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Effortless Setup, Exceptional High-Touch Support
What do you like best about the product?
I have found Scytale to be incredibly beneficial for our organization, particularly in supporting our SOC 2 and ISO certifications. The ease of setting it up was remarkable, thanks to the fantastic support from our account executive, Ashna Jeeva, who has been consistently on top of our auditing processes, ensuring everything stays on track. This supportive, personalized approach makes me greatly appreciate their services. The platform they offer is also extremely useful for following up and keeping track of the certification process and any missing documents, which streamlines our operations significantly. This not only makes us more trustworthy as an organization but also ensures a smoother certification process, ultimately helping us comply with data privacy and becoming more appealing to larger clients. I feel that Scytale's personal touch and efficiency make it an invaluable tool, and I am highly likely to recommend it to others, rating it a ten out of ten.
What do you dislike about the product?
I would like to see minor improvements in the email notification system, particularly for urgent matters that need immediate attention.
What problems is the product solving and how is that benefiting you?
I use Scytale for SOC 2 and ISO certifications, which enhances our trustworthiness and compliance with data privacy. It streamlines the certification process and keeps track of documents, boosting our credibility with larger clients.
Outstanding Compliance Partner for Our ISO 27001 Journey
What do you like best about the product?
What I like most about Scytale is the truly tailored and professional service we’ve received throughout our entire journey. The team has been exceptionally responsive and always willing to help with any question or challenge along the way. I have to give special credit to Laura Quan, who has consistently gone above and beyond — always available, kind, and incredibly professional. Her guidance and positive attitude made the whole process smooth and enjoyable.
Well recommended 👌
Well recommended 👌
What do you dislike about the product?
Internal platform and understanding exactly what are the action items to do.
What problems is the product solving and how is that benefiting you?
In the complex world of compliance — where we honestly didn’t understand much at the beginning — Scytale (and especially Laura) helped us navigate everything with clarity and confidence. They make compliance smarter, not harder. Their structured approach and simple explanations turned what could have been an overwhelming process into something clear, efficient, and manageable.
Efficient SOC2 Compliance with Stellar Support
What do you like best about the product?
I appreciate Scytale’s ability to cater to both novices and experienced users, making the learning curve manageable and guidance accessible, especially if you've never done auditing before. Once familiar, the platform allows users to pick up the pace quickly and smoothly. I find their integration feature highly beneficial, as it automatically collects evidence and identifies issues, which significantly streamlines the SOC2 auditing process. The dashboard is particularly useful, providing a clear, quick overview of compliance status, which I value greatly. I also recognize the team's helpfulness in explaining how to collect manual evidence and finding the best ways to proceed in various situations. The time it took to achieve SOC2 readiness for an external audit in just four weeks is incredibly impressive and highlights the efficiency of the platform. Additionally, the responsiveness and support from the team have made my experience enjoyable, and I highly regard their effective assistance throughout the auditing process.
What do you dislike about the product?
- The learning curve for Scytale is steep, especially for those without prior auditing experience. While the platform does its best to guide users, it can be daunting initially. - I wish there were more assistance and a guided process in justifying exceptions and deviations to avoid manual work, even though I understand these are meant to be exceptional cases. - The integration support for platforms like DigitalOcean is limited, with few features and configuration aspects automatically controlled. Although this is somewhat expected given DigitalOcean's status compared to larger providers, it still poses a limitation, and improved support would be beneficial. - The policies syncing process could be improved. Currently, I have to download signed policies manually from Scytale and upload them to Google Drive. An automatic export feature would be much appreciated. Not that I edit policies very often.
What problems is the product solving and how is that benefiting you?
I use Scytale for SOC2 auditing, benefiting from its integration features to automatically collect evidence and address issues efficiently, reducing the time to readiness for external audits significantly. The platform is user-friendly for both beginners and experienced users.
Effortless Audit Preparation with Stellar Support
What do you like best about the product?
