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n8n

n8n.io

Reviews from AWS customer

9 AWS reviews

External reviews

5 reviews
from

External reviews are not included in the AWS star rating for the product.


    Jayesh Purswani

Automation has transformed daily communications and bookings yet still needs simpler workflow creation

  • January 12, 2026
  • Review from a verified AWS customer

What is our primary use case?

I generally use n8n for my email responses, for lead generation, for image generation, responses to all my WhatsApp messages, creating bookings, and handling all my tasks for meetings.

For lead generation, I gave all the contacts to n8n and made it write the email and automated the email sending workflow for lead generation, and the conversion rate was around 70%. If I message 100 users, I get 70 users converted and experienced a growth in business by around 50%.

Regarding the memory feature: whenever I get a booking through my WhatsApp, the memory feature stores everything inside it and later helps other clients to check my schedule and book a call with me for a specific time when I am actually free.

How has it helped my organization?

n8n helped us remove quite a bit of human interference, and the workflow which n8n has, along with the ability to create those workflows it provides, has given a significant boost in the business and a reduction of production time.

There is a reduction in time and improvement in the human resource. The teams are more pro-inclined towards work now that they have this n8n tool; they are self-learning n8n for their daily use cases and are applying the same concept in their work as well. Every employee is trying to create an n8n workflow which can replace themselves so they can sit and relax and just have a handsome amount in their pocket every month.

Time saved and fewer employees needed represent the main benefits; money saved is not relevant for now.

What is most valuable?

n8n is just an empty canvas where you can drag and drop anything and do unimaginable things with n8n; there are so many possibilities. There are more than 500 different applications for integration, the AI agent, the memory feature which n8n provides, the complete look and feel of n8n, and the user experience, which is very easy to use with just a drag-and-drop method. It feels a new Canva for AI agents.

What needs improvement?

n8n can make the platform even less complex for people who are not from a technical background. I am from a technical plus business background, and people who are actually not from a technical background should have something which they can easily access and create. I would suggest that n8n can provide a prompting agent or prompting bot, by which businessmen or managers can create their own workflows or agents, and if that could happen, it would be one best thing. Another best thing n8n can do is address the webhook URL aspect; basically, once you create a workflow or an AI agent, there is a webhook URL you should use to send the data. I think something else can also be used apart from the webhook, and it would be great if n8n comes with something very useful for all the non-technical crowd.

For how long have I used the solution?

I have been using n8n for six to seven months.

What do I think about the scalability of the solution?

I don't think it is highly scalable, but it is scalable at a moderate level for companies which have 200 to 500 clients daily; the daily throughput is of 200 to 500 clients.

How are customer service and support?

I have never really tried customer support.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I did not use anything previously.

How was the initial setup?

Pricing is a bit high, and the setup experience had no cost; it was entirely free and there was no licensing required for this. I used AWS to set up n8n and run it locally on the AWS instance.

What about the implementation team?

When I was exploring n8n and discovered I could self-host it on my own server, I bought an instance on AWS and self-hosted n8n, which was a very interesting part. Currently, I am using n8n on my self-hosted server.

What was our ROI?

I would say there is a positive ROI.

What's my experience with pricing, setup cost, and licensing?

Pricing is a bit high, and the setup experience had no cost; it was entirely free and there was no licensing required for this.

Which other solutions did I evaluate?

I still don't know any other option apart from n8n, and I did not evaluate other options either.

What other advice do I have?

There are a couple of things which I haven't explored, such as the Jira plugin, which I am yet to explore. There is a Notion plugin, so basically, all the product designing and product development tools in the market are plugins I have never used with n8n, and I am very keen to use them. I will soon use these and share another review. I would rate n8n a 7 out of 10. There is no specific reason for giving it a lower score, but certainly, there is also no reason to give it a higher score. It perfectly fits for a 7. I would surely recommend using n8n for daily work.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Noach Ramallo

Automation has transformed complex workflows and has empowered non‑technical teams to build flows

  • January 12, 2026
  • Review from a verified AWS customer

What is our primary use case?

One standout project I built with n8n was for a distribution client using Odoo ERP. They had a fully manual order fulfillment process where orders from their Shopify and WooCommerce stores landed in Odoo, but the warehouse staff had to print pick lists, pack slips, and perform extensive manual work to create shipping labels in ShipStation and then re-enter all those details into Odoo. This process was very time-consuming and error-prone. I built an n8n workflow that acts as the central system, triggering every 10 minutes on new confirmed sales orders in Odoo using the Odoo node. The workflow validates inventory levels, applies custom business logic for bundling and formats, creates the shipment request, receives the tracking number and label URL, and sends a personalized SMS to the customer via Twilio.

