Centralized security management has protected our hybrid network and supports secure remote work
What is our primary use case?
My main use case for Barracuda CloudGen Firewall is for our network security and network traffic management. I rely on it most often for protecting the networks from threats and ensuring secure connectivity.
In addition to network security, I use Barracuda CloudGen Firewall for VPN access for remote employees, application traffic control, and monitoring network performance. It helps us ensure smooth and secure operation across all our locations.
We faced an issue where our network was experiencing unauthorized access attempts and unusual traffic spikes. Barracuda CloudGen Firewall helped us by blocking the malicious traffic in real time, preventing potential breaches, and ensuring continuous secure connectivity for our employees.
What is most valuable?
The standout features of Barracuda CloudGen Firewall are advanced threat protection, which effectively blocks malware and unauthorized access. Centralized management allows me to monitor and control multiple sites from a single dashboard. Application traffic controls, VPN support, real-time monitoring, and reporting help quickly identify and resolve network issues.
Barracuda CloudGen Firewall has had a positive impact on my organization. It has strengthened network security, prevented unauthorized access, and ensured reliable connectivity for all employees. Additionally, features such as VPN support, traffic management, and real-time monitoring have helped us operate efficiently and securely across multiple locations.
The centralized management feature allows our team to monitor and control all network locations from a single dashboard, saving time and reducing complexity. The real-time monitoring helps us quickly identify unusual traffic patterns and potential threats, allowing us to respond immediately and maintain secure and uninterrupted network operations.
What needs improvement?
Overall, Barracuda CloudGen Firewall is very effective, but there is always room for improvement. One area that could be enhanced is the user interface, making it slightly more intuitive for new users. Additionally, advanced reporting and analytics could be more customized to provide deeper insights. Despite this, the firewall performs reliably and meets most of our organizational needs.
One additional improvement that could enhance the experience is faster troubleshooting support or more detailed guided documentation for complex configurations. While the firewall is reliable, having more step-by-step tutorials or video guidance could help new users set up and optimize. Overall, the enhancement would make the platform even more user-friendly without affecting its current strong performance.
For how long have I used the solution?
I have been using Barracuda CloudGen Firewall for three years.
What do I think about the stability of the solution?
In our experience, Barracuda CloudGen Firewall has been very stable and reliable. We have not encountered any significant downtime, and the system consistently performs as expected. Its robust infrastructure and real-time monitoring give us the confidence that our network remains secure and operational at all times.
What do I think about the scalability of the solution?
Barracuda CloudGen Firewall has excellent scalability. As our organization has grown, we have been able to easily add more sites, users, and applications without degrading performance. Its flexible licensing and hybrid deployment options allow it to adapt to evolving network requirements, ensuring continuous security and reliable operations.
How are customer service and support?
Our experience with Barracuda CloudGen Firewall customer support has been very positive. The support team is responsive and knowledgeable, assisting us promptly whenever we have faced configuration questions or technical issues. Their guidance has helped us resolve problems quickly and maintain smooth network operations.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We did not use another solution before. Barracuda CloudGen Firewall was selected as our primary solution due to its comprehensive security features and ease of management.
How was the initial setup?
We purchased Barracuda CloudGen Firewall through the AWS Marketplace, which made deployment and subscription management straightforward.
What was our ROI?
We have seen a clear return on investment with Barracuda CloudGen Firewall. By blocking potential security threats proactively, we have avoided costly security incidents. The centralized management and automation features have reduced manual monitoring efforts, saving our IT team several hours per week. While exact numbers vary, overall, it has improved operational efficiency and reduced the risk of downtime, which translates into tangible cost savings for our organization.
What's my experience with pricing, setup cost, and licensing?
Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent. The setup cost was aligned with the features and security it provided. The licensing is flexible, allowing us to scale according to the number of users and sites, which has been helpful for our organization's growth. Overall, we found the investment to be worthwhile given the level of security and functionality it delivers.
Which other solutions did I evaluate?
Before choosing Barracuda CloudGen Firewall, we evaluated other options, such as Amazon's and Fortinet Generation. We ultimately selected Barracuda CloudGen Firewall because it offered better centralized management, robust security features, and flexible deployment options that best suited our organization's needs.
What other advice do I have?
I would advise others considering Barracuda CloudGen Firewall to take full advantage of its centralized management and real-time monitoring features. Proper planning during deployment and leveraging VPN and application control capabilities can maximize security and operational efficiency. Overall, it is a reliable and scalable solution for organizations looking to strengthen their network security. I would rate the customer support for Barracuda CloudGen Firewall a nine out of ten, and I would rate this product a nine out of ten overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
User friendly and secure SASE system
What do you like best about the product?
The best thing I like about the Barracuda Cloud Native SASE is the zero trust network access, integrated secure gateway.
What do you dislike about the product?
There is nothing particular that I dislike about it.
