What do you like best about the product?

Scytale is an excellent option for any SaaS business that's looking to sort out their ISO compliance at a reasonable price.

Laura and the team were amazing from day one — they clearly explained the process, laid out expectations, answered all of our questions, and smoothly guided us through everything, in what could otherwise have been a fairly daunting process. Provided that your organisation is willing to dedicate resources to the process, put in the work, and openly collaborate with the Scytale team — you can definitely expect it to be quite a smooth process.

Their platform was modern, and had excellent integrations with our internal tech-stack, and even supported some edge cases that, for example, competitors like Vanta (which cost muc more) didn't. Setting up the integrations took less than a day for us to do. Their support staff were also extremely accommodating and helpful in answering our questions.

Ultimately, we were able to get our ISO certification on-time (barring one minor delay, which wasn't anyone's fault — and was addressed to our satisfaction by Laura and the team) and on-budget.

Finally, huge kudos to Laura, Liam and the rest of the Scytale team for everything.

What do you dislike about the product?

Overall — we loved Scytale! However, do keep in mind that compliance is a resource intensive process for any org (regardless of whether Scytale or any other consultancy is there). HOWEVER, if you are willing to put in the effort, and engage with Scytale's team (who are there to help you out), you will have a much easier time.

Some improvement areas:

There's a bit of iffy UX at certain places in the Scytale platform — but nothing major (besides, what platform doesn't have these). I'm confident that the platform will get even better in the future — I could see that improvements were already being made to various aspects during our ISO process.

Also, we did use Scytale for pentesting, and the timelines/ communication their pentesting division was a bit slow at times — but, our collaboration with the ISO / compliance division was 100% solid and recommended without any hesitation.

What problems is the product solving and how is that benefiting you?

- Easy way to manage our ISO audits
- Allows us to verify ongoing compliance for surveilance audits etc.
- Offers easy templates for us to draft and maintain our own policies
- Allows us to easily offer security training and policy signing for our employees