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Completely satisfied – a great product
What do you like best about the product?
Very structured, but also very pragmatic. The platform and integrations also work very well. The dependency from risks to controls was not entirely understandable at the beginning. The platform is continuously developed and improved. The consultants are all very friendly and helpful.
What do you dislike about the product?
I can't think of anything relevant about that right now.
What problems is the product solving and how is that benefiting you?
Obtaining an ISO certification with a small staff
Exceptional Guidance and Effortless Simplicity
What do you like best about the product?
The platform makes the process much simpler. The professional guidance is unheard-of.
What do you dislike about the product?
Some user management were missing, but are now available.
What problems is the product solving and how is that benefiting you?
Cloud compliance and security
Streamlines ISO Audits with Ease
What do you like best about the product?
I really appreciate how Scytale structures the ISO audit process, making it straightforward to navigate through all the necessary items. It simplifies managing policies and updating them on the platform. The way Scytale connects control items with policies is very helpful, allowing me to trace and connect different items easily. This feature makes the process of ensuring compliance seamless and efficient. The platform provides clear descriptions for providing evidence, which avoids any ambiguity about what needs to be done. Additionally, the ability to allocate items to different owners and change due dates is incredibly useful for managing responsibilities and timelines effectively. Overall, the structured approach of Scytale makes auditing less daunting and more manageable.
What do you dislike about the product?
I find it inconvenient that there is no preview feature for uploaded evidence in Scytale. It requires me to download files each time to check their content, which is inefficient, especially when trying to ensure that current uploads are structured similarly to previous ones. A preview functionality would significantly enhance the usability and efficiency of handling documents on the platform.
What problems is the product solving and how is that benefiting you?
I use Scytale for structured ISO audits, making it easy to allocate responsibilities, update policies, and provide clear evidence, improving compliance traceability.
Exceptional Support and User-Friendly Experience
What do you like best about the product?
I really appreciate Scytale's excellent customer understanding and the support they provide. Whenever it's challenging to determine the required documentation for SOC2 and HIPAA certificates, the Scytale team is always ready to assist and clarify what auditors require. Their readiness to help at any time and the speed at which they provide the necessary information is impressive. I find the information they give to be clear and easy to understand, which significantly simplifies my audit processes. Furthermore, they were immensely supportive during the initial setup, which made the transition smooth. The interface of Scytale is very clear and user-friendly, contributing to its intuitive use. Overall, everything works well with Scytale, and I am highly satisfied with their service, recommending it with a perfect score of 10.
What do you dislike about the product?
All good
What problems is the product solving and how is that benefiting you?
I use Scytale to understand SOC documentation requirements, benefiting from their customer understanding and readiness to assist, making audits smooth and understandable.
Innovative Compliance Automation with a People- Centered Approach
What do you like best about the product?
What I like best about Scytale is its strong commitment to innovation and compliance automation. I really appreciate how the company helps organizations simplify complex security and privacy processes while maintaining a people centered culture.
What do you dislike about the product?
There’s nothing specific I dislike, Scytale seems like a great place to learn and contribute. If anything, I’d just want more chances to explore new areas and challenges.
What problems is the product solving and how is that benefiting you?
Scytale helps organizations streamline and automate their compliance and audit processes, making it easier to manage evidence, track progress, and ensure continuous readiness for audits.
Outstanding Service Staff Makes All the Difference
What do you like best about the product?
I especially appreciated the service staff.
What do you dislike about the product?
The transition between policies and risks control center
What problems is the product solving and how is that benefiting you?
Organization & Navigation of Policies & Procedures
Scytale as first audits for a new startup
What do you like best about the product?
Scytale is a very likeable company. The personal are great, starting from Matan as the sales which we talked over a year with and kept Scytale in my mind, to Oliver as our dedicated audit advisor.
The integrations are very easy to set up and did help set up a lot of controls.
The integrations are very easy to set up and did help set up a lot of controls.
What do you dislike about the product?
Although the integrations and Scytale app doing some of the heavy lifting to us, the app still was kind of hard to understand at the beginning, even with the go through with the advisor, but in the end it was understandable.