I have also implemented a wide range of workflows across different business functions using n8n. For example, in retail, I automated the synchronization of online orders from Shopify to Odoo ERP, which automatically creates sales orders, checks inventory levels, sends confirmation emails to customers, and triggers notifications. I built complex multi-step workflows integrating CRM, marketing, and customer support systems. For instance, when a lead is marked as high priority in Salesforce, n8n triggers a workflow that notifies the account manager on Slack, adds the lead to a marketing nurture campaign, and schedules a follow-up call in Google Calendar.

My client absolutely wanted to get hands-on participation in the project, but had no technical background. Instead of coding the task itself, I walked him through some of n8n's features and gave him workshops and tutorials. Now he is able to configure some of the flows himself without relying on an external consultant.

How has it helped my organization?

n8n has positively impacted my organization, particularly in terms of saved time, reduced errors, and increased productivity. My recommendation is to start with n8n if you have any need for automation or integration, especially if you value control, cost predictability, and technical transparency. For technical users, developers, and IT professionals, n8n is more transformative. Unlike some black-box automation platforms, n8n empowers you and does not hide complexity; it visualizes it. You own the workflows and your data, and the cost structure is a major advantage. For a self-hosted scenario, n8n is free forever, which is phenomenal for small businesses or for prototyping. Even the very reasonable price in n8n Cloud plans is transparent, and in my team, it has made an impact on junior people because it gives them more hands-on experience with implementations, allowing them to transition to custom coding later.

What is most valuable?

n8n's strongest feature is its transparent execution model. Every step of the workflow execution is very transparent, and you can see the exact input and output data of every single node. There is also a debugger function, which is very valuable when building complex integrations or troubleshooting APIs. Additionally, the expressive power of the JavaScript and SQL nodes is another superpower. It allows me to drop into code for complex transformation while using pre-built nodes for the heavy lifting of API connections.

I use the JavaScript and SQL nodes in my workflows, particularly when importing data into a database. Data that comes from very old legacy systems or from a massive master sheet in Excel requires mastering SQL because mapping the fields sometimes cannot be done manually. Using the SQL function allows me to automatically map the columns and save considerable time for the customer.

I also appreciate that n8n is open source. This means I can inspect the code, customize it if necessary, and even contribute back to the community. This level of transparency is critical when working with clients who have strict IT policies. Additionally, the community around n8n is very active. I can usually find pre-built nodes, example workflows, or guidance on complex integrations. This accelerates the development time and reduces the need for custom coding while still giving me the flexibility to build very sophisticated workflows.

What needs improvement?

Regarding improvements for n8n, I would highlight two areas. First, while there is a growing community, the ecosystem of pre-built nodes for niche or proprietary systems still lags behind some commercial competitors. I often have to build custom HTTP request nodes or create my own node packages, which is doable but adds to project timelines. Second, features for team collaboration and lifecycle management are still evolving. Moving workflows from development to staging to production can be a manual export-import process, and native Git integration and more robust user roles for larger client teams would be a game-changer.

Regarding needed improvements, I believe much of the existing documentation is not peer-reviewed. There is definitely a big community, but if the documentation or tutorials were approved or at least had a badge from n8n, customers would feel that this meets the standards of n8n editors themselves, which would give more confidence in the flows.

For how long have I used the solution?

I have been using n8n since it became popular in 2023.

What do I think about the stability of the solution?

n8n is stable in my experience if you are an experienced implementer who knows how to fine-tune configurations for production and scalability. However, if you are a junior developer or preparing for a prototype, you might face challenges that could lead to failures in production.

What do I think about the scalability of the solution?

My experience with n8n's scalability indicates that while you can scale up workflows or deployments, many of the prototypes and pre-built flows are not resilient enough for production when there is extensive manual error or manual processes. There is considerable fine-tuning that needs to be considered, and it often requires changing some features and flows. Therefore, it is crucial to have a technical team to support you with real experience in n8n and large-scale implementations.

How are customer service and support?

Through n8n Cloud support, I have had a good experience. I received dedicated support via email with generally good and faster response times than the free tier. I describe the support team as knowledgeable, helpful, and responsive. They often address questions relevant to my scope, and at times they also recommend searching for technical documentation or specific forums. Ultimately, they always point me to the relevant solutions for any problem.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Previously, I used Zapier and Make.com. The reason I switched is that those tools are still not complex enough to manage multi-flow processes and are better suited for simple use cases with basic automations and triggers, particularly for small companies that want to automate one or two processes.

How was the initial setup?

The pricing experience was a bit of a learning curve. Working in an on-premise environment with no cost is great. For cloud environments, I noticed that depending on the number of nodes used and the number of executions, the basic plan might not be enough, and this is something I learned through experience. These days, when I recommend n8n, I always go with the tier one pricing system, opting for the premium option.

What about the implementation team?

