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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Natalie P.

Automation can be simple

  • March 08, 2022
  • Review provided by G2

What do you like best about the product?
BluePrism is an indispensable program in my work for many reasons. A simple user interface, ease of creation, security, drag, and drop is only some numerous benefits of this program. A huge advantage of Blue Prism is its ease of creating, launching, and managing processes. We can reduce our costs, improve efficiency, and involve our employees in beneficial work with automation. We received prompt responses to all questions we had about the software.
What do you dislike about the product?
We encountered some server connection problems while setting up the solution.
What problems is the product solving and how is that benefiting you?
BluePrism's ability to automate processes allows us to eliminate repetitive tasks.
Recommendations to others considering the product:
BluePrism's drag-and-drop functionality and visualization of the processes created are fantastic. Our employees can develop bots without much programming skills.


    Luiz Gabriel O.

The ideal and complete platform for RPA development.

  • February 24, 2022
  • Review provided by G2

What do you like best about the product?
Blue Prism - RPA has been used for at least two years by us for developing workflows and managing repetitive activities. The systems have been optimized with robots that do the hard work automatically and don't need our help. We had an excellent experience, and today it is an essential part of our department because it has increased productivity and reduced time.
What do you dislike about the product?
Blue Prism - RPA has been used daily in our systems and has only contributed to productivity and time reduction. We have had no reports of problems or delays.
What problems is the product solving and how is that benefiting you?
Robots work in various areas and sequences that we program and perform automation of repetitive tasks of forms, spreadsheets, CRM, and data systems. Blue Prism's support area is exceptional and helps with tips and support on technical issues.


    Jatin G.

Blue Prism - RPA

  • February 24, 2022
  • Review provided by G2

What do you like best about the product?
They provide quick support to all our queries by raising a request to the BP team.

Blueprism is the most reliable RPA tool that is the reason most of the banks use this tool.
What do you dislike about the product?
Blueprism has not given us any reason to dislike, they keep upgrading their product as per latest market trends.
What problems is the product solving and how is that benefiting you?
FTE benefits is the main one, apart from that automation results in accuracy and 24*7 availability


    David G.

Ideal for eliminating repetitive processes

  • February 20, 2022
  • Review provided by G2

What do you like best about the product?
In addition to automating repetitive tasks, it is also capable of automating more complex workflow processes by combining manual with semi-automation. It allows a wider range of work thanks to its dynamic and well-integrated environment.
What do you dislike about the product?
They should improve some security risks and be audited, requiring a higher learning curve because it needs a basis when controlling it since it has tools with depth control.
What problems is the product solving and how is that benefiting you?
Typical RPA controls and everyday task resolution to simplify and streamline your ongoing workflow.thanks to its extensive tools, we can achieve almost any goal when it comes to automating and improving processes.


    Financial Services

RPA Developer

  • February 15, 2022
  • Review verified by G2

What do you like best about the product?
I like the Security blue prism provides its customers.
Now that Blue Prism also has a learning and MVP program it has inspired many to join .
What do you dislike about the product?
A activity that can be done on one steps , needs to add 5 - 6 stages in Blueprism.
What problems is the product solving and how is that benefiting you?
We have Blue Prism for various monitoring activities in blue prism and also to check the interface and resolve errors.


    Pablo S.

Easy tool to success your RPA

  • February 14, 2022
  • Review verified by G2

What do you like best about the product?
Have many options to automate your process. Also, have a perfect library of documentation about how to use it.

The tool is straightforward to use and give you all that you need to develop robots.
What do you dislike about the product?
When you need some code for the solution, the compiler doesn't identify the errors. I will prefer a better debugger for this part. Probably, executing the code step by step will improve this a lot.
What problems is the product solving and how is that benefiting you?
We use these solutions to integrate various applications to perform repetitive work.
Recommendations to others considering the product:
Really easy to maintain. Also, it is really easy to develop any robot. And if you are looking for any more complex, you can put code inside your robot to take it to the extreme


    KODI S.

Very Easy Development platform.

  • February 14, 2022
  • Review verified by G2

What do you like best about the product?
The tool is handy in the development experience and easily applicable while designing the process ,the process of publishing the package is also very handy and easy.
What do you dislike about the product?
New versions of the tool are very much updated but relate some troubles instead and there are also some scenarios while creating the bot also the appication not able to open excel.
What problems is the product solving and how is that benefiting you?
It helps me to automate largely transactional processes with less effort and automating the web based browser for filling the online form and getting the data from the web.
Recommendations to others considering the product:
It is an easily identifiable tool while designing the process.fefeffefefe


    Shikhar M.

RPA Automation Journey with Blue Prism

  • February 14, 2022
  • Review verified by G2

What do you like best about the product?
Blue Prism Design templates & Application moduler
What do you dislike about the product?
OCR tesseract is not accurate enough in less version till Decipher came into party
What problems is the product solving and how is that benefiting you?
Over 46 FTE achieved in telecommunication project
Recommendations to others considering the product:
Good To explore stable and quickest design way to develop automation


    Sharon H.

Excellent Experience

  • January 17, 2022
  • Review provided by G2

What do you like best about the product?
The technology itself, the ability for non-IT professionals to quickly learn and deploy robots
What do you dislike about the product?
Nothing as yet! maybe once we are more advanced :)
What problems is the product solving and how is that benefiting you?
we are looking at high volume, low effort, or value tasks completed by Call Centre Colleagues to give them capacity to deal with more complex queries


    LOGANATHAN S.

Blue prism -Automation Tool Review

  • January 07, 2022
  • Review verified by G2

What do you like best about the product?
Fast and free code development. Multiple AI features are embedded. More productivity tool.
What do you dislike about the product?
When working with legacy applications, sometimes the blue prism gets crashed.
What problems is the product solving and how is that benefiting you?
In business cases, Day-to-day repeated work can be automated, Documentation, etc.

Benefits wise can save a lot of person-hours and quality and timely delivery