Universal Automation Center
Streamlined Multi-Cloud Management with Stellar Support
Great Performance That Speeds Up Client Feed Onboarding
Admin operations documentation could have been better
SFTP jobs from clients sending feeds
Speed to market in terms onboarding client feeds data
Integrating with various other services using API and running all that jobs in SB.
Benefits have been great in terms of scaling our data operations and recon jobs and data processing
Simplifies Daily Tasks with Robust Tools
Streamlines IT Automation with Ease
Powerful, Flexible Platform with an Intuitive, Secure Interface
Seamless Stonebranch Integration with an Intuitive Drag-and-Drop UI
Seamless Legacy Integration, Easy Monitoring, and Excellent Smart Alerts
Workflow automation has improved complex data transfers but still needs simpler pricing and setup
What is our primary use case?
Currently, I only work with Stonebranch. We are partners of Stonebranch, as they are an OEM. I am from the technical team, so I have to understand what type of requirements they want in their environment. After analyzing all their requirements, I have to deploy the product. First, I have to understand their requirements, then I have to deploy that product in their server or environment. I configure all their required needs in the customer environment. As a member of the technical team, I have to first understand what type of data transfer they want, what type of protocol they need, and how many users want to share their data and files. After gathering information from the customer side, I estimate how much data they will transfer in one year. After understanding that, we have to get a task-based subscription from Stonebranch after analyzing the requirements from the customer side.
What is most valuable?
Stonebranch installation has improved significantly. They recently changed the product, and I can say they improved it by about 50 percent. Now, we have to go into GoAnywhere MFT and we can set up by interface, and we need to select any option if we want to transfer any files or any data between two users. We just follow instructions, and it is so simple and easy to use. However, in Stonebranch, they previously made it very difficult. We first had to configure SFTP, meaning we needed to use a protocol such as FTPS, SFTP, or HTTPS. First, we had to choose which type of protocol we wanted to go through. After choosing, we had to make configurations between those SFTP points.
If I compare GoAnywhere MFT with Stonebranch, after the installation part, for end users, Stonebranch is more complicated to configure. However, because it is complicated, it means they provided more features and a broader way of use for Stonebranch. They provide many types of components, features, and protocols, so it is more complicated. It does not mean it is difficult to use; it is complicated. Not anyone can understand it; only a technical person can understand which type of product they are providing.
What needs improvement?
Stonebranch is more expensive compared with GoAnywhere MFT because they provide many types of services, protocols, and broader features in their product. In a pricing scenario, they provide a task-based subscription. In GoAnywhere, we just have to pay for a one-year subscription for working. We can install many users in our MFT, meaning we can use many types of data to transfer from one side to another. There is no restriction. However, in Stonebranch, pricing matters are based per task. One file sent from one location to another means one task is completed. We have to calculate what our customer, based on their requirements, how many tasks they will do. After understanding this, we had to give it based on their requirements. Stonebranch works task-based, and they give subscriptions based on tasks.
Maintenance is required from Stonebranch. Stonebranch requires maintenance because they also provide upgrades, and there is also a case where support must be needed. Maintenance is provided by Stonebranch. Maintenance is needed from Stonebranch's side product because of upgrades, any new requirements from the customer side, and any new versioning or changes from Stonebranch also require maintenance. Maintenance is required from both Stonebranch's side and the customer side as well.
For how long have I used the solution?
As of right now, I only work with Stonebranch.
How are customer service and support?
For support, as compared with GoAnywhere, Stonebranch is more supportive because they respond quickly. They provide very quick support and guidance. For example, if we have to understand any type of feature in Stonebranch environment, we just raise a case to Stonebranch support team. Then within one or two days, someone will come from Stonebranch side, and that person will give every detailed explanation of what we want to understand. They provide a very quick response from their side.
What other advice do I have?
Stonebranch is workload automation software. I would give them a score of 7.5 out of ten compared with GoAnywhere because it is more complicated to set up and configure.