We use Splunk Infrastructure Monitoring because it is a durable solution for our environment.

Splunk Observability Cloud
SplunkExternal reviews
External reviews are not included in the AWS star rating for the product.
User-friendly, offers good visibility through the logs, and helps identify issues in our environment
What is our primary use case?
How has it helped my organization?
Splunk Infrastructure Monitoring is easy to use.
The dashboards are good.
Splunk Infrastructure Monitoring has helped improve our operational performance and efficiency.
Splunk Infrastructure Monitoring has helped reduce our MTTD by 90 percent.
Our MTTR is good thanks to Splunk Infrastructure Monitoring.
What is most valuable?
The most valuable feature is log reporting.
What needs improvement?
The price has room for improvement.
For how long have I used the solution?
I have been using Splunk Infrastructure Monitoring for five years.
What do I think about the stability of the solution?
I would rate the stability of Splunk Infrastructure Monitoring ten out of ten.
What do I think about the scalability of the solution?
Splunk Infrastructure Monitoring is scalable.
How are customer service and support?
I have used the technical support a few times and they were good.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive.
What other advice do I have?
I rate Splunk Infrastructure Monitoring ten out of ten.
Splunk Infrastructure Monitoring is a good service that provides visibility into our environment.
I recommend Splunk Infrastructure Monitoring to organizations for the logs that will help identify errors in their devices and assist them in resolving the issues.
One person is required to maintain Splunk Infrastructure Monitoring.
Which deployment model are you using for this solution?
A stable tool with an easy setup phase that provides ease of use to its users
What is our primary use case?
In my company, we use Red Canary MDR to perform MITRE ATT&CK, after which I import the lot or whatever commands were run by Red Canary MDR to my Splunk system for further analysis. I use a type of real-time monitoring by Splunk.
What is most valuable?
The most valuable feature of the solution is the way it formats the raw data and helps make the understanding process much easier for the users. When you see the unformatted lots, it looks gibberish, especially for first-time users who may not understand a lot of things, but using Splunk Real User Monitoring (RUM) can make their job easier.
What needs improvement?
I had tried onboarding Splunk Real User Monitoring (RUM) on the cloud, but unfortunately, I couldn't onboard it on the cloud. It is an issue from my end that Splunk can try to improve.
For how long have I used the solution?
I have used Splunk Real User Monitoring (RUM) for over half a year. I use the solution with an enterprise license for a trial period of six months. I am a customer of Splunk.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
Everyone in the SOC team, consisting of 50 to 100 people in my new company, uses Splunk Real User Monitoring (RUM).
How was the initial setup?
The initial setup of Splunk Real User Monitoring (RUM) was easy.
The solution is deployed on-premises.
Which other solutions did I evaluate?
My company decided to go with Splunk Real User Monitoring (RUM) over other solutions since it has the ability to format raw data making the job of the organization easier.
What other advice do I have?
I recommend the tool to those planning to use it since even though similar tools are available in the market, Splunk Real User Monitoring (RUM) is easier to use, especially for businesses.
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
Splunk observability cloud review
Good enterprise solution
Provide real time alerts.
Helping monitoring the system.
Business activity monitoring.
Slow movement.
Real user monitoring
Helping server monitoring and infrastructure monitoring
Splunk Observability Cloud
Splunk Observability cloud review
Excellent log monitoring tool
Some inbuilt dashboard should be offered like monitoring tools
And can setup alert on logs.
Best security feature
Less UI friendly for end user
Great experience
The solution has enabled us to be more proactive, so we can identify and respond to an issue before there is a failure
What is our primary use case?
We use Splunk Infrastructure Monitoring to get an overview of what's happening in our customers' infrastructure. We're monitoring our servers, network, IoT devices, etc. We're a service provider, so the solution is installed in one place.
How has it helped my organization?
Splunk Infrastructure Monitoring has enabled us to be more proactive. We can identify and respond to an issue before there is a failure. It has helped us significantly. For example, if somebody is attacking us we can detect that there is an increase in traffic and investigate to see if it's legitimate. We can block them or take other actions before it becomes a problem.
What is most valuable?
Splunk Infrastructure Monitoring gives us complete visibility without the need for storage. We can visualize our infrastructure. Where is the traffic going? Are there any attacks? What are our vulnerabilities?
What needs improvement?
Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference.
For how long have I used the solution?
We have used Splunk Infrastructure Monitoring since 2015.
What do I think about the stability of the solution?
Splunk Infrastructure Monitoring is stable.
What do I think about the scalability of the solution?
Splunk is scalable. It's easy to add more devices as needed.
How are customer service and support?
I rate Splunk support an eight out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Splunk, we used multiple vendors, including Cisco, SolarWinds NPM, and WhatsUp Gold.
How was the initial setup?
The deployment process isn't complicated. We installed Splunk on a VM and started it. We have a team to deploy and monitor it.
What was our ROI?
Splunk is worth the investment. When an incident happens, you need reports immediately, and Splunk is the best monitoring solution for this.
What's my experience with pricing, setup cost, and licensing?
Splunk is expensive, but it's the best solution for the job.
What other advice do I have?
I rate Splunk Infrastructure Monitoring a nine out of ten. Splunk is a responsive piece of software. It's user-friendly and easy to get the data you need. I advise people to take the time to learn how to create reports and analytics.