I have not seen a return on investment from my side because the impact is primarily on the customer side, where non-technical people can go through a learning curve and take over some of these tools, allowing them to save costs because they can reduce the hiring process for external developers for this type of automation that they can do themselves.

What was our ROI?

I have not seen a return on investment from my side because the impact is primarily on the customer side, where non-technical people can go through a learning curve and take over some of these tools, allowing them to save costs because they can reduce the hiring process for external developers for this type of automation that they can do themselves.

What's my experience with pricing, setup cost, and licensing?

The pricing experience was a bit of a learning curve. Working in an on-premise environment with no cost is great. For cloud environments, I noticed that depending on the number of nodes used and the number of executions, the basic plan might not be enough, and this is something I learned through experience. These days, when I recommend n8n, I always go with the tier one pricing system, opting for the premium option.

Which other solutions did I evaluate?

Before choosing n8n, I evaluated Zapier, Make.com, and Workato. Among the three, I felt that n8n provides the most visual experience, the most powerful tool for execution and for production, and a very reasonable pricing system.

What other advice do I have?

For those looking into using n8n, I advise that collaboration is key. I typically use Git or version control repositories to maintain workflow definitions for larger projects. I also document each workflow extensively within n8n using node descriptions and comments, so anyone on the team can understand the logic. For cross-functional teams, I use screen share and workflow walkthroughs along with peer reviews, which I recommend to other users and junior implementers starting with n8n.

I advise testing first in staging. I suggest starting simple and then scaling. Begin with a simple workflow connecting Slack with Google Sheets before adding complexity. It is important to master the fundamentals, such as data structure and JSON data between the nodes, and then gradually work on optimization, rate limits, monitoring execution, and deploying additional nodes along the way.

I rate n8n an eight on a scale of one to ten because it is a very powerful tool. However, I feel that for very complex production environments, it still requires considerable fine-tuning and knowledge, and sometimes it might not be fully ready to support large-scale implementations in production. For prototyping and small use cases, as well as medium and small enterprises, n8n can be a great option. For larger implementations, it might still lag behind.


    Muhammad Abubakar

Automation has transformed my social media workflows and generates posts from GitHub commits

  • January 09, 2026
  • Review provided by PeerSpot

What is our primary use case?

I worked on n8n, and Morgan messaged me on LinkedIn to review and provide feedback about the n8n product.

I have used n8n for almost six months and built a personal project with it. My main goal was to move to this new technology, but due to the lack of jobs in my circle, I stopped working on this product.

I appreciated how n8n can be integrated with other services such as WhatsApp, LinkedIn, and Twitter, and the automation tasks it performs. I built a system in which n8n was fetching commits from GitHub and passing those commits to an AI agent. The AI agent was building LinkedIn posts and Twitter posts along with visual graphics effects, and it was performing very well. I showed that product to many companies, but they said they were not interested, so I left working on it.

What is most valuable?

I appreciated how n8n can be integrated with other services such as WhatsApp, LinkedIn, and Twitter, and the automation tasks it performs. I built a system in which n8n was fetching commits from GitHub and passing those commits to an AI agent. The AI agent was building LinkedIn posts and Twitter posts along with visual graphics effects, and it was performing very well. I showed that product to many companies, but they said they were not interested, so I left working on it. I really value this product, n8n.

What needs improvement?

I wrote a message to n8n regarding a problem I faced, but I cannot recall what it was. Currently, most products nowadays include walkthrough or guide videos, short videos of 20 to 30 seconds that inform about any particular button or action, which n8n product does not have. I believe it would be a positive addition to this product.

Tutorials are lacking in n8n, particularly short tutorials for specific buttons, explaining what each button does or what each node does.

For how long have I used the solution?

It has been almost three to four months since I last used n8n.

What do I think about the stability of the solution?

I had no issues with the stability of n8n. I never worked on a complex project, so I cannot comment on that aspect.

What do I think about the scalability of the solution?

Regarding scalability, n8n has versions, creating versions for every step, so scalability is not difficult. I first deployed it for LinkedIn, then moved to Twitter, and then to Facebook, and it was smooth.

How are customer service and support?

I never contacted n8n's technical or customer support. I made a suggestion to them, but I do not recall what it was, and I did not receive a response from them.

How would you rate customer service and support?

How was the initial setup?

As I am a full-stack developer, the initial deployment of n8n took me almost half a day, so it was not a difficult task for me. I had no issues with that and never faced problems.

Which other solutions did I evaluate?

I did not use any alternative to n8n. I never tried any similar solutions.

What other advice do I have?

I do not know about the pricing of n8n because I simply downloaded it, deployed n8n on my WSL in Ubuntu on my machine, and then on the VPS. I never had an issue with the pricing, which was a positive aspect of n8n.

n8n does not require any maintenance on my end. I deployed it on the VPS, and it worked for me almost three to four months continuously. I never needed to check it on the server and simply visited the LinkedIn posts or the Twitter posts. I never needed to visit the server.

