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User friendly - but some things dont work as fast or efficiently on occasion

  • By Information Technology and Services
  • on 09/14/2022

What do you like best about the product?
Insights as well as AI providing suggestions and finishing consultant sentences. LIVE view is awesome as well as Cresta Director.
What do you dislike about the product?
Hiccups syncing with back end system (live engage). User-friendliness to view comments and review commensts.
What problems is the product solving and how is that benefiting you?
manager to consultant visibility, and feedback accessibility.


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