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    Marketing and Advertising

Pleo review

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Great UX, easy to use, speeds up the expense process, Business Central integration, reduced missing receipts, great support
What do you dislike about the product?
getting support at weekend can be hard/slow
What problems is the product solving and how is that benefiting you?
capturing receipts easily, receipt storage, speed up expenses for team


    Kevin L.

Easier expense reconciling for Xero!

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I started using Pleo as I was spending a lot of time pulling info, invoices and docs together when reconciling expenses from so many different suppliers. I mostly use Pleo's app to make one-off or smaller purchases, and can attach an invoice from my emails directly to a transaction.
What do you dislike about the product?
There are some small but noticable bugs with the app, and the user interface could use some improvement to make it a smoother experience for users, but overall it's functional.
What problems is the product solving and how is that benefiting you?
It's a great time-saving tool when reconciling payments, as invoices and documents can be attached directly to the transaction and uploaded to the accounting system when pushed through.


    Civic & Social Organization

Pleo has revolutionised our expenses

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
As an ops team you don't expect positive feedback on your expenses system so it's a testament to quite how slick it is that people have sought us out to say how great Pleo is.
It's way less admin work for us than our previous system. Headaches around payruns, reimbursing personal payments, etc. are all eliminated.
It is also a good deal cheaper than our previous solution.
What do you dislike about the product?
£5 fee for replacing a card if lost (though we just encourage use of virtual cards instead)
What problems is the product solving and how is that benefiting you?
- saving time in our finance function
- cost saving
- paper trails for expenses are kept up to date


    Rebecca T.

Such an easy and convenient way to run expenses

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
Easy to set up, distribute and keep track of. Easy reconciling for the accounts and to fix user issues such as lost cards and forgotten passwords.
What do you dislike about the product?
I'd find it hard to find something to write in here, so far we have had no reasons to dislike pleo
What problems is the product solving and how is that benefiting you?
Having pleo has made it easier for al employees to have an expense card whereas previously we used 1 card which posed its issues. Its cut down on lost receipts and has made reconcilation easier with me being able to choose to only export expenses with receipts.


    Katie F.

Great to give employees spending power.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It made it really easy for our employee to spend, without needing an expense process, the app was easy too.
What do you dislike about the product?
It was quite an expensice monthly cost for the service.
What problems is the product solving and how is that benefiting you?
It takes away the admin headache of agreeing expenses, and gave our employees controlled freedom to spend appropriately.


    Luke R.

Everything about it is just.. easy.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It's just no hassle. The reminders to upload receipts, replacing lost cards, its integrations. We got it for a 1 stop shop to handle employee expenses and didn't want a complicated/heavy product to do it so it ticked all the boxes.
What do you dislike about the product?
I honestly can't think of anything that I would put here. It filled the needs we had.
What problems is the product solving and how is that benefiting you?
It allowed us to distribute employee expense cards, manage the balance on them and track all the receipts and accounting really easily. We just wanted an easy to use system that allowed all this and it easily ticked those boxes.


    Rick C.

Just what every small business needs! Exactly what I need it to be.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I don't have employees, just a small group of volunteers that represent the association, so it's difficult to justify spending annual fees just to let them make purchases when they're helping. However, it's not great expecting them to fund things themselves then claim it back, and can lead to awkward conversations. Pleo's 3 free cards solve this problem completely! They can help out, safe in the knowledge that if they have to spend, it will be with official funds, and all they need to do is scan the receipt.
What do you dislike about the product?
I don't need a card myself as the organiser, yet I couldn't see an option to not get one, which means that's one of the free cards gone straight away, leaving two for other people. Or asking someone else to use a card with my name on, which isn't ideal.
More of a concern, is that if/when I get to the stage where I need more than three cards it's going to be difficult as it goes from free to a fairly hefty (obviously that's a relative term, my association is tiny) fee. But I can't find anything else to fault with it so far.
What problems is the product solving and how is that benefiting you?
Allowing volunteers representing my association to make purchases without having to worry about claiming it back, or even being able to afford it personally in between makes things infinitely easier! It takes all the hassle out of purchases they need to make.


    Mark D.

Ideal expense Management

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
It's all automatically in sync with Xero which as a start-up business makes life so much easier for our accountant and leaves us time to run the business
What do you dislike about the product?
My only grip is not being able to change the pin to something memorable to me for the plastic card
What problems is the product solving and how is that benefiting you?
It makes sure we're capturing receipts so that we can claim our vat back but also provides some really useful spending insights which are collated automatically for us.


    Hospitality

Revolutionary Expenses

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
I like the accounting aspect and from a business operator it helps me keep on track with where expenses are going and makes it easy to reconcile at the end of the month.
What do you dislike about the product?
Sometimes the app feels a bit clunky and it seems to always give me a pop up about adding the card to apple wallet even though I already have done this. The receipt scaning feature could be a bit better too.
What problems is the product solving and how is that benefiting you?
It really cuts down on adminastration time spent chasing up receipts or consolidating accounts. It just puts everything under one platform and makes it easy to manage.


    Ken H.

Great user interface. Easy to use.

  • August 08, 2023
  • Review provided by G2

What do you like best about the product?
We get good value from the product because we use the free tier. As for the usability, the app and the website are great. Looks really nice. Easy to use. Easy to log in.
What do you dislike about the product?
The integration with our accounts software (Xero) doesn't really do it for us. We end up just typing up stuff into Xero and reconciling there rather than setting up Pleo properly to do this. When you only have a handful of receipts a week.
Also, the staff card ran out one time and I didn't even get an alert to tell. Maybe that's more to do with how we have it configured...
It would be nice to be able to pay in with the card. We use the Post Office to pay cash into our business bank account. However, for me to have a member of staff doing that, I would need to give them access to the main bank account. If Pleo allowed paying in then we'd have that ringfenced. And we'd never had to top up the Pleo.
What problems is the product solving and how is that benefiting you?
I can let the staff make small purchases without needing to give them access to the main business bank account. We used to deal with this with a kind of "petty cash" system, but this is much more secure and simple.