My overall review rating for n8n is eight out of ten.


    Rishabh Kankash

Automation has transformed lead outreach, SEO content, and ongoing web research workflows

  • January 05, 2026
  • Review from a verified AWS customer

What is our primary use case?

I perform pre-sales automations and post-sales automations, which involves CRM management. This includes finding leads on the internet, reaching out to the leads, building interest, and scheduling meetings with the sales team. Another use case for me is scraping information off the internet periodically, which could include competitor information or business intelligence information that is then scraped and put into a Google Sheet. A third use case I'm currently working on is blog generation for SEO. Companies that want to get their name better represented on the internet hire me to write automations for them that write blogs and use keywords. With these keywords, they are posted to the company's page directly or to their LinkedIn page, which helps build interest and helps them rank higher on Google.

What is most valuable?

The features of n8n that I have found the most valuable so far include the ability to deploy it myself and to build a workflow around what I need, and that it connects with a bunch of other services. It connects with Google Sheets, and it has APIs for CRMs such as Salesforce or DatoCMS, which is pretty helpful because it connects to everything. It's also really helpful that I can store context for AI, so once I can store context for the AI, it makes the generation much more accurate.

One positive impact that n8n has had on my customers' organizations is significantly less hassle over SEO or reaching out to clients and scheduling meetings. It helps them save a lot of time, and most of the time, it assures interest in the organization. If a pre-sales automation is done and someone has scheduled a meeting through n8n or the automation that I've built, the customer can be certain that the person who scheduled the meeting is interested in the product. This means a warm lead coming in instead of a cold outreach. I would say the main benefits are saving time, increasing efficiency, and reducing hassle.

What needs improvement?

n8n is a really developer-focused program right now. It's very good for people who are comfortable with programming, hosting things on their own, and with automations. However, it could definitely be made a lot more user-friendly because when I started out with automations, I was also using Zapier. n8n has a bit of a learning curve to it; you have to learn a lot. Once you learn the software properly, it's very good. If they can make it more user-friendly, that would be great.

For how long have I used the solution?

I have been working with n8n for the past two years.

What do I think about the stability of the solution?

I would rate the stability and reliability of n8n as very stable. I've never had a crash, and I've never had it use too many resources. n8n deployments are some of the cheapest that I've come across; the monthly cost for n8n deployment self-hosted rarely exceeds five dollars. For five dollars, I can run an entire business's back end basically.

What do I think about the scalability of the solution?

The scalability of n8n solution is pretty good, and that's where my expertise comes in. It's about how scalable you can make it. Suppose the customer has ten thousand data points that they need to run through n8n. One approach might take a day to go through all of it and another approach might take fifteen minutes to go through all of it. It just depends on how you format the thing and how you go through it, or how you organize the workflow and how the workflow carries over.

How are customer service and support?

I don't often communicate with the technical support of n8n; the community support is really good. I can reach out to members of the community, ask questions, and usually within a week, they're answered.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

When my customers start working with me, most of them are Indian right now, and they do not know these automations exist. If they were previously aware, they would be using Zapier, the American company. Once I make them aware of n8n and how it works, they're very eager to try it, and once they see the results in action, they just stick with n8n.

How was the initial setup?

In my experience with the deployment and installation of n8n, initially, when I was learning the software, I had some challenges on how to store information and how to make sure that the information is persistent and doesn't reset all the time. Once you read the documentation posted online, it's pretty straightforward, and hosting it myself on the cloud is also pretty straightforward.

What about the implementation team?

I'm a consultant for n8n; I copy the source code and I deploy it personally.

Which other solutions did I evaluate?

Comparing Zapier with n8n, I see that Zapier is kind of expensive; it charges per run. When I say per run, it means every run over the workflow, it charges you, plus the API costs on top of that. The other microservices that Zapier has are kind of expensive. I would say Zapier is more user-friendly; it's very no-code, and anyone who's never deployed something themselves or built an automation can easily use Zapier to make something, but it will end up being a lot more expensive. For example, per run on Zapier, I think is ten cents, and if you have one hundred runs of a workflow, that is easily one dollar. Workflows usually run for more than fifteen thousand to sixteen thousand runs.

What other advice do I have?

My customers are usually not aware of n8n; they have to be made aware. They're more aware of Zapier, n8n's competition, and for Zapier, they purchase it directly from the website. n8n has to be deployed on a cloud usually.

