Company with a great Collaboration Product plus great customer service.
What do you like best about the product?
Customer service has been great. Their team is on top of all your questions and wants you to be able to get Surfly installed and ready to use quickly. Even afterward, they are there for you, unlike some companies that are nowhere to be found once you have paid for their services.
What do you dislike about the product?
I wish the fees would be listed in Euro and US currency; it would be easier to quickly know the price. It would be convenient even though it does not take long to figure out.
What problems is the product solving and how is that benefiting you?
Unfortunately, not everyone we interact with can use video-audio conference services you need to download or update. Surfly has allowed us to email a link for our customers to easily join a video-audio conference and co-browse.