With IBM MQ, the main use case is for applications in online banking. We use it within the banking industry. IBM MQ is a choice to create a relation between the Mainframe and distributed servers, allowing applications running on Linux or Windows to interface with Mainframe applications and enable more development of easier and open applications in a distributed environment. This means we can develop more applications that are easier to use.
I work with CICs, Workload Manager, and DB2 mainly. I have experience with IBM MQ. We mainly use clusters at the Windows level or Linux level, and in the Mainframe, we have multiple paths and different lines of connectivity transmission to assess the impact of IBM MQ's high-availability configurations on our system's resilience.
We use advanced security features such as SSH for encryption and authentication mechanisms. The security features help protect our messaging data by encrypting the transmission and ensuring authentication for connection.
The customer service or technical support from IBM is not as good as we expected; it could be better. They don't meet our standards due to the timing to get a person with knowledge.
We use some IBM solutions hosted on AWS as a cloud provider.
The initial setup of IBM MQ is reasonable, just as we were expecting, and we were on time for that project.
The maintenance for IBM MQ is good to be once a year; that's the best.
We mainly use clusters at the Windows level or Linux level, and in the Mainframe, we have multiple paths and different lines of connectivity transmission to assess the impact of IBM MQ's high-availability configurations on our system's resilience.
The customer service or technical support from IBM is not as good as we expected; it could be better. I rate them a 7 on a scale of 1 to 10. They don't meet our standards due to the timing to get a person with knowledge.
I don't really know the main differences between IBM MQ and other messaging queue solutions because it has been my natural choice, coming from Mainframe z/OS.
The initial setup of IBM MQ is reasonable, just as we were expecting, and we were on time for that project.
In the setup, there are mainly two persons involved, but others from different areas are also involved, making it more than just those two.
I currently work with IBM, but we are also using other vendors such as BMC and Logon for specific backup solutions from Mainframe.
My main experience is with IBM Mainframe. I do not have experience with their IBM QRadar. AWS is not our main cloud provider for IBM solutions. I am not very experienced with cloud, but we do use object storage, which is cloud or on-prem for example.
I don't remember specific examples at this moment, but if you contact me in two days, I will probably be able to refresh my memory as I'm currently focused on the capacity and performance issues of the system. I don't have thoughts on IBM MQ's pricing since I work in the support area and I'm not related to the purchasing process.
My company mainly provides services to the banking area but also sells many products, including IBM and open system solutions, such as storage. My company's name is Telcos, spelled T-A-L-C-O-S.
I am very interested in providing a review for the IBM Workload Automation based on my recent experience with it. I am still working with Workload Automation and probably have a project related to this support, but I have switched to focusing more on performance issues at the moment. I used to be more focused on Workload Automation, but now I have shifted my project to banking application performance and capacity.
I still work with IBM solutions in the other area, maintaining contact with AWS that relates to Workload Automation. I deal with banking services in general performance, mainly related to recovery, backup solutions, and CPU utilization. I have experience with IBM ProtecTIER, specifically the ProtecTIER, and not Tivoli. I do not remember experiencing Spectrum. I do not have experience with Spectrum Protect.
I have experience with backup and recovery, particularly on the Mainframe side, but not with HSM. HSM is more related to the Mainframe, and while I don't have recent experience, my focus has shifted to performance areas in z/OS, especially solutions relating to backups and disaster recovery.
We move data from Mainframe to the cloud. BMC is one of the companies I refer to, along with Logon. Logon is spelled L-O-G-O-N. Logon is based in Israel.
Overall, I would rate IBM MQ an 8 out of 10.