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Great product for security posture management
What do you like best about the product?
This is a great product for generating a comprehensive security posture for our organization and 3rd/4th party suppliers by using risk vectors to provide a quantifiable score.
What do you dislike about the product?
decay times for vulnerabilities after remediation, a capability BitSight is working to address with dynamic scans.
What problems is the product solving and how is that benefiting you?
BitSight gives us visibility into which suppliers are affected by zero-day vulnerabilities. This allows us to quickly identify and contact only those specific suppliers, streamlining communication and enabling us to track their remediation progress effectively.
Great tool for managing external sourced vulnerabilities
What do you like best about the product?
The organization of vulnerability findings by severity, risk vector, type of vulnerability makes it helpful to organize and report on your vulnerabilities. Many findings have been from areas we either didnt know about, or never knew were vulnerable. While the GUI interface is extremely well organized and easy to use, I found it quite helpful using the Bitsight API structure to pull finding totals by Risk Vector, Grade, etc into a spreadsheet that gets regularly updated every few hours. Bitsight has not only helped our company's security posture, but also helped in my knowledge of website construction on a deeper level than I previously had, and Ive been in this field as a developer and a security analyst for over 30 years. Of all the security tools we employ here, Bitsight is probably my preferred tool to use. I find it challenging and easy at the same time.
I find the customer support team an excellent resource. In my 4 years of working with them now, Im sure Ive aggrivated them to no degree with my relentless questions and requests. But they are always there and willing to help me.
I use Bitsight everyday. Its part of my job. I consider it to be my 3rd arm. The loss of this tool would be a significant change in my career.
I find the customer support team an excellent resource. In my 4 years of working with them now, Im sure Ive aggrivated them to no degree with my relentless questions and requests. But they are always there and willing to help me.
I use Bitsight everyday. Its part of my job. I consider it to be my 3rd arm. The loss of this tool would be a significant change in my career.
What do you dislike about the product?
As helpful as it can be, at times there are areas that can be improved as well. Bitsight isnt as always as thorough as it could be. While it does in depth scanning of many of our external resources. there are several with the same vulnerabilities that seemingly get overlooked. Or its like one group of findings gets found one month.. two months later, another group is found with the same vulnerabilities. Also Id love to see a bit more transparency about the formulas used in calculating grades, and RV scores.
Lately, my use of customer support has been not as frequent as their response time has dropped off a bit. Where I used to get responses to questions within a few hours to a day.. now it seems many questions go several days before they get a first response.
Lately, my use of customer support has been not as frequent as their response time has dropped off a bit. Where I used to get responses to questions within a few hours to a day.. now it seems many questions go several days before they get a first response.
What problems is the product solving and how is that benefiting you?
BItsight helps our company in improving its security posture. In the years that I have been administering Bitsight for us, we have improved our security view and the way we look at ourselves immeasurably. Not only myself, my security team, but other peripheral teams in our IT department take stock of what we do here too.
Great Representatives and Responsive Support
What do you like best about the product?
Bitsight's support representatives are fantastic at showcasing new tools and offering support where needed. They are knowledgeable, friendly, and eager to research topics to provide speedy support.
What do you dislike about the product?
Their platform is great to use and the only hiccups are niche requirements that I, as a user, may have. However, Bitsight has always been eager to create internal enhancement requests for these niche needs.
What problems is the product solving and how is that benefiting you?
Bitsight is providing us with insight into our supply chain's resiliency in terms of cybersecurity.
Cybersecurity Specialist leveraging the application for third-party reveiws
What do you like best about the product?
Automation with providing vendor questionnaire integration along with secure mechanism for attestations
What do you dislike about the product?
Reporting is Bland and lacks more interactive robust functionality.
What problems is the product solving and how is that benefiting you?
End-to-End third-party risk management with vendor monitoring.
BitSight Review 1 Aug 2025
What do you like best about the product?
The BitSight Rating score is an easily understood metric by companies who wish a quick method to assess DuPont's security posture.
What do you dislike about the product?
The Continuous Monitoring module does not offer the full functionality required to manage the remediations in a proactive manner. We often need the support of the BitSight Account Manager.
What problems is the product solving and how is that benefiting you?
BitSight is providing a measure of how safe it is to do business with the company. If the rating is good, it provides confidence that the company is worth doing business with.
Bitsight CM Review
What do you like best about the product?
