Contentsquare Data Connect
ContentsquareReviews from AWS customer
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It makes analytics a lot easier
What do you like best about the product?
Journey analysis, session reply and the page comparator!
What do you dislike about the product?
Nothing at all! The tool is great to use for me.
What problems is the product solving and how is that benefiting you?
Business specific analysis including customer journey friction
A really must have tool
What do you like best about the product?
How easy the tool is to use, the real opportunity to learn a lot from your onsite customer habits and make efficient and real-time updates on the website. Also, the great and powerful community they created.
What do you dislike about the product?
There's always an opportunity to do things better but for now, there is nothing I dislike
What problems is the product solving and how is that benefiting you?
Identifying customer journey, easily fixing onsite issues, learning more from customer habits.
Super tool, great team expertise !
What do you like best about the product?
The plugin on Chrome: CS Live, which is very useful for gathering data instantly
The team: expertise and very reactive
The team: expertise and very reactive
What do you dislike about the product?
Nothing special. Pricing could be better :-)
What problems is the product solving and how is that benefiting you?
Gathering relevant data to optimize our UX
Very intuitive interface easy to use
And being more data oriented
Very intuitive interface easy to use
And being more data oriented
Most complete tool in the market to accelerate on data insights
What do you like best about the product?
The ease of use and the guidance that you get from your dedicated customer success team. Due to contentsquare's algorythms, I directly see the impact of revenue in changes that can be made in terms of UX/UI or features.
What do you dislike about the product?
It takes quite some time to understand the tool, but that is more because it is so complete. If you compare the platform with Google Analytics, this provides next level on-top-of insights.
What problems is the product solving and how is that benefiting you?
Insights on customer journey's from page to page, end-to-end. Reasons why certain pages have a lot of drop-off's. Reasons why we have lower conversion.
Super tool for CX and UI analytics
What do you like best about the product?
This is the easiest behavioral analytics platform or tool I have used so far. You don't need to be an analyst to gain meaningful and valuable insights from it. Before using CS, we primarily relied on GA, but the results were only mediocre. During our recent eCommerce replatforming, Contentsquare allowed us to solve problems and address issues very quickly.
What do you dislike about the product?
It is pricey for sure. And the addons more so...
What problems is the product solving and how is that benefiting you?
It's easy to identify UI/UX struggles and pain points with this tool. Analyzing and assessing the value of A/B tests is straightforward as well. So far, the return on investment has been excellent. The digital experience monitoring features, especially the error and speed analysis, have proven particularly useful during our eCommerce replatforming process.
More human analytics provides better analytics
What do you like best about the product?
What is most helpful about Contentsquare is its ability to scale a large project down to customized and broad analytics.
What do you dislike about the product?
I have not found something that would be considered a "dislike". All software and software companies have room for improvements; however, Contentsquare does act on feedback immediately.
What problems is the product solving and how is that benefiting you?
Using tools such as Google Analytics and Adobe Analytics, our company can see the "what" about our data in metrics. Contentsquare provides the "why" merged with the "what" within our data metrics.
Recommendations to others considering the product:
Consider what you are missing in your analytics platform, then consider what those key performance metrics could mean to your organization.
a super solution to understand user experience
What do you like best about the product?
i like the zonning part because it's very usefull for monitor operation
What do you dislike about the product?
the cartographie part because each time we create a new page, we have to add it before analyzing
What problems is the product solving and how is that benefiting you?
now we can have data on our commercials animation
My favourite analytics tool
What do you like best about the product?
Simple way of visualising User and Session interactions on a website. Great account management support.
What do you dislike about the product?
I found that it was a steep learning curve due to how different it is from other analytics tools. Once mastered, it is terrific.
What problems is the product solving and how is that benefiting you?
Pinch points in user journeys. Monitoring of core webvitals, great for using before and after a development goes live. Issues with scripts.
Excellent Insights
What do you like best about the product?
Easy to use interface!
Lots of support was offered!
Can use the data and make actions + insights off the back of it.
Lots of support was offered!
Can use the data and make actions + insights off the back of it.
What do you dislike about the product?
Almost... too much information to use! Everything else is brilliant!
What problems is the product solving and how is that benefiting you?
Conversion rate, frustration points, customer journeys!
Great tool and covers a lot of data
What do you like best about the product?
The easy UI and data and insights available
What do you dislike about the product?
there is a high potential for a lot of duplicated work across the business
What problems is the product solving and how is that benefiting you?
finding data that might highlight customer frustrations, what we have realised is that a lot of data on it's own can still be interpreted in many different ways
Recommendations to others considering the product:
take time to join in webinars, the tool still requires learning but even the intuitive tools are very good
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