Unlimited Internal & External Scanning with Fantastic Reporting
What do you like best about the product?
You can scan internally, externally, and unlimited times, and fantastic reporting
What do you dislike about the product?
Would like to see more features from the platform
What problems is the product solving and how is that benefiting you?
Dealing with Pen testers, on boarding them
Automated testing has transformed how we deliver fast, consistent security assessments
What is our primary use case?
The primary use case for the NodeZero platform by Horizon3.ai is to deliver penetration testing as a service to our clients, enabling us to support their security assurance, risk reduction, and compliance obligations.
What is most valuable?
The key capabilities of the NodeZero platform by Horizon3.ai that I have found most valuable are its speed, scalability, and consistency. It is able to cover a broad scope in a relatively short period of time, which delivers significant efficiency gains when compared with traditional manual testing. It also provides a more consistent outcome, as the process is not influenced by human bias or variability.
One of the most valuable features is the ability for security teams to remediate and retest vulnerabilities immediately. The one-click verification capability is particularly effective, as it allows fixes to be validated quickly without the need to rerun the entire assessment. This streamlines the remediation cycle and supports faster confirmation of security improvements.
The platform’s real attack capabilities have also helped reduce false positives in the identification of vulnerabilities across our on-premises systems. Because the findings are evidence-based and validated prior to reporting, the results are more reliable and actionable. This enables us to focus our efforts on confirmed security issues that genuinely require attention, rather than spending time investigating theoretical or unverified exposures.
The NodeZero platform also strengthens my understanding of potential security threats through its continuously updated capabilities. With new vulnerabilities emerging and being exploited in the wild on a regular basis, it is valuable to have a platform backed by a strong research and development function that continuously updates attack content to reflect the current threat landscape. This makes the platform effective not only as a point-in-time validation tool, but as part of an ongoing and continuous security assurance programme.
What needs improvement?
At present, the platform is relatively rigid in how it operates and offers limited flexibility to align with individual user preferences or organisational requirements. While this structured approach has advantages in maintaining consistency, it can also be restrictive in practice.
In particular, greater flexibility around reporting and risk scoring would add significant value. For example, the ability for users to adjust or contextualise vulnerability ratings based on their own environment, risk appetite, or compensating controls would make the reporting more adaptable and relevant to different use cases.
For how long have I used the solution?
I have been working with the NodeZero platform by Horizon3.ai for nearly a year, with hands-on experience using the platform since August of last year.
What do I think about the stability of the solution?
I would evaluate the NodeZero platform by Horizon3.ai as excellent in terms of stability and reliability. We have not experienced any issues with accessibility or availability, and the platform has consistently performed as expected.
I would rate the stability of the NodeZero platform by Horizon3.ai as 10 out of 10.
What do I think about the scalability of the solution?
I consider the NodeZero platform by Horizon3.ai to be highly scalable. It is well-suited to enterprise environments, straightforward to deploy, and can be implemented within minutes. Its speed and breadth of testing enable it to assess large areas of network coverage in a relatively short period of time.
I would rate the scalability of the NodeZero platform by Horizon3.ai as 10 out of 10.
How are customer service and support?
I interact with both the technical support and customer service teams at Horizon3.ai in relation to the NodeZero platform.
I have direct access to representatives in my region through a dedicated messaging channel, which makes communication quick and efficient. Whenever I need assistance, I can reach out directly and typically receive a response within an hour, and often sooner. In my experience, the team has been consistently responsive, helpful, and easy to work with.
I would rate the technical support for the NodeZero platform by Horizon3.ai as 9 out of 10, with 10 representing the highest level of support.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Prior to using the NodeZero platform by Horizon3.ai, our security testing activities were conducted entirely through manual methods, as we had not previously utilised an automated platform of this nature.
How was the initial setup?
