Question about support

• By leosilvapaiola
• on 03/17/2023

Hello, more than a review is a question about support.

We have recently added this subscription for 2 ec2 instances. We followed the steps in the support registration by Fortinet but it appears as "No coverage" in the support portal.

The question would be: is the free trial version for 30 days are not included in the support? that means on day 31 we can have coverage support for these 2 instances?