Contentsquare Data Connect
ContentsquareReviews from AWS customer
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Amazing tool with the best inhouse support
What do you like best about the product?
It gives us quick wins and great insights into how our AB tests are performing and allows us to discover which areas of our site need optimization.
What do you dislike about the product?
For some modules it would be great to have a multiple variant side by side overview, rather than being limited to only being able to compare 2
What problems is the product solving and how is that benefiting you?
Understanding the moment of frictions consumers are facing during their journey across our sites
Recommendations to others considering the product:
x
Great UX & UI insight analysis tool
What do you like best about the product?
All the various analysis tools available. Gives you a visual statistic, better for presenting to stakeholders and understanding customer experience. A great tool to evolve business.
What do you dislike about the product?
Projects aren't kept locally/offline, any projects created be it for demo/ad hoc are shared out. Therefore, the number of projects adds up as more users join and create their projects.
What problems is the product solving and how is that benefiting you?
Customer journey. Where customers are leaving page, where they are struggling, what is the purpose of the page and are the customers engaging with this purpose.
Best Click-Action Analytics Tool
What do you like best about the product?
Ease of use
Simplicity
Great insights
Self service
Simplicity
Great insights
Self service
What do you dislike about the product?
Configuring AB testing to get snapshots of both of your experiences is a little complicated
What problems is the product solving and how is that benefiting you?
User journey and uderstanding user behaviors
Delivers
What do you like best about the product?
The UI is easy to use, the product documentation enables a self-start environment, the team is responsive and thorough, and the tool helps us answer and resolve critical business questions.
What do you dislike about the product?
Some of the UI features are not intuitive like Session Replay (slowing down the speed) and so on. The controls are tucked inside of "settings".
What problems is the product solving and how is that benefiting you?
Journey analysis, session details, frustration index, a/b testing, etc.
Powerful analytics and tracking tool that can transform your product and UX strategies
What do you like best about the product?
ContentSquare provides a lot of powerful and interesting analytics and dashboard capabilities. These capabilities serve as a great starting point to analysis and gives visual insights into your product.
What do you dislike about the product?
While ContentSquare provides lots of capabilities and dashboards/visualizations, sometimes it can be difficult to find things in the interface. It's also not overly intuitive where the data are coming from and how to access raw data if necessary.
What problems is the product solving and how is that benefiting you?
Having quick visualizations and dashboard views into insights about our product. This serves as a great starting point for additional research.
UX Advance Analytics
What do you like best about the product?
The possibility to do advanced analysis dedicated to the user experience, study the user journey and user flow to understand the pain point, other this permitted to sees some session replay
What do you dislike about the product?
At the moment the possibility to managing some aspect of the platform for example the mapping and a sometimes the platform have some problem to read the status of mobile version
What problems is the product solving and how is that benefiting you?
Bounce rate and exit rate for a different page, otherwise the campaign page, that we check wich element work or not, other this permitted to resolve the missing of A/B test tools
Amazingly easy and insightful software helps us solve problems and validate theories
What do you like best about the product?
Easy to use software that really helps to drill down with meaningful graphs to easily see where visitors are going within our site. You can quickly reverse the flow, too, so you can start with any page and work your way out. Super insightful!
What do you dislike about the product?
There's not much to dislike, really. The only feedback I would provide is the ability to change colors. That may actually even be a feature and I just don't know about it.
What problems is the product solving and how is that benefiting you?
We are always trying to figure out where people go when they visit our site, which pages or sections are most popular, heat maps showing where people look and click. We want to see if people are following an expected or desired path.
Excellent Insights!
What do you like best about the product?
I really like how comprehensive the data is and how flexible the tool is to add new reporting and tracking.
What do you dislike about the product?
If you don't use the tool regularly, it can be challenging to reorient yourself. Not a flaw in the platform though.
What problems is the product solving and how is that benefiting you?
Heatmapping has helped us optimize everything from the home page and flydown navigation to our PDP template. The video replays of actual shopper sessions have also provided insights that we never had before.
Detailed analytics to help with ux improvements
What do you like best about the product?
zoning analysis helps us see where users gravitate too, as well as the attractiveness rating.
What do you dislike about the product?
There is just a lot to take in, it is a very robust platform, so it can be slow at points. This is understandable, and hopefully can be optimized in the future.
What problems is the product solving and how is that benefiting you?
Prioritization of content based on user interaction, click rate and revenue driven by direct content areas.
Loving Contentsquare!
What do you like best about the product?
Aside from the platform itself being very easy to use, it presents data in a very organized visual manner. This makes it easy to share with teams who may not directly use the platform. We've also had such a positive experience with the Contentsquare representatives that we've interacted with. Everyone is so helpful and it's easy to see that they take our businesses seriously.
What do you dislike about the product?
I wish that it would keep data from more than 3 months ago.
What problems is the product solving and how is that benefiting you?
We've had a chance to view user frustrations that aren't visible from other data. I personally like looking at zoning analyses for heatmaps and a visual way to view page performance.
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