What problems is the product solving and how is that benefiting you?
It Help me with Zero trust network access which is really important for Remote access for my organization.
Barracuda Advanced Secuirty Features
What do you like best about the product?
Barracuda has provide different advanced features such as strong Threat Intelligence, secure access control as well as firewall protection for your organizations. Also it is provide user friendly dashboard for the management purposes. Additionally the customer support also the best.
What do you dislike about the product?
When talk about the pricing, it is little bit increasing apart from the similar products in the market.
What problems is the product solving and how is that benefiting you?
The business challenge within the organization is the use of sensitive data and information. We aim to prevent cyber threats and attacks, and the Barracuda Cloud-Native SASE solution helps protect sensitive applications by preventing these relevant cyber threats and attacks.
Provide the Advanced threat Protection capabilities
What do you like best about the product?
The Barracuda Cloud_Native SASEe Advanced threat protection of ensure the secure access for all devices and users. It mitigate the different type of malware, ransomware and phishing attacks. and given the user friendly and centralized management system. then user can easily manage , control the policies and monitor the system. and also given the smooth integration and easy scale.
What do you dislike about the product?
Compare to other competitor product, barracuda is cost cost effective, but small business want SD-WAN and security features subscription model expensive.
What problems is the product solving and how is that benefiting you?
mitigate the ransomware , phishing and malware threats for effective company business.
benefits of reduce the cyber threats and attacks , ensure the protect the data security in the organization
A Solid Choice for SASE: Barracuda Delivers
What do you like best about the product?
Ease of Use: The initial setup was surprisingly straightforward. The documentation provided by Barracuda was comprehensive, making the integration process much smoother than I anticipated. Setting up secure access for remote employees was quick and efficient, which was a big plus for our team.
Security Features: Security is paramount for us, and Barracuda SASE does not disappoint. The platform comes equipped with robust threat protection mechanisms, including real-time monitoring and automatic threat intelligence updates. I feel much more secure knowing our data is well-guarded.
Flexibility and Scalability: As our organization has grown, we've added more users and locations. Barracuda SASE has handled this expansion seamlessly. The ability to scale without a hitch has allowed us to adapt our network architecture easily.
What do you dislike about the product?
While the basic features are user-friendly, I've found that some of the more advanced settings can be complex. There were a few moments where I had to dive deep into the user manuals or reach out to customer support. A bit more intuitive design or additional tutorials on these features would enhance the experience.
What problems is the product solving and how is that benefiting you?
Barracuda Cloud-Native SASE has been a valuable addition to our cybersecurity toolkit. Its strengths in security and user experience outweigh the minor drawbacks I've encountered. I would recommend it to companies looking for a reliable SASE solution that prioritizes security and ease of management.
Next-generation security features improve network safety but management could be streamlined
What is our primary use case?
Our primary use case for
Barracuda CloudGen Firewall is as a central firewall to connect to the internet. It's mainly used in hospitality and industrial sectors.
What is most valuable?
The most valuable features of
Barracuda CloudGen Firewall are its next-generation capabilities such as URL filtering and application control, which enhance security by allowing better management of network traffic and preventing unauthorized access. These features help secure the network when connecting to the internet, thus improving the overall security posture.
What needs improvement?
There should be improvements in the management aspect of the firewall. Specifically, it would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability. Some changes in the management features would enhance its usability.
For how long have I used the solution?
I have been a partner working with Barracuda CloudGen Firewall for five years.
What was my experience with deployment of the solution?
Deployment is a lengthy process. It requires replacing old components with new ones piece by piece, and there is a need for extensive fine-tuning afterward. The time required depends on the customer's environment and existing infrastructure.
What do I think about the stability of the solution?
I have encountered some stability issues, particularly with connectivity in the Barracuda portal. Version 8.0 had issues, but the newer version 9.0 seems to have improved performance regarding these issues. However, the customers using the portal are still on version 8.6.
What do I think about the scalability of the solution?
Barracuda CloudGen Firewall is quite scalable, and I would rate it a seven out of ten in terms of scalability.
How are customer service and support?
The technical support from Barracuda is very good. I would rate it nine out of ten.
How would you rate customer service and support?
How was the initial setup?
The initial setup of Barracuda CloudGen Firewall is moderately challenging. Initially, it may not be easy, but with experience, it becomes more manageable.
What's my experience with pricing, setup cost, and licensing?
Barracuda is reasonably priced in Slovenia. It is neither the cheapest nor the most expensive option available. The licensing is charged per year.
What other advice do I have?
For those planning to use Barracuda CloudGen Firewall, I recommend thoroughly reviewing the manuals, especially if you are new to it. It is different from other firewalls like Cisco or Palo Alto. Overall, I rate Barracuda CloudGen Firewall a seven out of ten. The management features are better on other firewalls, and there is room for improvement in this area.
