My major use cases for WSO2 API Manager are mainly for system integration between multiple layers because we are working on the middleware layer between the systems.
WSO2 API Management
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Middleware integration has become smoother and manages API lifecycles and scopes effectively
What is our primary use case?
What is most valuable?
WSO2 API Manager has everything that any API Manager product could have. This is the best thing to say about WSO2 API Manager, as it has everything I needed.
The Lifecycle Management feature helps me manage my APIs when I'm using it. Additionally, it has a scoping feature that not every API Manager product has. This is a feature that can be considered an add-on or something extra that WSO2 API Manager has, and other products might not have because it is not a mandatory feature.
What needs improvement?
Regarding WSO2 API Manager, I have no drawbacks or areas for improvement. However, regarding the Micro Integrator, I had some issues while developing complex services because it was mainly designed to be used for simple services, not complex ones. While using complex services, I encountered some issues. I communicated this with WSO2, and they released other products that solved everything related to my concern. These products were released before my concern was raised. When I explored them, they were pretty good, and I did not see the same issues I had experienced. WSO2 is enhancing themselves, and their products are fine. The previous concern was about the previous product, so it is resolved now since there are new products available.
I would like WSO2 to improve quality or response time in support, or both.
For how long have I used the solution?
I have been using WSO2 API Manager and the Micro Integrator for three years.
What do I think about the stability of the solution?
I do not face any issues regarding API security from OAuth 2 based authentication. It is secured and well-secured, and I have not faced any security-related issues.
The issues I have faced with WSO2 were more related to the environment, not the product itself. If you do not have a stable environment with enough resources and everything else in place, whatever product you are using will go down. What I faced was more related to the environment, not the product.
What do I think about the scalability of the solution?
For the cases I have experienced, WSO2 API Manager is easy to scale. I did not face any issues, though I have not worked on everything. In the cases I worked with, it was easy and I did not face any issues.
How are customer service and support?
I believe the technical support from WSO2 is better than other support. They are good in their support.
The support is an important thing because not every company or every middleware product company or integration product company has advantages in this point. If a company has an advantage in support, it would be exceptional. I believe the support is a significant strength for WSO2.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have dealt with TIBCO Mashery before, but it is now sold out to Boomi, and its name is now Cam. I explored it but did not work deeply using it. It is good, and I do not have any concerns. I also worked with Software AG API Manager product. I believe it is sold out now to IBM, though I am not certain if this information is correct. They were good, and I did not have critical comments when I explored them, but I did not work deeply with them.
Regarding TIBCO Mashery, there were a lot of concerns, but since it is sold out now, there is no need to mention the pros and cons because the support will end in October 2026. It was missing a lot of features. Regarding Software AG's API Manager product and Boomi, I believe the only difference is about the design and how to deal with it, but they are not missing main features.
How was the initial setup?
WSO2 API Manager is really easy to install and deploy. This is the main thing that anyone can install and use WSO2 API Manager. In other products, it is much more complex and needs experts. WSO2 API Manager was open source from the beginning, so the documentation was everywhere, and it was easy to install, deploy, and do everything else. For other products, they require expertise.
What about the implementation team?
We worked in all environments for WSO2 API Manager installations. On-premises, hybrid, and cloud. The installations in WSO2 were on-premises. For TIBCO Mashery, it was on-premises and cloud.
What was our ROI?
I believe WSO2 API Manager is able to save time or money for the client in terms of ROI. I believe this point is applicable for all the middleware or integration products as they are all saving a lot of time. I cannot give a specific rate, but there is definitely saving in time and efforts since you have a middleware layer using integration products. Since you can scale it and maintain your work, it is effective.
What other advice do I have?
The thing that I hoped WSO2 had in their integration products, not WSO2 API Manager, was AI agents, and now they have this. I believe at this stage, they have the things that the market is going through. I did not use the analytics capabilities on WSO2 API Manager. I only used it to publish APIs and to develop and publish APIs, but I did not use any analytics features.