I think my customers usually buy n8n from third-party marketplaces. I have not heard of a customer buying n8n directly from n8n's website. The third-party website would be me, basically. I would make them aware of the product and then they would start using it through me. Once they're aware of how n8n works, they usually leave the handling to someone else because it's a complex tool to use and it's kind of hard to master. Once I deploy it for them and I make a solution for them, it runs automatically. They don't need me to change the process anymore. If they do require me to change the process, that's when they reach out to me again or perhaps another consultant.

The materials, guides, and documentation on n8n available on the internet are pretty extensive. They basically walk you through everything, and the different APIs that n8n connects to have their own set of documentation. The documentation on the internet is very extensive; there is no way that if you read through the documentation, you won't find the solution to what you're looking for. I would rate this review a ten out of ten.


    reviewer2794119

Automation has transformed daily workflows and now needs better speed and reliability

  • December 30, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for n8n is automation work and exploring or integrating with different tools. I have used n8n with WooCommerce, WordPress, WhatsApp, and Telegram for chat using AI, and I have integrated n8n with WATI. I have automated WooCommerce product additions to WordPress and created a chatbot using the ChatGPT API on WhatsApp, as well as booking appointments using Calendar.

What is most valuable?

The best features n8n offers are automation and integration with different tools including Calendar, Gmail, WATI, and many other tools, which help me complete my work faster. The automation capabilities are excellent. I can host it freely on AWS and on my local machine, and this is better than other platforms available on the market.

n8n has positively impacted my organization by making our work faster and automated, eliminating the need to do everything manually. For my automations, it has saved approximately six to seven hours.

What needs improvement?

I want n8n to be more stable as it is really slow sometimes. I would also appreciate additional features and different tool integrations. While n8n has integrations, adding more tools and making them easier to work with would be beneficial, as sometimes it becomes difficult to use.

I chose a rating of seven out of ten because n8n has everything I need, but it could be improved in terms of stability, security, and speed to become faster and easier to use. In my experience, n8n is not very stable, but it has the potential to be more stable.

For how long have I used the solution?

I have been working in my current field for two years.

What do I think about the stability of the solution?

In my experience, n8n is not very stable, but it has the potential to be more stable.

What do I think about the scalability of the solution?

n8n has handled increased workloads well for me.

How are customer service and support?

I have not yet interacted with customer support because I did not need that support; n8n has provided me with everything I needed.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have been using make.com, but make is really complex and does not provide many tool integrations, and the user interface is not very good. Due to these limitations, I switched to n8n.

What was our ROI?

n8n provides a strong return on investment and is very helpful and cost-optimized. Using n8n is more cost-effective compared to other tools, and you do not have to spend much money on n8n in comparison to other solutions.

What's my experience with pricing, setup cost, and licensing?

I have used n8n free and the self-hosted version, so I do not have information about the pricing and other details.

Which other solutions did I evaluate?

I did not evaluate other options before choosing n8n as I already knew I wanted to use n8n.

What other advice do I have?

I would advise others to first explore n8n with different small automation projects and then move to larger automations. It can sometimes become complex and difficult to learn, so approaching it step-by-step and not starting with large projects is recommended. I have covered most aspects, but I want to emphasize the importance of making n8n simpler and easier to use. I provided this review with a rating of seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    reviewer2794002

Automation has reduced repetitive work and is enabling flexible, cost‑efficient workflows

  • December 29, 2025
  • Review from a verified AWS customer

What is our primary use case?

I mainly use n8n for automation. I built an automation in n8n where a webhook is utilized. I have used n8n within a private cloud previously in another organization where I worked.

What is most valuable?

n8n is quite scalable, and I would rate it around nine out of ten. n8n is pretty flexible when it comes to pricing, setup cost, and licensing when compared to other platforms such as Make and Zapier. For small companies, they can have it locally deployed or host it in the cloud, which is way more cost-efficient when compared to other platforms. It has reduced a lot of manpower required as it can automate the repetitive tasks which are required for any organization and also increased the efficiency.

What needs improvement?

I haven't seen any major flaws in n8n. However, n8n can be improved if it provides a better learning curve for beginners, as it is quite complex for beginners. Providing more tutorials would help. n8n would benefit from more video tutorials as well as more documentation on easier materials for showcasing how n8n works so that beginners can learn it easily.

For how long have I used the solution?

I have been using n8n for three years.

What do I think about the stability of the solution?

n8n is stable in my experience.

How are customer service and support?

I think n8n customer support is pretty responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have evaluated other options before sticking to n8n, such as Zapier and Make.

How was the initial setup?

We locally hosted the Docker image in an EC2 instance.

What other advice do I have?

I would advise them to properly understand n8n through the documentation and the tutorials available so that they can use n8n efficiently. I think it is better if there is an improvement within the system, as sometimes responses are not being picked up fast enough and sometimes the system indicates whether I am there or not, even after I have given a response. I believe it would be beneficial if the system improved its efficiency. I rate this review a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Rohit Rohit

Workflow automation has boosted agentic chatbots and HR knowledge search for our teams

  • December 23, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am using n8n for generating agentic AI agents. I will explain this via one example. We have a requirement to create a chatbot for a university website. For that purpose, we have used n8n. Students will directly come to our chatbot and ask about courses, departments, and fees. Our agentic agent will respond to their inquiries.