Strong security with effective traffic management and good support
What is our primary use case?
We use Barracuda CloudGen Firewall for protection in our network and IPsec. We also set up BGP for our customers.
What is most valuable?
The most valuable features of Barracuda CloudGen Firewall include antivirus protection, anti-DDoS, and IPS. We also find the bandwidth management and traffic shaping features effective for traffic optimization. The policy that allows for license renewal and hardware refresh every four years also offers cost efficiency for us.
What needs improvement?
The interface of Barracuda CloudGen Firewall is not as user-friendly as others. It is a bit complicated and could be improved. The initial setup can also be complex because it involves navigating different menus instead of a linear setup process. Integration with AI would be helpful as modern attacks often utilize AI.
For how long have I used the solution?
I have been using Barracuda CloudGen Firewall for eight years. We are a partner of Barracuda.
What do I think about the stability of the solution?
When we use Barracuda, we have not experienced any attacks or security breaches.
How are customer service and support?
I am quite satisfied with Barracuda's technical support. However, the menu is not as user-friendly, though the overall security has been satisfactory, with no breaches.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I have worked with several firewalls before using Barracuda CloudGen Firewall.
How was the initial setup?
The initial setup can be a bit complex because it involves different menus and sections. It is not straightforward like others, which use everything in one flow.
What's my experience with pricing, setup cost, and licensing?
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
Which other solutions did I evaluate?
Customers seeking other options often consider solutions like FortiGate due to its reputation in Gartner Quadrant.
What other advice do I have?
Customers seeking products based on Gartner Quadrant leadership might not prefer Barracuda, as it is not positioned as a leader.
I would rate Barracuda CloudGen Firewall at eight out of ten.
I recommend this firewall for small to medium businesses, however, larger enterprises might look for something with a higher brand reputation.
Ensures data security with advanced intrusion prevention and 24/7 monitoring
What is our primary use case?
Primarily, we cater to data center customers who locate their servers, applications, and data within one of our data centers. These customers use the firewall to secure their perimeter.
What is most valuable?
I find the intrusion prevention system to be valuable, along with the fact that it can now integrate with Barracuda's XDR. This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
Additionally, the easy addition of XDR allows us to have 24/7 SOC monitoring. All of the information is located in the central management system, enabling customers to see performance and get reports. We can also access the system for policy updates, firmware updates, etc.
What needs improvement?
There could be improvements in licensing. Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls. Some competitors now offer a floating license between the two. They offer more streamlined license allocation.
For how long have I used the solution?
I have used the solution for one year.
What do I think about the stability of the solution?
I rate the stability as ten. We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities, which are fewer compared to competitors.
What do I think about the scalability of the solution?
The firewalls are very good and scalable. However, if you are moving into higher-end services, there may be some other products that are more viable.
When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto. For SME and SMB partners, the scalability of the solution is really good, however, enterprise customers may start seeing additional features in other larger players that they might be looking for.
How are customer service and support?
I rate the customer service as ten out of ten. Barracuda's partner support is better than the majority, and it stands out as one of their strengths. It covers solution design and is available to assist with the configuration of devices, onboarding, and support, offering enhancement and optimization for ongoing services.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I'm aware of Meraki. With Meraki, if you have two firewalls, you only need one license. However, with Barracuda, you need to license both firewalls, which makes them more expensive.
How was the initial setup?
I rate the initial setup as ten out of ten.
It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours.
We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf.
We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.
What other advice do I have?
I would strongly encourage considering the full stack solution offered by Barracuda, including their XDR overlay service and wider secure edge service. These integrate closely with the Barracuda CloudGen Firewall and offer a holistic security layer.
I rate the overall solution nine out of ten.
Barracuda CloudGen Firewall
What do you like best about the product?
I like the wide range of products to offer exactly the right sizing.
What do you dislike about the product?
Sometimes the slightly too high price for the respective model
What problems is the product solving and how is that benefiting you?
The Barracuda CloudGen Firewall provides a channel for normal internet traffic on one hand, as well as a channel for, for example, voice.
Industry leading SASE
What do you like best about the product?
Baracuda Cloud Native SASE is the future of the networks, which is taking us to the next level of our network infrastructure. It is most secure network which can protect us from threat landscape and Cybercriminals. It also boosted the perfomance and reduced cost of overall deployment, and most attaractive feature is Zero Trust model for secure access where ZTNA securing our data and resources. It is very easy to use with ease of implementation. Being an administrator i am a frequent user and the integration with other products is very easy. Customer support is very supportive and technically sound.
What do you dislike about the product?
I haven't found and dislike about the product.
What problems is the product solving and how is that benefiting you?
Lags in accessing the cloud infrastructure is replaced by Baracuda SASE.
Secured the netowork with ZTNA.
1 Dashboard for all activity.
Removed the traditional SD-WAN.
