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Efficient and Reliable – My Experience with Scytale
What do you like best about the product?
Using Scytale has been a generally positive experience. The platform stands out for its ease of use—the interface is intuitive, and navigating through compliance tasks is straightforward even for first-time users. I also appreciated the ease of implementation. Getting started was fast, and the onboarding process was well-structured, helping us hit the ground running with minimal confusion.
One of the key strengths is customer support. The team is responsive, knowledgeable, and quick to resolve questions or issues. It feels like they genuinely care about your success and compliance journey. JESS IS THE BEST!!!
One of the key strengths is customer support. The team is responsive, knowledgeable, and quick to resolve questions or issues. It feels like they genuinely care about your success and compliance journey. JESS IS THE BEST!!!
What do you dislike about the product?
Wish things moved faster...................
What problems is the product solving and how is that benefiting you?
Helping us with our SOC-2 Compliance
Professional Guidance and Knowledgeable Support
What do you like best about the product?
Throughout our ISO 27001 journey with the team at Scytale we have received professional and knowledgeable guidance. We had to implement quite a few controls from scratch and the Scytale team provided us with ready to you templates and their integration with various tools allowed us to choose the correct support application to fill the gaps within our organisation. The platform is user friendly and details exactly what evidence is required to complete our audit.
What do you dislike about the product?
Would like a bigger variety of Intergrations
What problems is the product solving and how is that benefiting you?
ISO 27001 certification
Scytale makes SOC2 process goes smooth
What do you like best about the product?
The CS support on the GRC as a service package are really helpful and informative.
The platform is easy to use and self explanatory.
So far - the audit goes smoothly.
The platform is easy to use and self explanatory.
So far - the audit goes smoothly.
What do you dislike about the product?
Notifications on the platform are a bit hard to track - I would add an "Action items" section so it would be easier to track tasks that we need to perform on our side.
What problems is the product solving and how is that benefiting you?
Obtain a SOC2 certificate
ISO 9001/27001 certification
What do you like best about the product?
- Good understanding of the ISO standards
- Scytale plateform is a good idea
- Pushing for pragmatic approach
- Scytale plateform is a good idea
- Pushing for pragmatic approach
What do you dislike about the product?
- Scytale plateform could be improved here and there
What problems is the product solving and how is that benefiting you?
They bring the know-how on the certification process (be certified, stay certified, manage your company being certified, ...)
Excellent Support and Smooth Process!
What do you like best about the product?
The best part about working with Scytale is the amazing support from the team. Jess and Nicole are always available, extremely responsive, and make the entire process much easier. Their clear guidance and willingness to help whenever I have questions really simplify what could otherwise be a complicated and overwhelming process. The platform itself is also very intuitive and makes evidence collection organized and efficient.
What do you dislike about the product?
So far, I haven't encountered any major issues. If I had to mention something, some of the evidence requests can feel a bit overwhelming at first but thanks to the team's guidance and support, it's been very manageable.
What problems is the product solving and how is that benefiting you?
Scytale is helping us organize and streamline the entire compliance process, which can otherwise be very complex and time-consuming. It simplifies evidence collection, keeps everything well-structured, and ensures that we stay on track with all requirements.
Very professional and knowledgeable support in getting ISO 9001 & 27001
What do you like best about the product?
What I like best about Scytale is how it turns the often overwhelming world of security compliance into a streamlined, manageable, and even pleasant experience.
The platform has a clean, intuitive interface that makes it easy to understand where you stand in your compliance journey at any moment. Whether you’re managing ISO 27001, SOC 2, or another framework, Scytale provides clear task breakdowns, automated evidence tracking, and simple dashboards that save time and reduce confusion.
Getting started with Scytale was smoother than expected. The onboarding process is well-guided, and the integrations with systems like G Suite, AWS, and Git repositories are painless to set up. It feels like they built the product with real security and engineering teams in mind — no unnecessary complexity.
Scytale’s support team (shout out to CJ Bergs) is easily one of the best aspects of the platform. They’re responsive, knowledgeable, and genuinely invested in helping you succeed. Whether I’ve had technical questions or needed guidance on control interpretations, their team has always stepped in quickly and helpfully.
Scytale isn’t just a compliance platform — it feels like a collaborative partner that understands the demands of audits and operational security. Whether you’re starting out or optimizing a mature compliance program, it’s a platform I would confidently recommend.
The platform has a clean, intuitive interface that makes it easy to understand where you stand in your compliance journey at any moment. Whether you’re managing ISO 27001, SOC 2, or another framework, Scytale provides clear task breakdowns, automated evidence tracking, and simple dashboards that save time and reduce confusion.