We are also using n8n for HR purposes. We have stored all documents in GitHub and converted all documents into vectors, storing that information in Pinecone. We have used n8n to retrieve the information based on the user's query.

What is most valuable?

n8n supports connectivity to any application. We can easily connect any application with n8n, which is a feature I really appreciate.

In the previous examples with Pinecone and the chatbot application, we have utilized Gemini and OpenAI as an LLM. With the help of n8n, we have easily connected them. We have also connected Google Spreadsheet to get data from Google Sheets and save the data back to Google Sheets. We have done this very easily without coding.

n8n has helped us build agents very quickly. Without coding, we can accomplish this. Our business is growing faster because we have created workflows that help us improve our business.

We have improved time, cost, and productivity. All three have been improved.

What needs improvement?

n8n could benefit from a better UI. Currently, n8n provides workflows and we can easily create workflows and connect most applications. However, if n8n provided AI integration where we could just type via text and it would generate a workflow, that would be very useful.

Currently, when I configure n8n or create a workflow, I have to do everything manually. We do not have any AI with an LLM where I can just provide information in human language and it will convert or create the workflows. That is why I have deducted two points.

For how long have I used the solution?

I have been using n8n for one year.

What do I think about the stability of the solution?

I have set up n8n on our local server, which is on a Contabo-based server, and sometimes it was losing connection. I have to restart it again and again. That type of issue I was experiencing.

What do I think about the scalability of the solution?

We can scale up as per our need. I do not face any issues with scaling up.

How are customer service and support?

I am not aware of customer support because nowadays many AI things are available in the market. I do not have to reach out to n8n customer support. I just ask a question to ChatGPT or Gemini, and it will answer my questions. I have not contacted them.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have not used another solution. Currently, n8n was good. That is why we have started reviewing it.

What was our ROI?

If we use n8n, we will save time and money with fewer employees.

What other advice do I have?

n8n is a very good product. It will save time and add more productivity. It will also reduce the work of humans if you utilize it in a better way. If anybody wants to use it, that is a very good product.

I am a customer as well as a developer. I would rate this product an 8 out of 10.


    Rusira Sathnindu

Automated sign-ups and workflows have saved hours weekly and now streamline daily operations

  • December 16, 2025
  • Review from a verified AWS customer

What is our primary use case?

A main use case for n8n is connecting different platforms and using workflows to optimize day-to-day operations. One of the main examples is our sign-up flow. Whenever someone signs up, we create a record in our CRM, send them an email welcoming them, and send a notification into our internal communication channel announcing the new sign-up. All of these actions are done via n8n. We receive a webhook whenever someone signs up, and all of these nodes are connected, so the automation is built that way.

n8n is used extensively for many things. We use it to feed documents to our agents. We use it to go through our database records and filter out chats with issues. We use n8n in our reporting for the part where we send actual emails to clients. With n8n, the limit is just the sky.

How has it helped my organization?

n8n has impacted our organization positively. Whenever a new account is created, the CRM account is created and the notification is passed into our internal communication channels. Earlier, people would get notified of new clients joining only when they checked the CRM. Currently, even if they join in the middle of the night, we get a notification through n8n. Those kinds of things overall have saved a lot of time in our organization.

n8n is saving somewhere around two to four hours every week. I would estimate it to be around four to six hours per week, though I am an automation engineer doing automations and saving time for other people, so I am not the one to give the exact figure.

What is most valuable?

The best features n8n offers are the developer-friendliness, which makes n8n exceptional. You can use expressions anywhere. Expressions are basic JavaScript functions or JavaScript code that you can put in any node to pass data dynamically. I have not seen that kind of flexibility in make.com, Zapier, or any other platforms in the same domain. The flexibility for development and developer options are the best aspects of n8n.

Regarding the features, all of those are really good. Recently there is a great rise of people using n8n. People are posting about it every day with mind-blowing automations, including fully automated content pipelines and fully automated email reply agents. n8n is simply the best platform for these automation scenarios. The UI is also good. I would not say it is the sleekest, but I might prefer Zapier's UI a little more, but n8n gets the job done and gets the job done the best.

What needs improvement?

n8n can be improved in the way that the UI could be better. There is a version two of n8n that I saw demonstrations of. It is a little better, but I think the UI could use a more futuristic approach. I am biased because I am also a designer. When connecting nodes and referring to earlier nodes, the structure that has to be followed is sometimes confusing. To write an expression to refer to data from an earlier node, sometimes you have to use item.json, and sometimes you have to use json.first. Those kinds of things are sometimes confusing, but when you get into it, you will figure it out.