The installation process for the NodeZero platform by Horizon3.ai is straightforward and easy to complete. The deployment workflow is simple: you download the preconfigured virtual machine from the Horizon3.ai website, run it within the target environment, and then copy and execute the provided script within the locally deployed agent. Once that is done, the platform is ready to begin testing almost immediately.
In my experience, I have not encountered any challenges or blockers during installation. The overall setup process has been smooth, intuitive, and reliable.
What about the implementation team?
I participated in the initial setup and deployment process of The NodeZero Platform by Horizon3.ai.
What was our ROI?
So far, I have seen a clear return on investment from the NodeZero platform by Horizon3.ai. As an autonomous solution, it has enabled us to save a significant amount of time and effort by reducing the level of manual work required. This has been one of the key benefits of adopting a platform of this type.
In addition, because the platform is designed to scale effectively for enterprise environments, it has also helped us improve efficiency on larger engagements. As a result, we are seeing cost savings through reduced effort and a more streamlined delivery model.
Which other solutions did I evaluate?
Before selecting the NodeZero platform by Horizon3.ai, I evaluated several alternative solutions from other vendors, including Pentera and RidgeBot.
We ultimately chose NodeZero for three main reasons. First, its technical capabilities were better aligned with the specific use cases and outcomes we were looking to achieve. Second, it was more commercially competitive and offered better value than the other solutions we assessed. Third, the quality of both customer and technical support was a key differentiator. Whenever we required assistance, advice, or issue resolution, the Horizon3.ai team was responsive, accessible, and highly supportive in working through our requirements.
What other advice do I have?
As a managed security service provider, we use the NodeZero platform by Horizon3.ai in both a reseller and advisory capacity.
Its impact on remediation has been particularly positive. The platform provides a clear and efficient way to manage remediation through its dedicated vulnerability management capabilities, with the added benefit of integration into platforms such as Jira and ServiceNow. Because findings are evidence-based and validated, the output is highly actionable and carries a low false-positive rate, making it a strong remediation enablement tool.
From a commercial perspective, I am familiar with the platform’s pricing and licensing structure and consider it to be well-positioned across market segments. Its tiered pricing model makes it accessible for small and medium-sized businesses, while its enterprise packages provide the additional functionality required by larger organisations.
The platform has helped us reduce our penetration testing delivery costs, which was a key objective for us as a consultancy and service provider. Although I cannot disclose a specific percentage reduction, the cost savings have been significant.
My overall rating for the NodeZero platform by Horizon3.ai is eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Intuitive Yet Powerful—A Critical Part of Our Cybersecurity Toolbox
What do you like best about the product?
It is both intuitive and thorough with easy integration and implementation. During product review, NodeZero became an obvious choice because interaction was simple enough for our nontechnical personnel to follow yet the platform capabilities matched those of skilled professionals. The company has VERY responsive customer service and keeps up with the most recently discovered vulnerabilities and offers rapid release of testing against them. This has become a highly used and critical part of our cybersecurity toolbox.
What do you dislike about the product?
The only issue is something I just discovered and have not brought to their product team yet. Tripwires doesn't report the specific machines it failed on and succeeded on in an obvious manner.
What problems is the product solving and how is that benefiting you?
The NodeZero platform continuously uncovers our unknown unknowns. If an organization does not know they have a vulnerability, they cannot patch it. NodeZero solves this problem of the unknown unknowns.
Essential for Compliance and Flexibility
What do you like best about the product?
I really like the service and attention that NodeZero from Horizon3.ai offers. The platform's CMMC aligned guidance is great, providing us with the necessary support to comply under CMMC and covering those pentest controls. I appreciate the flexibility to run focused or ad hoc tests, which is invaluable for us. The expertise of the team is unmatched, and I couldn't have chosen a better company. You all are great, and Will is particularly excellent. The initial setup was very easy too.
What do you dislike about the product?
N/A
What problems is the product solving and how is that benefiting you?
