not-so-experts alike. A viable, secure multi-platform solution!
What do you dislike about the product?
no flaws – anything a could think of would be like: sometimes it was not clear if I had the newest version of plugin on all my browsers, so I may have reinstalled/updated without need, to be on the safe side.
What problems is the product solving and how is that benefiting you?
Since I have 1Password (for many years, now) I have only very secure unique passwords, mostly generated by 1password, using very secure password-recipes. As 1password has great usability on all platforms, this is the most important security improvement any person can take easily.
Recommendations to others considering the product:
Interesting plans: The Business Plan is ideal for company-wide rollout and includes free family-accounts, all for $ 7.99 per business user.
The family plan is $4.99 for up to five persons, $1 for each additional user.


    Martijn L.

1Password is the most convenient password manager I have used. Powerful and easy to use.

  • April 01, 2020
  • Review provided by G2

What do you like best about the product?
+ 1Password's global shortcut (⌘\ on Mac)
+ Two-factor authentication (2FA) support
+ Multiple (shared) vaults to organise
+ Dedicated entries for wifi credentials and credit cards
+ Highly unobtrusive (in contrast to password managers that put icons on your login forms in webpages)
+ Subdomain matching makes sure there is as little bloat as possible when searching through many logins for a page
+ Clear indication of weak or reused passwords
What do you dislike about the product?
- Mediocre implementation on Linux
- Creditcards do not always autofill correctly
- FaceID unlock is not always available on iPad (do not know why)
What problems is the product solving and how is that benefiting you?
1Password makes my account creation and login processes easier while improving its security. The global shortcut (⌘\ on Mac) makes 1Password conveniently accessible from anywhere on my machine. I have a few organised vaults, some shared with my colleagues, which is great and makes it easy to find logins. The integrated two-factor authentication (2FA) support is awesome for an additional layer of security without compromising ease of use.
Recommendations to others considering the product:
If you can manage the fair price tag, 1Password is an ideal password manager for Windows, MacOS and mobile!


    Computer Software

One of the most important apps I own, and worth every penny

  • April 01, 2020
  • Review provided by G2

What do you like best about the product?
1Password is the reigning king of all password management programs. I've been using it for about 12 years, I think, and I've never once regretted it. It makes it brain-dead easy to be ridiculously secure. (And I've heard many security researchers use it and recommend it. These are the people that know.)

It not only helps you make excellent, nigh-uncrackable passwords for all your new accounts, but it makes sure you realize which of your existing passwords is too weak, and it'll alert you when a password of yours is the same across multiple sites, because that makes those accounts more vulnerable.

Via its Watchtower feature, it even tells you if any of your sites with logins have been compromised, prompting you to go and update your password in case your login was leaked. It does that by comparing the date of that password's last change to the date on which the account could have been compromised, so if you updated since then, you know you don't need to worry. One excellent feature that is hard to get any other way: occasionally you need to share an account with multiple people, and all share the same "second factor" automatically randomizing numeric code. Without something like 1Password in place, it would be nearly impossible to do. 1Password makes it easy.

I honestly can't imagine what more they could do to help me, truth be told. They've taken it so far already. It's clear that the people at 1Password are super smart, knowledgable experts in their field who are building a product they want to use and that they can trust. So I do too.
What do you dislike about the product?
Every once in awhile I'll experience a weird little user experience glitch. A password isn't filled in automatically when it should have been. It doesn't offer to save a password when it should have. None of these are security issues, they're just mildly annoying.I figure all software has bugs. If that's the kind 1Password has, I'll grin and bear it given all the pluses it has.
What problems is the product solving and how is that benefiting you?
Security, security, security. Organizations so often (usually?) just verbally share crappy passwords across a dozen accounts, using the same easy-to-remember password all over the place, and it's memorized by two or three dozen people. That's easy, but it's extremely, laughably insecure. Like, scary levels of insecure. 1Password allows organizations to fix that without having to take on the pain that proper security would otherwise be. It solves the paradox that if you can memorize a password, it's inherently insecure. Ideally, every account should have a 12+ character password, and a different one on each account. There's no practical way to do that without something like 1Password.


    Paul S.

Continues to be the best balance between security and ease-of-use.

  • March 18, 2020
  • Review provided by G2

What do you like best about the product?
I've been using 1Password for over 10 years and it has always been quick to adopt new features and capabilities of OSes and devices. As a Mac and iOS user primarily, their apps are top-notch. They also have always been transparent and well-informed regarding their security methodologies. Even as they continue to evolve, they've been very forthcoming with previous shortcomings. It's this honesty and quality that engenders trust from their user base.
What do you dislike about the product?
There continues to be a lot of confusion in our organization between the "classic" 1Password browser extensions and the newer "1Password X" extensions. Personally, I prefer the classic approach which requires installing the full desktop app. I find those extensions to be more reliable and easier to support as an admin. The "X" extensions work, but are different enough that I have to adjust how I support my end users who install them.
What problems is the product solving and how is that benefiting you?
While the name and core functionality is focused on passwords, 1Password works very well as a general-purpose encryption tool - especially for sharing encrypted information. Limiting that data to just passwords means you are severely undervaluing the 1Password feature set.
Recommendations to others considering the product:
If enrolling a team, consider educating them on the risks of weak security. Adopting a tool like 1Password requires a bit of emotional buy-in, since it does require a bit of effort on the part of the end user. We did a 1-hour seminar on recent security risks, both in general and specifically affecting the company, and it helped drive the point home.


    Marketing and Advertising

The secure pass and document software I didnt know I needed

  • March 12, 2020
  • Review provided by G2

What do you like best about the product?
Sharing of or personal-options for passes and documents, easy-sign in access while in browser or app, and generally secure ease
What do you dislike about the product?
long password can be cumbersome to type on iOS device when faceID fails to auth into 1Pass
What problems is the product solving and how is that benefiting you?
shared stored docs and passwords amongst family