Our use case involved SOC 2 Type I and Type II, as well as Penetration Testing.
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Structured guidance has simplified our SOC 2 audits and has improved our compliance confidence
What is our primary use case?
How has it helped my organization?
Delve was a great partner for our SOC 2 Type I and Type II journey. Their customer support team was amazing, super patient, responsive, and always happy to help whenever we had questions. We really appreciated how structured and guided the platform was. It made the whole process much less overwhelming and easy to implement. The team made sure we were doing things the right way while helping us resolve small issues along the way. Overall, I had a great experience and it is a service I would absolutely recommend to others to use.
What is most valuable?
The customer support really stands out. They have been responsive and genuinely helpful whenever we have needed them. The policy templates were also great, especially for getting started, since they make it easy to understand how policies should be structured and what to include. I also really enjoyed the AI tool and how well it understands the policies and controls we already have in place.
What needs improvement?
Delve has little to no issues. One minor challenge we ran into was occasional confusion around which forms needed to be completed for the audit. That said, their superb customer support team quickly cleared things up every time, so it was never a blocker.
For how long have I used the solution?
We have been using the solution for 2 months.
What's my experience with pricing, setup cost, and licensing?
I think Delve's pricing is incredibly fair, especially for the quality of service they provide.
Which other solutions did I evaluate?
We evaluated Drata but decided that Delve perfectly fitted our needs.
What other advice do I have?
I highly recommend Delve to others!
Automation has transformed our audit readiness and reduces manual SOC 2 compliance work
What is our primary use case?
DineU uses Delve primarily to automate SOC 2 compliance across our AWS-based infrastructure. It serves as our system of record for controls, evidence collection, and audit readiness. This replaces manual spreadsheets and ad-hoc evidence gathering.
How has it helped my organization?
Delve significantly reduced the time and effort required to prepare for SOC 2 audits. Continuous monitoring gives us real-time visibility into control gaps instead of point-in-time checks. This allows our engineering team to focus on building the product rather than compliance admin.
What is most valuable?
Automated evidence collection is the most valuable feature for DineU because it eliminates manual screenshots and exports. Continuous control monitoring helps us catch configuration drift early. Auditor-ready reports streamline external audit reviews.
What needs improvement?
The UI could be more intuitive when navigating between controls and evidence. Deeper native integrations with Jira for remediation tracking would add value.
For how long have I used the solution?
I have used this solution for less than one year.
Which solution did I use previously and why did I switch?
We did not use a previous solution.
What's my experience with pricing, setup cost, and licensing?
Delve is a competitive platform in terms of pricing, and their account executives are great to talk with and continue to work with.
Which other solutions did I evaluate?
We evaluated tools like Drata, Vanta, and native CSPM solutions. Delve stood out for stronger control mapping and evidence automation. It aligned better with our technical SOC 2 needs.
What other advice do I have?
We are very glad we worked with Delve, and their support team has been wonderful to work with.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Compliance support has accelerated certification progress and builds stronger customer trust
What is our primary use case?
Delve is helping Dimension achieve SOC2 Compliance and GDPR certifications for our platform in order to build trust with our customers. Additionally, they are assisting us with CASA Tier 2 verification.
How has it helped my organization?
Delve has been extremely helpful in accelerating our SOC2 and GDPR compliance process. We have also successfully attained CASA Tier 2 verification thanks to their help and rapid verification.
What is most valuable?
Delve answers any questions within hours. They have a highly professional and qualified team that is supportive and moves fast.
What needs improvement?
I believe there could be a deeper integration of AI to accomplish even more compliance steps.
For how long have I used the solution?
I have been using the solution for 5 months.
Which solution did I use previously and why did I switch?
This is our first time using a compliance solution.
What's my experience with pricing, setup cost, and licensing?
Delve is one of the most pricing-friendly companies to use, especially considering the incredible support I receive and the fantastic product.
Which other solutions did I evaluate?
What other advice do I have?
Overall, I had a fantastic experience with Delve, and I would highly recommend them.
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