Contentsquare Data Connect
ContentsquareReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
498 reviews
from
External reviews are not included in the AWS star rating for the product.
Great experience for understanding site behavior
What do you like best about the product?
Page mapping and video replays of the visitor interactions have been incredibly helpful for understanding how the individual interacts with our site and what we can do to improve it.
What do you dislike about the product?
No downsides have really been detected. It's been a great experience using the platform.
What problems is the product solving and how is that benefiting you?
ContentSquare has allowed my team to make adjustments to the layout of our site based on certain frustrations or triggers that the site visitor displays. It has allowed us to optimize the layout so that we can ensure the visitor is interacting with as much of the site as possible.
good tool but it can be better
What do you like best about the product?
chrome extension and all the basic and standard features
What do you dislike about the product?
the complexity of the UI to create mapping and segmentations to execute and meet the needs
What problems is the product solving and how is that benefiting you?
Get additional business insights without the tagging and facilitate an easy adoption of the data
Highly recommend it !
What do you like best about the product?
The possibility to analyze the full conversion tunnel on website and session replay!
What do you dislike about the product?
Complex to understand fully but worth it :)
What problems is the product solving and how is that benefiting you?
Conversion problem on subscription funnel ; understanding
Great tool for merchandising analysis
What do you like best about the product?
Simple usage, Visual reports, support from the CS team
What do you dislike about the product?
it's hard to follow on all new updates and features but this can be seen as well as advantage of CS
What problems is the product solving and how is that benefiting you?
identification of the UX friction points on the website, analyze of engagement with content on the website
Very robust analytic tool
What do you like best about the product?
Easy data analytics using the chrome extension. Journey explorer tool in the web app.
What do you dislike about the product?
There are more and more features and sometimes hard to keep up with... feel a bit too complicated to navigate the tool
What problems is the product solving and how is that benefiting you?
To understand traffic (by device), CTR, Engagement, drop-off locations, those quantitative data
The tools are essential in data analysis. The teams are available and ready to listen
What do you like best about the product?
I like the ergonomy and evolution of tool
What do you dislike about the product?
There is nothing I don't like about Content Square
What problems is the product solving and how is that benefiting you?
ContentSquare has enabled me to see the uses of consumers and to improve their experience
The best UX Analytics platform ever
What do you like best about the product?
We like the plurality of returned kpis, and also very much the ergonomics of the platform.
What do you dislike about the product?
There is nothing that we cannot love about this platform
What problems is the product solving and how is that benefiting you?
We better understand our customers, and we have better control over their journeys on our site.
We are therefore able to improve the journeys we offer.
We are therefore able to improve the journeys we offer.
Exceptional!
What do you like best about the product?
The ease of use of this product is excellent, from input to data visualization. Zoning analysis is my favorite component and has served useful in prioritizing where we optimize site pages.
What do you dislike about the product?
That there can be too many mappings, which makes it harder to discern the best option to use.
What problems is the product solving and how is that benefiting you?
Friction points for the customer while also aligning on prioritization and time management internally on where to focus our efforts.
Offers great flexibility to test and analyze how content performs on our website
What do you like best about the product?
The zoning tool in Contentsquare has been really helpful in assessing various landing pages and how they are performing based on the differents metrics such as click rate, conversion rate, etc. While we haven't dived into A/B testing, it would be great to use the zoning product within Contentsquare to discover which content performs best with certain customer segments we determine important to our business. Contentsquare has already helped drive decisions to improve the UX design for our main homepage and continues to help plan designs for our upcoming campaigns and their landing pages.
What do you dislike about the product?
So far, while Contentsquare offers all these tools and metrics, it can become overwhelming to build a business case. From a top-level standpoint, it can be difficult to determine which metrics or goals are important to you at first which at this point, the role of the CRM is important to guide you through the best practices and tips for success.
What problems is the product solving and how is that benefiting you?
Contentsquare has been beneficial in guiding our UX and design, making sure click-through and exposure rate increase for users by helping determine what content, exactly, performs best against each other. It's also been beneficial in that before, we were making assumptions, but the exact metrics and data within Contentsquare prove that our assumptions are valid and can guide us to make more substantial decisions to update and improve the website.
Insight into user journey
What do you like best about the product?
gives information about the user journey, which helps to optimize the sites day after day
What do you dislike about the product?
not any that I could think of at the moment
What problems is the product solving and how is that benefiting you?
you can understand customer's pain points while navigating different pages on the website and other KPI's
showing 381 - 390