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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

The innovation of this company is incredible, it has freed me to do other more critical tasks!

  • October 19, 2018
  • Review provided by G2

What do you like best about the product?
This software has freed me from doing some of the grunt work of my day to day job and it has freed me to pursue more important things. The ai this software has is amazing and it has allowed me enhance my customer service while not spending a dime more.
What do you dislike about the product?
At this point my only complaint is I didnt start using it sooner! Great stuff.
What problems is the product solving and how is that benefiting you?
I was freeing up myself and other staff members by implementing this software. It really is innovative and unique in its role at my current employer.
Recommendations to others considering the product:
So many options, way more than I have experienced with other companies. Very happy, give it a try.


    Higher Education

Automation is the way to go for the future

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
Helps deliver work faster, better and error-free.
What do you dislike about the product?
Needs to include more features and affordable pricing.
What problems is the product solving and how is that benefiting you?
Customer satisfaction, efficiency and faster results.


    Juan G.

Teamwork between man and machine, but beware

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
I looove technology and I feel it is and it will become an essential part of business and our lives of course, but everyday more and more can be done with technology. Blue prism and their awesome engineers have found a way to close the gap in the partnership of machine (AI) and person. So much more can be automated with this software letting you the owner or administrator focus on interpreting the data and calling the shots
What do you dislike about the product?
There isnt something specific in regards to the software I dislike, maybe I just dislike the fact that it took me a while to fully understand this technology and implement it correctly
What problems is the product solving and how is that benefiting you?
This is, at least for us, a great time saver, the way automation works with this software leaves you mesmerized. I would swear there were imaginary little workers doing all this job instead of a machine.
Recommendations to others considering the product:
Look, it pains me to say it but as anything do your research, it is not an easy one to completely understand on your first try, even when you are doing research you may ask yourself what is this technology, how is it going to help you. But as with so many new technologies you gotta try and challenge yourself to get ahead in business, do the trial and see if it a good fit for you and your business


    Information Technology and Services

Good Automation Tool

  • July 31, 2018
  • Review provided by G2

What do you like best about the product?
Robustness for different types of environments to perform automation
What do you dislike about the product?
There is no features identified till now which we can dislike.
What problems is the product solving and how is that benefiting you?
Helps us achieve business process automations which are mundane in nature
Recommendations to others considering the product:
N/A


    Anshumali Taru M.

Great RPA product

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Its easy to use, drag and drop..and little bit of coding makes it perfect
What do you dislike about the product?
The user interface needs to be little bettered...plus ease of access, like desktop publishing and running multiple scripts at a time needs to be done
What problems is the product solving and how is that benefiting you?
Man hour reduction of 100 hrs in a month
Recommendations to others considering the product:
Give it a shot and get a winning start in automation


    Jay J.

Good software, if you have proper training

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
There is an ability to be intuitive mostly when it comes to self teaching BP use.
What do you dislike about the product?
That same self teaching is time consuming.
What problems is the product solving and how is that benefiting you?
Some easily created /modified desktop automation did save a few hours of headaches
Recommendations to others considering the product:
More intuitive design. Editable (drag n drop) processes might be nice


    Greg P.

Very impressive, room to improve.

  • June 21, 2018
  • Review provided by G2

What do you like best about the product?
Ease of entry, minimal to no coding experience needed to start and works with a wide variety of applications.
What do you dislike about the product?
Vendor support is not perfect however this is a budding company with room to grow.
What problems is the product solving and how is that benefiting you?
End to end automation of processes. Multiple full time employees saved(FTE).
Recommendations to others considering the product:
If you wish to have good support ffrom the blue prism staff, try to follow the guidelines produced by blueprism as closely as possible.


    Insurance

One of the best RPA Tools available in the market

  • June 14, 2018
  • Review provided by G2

What do you like best about the product?
Blue Prism is very user friendly. Easy to configure and setup the process. Good security features available in the tool.
What do you dislike about the product?
There is no issues I have faced so far, overall I like this tool
What problems is the product solving and how is that benefiting you?
Test Automation Suite for Mainframe Systems and Citrix Systems. The interface is very user friendly to define the automation scenarios
Recommendations to others considering the product:
Implement a Community Edition similar to UiPath in order to help developers use for practice. Also include a training video giving walk through on the entire product suite.


    Hospital & Health Care

Great Automation Tool

  • May 15, 2018
  • Review provided by G2

What do you like best about the product?
Easy to configure automation steps quickly
What do you dislike about the product?
There is nothing I dislike about this product
What problems is the product solving and how is that benefiting you?
Automation of System Data Entry Catch Up


    Accounting

Great way to learn RPA

  • May 15, 2018
  • Review provided by G2

What do you like best about the product?
The complexity of the content is great - there are a lot of different things to learn through this platform and various ways to get your questions answered
What do you dislike about the product?
Nothing at this time - I have only used this program for the first module
What problems is the product solving and how is that benefiting you?
We are taking the RPA training combined with the SQL server
Recommendations to others considering the product:
It's a great way to get training on RPA - There are tons of different modules and the feedback provided is very helpful