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External reviews

284 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Bryce N.

Helpful but sometimes complicated product

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
I have found Sumo Logic can be extremely useful when locating necessary files that may be difficult to locate originally. It is helpful to find necessary files and logs
What do you dislike about the product?
Sometimes it can be difficult trying to find the necessary information. It may take time trying to locate the necessary information.
What problems is the product solving and how is that benefiting you?
It helps with locating and finding necessary files that I may be unable to locate initially with our internal tools. It also helps to find any neccessary changes that are done with our internal systems.


    Ujwala D.

User friendly app

  • March 06, 2024
  • Review verified by G2

What do you like best about the product?
Easy to read & configure. For all tracing & monitoring we frequency of use is higher, Sumo logic. Ease of integration & Ease of Implementation is also good. Never felt a need to contect Customer Support.
What do you dislike about the product?
Documentation around dashboard configurations & other features related help.
Looks like sumo is providing many features but people are not having enough knowledge ot utilize it at its best
What problems is the product solving and how is that benefiting you?
Tracing & logging helping to solve incidents & find root cause.


    Computer Software

Sumologic is the best in town for log processing

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
Very powerful analysis language. It allows not only querying but transformations to display the data exactly as needed. Also very good at finding the needle in the haystack.
Easy to start with from the instrumentation point of view, they cover a lot of tech stacks.
What do you dislike about the product?
Its implementation of metrics, RUM, tracing is all disconnected.
It feels like multiple products put together with no thought of the whole.
No meaningful way to discover what data is available.
The root cause analysis, service diagram and others do not scale, for a big organization they are useless.
What problems is the product solving and how is that benefiting you?
It is able to centralize all our telemetry data.

The main benefit is a simple way to find out what is happening with our services.


    Aurelio S.

Perfect team with supportive infrastructure

  • January 27, 2024
  • Review provided by G2

What do you like best about the product?
Sumo logic have the best and suportive team to manage our all problems in just a seconds.
What do you dislike about the product?
They have besst and easy to use interface to lg our data informtion easily.
What problems is the product solving and how is that benefiting you?
They give best APM solution to manage our log data and information with full secure envirnoment. they have great user exprience with easily integrated ifrastructure.


    Computer Software

Centralized log management with insights

  • December 05, 2023
  • Review verified by G2

What do you like best about the product?
Sumo Logic allows you to create a central location to store all your logs in on place where these logs can be analyzed, reported on and alerted on. Its powerful search capabilities can help reduce troubleshooting times by letting you filter and get down to the information needed.
What do you dislike about the product?
There is a small initial learning curve to become an effective user at leveraging the features and functionality. Cost is another aspect that be become a pain point if one does not properly plan on what is being ingested. Using the infrequent data tier helps with this but it's something that needs to thought out so as not to reduce the usability.
What problems is the product solving and how is that benefiting you?
Biggest problem it solves is it standardizes log management and analysis. Sumo has become a one-stop shop for everything related to logs.


    Government Administration

Great tool for monitoring and log aggregation

  • December 02, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic makes agregating our logs across server/environments/accounts easy and accessibe. Not only is pulling our data in a single window or query helpful, the visualization of this data makes it easy to comprehend and compile it into an understandable data set for the intended viewer.
What do you dislike about the product?
Not much to dislike about Sumo Logic from the logging aspect, satisfied our use cases just fine
What problems is the product solving and how is that benefiting you?
In my role Sumo Logic helps be review deployment logs and monitor for issues in logs of servers in which we have many.


    Information Technology and Services

My company uses sumologic

  • December 01, 2023
  • Review provided by G2

What do you like best about the product?
Centralized logging for different environments. Easy configurations for alerts.
What do you dislike about the product?
Nothing much, sumologic serves what we want.
What problems is the product solving and how is that benefiting you?
Log search
Log monitoring
Alerts
Infra monitoring and it's alerts
Easily getting the alerts when there is any issues


    Satheesh M.

Great logging system

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Application logging and query. That's help app team
What do you dislike about the product?
Better obserbility and pricing. Ease of use
What problems is the product solving and how is that benefiting you?
Query logs


    Raghu S.

Great tool for monitoring

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Single unified place easy to configure and maintain
What do you dislike about the product?
Nothing much may be better UI and experience
What problems is the product solving and how is that benefiting you?
Logs monitoring and alerts


    Manufacturing

We were not looking for a new tool but your team sold us during the POV

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Your team. Trenton Tubolino and Brandon Borodach deserve a raise. We have had bad experiences in the past and we never thought to move away from our current provider. But thanks to them we are purchasing your solution this month
What do you dislike about the product?
Nothing at all. This solution is not only perfect for our use case but helps us expand to the rest of the organization
What problems is the product solving and how is that benefiting you?
Ingest. We were always struggling with licensing issues