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Sendbird review

  • By Rahul K.
  • on 06/10/2025

What do you like best about the product?
The best thing that i liked about sendbird is their support team, one time i had issue with API Authentication where signature mismatch was happening in my service, I reached out to support and got query resolved within an hour.
What do you dislike about the product?
In my service i sometimes see issues with sendbird API where they are not working appropriately sometimes.
What problems is the product solving and how is that benefiting you?
We are using Sendbird for multiple purposes, we are using it as one one chat platform and also we have integrated it to support AI chat as well.