I did not use the fine-grained access control feature. From their marketplace, I did not explore it before, so I did not explore it. My overall rating for this review is 8.
Amazing API
What do you like best about the product?
it is an open source and also its full lifecycle API management platform designed and building and securing and also its offers several notable features and capabilities.
What do you dislike about the product?
UI is some what difficult and also it cant be setup easily that means its not beginner friendly
What problems is the product solving and how is that benefiting you?
Digital transformation
Good but can be better
What do you like best about the product?
Has almost everything we expect. And scallable with sole configs.
What do you dislike about the product?
Our company has lots of data traffic since we're in retail and sometimes api manager struggles with default settings. And docs can be a lot better, feel like it's not very beginner friendly.
What problems is the product solving and how is that benefiting you?
Our current api manager is a mess, so we needed some solution which can be replaced without that much effort. And obviously should work as expected. And although a bit of learning was required after initial setup its working seamlessly.
Easy to Use and Flexible API Managemen Platform
What do you like best about the product?
I appreciate the user-friendly interface and the flexibility it offers for managing, creating, and monitoring APIs. The documentation is clear, and the product provides strong integration capabilities, robust security, and extensive analytics features. These aspects make API lifecycle management straightforward and efficient, whether for small or large-scale projects.
What do you dislike about the product?
While WSO2 API Manager is a powerful and flexible platform, there are a few areas that could be improved. The initial setup and configuration can be complex and time-consuming, especially for new users without prior experience
What problems is the product solving and how is that benefiting you?
WSO2 API Manager is helping us centralize and streamline the management of our APIs across different teams and environments. It solves the challenges of securing, publishing, monitoring, and versioning multiple APIs, which was previously time-consuming and error-prone
APIM review
What do you like best about the product?
Secured API exposure, Rate limiting, throttling,
What do you dislike about the product?
Struck with the caches sometimes. Hence we have to open new tab and access
What problems is the product solving and how is that benefiting you?
Secured way of exposing the APIs
Open Source Power for API Lifecycle Management
What do you like best about the product?
Supports both on-premise and cloud deployments, with microgateway capabilities for high availability and low-latency API calls in distributed systems
What do you dislike about the product?
Initial setup configuration steps sometime unfamilier for bigginers
What problems is the product solving and how is that benefiting you?
Configuring and managing enterprise level apis
So Advanced Solution
What do you like best about the product?
It provides complete API life cycle including governance, rate limiting etc.
What do you dislike about the product?
When a policy error happens there is no push notification mechanism. I believe this should be implemented.
What problems is the product solving and how is that benefiting you?
Strong Security
It is scalable and cloud ready for our use
It has a centralized control environment and managing governance
It is scalable and cloud ready for our use
It has a centralized control environment and managing governance
WSO2 APIM with Sampath Bank
What do you like best about the product?
WSO2 APIM has made our API ecosystem system more robust, Simplified to integrate and more secure
What do you dislike about the product?
There are some features which are in the Bijira are not available in the current on prem versions
What problems is the product solving and how is that benefiting you?
API Management
Mediation
Security implementation
Mediation
Security implementation
Informative and enlightening
What do you like best about the product?
The APIM Is the most flexible and customizable api management platform I have used, support is also good
What do you dislike about the product?
Can be buggy since its feature intense and also a bit complex with a high learning curve
What problems is the product solving and how is that benefiting you?
Application and database integrations
A Comprehensive Review of an Enterprise-Grade API Solution
What do you like best about the product?
Wso2 api manager is the enterprise level open source and customizable api manager solution.Strong security and scalablity highly appreciated.
What do you dislike about the product?
It will be littlebit complex for new users
What problems is the product solving and how is that benefiting you?
Without api manager we havent designated way to track our apis. With this solution we can design, develop, maintain the apis. Api manager helps to maintain full lifecycle of the api manager.
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