I do not think there are any other things to be added for improvements. The performance is good. Documentation is really good. I do not think there is anything else to add.

For how long have I used the solution?

I have been using n8n for more than a year. I started using it for personal projects when I was working in a different company. When I joined this company, my skills in n8n were what got me selected. I have been using it from the day I started at this company. It has been almost one year.

What other advice do I have?

One of the main pieces of advice I would give to others looking into using n8n is regarding the self-hosted version. You will have to update it regularly. Otherwise, you will miss out on a lot of new features and security patches. It does not get updated automatically. You have to go and update yourself manually. I know that is a hassle, but it is really worth the time. Another thing is to always keep an eye on the newly added nodes. People are creating new nodes and uploading them to the community all the time, and people are creating new workflows as well. There are really creative workflows out there. If you keep an eye on the community, you will find a lot of hidden gems. My overall rating for n8n is a 9 out of 10.


    Dotan Sadka

Automation has reduced repetitive email triage and now frees teams for more meaningful work

  • December 15, 2025
  • Review provided by PeerSpot

What is our primary use case?

I started using n8n about five months ago.

My main use cases for n8n are creating automations for the company and automating whatever can be automated in the company, whether it's with the product or with the business side.

An example of an automation I've set up with n8n is automating a catch-all inbox that receives hundreds of emails every day. I created a workflow that triggers when I get the email, reads it, and sends it through a workflow to be processed by an AI agent, specifically Gemini. Gemini decides if the email is important or unimportant, labeling it accordingly. The goal for this automation is to reduce the time users spend to see only important emails in their inboxes.

What is most valuable?

The best features n8n offers in my experience include integrations with many existing apps, such as Gmail, where you can already get messages, send messages, and label them, all included in the workspace without needing to use API requests. This is very useful because it has many apps with predefined functions.

Another feature I really appreciate is the visual aspect, meaning your workflow is visual, allowing you to understand data flow direction and see the data in different views, whether it's in a table or JSON.

The features I rely on the most day-to-day are the integrations with AI agents, such as Gemini LLM, which allows me to send questions in a useful format to get answers. This process is essential for me and is something I utilize every day.

n8n helps automate jobs that no one enjoys doing, which are very repetitive. It saves time and money because it handles those boring tasks that can now be automated.

For the example I mentioned earlier, it saves time significantly; instead of taking an hour a day, it only takes about five minutes, which is around ten percent of the original time. Although it takes some time to create the automation, it becomes very valuable in the long run.

What needs improvement?

I would appreciate having more AI integrated into n8n, specifically an AI agent to help me better understand how to build workflows and assist when I encounter errors. Additionally, it would be helpful to have the option to open the same workflow in multiple tabs, allowing me to see the data from one execution while simultaneously viewing another workflow.

Clearer and more documentation would be beneficial. I've seen helpful videos on YouTube to understand how to use n8n with examples, but it would be great if n8n could provide its own guided instructions for different topics and use cases.

For how long have I used the solution?

I have been working in my current field for the last six months.

What do I think about the stability of the solution?

From my experience, n8n is stable, though the part that can be less stable is that you must stay connected to many APIs. If something disconnects for any reason, n8n doesn't notify you about it, which is something I would appreciate seeing improved.

What do I think about the scalability of the solution?

n8n is scalable for my needs as I can have more workflows running simultaneously. The standard solution allows for about five workflows at the same time, and it is scalable since I can upgrade my plan for more executions and workflows if needed.

How was the initial setup?

My experience with pricing and setup costs has been good. I feel that the price is right as I'm using the standard version, which allows for about one thousand five hundred executions per month, which is sufficient for me and my organization. It seems scalable, so if more executions are needed, I can pay a bit more.

What was our ROI?

I believe the return on investment from using n8n is good because employees who previously worked on the specific problems I've automated can now focus on other, more interesting tasks without spending so much time on repetitive ones.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing and setup costs has been good. I feel that the price is right as I'm using the standard version, which allows for about one thousand five hundred executions per month, which is sufficient for me and my organization. It seems scalable, so if more executions are needed, I can pay a bit more.

Which other solutions did I evaluate?

Before choosing n8n, I considered using Zapier or Make, but I didn't try them. I noted that they are more expensive, and if you are a developer with good technical skills, n8n is generally better, based on reviews and YouTube videos I watched, which is why I chose n8n.

What other advice do I have?

The pricing is fair.

I use the on-cloud solution that n8n recommends, and I pay the monthly standard fee for their services to deploy it.

My advice for others looking into using n8n is to just try it; you will see how it can benefit your organization. There are many options and workflows you can create and automate, so I highly recommend giving it a shot. I would rate this product an eight out of ten.