Getting started with Scytale was smoother than expected. The onboarding process is well-guided, and the integrations with systems like G Suite, AWS, and Git repositories are painless to set up. It feels like they built the product with real security and engineering teams in mind — no unnecessary complexity.
Scytale’s support team (shout out to CJ Bergs) is easily one of the best aspects of the platform. They’re responsive, knowledgeable, and genuinely invested in helping you succeed. Whether I’ve had technical questions or needed guidance on control interpretations, their team has always stepped in quickly and helpfully.
Scytale isn’t just a compliance platform — it feels like a collaborative partner that understands the demands of audits and operational security. Whether you’re starting out or optimizing a mature compliance program, it’s a platform I would confidently recommend.
What do you dislike about the product?
While Scytale offers a strong foundation and easy integrations, there are still gaps in support for several major systems — particularly in the areas of change management, vulnerability scanning, and security monitoring.
For example:
• Some widely used tools in SIEM, SOAR, and DevSecOps pipelines aren’t yet natively supported.
• The vulnerability management integration ecosystem feels limited compared to platforms like Drata or Vanta.
• In change management, integrations beyond the basics (like Jira) are lacking — especially for teams using more complex ITSM workflows (e.g., ServiceNow, IBM Maximo IT).
This means there’s still manual work or workaround configuration needed to keep those areas in sync, which slightly reduces the overall automation promise for more mature or complex environments.
That said, the team seems receptive to feedback, and I hope to see continued expansion in this area soon.
For example:
• Some widely used tools in SIEM, SOAR, and DevSecOps pipelines aren’t yet natively supported.
• The vulnerability management integration ecosystem feels limited compared to platforms like Drata or Vanta.
• In change management, integrations beyond the basics (like Jira) are lacking — especially for teams using more complex ITSM workflows (e.g., ServiceNow, IBM Maximo IT).
This means there’s still manual work or workaround configuration needed to keep those areas in sync, which slightly reduces the overall automation promise for more mature or complex environments.
That said, the team seems receptive to feedback, and I hope to see continued expansion in this area soon.
What problems is the product solving and how is that benefiting you?
Iyt help tackle complexity, time consumption, and fragmentation involved in achieving and maintaining compliance with security frameworks like ISO 9001 & 27001
Guiding our company into ISO 9001/27001 certification journey
What do you like best about the product?
Simplification of ISO certification processes
Guidances through processes and evidences (CJ Berg & Nicole Alvaro)
Weekly support
Centralized portal
Guidances through processes and evidences (CJ Berg & Nicole Alvaro)
Weekly support
Centralized portal
What do you dislike about the product?
Automatic evidences coming from integration is sometimes no dealing with all configuration possible
Some bugs on the portal
Some bugs on the portal
What problems is the product solving and how is that benefiting you?
Company ISO 9001 & 27001 certification process
Simple and intuitive method to prepare for SOC2
What do you like best about the product?
It's an all encompassing system that allows clients to handle all compliance aspects without any guess work.
What do you dislike about the product?
Hopefully in the future we'll have ai taking screenshot of evidence for us, but until then it's just part of the process.
What problems is the product solving and how is that benefiting you?
Lists all policies and controls required for SOC2, and also pulls data from our systems automatically.
Scytale has made our compliance possible
What do you like best about the product?
The attention and guidance. Jessica knows the ins and outs, and for particularly unique and difficult situations in our company's situation she is able to get the answers from the Scytale team and keep us moving forward! Overall easy to use and track progress.
What do you dislike about the product?
The interface is sometimes overwhelming. I sometimes have trouble keeping track of which items need my immediate attention and which can wait. Also uploading evidence is not as streamlined as I had hoped. It still requires a lot of Manual effort, but Jessica helps guide us for all that.
What problems is the product solving and how is that benefiting you?
As a startup we are unaware of the requirements for Soc2 and ISO certification. Scytale outlines everything, provides templates to get us started, and helps us gather the evidence for our audits. Having Jessica as a point of contact gives us the needed peace of mind that when we get stuck she will help guide us through.
Great software and service
What do you like best about the product?
This is our 2nd year with Scytale and everything has gone pretty smoothly. The software is intuitive to use and has evolved since we started. But for us, the real value is the combination of service and the software Scytale provides. We use Slack for all internal communication and being able to use Slack with Scytale has been a big bonus. Our key contact from Scytale has been extremely helpful and quick to respond. Currently, we use Scytale to maintain ISO27001:2022 compliance, so we haven't used all the possibilities they offer.
What do you dislike about the product?
The only thing that comes to my mind is that the tool where policy documents are edited could be better, but it is mostly editing/formatting issues that we've seen, nothing major.
What problems is the product solving and how is that benefiting you?
It helps us to maintain security compliance, for example policies, risks, security trainings, and of course provide evidence for auditors.
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