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    Dawn E.

Procore streamlines sharing for projects

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
Procore keeps everything in one location. Documents, daily log, photos, vendor insurance records, all easily accessed companywide. Procore is user friendly.
What do you dislike about the product?
I can't think of any. Procore support is top notch so if there is an issue it is readily resolved.
What problems is the product solving and how is that benefiting you?
I don't have one at the moment.


    Construction

Great Product, Easy to Use

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
How easy it is to incorporate with existing projects and kickstart new ones. The amount of training they provide and the knowledge level of the trainers made the transition pretty painless, even for a small business like ours with employees who aren't as knowledgeable with technology.
What do you dislike about the product?
As an administrator, it was tough to figure out what permissions to give to each employee because it is very detailed. You will need time to learn the system individually and as a team in order to get set up which will lead to a few changes in your SOP when implementing the system.
What problems is the product solving and how is that benefiting you?
Procore has solved the problems we were having with communication between our field and office staff. Now that all information can be stored in the system and easily accessible to everyone, we are able to push our projects through quicker with fewer things being missed.


    Construction

Great Experience!!

  • April 25, 2023
  • Review provided by G2

What do you like best about the product?
I find tracking documents and drawing changes much easier through Procore.
What do you dislike about the product?
Not everyone uses it, so sometimes you have to do double the work.
What problems is the product solving and how is that benefiting you?
Being able to make changes to drawings & all parties receiving them via Procore makes manageing changes so much easier.


    Construction

Great Product for Office and Field

  • April 24, 2023
  • Review provided by G2

What do you like best about the product?
Easy to learn
Good training resources
Cloud-based
Flexibility to work your way
Good support network
What do you dislike about the product?
There are really no downsides that I have found.
What problems is the product solving and how is that benefiting you?
never any major problems. Minor problems are quickly addressed.


    Construction

Procore helps us keep the field and office sync.

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
We like the tools which allow for the field and office to be on the same page. Software is pretty easy to use and learn. Procore has more functionality vs our old PM software.
What do you dislike about the product?
Would like to see more customization for our company; editing office documents on the mobile version would be a plus. We also want more tools to track our specific trade items.
What problems is the product solving and how is that benefiting you?
Procore Tracks our submittals in real time, our field is now able to see when the general contractor has not returned a response. We are seeing less time spent determining the status of submittals and RFIs.


    Construction

Use Procore mainly with GC's

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
I like the fact that Procore makes it easy to see which submittals have been submitted and which have been approved/are still waiting to be approved or reviewed. It shows the flow of where the submittal is in the review process which is helpful.
What do you dislike about the product?
I dislike that Procore can sometimes be glitchy when using. I know they are constantly working on updates and feel that this can be an easy fix. I also wish i was able to see the project team from my team laid out on the front page and not just the GC's project team.
What problems is the product solving and how is that benefiting you?
Helps us to stay organized! I like that every GC that we work with has a separate tab that I can use and easily see which projects we have open with them. It also helps us to stay organized within the project.


    Jerrad R.

No Transparency with Procore Pricing. Expect Endless Price Increases After Signing Their Contract.