    IsaacNelson

Automation has transformed voice-based customer workflows and now saves time and staffing costs

  • December 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

I use n8n to automate business processes. For example, if a customer calls and wants to buy goods, I can automate that process by integrating n8n to the voice service so that n8n takes the information from the voice service and then inputs it to the client's CRM. The client gets all the information needed based on what the customer asked.

I have used n8n with Vapi, a voice solution. I have used it with Airtable and Google Sheets. I have used it with many platforms including Vultr and 11 Labs. I have integrated n8n with virtually anything as long as they have good documentation in their platform. The key is knowing your endpoints and how to connect using an HTTP request.

The primary benefit is automation, which saves costs and time for repetitive tasks. For example, I do not need to hire a data entry specialist to input data in my system. I can automate that process with n8n and save costs and time. I can use the time I would have spent on that to do other things. Customer service can also be automated through voice. I can set a time in n8n, do my configuration, and input the numbers I want to reach out to. Once it is that time, the workflow will automatically trigger and those clients will be called simultaneously. I do not need to call one person, wait for the call to finish, and then call another person. I can call all of them at once, saving me time.

n8n has really helped me improve my data management because I do not need to do much work. I have automated my businesses so that I just need to set my voice AI agents. When anybody calls my number, n8n will automatically register that call into my Google Sheets or Airtable. When I review the transcript, I know exactly what went on. If something requires me to call the customer back, I can also do that automatically using n8n. I can do it manually too, but sometimes I prefer to do it automatically just to save time and cost.

What is most valuable?

What I like about n8n is the ability to customize your workflow. I can do virtually anything with n8n with the HTTP request node. I can customize anything and do any automation with it. Unlike some other automation platforms, I am not limited in my own customization.

n8n's user interface is very good. Recently, they upgraded their service to include AI. I can just talk to the interface. For example, I can type what I want to achieve, and the AI will build the framework for me so that I just need to input my credentials and then start the automation. They have a very friendly user interface.

Data privacy is handled well in the sense that my information is saved with me. I am not worried about data privacy because everything is stored in my own virtual environment. My clients know that the information is not leaking or being sold to anybody.

What needs improvement?

What I would like for them to improve is to include more nodes and different service provider integrations, just the way Zapier does. They have so many integrations. I really want them to add many more integrations to their platform. I know they are trying, but they still need to add more to it. Even though I can connect to different platforms with the HTTP node, it would be easier for people who are not technically advanced to connect with the internal integrations. I would like them to have more connections.

For how long have I used the solution?

I have been using n8n for close to two years.

What do I think about the stability of the solution?

I have not had any downtime with n8n. It has always been up and running unless I fail to pay my VPS provider and then they might shut me down. As long as I am subscribing, it is always up and running.

What do I think about the scalability of the solution?

n8n is scalable. I find it to be scalable.

How are customer service and support?

I have not actually asked any questions regarding customer service.

How would you rate customer service and support?

What's my experience with pricing, setup cost, and licensing?

I think it is $20 to $25 per month. I cannot really get the exact figure, but it is not more than $25 per month. The minimum price is $25.

First of all, the cost is a major factor. The open source version is free. I only need to pay for my VPS. Secondly, regarding the number of runs, the open source version has unlimited runs, while the paid version has a limited number of runs unless I upgrade my plan to have different amounts of runs. That is the difference between open source and the paid n8n.

Which other solutions did I evaluate?

The difference between n8n and Zapier and Make is basically the integration. n8n has less integration than what Make and Zapier have. Many people, since there are not so many technical persons, tend to go for Zapier, more especially for their workflow because it is drag-and-drop functionality. Unlike n8n, where I might need to do something with a particular platform and that platform is not on n8n, I then have to do API calls and HTTP requests and set parameters, which is a little bit advanced for some persons. That is the main difference. The cost is also a factor. Zapier is expensive, but n8n is cheaper. Make.com is expensive too, but n8n is affordable. If I am a less technical person and have the money, I might go for Zapier. If I am a budget-conscious person, I can go for n8n. However, I have to be a little bit technical because n8n does not have more comprehensive integrations the way Zapier and Make have. That is the difference.

What other advice do I have?

n8n is a really good automation platform where I can use it to automate my businesses and processes and also save money and time. The most important thing is to learn how to use the software. If I can use the software and know how to integrate different platforms to communicate with each other, then I will save a whole lot of money because n8n is cheaper and it does not get tired. It does not make mistakes. Mistakes can also cost money. Using this automation tool will help me reduce that situation. I really encourage people to use n8n if they can use it and if they are technical persons. If they are not technical persons, there are also different tools they can use to learn. YouTube is available for learning how to automate these things or how to use the software. My overall rating for n8n is 9 out of 10.