CloudBees Unify: Editions
CloudBeesExternal reviews
633 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Fast and persistent.
What do you like best about the product?
I get a response right away my SLA is 4 hours I normally get a response within 30 minutes. When we have a problem with solving the issue these folk do not give up... they keep working on the problem until I am satisfied.
Most of the folks I worked with supporting CloudBees have been extremely knowledgable, the others have been very knowledgeable. CloudBees and Jenkins is a vast ecosystem and I am impressed with the depth and breadth of their knowledge.
Most of the folks I worked with supporting CloudBees have been extremely knowledgable, the others have been very knowledgeable. CloudBees and Jenkins is a vast ecosystem and I am impressed with the depth and breadth of their knowledge.
What do you dislike about the product?
I wish I could get a slack channel to ask for support.
What problems is the product solving and how is that benefiting you?
Installation, Configuration and integration. I have been able to set up the system in a kubernetes infrastructure and integrate it with the key parts of our business.
Good solution
What do you like best about the product?
I think it is a very good solution and I love how scalable it is depending on the issue your team or company wants to solve with it.
What do you dislike about the product?
I'd say it requires some training for developers to be proficient and to be able to easily integrate it into their systems, which might make it a bit expensive for the company overall.
What problems is the product solving and how is that benefiting you?
Using it mostly to provide Continuous Integration and Continuous Deployment for our product. It is efficient and scalable.
Cloudbees core is everything you love about jenkins and more
What do you like best about the product?
Opening a ticket with Cloudbees support has always resolved any issue that I have brought to them. As well as timely responses from support always have given me peace of mind that if something ever went wrong or if we ever had any questions that we could rely on Cloudbees.
What do you dislike about the product?
I would have to say the authentication model for the support site could be better. The Cloudbees network portal feels a little dated.
What problems is the product solving and how is that benefiting you?
The business problem that we are solving is that we can have a highly used and effective tool in the marketplace without having to have many high level experts on staff. It gives us vetted plugins and updates. It allows us to have piece of mind when updating the platform that it has been tested and compatible with the plugins we need daily.
Recommendations to others considering the product:
If you need support or don't have Jenkins engineers on staff this is a good option.
Admin
What do you like best about the product?
Rapid answer and good support always, super.
What do you dislike about the product?
Always supplying support log, tedious repetition of problem.
What problems is the product solving and how is that benefiting you?
CI
Recommendations to others considering the product:
None
Good and helpful
What do you like best about the product?
Continuous Delivery and integration flawlessly. Its easy to use and implement.
What do you dislike about the product?
No such feedback, need to explore more with the time and scenario wise.
What problems is the product solving and how is that benefiting you?
automatic deployment without any delay.
Great product
What do you like best about the product?
Kubernetes Support,
Plugin validation through BeeKeeer
Multiple Masters
Plugin validation through BeeKeeer
Multiple Masters
What do you dislike about the product?
Sometimes it takes a while for plugins to be validated and officially supported.
Upgrading the kubernetes manifests could be made easier.
Upgrading the kubernetes manifests could be made easier.
What problems is the product solving and how is that benefiting you?
Multiple teams are able to take control of their CI / CD process without a concern for ruining the CI process for other teams.
Recommendations to others considering the product:
Understand Kubernetes and the requirements for Cloudbees well before creating your cluster.
new customer in jenkins
What do you like best about the product?
good support and details reply, and quick responding
What do you dislike about the product?
the online forum solution, sometime can't the resloved comments
What problems is the product solving and how is that benefiting you?
good for the develpoers, so far dont have the business problems
Jenkins Cloudbees
What do you like best about the product?
I am an admin of Jenkins Cloudbees. The setup is simple. it is all flat file based which makes it easy to backup and implement
What do you dislike about the product?
Debugging is not as easy. Sometimes, we have to click through multiple links to figure out what happened.
What problems is the product solving and how is that benefiting you?
Devops implementations. Continuous Integration and Continuous Delivery.
Always responsive, listens to the problem.... at times resolutions are not available though
What do you like best about the product?
- responsiveness: it has automated bee bot to acknowledge a request soon followed by someone in real to do initial acknowledgement/evaluation.
- reachability: we are confident that someone is within reach to help us
- reachability: we are confident that someone is within reach to help us
What do you dislike about the product?
Sometimes issues/requests that we honestly feel important need to go through a series of justifications and push back and non optimal workarounds, if available.
What problems is the product solving and how is that benefiting you?
- Enhancement needs to plugins.
- Guidance and solutions to custom CICD needs.
- Guidance and solutions to custom CICD needs.
Cloudbees Support feels like they are part of MY team
What do you like best about the product?
1. They were persistant in contacting me, as I missed 2 appointments, but they still gave me a chance to make a third appointment.
2. The understanding of the issue was quick
3. The resolution was quick and simple
2. The understanding of the issue was quick
3. The resolution was quick and simple
What do you dislike about the product?
1. I was not provided working examples
2. They did not ask me about my objectives, or the complete environment
3. They could have asked me questions to evaluate how I am using Jenkins and propose improvements
2. They did not ask me about my objectives, or the complete environment
3. They could have asked me questions to evaluate how I am using Jenkins and propose improvements
What problems is the product solving and how is that benefiting you?
CI/CD for 8 teams , and scalable solution which we can offer as service
showing 311 - 320