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
Some of the functionality of Procore is helpful. The ease of navigating digital blueprints is probably the best feature of Procore.
What do you dislike about the product?
I would not recommend Procore for one main reason. The renewal process each year is a nightmare. The company is not consistent with its pricing and finds ways to increase your contract annually. When you ask to explain how they come up with the pricing and what you are being charged for it is like pulling teeth. There is no one who can explain what services you are paying for and why some services go up in price. Even if you try to reduce the number of services you pay for they will not reduce your annual spend or even keep it consistent. Once you sign a contract with them just know that you will never pay your original price again. Expect to pay at least $2,000 more each year for their services. Since originally signing up with Procore a few years ago our annual spend has gone up 50% with no added benefits. There is absolutely no transparency in their pricing structure and the numbers they present aren't supported by any sort of data. Do yourself a favor and find a different software that supports contractors because Procore does not have contractors' best interests in mind.
What problems is the product solving and how is that benefiting you?
Procore does help keep our field superintendents more organized in the field. Procore also helps streamline processes for information flow from the field to the office. On the other hand, I would NOT recommend Procore for one main reason. The renewal process each year is a nightmare. The company is not consistent with its pricing and finds ways to increase your contract annually. When you ask to explain how they come up with the pricing and what you are being charged for it is like pulling teeth. There is no one who can explain what services you are paying for and why some services go up in price? Even if you try to reduce the number of services you pay for they will not reduce your annual spend or even keep it consistent. Once you sign a contract with them just know that you will never pay your original price again. Expect to pay at least $2,000 more each year for their services. Since originally signing up with Procore a few years ago our annual spend has gone up 50% with no added benefits. There is absolutely no transparency in their pricing structure and the numbers they present aren't supported by any sort of data. Do yourself a favor and find a different software that supports contractors because Procore does not have contractors' best interests in mind.


    Xavier B.

Very powerful platform

  • April 18, 2023
  • Review provided by G2

What do you like best about the product?
It is a very reliable platform. Tech support is an actual human chat that responds within a minute in 99.99 of cases. You can manage everything about your construction project in one place: drawings, prime contracts, subcontracts, purchase orders, invoices, pay apps, change orders and a lot more.
What do you dislike about the product?
In the financial tools, when you add amounts in the "this month" column, it doesn't automatically transfer to the "past months" column when you do the next pay app/invoice on the following month. They announced they would change it, but until they do, it is very annoying.
What problems is the product solving and how is that benefiting you?
Where to start? I guess from the beggining. At first (first few months of deployment), we used it mainly for the drawings tool, which is fantastic. For example, it allows you to quickly label and date all the drawings in a set using Optical Character Recognition technology that works well (provided the plans are in decent format). We now even use it to extract the files when we first get the invitation to bids, whereas before, we used blue beam for the same activity. It also allows basic measurements and mark-ups. Then we started using financial tools (prime contracts, subcontracts, purchase orders, change orders) and discovered that it is an excellent way of keeping everything organized. For example, in the change orders tool, you can see which CORs became change orders and which were rejected. The list goes on and on.


    Construction

Procore

  • April 17, 2023
  • Review provided by G2

What do you like best about the product?
I like how easy the markup tools are to use on the project documents in the Drawings tab within Procore for RFIs. I can even hyperlink relevant RFIs and Submittals to our Agendas for easy access during meetings or pull reports of open items in those and other sections to review with our team.
What do you dislike about the product?
We occasionally experience syncing issues, so clear communication about when changes are being made to things like our Meeting Agendas or Minutes is critical. We do also notice that Procore like any program or software does sometimes have brief outages or runs slowly with too many different tabs open.
What problems is the product solving and how is that benefiting you?
Procore allows us to manage much of the necessary files for each project within a platform that everyone can access based on our preferred settings. We can share project materials like Drawings with all of our subcontractors, but some options and areas within the Project Tools allow for more confidential storage and communication.


    Crystal H.

Organized, easy to learn and implement.

  • April 14, 2023
  • Review provided by G2

What do you like best about the product?
For our company we needed to get a handle on documentation control, financial control, organization, and obtaining safety and quality issues resolved under one umbrella. The courses helped us learn how to use the program and the 7 weeks of training via zoom.
What do you dislike about the product?
So far I can't see any issues, however being able to have a chat box to communicate instantly with others would be an amazing feature since emails can take far longer to get answers about more minor or immedate issues.
What problems is the product solving and how is that benefiting you?
The business was working with only QuickBooks, and One Drive even with expansions taking place. As the company continues to grow, we needed to find a software program that suits the most immediate needs and future needs we are forcasting that will be neccessary. Rather than switching from one software to another it was vital to look for the right program that can grow with us and we can grow with. Organization, financials, quality, and safety was getting harder to be accurate which ProCore has given us the opprotunity to fix a lot of issues within our business.