The hardest part for a new startup to start audits with Scytale is that they need to create a lot of the processes (specifically in ISO for us) like onboarding and incident procedures, and they weren't very clear on how to do it.
I believe that having on each policy examples of how they need to be done with pictures or templates (like the one in the incident template) will help make this easier.
The hardest part for a new startup to start audits with Scytale is that they need to create a lot of the processes (specifically in ISO for us) like onboarding and incident procedures, and they weren't very clear on how to do it.
I believe that having on each policy examples of how they need to be done with pictures or templates (like the one in the incident template) will help make this easier.
What problems is the product solving and how is that benefiting you?
Starting from being a first time founder, having little idea about the process of ISO and how to pass it, Scytale having an easy platform to manage that, connections to external audits for faster complience and generally can guide us through it due to us not having a lot of time to invest into this.
Great Partnership and Expertise from Scytale
What do you like best about the product?
I really appreciate Scytale’s commitment, dedication, responsiveness, and deep expertise. They’ve been a great partner throughout the process.
What do you dislike about the product?
Nothing that comes to mind. All has been good so far.
What problems is the product solving and how is that benefiting you?
This has been instrumental in helping us streamline our efforts to obtain the ISO 27001 certificate.
Simplifies Compliance but Needs Faster Support
What do you like best about the product?
I have been using Scytale for about 3 months to achieve SOC 2 and HIPAA compliance and conduct penetration tests. I appreciate how Scytale simplifies and streamlines these processes with its intuitive, easy-to-understand interface. The platform provides guidance and automation that accelerates the audit preparation process, enabling my organization to engage with clients more efficiently. The inclusion of automation steps is particularly helpful because it ensures there's nothing outside Scytale’s scope needed for SOC 2 audit preparation. The platform’s capability to monitor audit and pen test progress alleviates concerns about potential unknown factors. Additionally, I was impressed with Celeste Botha’s support throughout our compliance journey; her dedication and understanding of our small organizational size were vital to keeping us on track for our audit deadlines. Furthermore, Scytale’s integration with other tools like GitHub and AWS enhances its utility and makes our workflow seamless.
What do you dislike about the product?
I find that the automation within Scytale, particularly the feature intended to automatically populate audit controls from AWS infrastructure, is unreliable. It often misses components if our implementation does not strictly align with what Scytale expects. This has led to frustrations and delays in our audit preparation process. Additionally, the support experience has been challenging. Response times are slow, often taking around two days, and if inquiries require escalation to another team such as the automation team, the delay becomes even longer. Responses can sometimes be unhelpful, further hampering our progress in audit readiness.
What problems is the product solving and how is that benefiting you?
I find Scytale simplifies compliance processes for SOC 2 and HIPAA, offering guidance and automation that accelerate audit preparation, allowing us to engage with clients more efficiently.
Effortless ISO 27001 Certification
What do you like best about the product?
From the moment we onboarded, Scytale gave us a clear roadmap toward certification. Their platform automatically mapped every ISO 27001 control, tracked our progress in real time, and helped us collect and organize evidence with just a few clicks.
What really stood out was how much time and effort we saved. Instead of juggling manual tasks, we focused on strengthening our security posture while Scytale handled the heavy lifting — automation, reminders, and compliance tracking.
Thanks to Scytale, we achieved ISO 27001 certification withing a few months and with total confidence. Their platform turned what could have been a stressful process into a structured, guided experience — one that actually added value to how we manage security and compliance every day
The support offered by their consultants was brilliant and they were there to assist in every step of the process.
What really stood out was how much time and effort we saved. Instead of juggling manual tasks, we focused on strengthening our security posture while Scytale handled the heavy lifting — automation, reminders, and compliance tracking.
Thanks to Scytale, we achieved ISO 27001 certification withing a few months and with total confidence. Their platform turned what could have been a stressful process into a structured, guided experience — one that actually added value to how we manage security and compliance every day
The support offered by their consultants was brilliant and they were there to assist in every step of the process.
What do you dislike about the product?
The platform continues to get better, with an increasing number of integrations being made available over time.
What problems is the product solving and how is that benefiting you?
Achieving ISO27001 certification was a straightforward process.
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