Decent system for better case management and more in NV Desk
What do you like best about the product?
With NV Desk tracking of the tickets case and attandance become smooth. It also resolved requirements for feedback as per our client needs.
What do you dislike about the product?
Reports are always not very helpful we had to use multiple filters which take time. We faced a very huge latency while using system.
What problems is the product solving and how is that benefiting you?
It helps in resolving major three thing which were needed at that time. Which includes getting service desk stable, managing attandance become easy