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OpenDialog

OpenDialog | 1

Reviews from AWS Marketplace

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External reviews

7 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    KAVITHA K.

Experience with OpenDialog AI

  • May 22, 2024
  • Review provided by G2

What do you like best about the product?
Best about OpenDialog is user friendly interface in designing coversation flows as well as the analytics tool to track the performance.
What do you dislike about the product?
Advanced feature is complex for begineers other than that all the defines strauctures are helpful for functional. Dependency to switch for another paltform needs more effort
What problems is the product solving and how is that benefiting you?
Its high flexible for the conversation flows, it gives a better solution for complex dialog . Integration with various API and external services.


    Insurance

Open Dialog review

  • November 30, 2023
  • Review provided by G2

What do you like best about the product?
Clear and consice tutorials to help get you started.
Easy access to tool and environments to support your learnings.
THe solution offers a powerful and efficent way of improving user expereince through natural language
What do you dislike about the product?
It may get a bit complex building out the conversations for occasional users wanting to build out a conversations.
What problems is the product solving and how is that benefiting you?
Improving efficiency and quality of data and risk being captured


    Ben L.

Much more than a chatbot

  • November 23, 2023
  • Review verified by G2

What do you like best about the product?
It has a natural way to group conversations and intents.
It can leverage other GenAI technologies.
It can be pre-loaded with key information (e.g. website content), which can in turn be intelligently interrogated to help the customer/user.
Easy to follow training materials.
What do you dislike about the product?
It would be useful if some of the conversation flow could be prebuilt based on a high-level use case description.
What problems is the product solving and how is that benefiting you?
Conversational AI for intelligent automation projects


    Ronald Q.

Great ease of integration and use -

  • November 21, 2023
  • Review verified by G2

What do you like best about the product?
Ask it anything and gives you a quick response. Great ease of integration and use - solves matter quickly without waiting on phone for hours for customer support.
What do you dislike about the product?
too many users slows down the server. long wait lines on peak hours to reach assistant
What problems is the product solving and how is that benefiting you?
solves matter quickly without waiting on phone for hours for customer support.


    Ankit .

Exploring the Realm of Open Dialog AI

  • November 12, 2023
  • Review provided by G2

What do you like best about the product?
These systems aim to create more human-like and context-aware conversations, enabling users to interact with machines in a way that feels intuitive and responsive.
What do you dislike about the product?
can inherit and sometimes exacerbate biases present in their training data, potentially leading to unfair or discriminatory outcomes.
What problems is the product solving and how is that benefiting you?
For businesses, implementing open dialog AI can result in cost savings by automating routine tasks and handling a significant portion of customer interactions without the need for human intervention.


    Tiffany G.

Review of OpenDialog AI

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
I like that it allows for natural and dynamic conversations. It's all about the flow, you know? Plus, the diverse range of topics we can chat about keeps things interesting.
What do you dislike about the product?
I can't really say there's anything I dislike about it
What problems is the product solving and how is that benefiting you?
It is heping me on the sales/marketing end on lead nuturing and analytics


    Ankitkumar S.

Very good conversational AI platform for chatbot creation

  • November 07, 2023
  • Review provided by G2

What do you like best about the product?
It is a powerful and versatile tool that can be used to improve customer service, sales, and marketing
What do you dislike about the product?
OpenDialog AI has limitation in customisation. It may not be able to fully replicate the specific needs and workflows of a particular business.
What problems is the product solving and how is that benefiting you?
OpenDialog AI is a conversational AI platform that allows creation of chatbots and virtual assistants. It helps us elimiate need of human availabilitiy 24*7


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