NodeZero from Horizon3.ai identifies vulnerabilities, provides solutions, and ensures compliance. It aligns with CMMC, covering pentest controls expertly. Its flexibility for focused or ad hoc tests and exceptional service make it invaluable.
Has improved internal and co-op security validation through detailed reporting and continuous vulnerability detection
What is our primary use case?
The NodeZero Platform is used internally every month, aligned with the patch cycle, to run the pen test and validate the patching that was done previously and find anything new in the environment. It is run at least monthly, and if something else comes up, it is run between those times. Additionally,
The NodeZero Platform is used to perform pen testing for co-ops. Since some internet infrastructure is shared with co-ops, the platform can be deployed and a virtual machine can be spun up in their environment. They provide IP ranges, the pen test is deployed, the report comes back, and it is shared with them. This has been a great capability to provide to co-ops.
What is most valuable?
My favorite feature of The NodeZero Platform is that all of it has been really good. The reporting piece is very clear and very useful, which was a big piece from the start. The reporting is huge, and the fact that it learns the environment on an ongoing basis is impressive. An external third-party pen tester is brought in every two years, and the plan is to move it to every three years. After the third party conducts the pen test, The NodeZero Platform is run, and it finds the same things they found and sometimes a few other things that they did not even identify. It has stood up against that test every time.
The feature that allows security teams to fix and retest vulnerabilities instantly adds a lot of quick mitigation and the ability to fix issues on the fly. Everything that has been added and modified and improved since acquiring the tool has worked seamlessly.
The Real Attack Capabilities help in identifying vulnerabilities in on-premises systems because if patching was missed, it will identify that. With deployment across the system, any recent vulnerability will be found. The way it learns the environment makes it an easy-to-use tool. It does what it says it is going to do, which is finding vulnerabilities as they appear.
The Endpoint Security Effectiveness feature helps in understanding potential security threats better because everything that it identifies improves things on an ongoing basis. It ensures that everything is kept current, so it adds an extra layer to what is being done with the main EDR solution.
What needs improvement?
The speed of the scans takes some time, but in my opinion, it is not surprising for what it is doing. It could be a little quicker, but speed does not necessarily mean it is going to be better, since speed does not equate to doing what it needs to do.
For how long have I used the solution?
The NodeZero Platform has been used for about close to four years.
What do I think about the stability of the solution?
Regarding stability, it has never crashed, and there has not been any lagging from deployment or running. It is sometimes run randomly to see if managed service personnel will get alerted, and it has performed as expected. There has not been anything with lag or alerts, it has not crashed, and it has not caused issues.
What do I think about the scalability of the solution?
The scalability of The NodeZero Platform has been great because it is offered out to the 26 co-ops that are worked with, and over half of those have had it run on their environment, and it has worked out great.
How are customer service and support?
Technical support has never been contacted because there have never been any issues that required reaching out to them.
Which solution did I use previously and why did I switch?
There have not been any alternatives encountered that can be compared with The NodeZero Platform. After conversations with people and they have looked at it, nothing has stood out as being worth even trying to test. There is nothing that compares to it from everything that has been seen.
How was the initial setup?
The initial deployment of The NodeZero Platform was easy, from what is remembered, as that was about four years ago.
What about the implementation team?
The networking team was involved in this type of job, and it was probably just one of the networking team members and a senior engineer.
What was our ROI?
A reduction in remediation time has been seen because it is finding things before they happen. Much time is not being spent on remediation since acquiring it because it is finding things before they become an issue. Even if there is a zero-day and patching is done and then run, it verifies that, so it is preventing a lot of remediation time with anything.
What's my experience with pricing, setup cost, and licensing?
The pricing has been good, as it has not made huge leaps. Contracts and renewals are handled, so the changes have not been astronomical. It has stayed typically below what was expected for the changes as contracts are renewed, so it has all been fine.
What other advice do I have?
The overall rating given to The NodeZero Platform is ten out of ten.