Positive Bitsight CM List: - Bitsight Scan - Risk Vectors - Asset Distribution - Security Rating - Security Incidents - Ratings Tree - Findings - PDF Report flexibility - Alerts and notifications
What do you dislike about the product?
Negative Bitsight CM List: - Collaboration (EVA) - there was some issues with getting vendors access to SPM, but I think it's been fixed since. However, I don't think it's always clear to vendors how to access the SPM when we send them the EVA invitation. If there was a tip sheet or another document available to explain what SPM is giving them and what they can do with the data provided with the access.
What problems is the product solving and how is that benefiting you?
Vendor insight and alerting/notifications.
CM review
What do you like best about the product?
The functionality and reports are very insightful, and I like how you can create the scanned results and send to the vendor contacts
What do you dislike about the product?
The functionality and reports are very insightful, and I like how you can create the scanned results and send to the vendor contacts.
I would like to see the CM and VRM share the same contact list.
I would like to see the CM and VRM share the same contact list.
What problems is the product solving and how is that benefiting you?
Insight into vendor activity and scoring as well as reports are extremely beneficial
Insightful Review Session
What do you like best about the product?
They had knowledgeable experts discuss our current environment and offered ideas on improvements.
What do you dislike about the product?
The only thing I dislike is the number of pages you need to search through for information.
What problems is the product solving and how is that benefiting you?
Help us assessing our third parties.
Reliable Security Ratings and Excellent Support Experience
What do you like best about the product?
Bitsight provides clear, data-driven security ratings that help benchmark our organization’s cybersecurity posture and evaluate third-party vendors. The intuitive dashboards and detailed analytics allow for quick risk assessments and informed decision-making.
Data Transparency: The platform provides visibility into the specific risk vectors affecting the rating, allowing our team to prioritize mitigation efforts.
Regulatory Alignment: Bitsight’s reports are helpful for communicating risk posture to stakeholders and auditors.
Responsive Support: Their support staff is knowledgeable and responsive, helping us quickly resolve questions and get the most from the tool.
Data Transparency: The platform provides visibility into the specific risk vectors affecting the rating, allowing our team to prioritize mitigation efforts.
Regulatory Alignment: Bitsight’s reports are helpful for communicating risk posture to stakeholders and auditors.
Responsive Support: Their support staff is knowledgeable and responsive, helping us quickly resolve questions and get the most from the tool.
What do you dislike about the product?
Until recently, the remediation timeline for reflected improvements in the score can be slow, even after fixing identified issues. This sometimes creates a disconnect between our internal posture and the external rating.
What problems is the product solving and how is that benefiting you?
Bitsight is helping our organization address several key cybersecurity and compliance challenges:
Security Performance Benchmarking: It provides a standardized way to measure and compare our organization’s cybersecurity performance over time and against industry peers, which helps justify security investments and track improvements.
Regulatory and Compliance Readiness: Bitsight supports our compliance efforts with HIPAA, HITECH, and other healthcare regulations by providing external validation of our cybersecurity controls and offering documentation that can be used in audits and board reporting.
Executive and Stakeholder Communication: The platform makes it easier to communicate cybersecurity risk in business terms to non-technical stakeholders, which helps align security initiatives with broader organizational goals.
Security Performance Benchmarking: It provides a standardized way to measure and compare our organization’s cybersecurity performance over time and against industry peers, which helps justify security investments and track improvements.
Regulatory and Compliance Readiness: Bitsight supports our compliance efforts with HIPAA, HITECH, and other healthcare regulations by providing external validation of our cybersecurity controls and offering documentation that can be used in audits and board reporting.
Executive and Stakeholder Communication: The platform makes it easier to communicate cybersecurity risk in business terms to non-technical stakeholders, which helps align security initiatives with broader organizational goals.
Tool is good, managed service has improved greatly, but at quite the premium cost
What do you like best about the product?
the finding details, customer service is usually pretty good from managed service employees and bitsight support, rarely any down from the platform time as I use it daily
What do you dislike about the product?
not being able to send questionnaires to some third parties without having to submit a support ticket.... by far the worst feature. The questionnaire Issue Management is lacking (sending issues back to vendor and having them respond), overall the Bitsight tools function very much like separate tools, don't work together, at times the managed service employee's lack of cyber knowledge is very apparent as they are way overly reliant on Bitsight's scoring system, lack of AI features as competitors implement them
What problems is the product solving and how is that benefiting you?
manage vendors
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