I greatly appreciate how Scytale has streamlined the audit preparation and execution process, making it notably easy and simple. The user interface is well-designed and intuitive, adding to the ease of use. I value the support provided by Logan and Robin who were incredibly helpful and nice during the SOC two type two audit. Their professionalism and knowledge made the process smooth and stress-free. Additionally, Scytale brings great value by effectively organizing and creating order in the collection of evidence for audits, which is crucial for security compliance. The ability to manage user compliance through policy signing and security training sessions has been particularly useful and supportive of our organization’s compliance efforts. I find every feature useful and the comprehensive look of the system, along with the professional login experience, emphasizes its reliability. I am confident in recommending it to others, rating it a ten out of ten in likelihood of recommendation.
What do you dislike about the product?
nothing that comes to mind
What problems is the product solving and how is that benefiting you?
I use Scytale to streamline audit preparation, creating order in evidence gathering and managing user compliance through policy signing and security training, making processes simple and efficient.
Intuitive System and Outstanding Support for Startups
What do you like best about the product?
Their system is wonderfully intuitive, easy to adopt and implement and the Scytale team is wonderfully supportive and adaptive to our needs as a startup company.
What do you dislike about the product?
I do not have any dislikes that spring to mind.
What problems is the product solving and how is that benefiting you?
Scytale helps us meet our customer's and partner's requirements around security and cloud compliance.
Excellent Service and Support; Easy-to-use platform
What do you like best about the product?
Easy-to-use platform
Personal attention, good vibe, professionalism, customer-oriented
Ashleigh Du Preez was HIGHLY beneficial, VERY attentive, VERY professional
Personal attention, good vibe, professionalism, customer-oriented
Ashleigh Du Preez was HIGHLY beneficial, VERY attentive, VERY professional
What do you dislike about the product?
I was promised an integration with leading cyber security (Palo Alto Prisma) would be at a specific date, ready for integration with our SaaS - didn't happen
What problems is the product solving and how is that benefiting you?
SOC2 and ISO27001 certification
Well-Structured UI and Weekly Guidance Make All the Difference
What do you like best about the product?
The combination of well-structured user interface and in person weekly guidance from their customer support.
What do you dislike about the product?
Sometimes integration with certain tools could be problematic.
What problems is the product solving and how is that benefiting you?
It is an easy entry point to SOC2 Type 2 auditing.
Essential for ISO Certification, Seamless Compliance Management
What do you like best about the product?
I find Scytale particularly useful for its compliance monitoring and automated evidence collection capabilities. These features make our processes easier and the automation aspect significantly helps streamline our efforts towards ISO certification. Additionally, having meetings with our GRC Manager Robin has been incredibly helpful, as Robin assists us whenever we encounter questions, providing much-needed support during the setup process and throughout our use of Scytale.
What do you dislike about the product?
-
What problems is the product solving and how is that benefiting you?
I use Scytale for ISO-certification with handy compliance monitoring and automated evidence collection, simplifying our processes.
Automates SOC 2 and Saves Hours
What do you like best about the product?
The platform saves us hours by automating the SOC 2 process and keeping everything organized.
What do you dislike about the product?
Some integrations had a few issues, but support guided us through smoothly.
What problems is the product solving and how is that benefiting you?
Scytale saves time, reduces errors, and simplifies compliance management so we can focus on growing the business.
Great and modern way to guide the ISO certification process
What do you like best about the product?
I appreciate the way they guide us through the process, using a modern approach that automatically collects evidence via API integration. I want to give a special thanks to Ashna, who gave us the confidence to finalize everything within our planned timeline. I also really value their customer support, particularly when we run into issues with those connections.
What do you dislike about the product?
At times, we encountered difficulties getting the connections set up correctly on the first attempt.
What problems is the product solving and how is that benefiting you?
Assisting us in obtaining an ISO 27001 certification for our SaaS product.
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