Jama Connect (Private Offer Only)
Jama Software (Private Offer Only)External reviews
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More complex than it seems
What do you like best about the product?
Traceability is made easy when you have a simple structure
What do you dislike about the product?
difficult to adapt to complex structures
we need to use it for several projects in parallel and implementing our current structure in Jama is resulting quite complex and time challenging
we need to use it for several projects in parallel and implementing our current structure in Jama is resulting quite complex and time challenging
What problems is the product solving and how is that benefiting you?
we have been managing requirements in several excel files, where it is difficult to have the big picture and the review process is slow and crumbersome. the occasional human errors are not detected by excel. Jama is allowing to show immediate traceability parent/son and makes it easier to detect changes and address conflicts.
Jama review by a DSO employee
What do you like best about the product?
A valuable aspect of Jama is in its inherent traceability capabilities and its wide modularity. One can completely customise their item types and dictate the desired (and optional) traceability between those custom item types. Moreover, the automatic versioning of requirements and the ability to have enduring comments on requirements helps with a project/product that has been in a live environment for a number of years. This way, the exact meaning of requirements through its varying versions can always be validated. Although the layout of Jama takes some time to get accustomed to, the menus are very intuitive and it is usually clear how one should navigate the environments. We have not had the opportunity to integrate our Jama set with other often-used tooling in the industry, but the fact that Jama offers such integration capabilities is very useful for an organisation such as ours
What do you dislike about the product?
There are so minor complexities that one could bump into whilst trying to organise the Jama environment to your own needs and desires in spite of its modularity. These can be circumvented through different design choices, but could initially hamper creativity. For example, a requirement can only be attributed to one Release, whilst it was our wish to let it come back in several Releases as part of different requirements packages. Moreover, the lacking of a visual 'family tree-esque' traceability overview can make the structure a bit more difficult in larger projects
What problems is the product solving and how is that benefiting you?
Jama helps us by providing a platform to properly record and subsequently manage requirements of the business of our organisation and then translate those in technical requirements. The benefit of doing this process in a tool such as Jama is immensely valuable to retain insight into the previously captured information
Jama is a powerful tool for requirements management and offers a wide range of features.
What do you like best about the product?
Particularly convincing is the intuitive interface and the efficient traceability function, which greatly simplifies linking and tracking requirements.
What do you dislike about the product?
The admin functions are not very intuitive and often require some time to get used to.
What problems is the product solving and how is that benefiting you?
Until now, the traceability of requirements was very difficult or even impossible. Jama solves this problem 100%.
feature rich product for requirements management.
What do you like best about the product?
Jama is easy to access from anywhere, it does not need any additional software to be installed.
has very powerful features for documentation and traceability, great visualization and tons of existing template types to suit the specific project needs.
multiple users can work simultaneously; this is great for large organizations.
has very powerful features for documentation and traceability, great visualization and tons of existing template types to suit the specific project needs.
multiple users can work simultaneously; this is great for large organizations.
What do you dislike about the product?
exporting to word using a specific template a bit of a hassle, need some expertise in velocity to do this.
otherwise, the word template is the best bet. however, some additional documentation should fix this issue, I think.
for test runs feature, it might be a good option to enable relationships to test cases.
otherwise, the word template is the best bet. however, some additional documentation should fix this issue, I think.
for test runs feature, it might be a good option to enable relationships to test cases.
What problems is the product solving and how is that benefiting you?
end to end traceability with great analysis tool along with rest api interface for test automation, this is a game changer for automation.
Great for review
What do you like best about the product?
The best feature in JAMA is the requirement review.
Modern and easy to user UI
Modern and easy to user UI
What do you dislike about the product?
Licensing Behavior Is Problematic
The most critical issue with JAMA is how it handles floating licenses. When a Creator license is unavailable, the user is automatically downgraded to a Reviewer role. Unfortunately, a Reviewer can only access requirements that are actively included in a review—meaning they are effectively locked out of the full set of requirements. This restriction is highly problematic, especially when we're attempting to align our workflow and documentation practices around JAMA. We expected that a Creator without an available license would be downgraded to a read-only role, rather than losing access to essential content.
Difficulties Managing Multiple Products
JAMA works reasonably well when focusing on a single product. However, managing multiple products simultaneously becomes overly complex. The system does not provide an intuitive or visual way to differentiate or compare between products. For example, there is no visual overview of differences or changes across product versions, making it hard to track progress or ensure consistency.
Limited Visibility into Requirement/Test Status
Another major pain point is the difficulty in retrieving the status of only a subset of requirements or tests. JAMA lacks flexible filtering or dashboard views that would make it easier to focus on a specific area or segment of the project. This limits our ability to efficiently monitor progress or identify issues.
The most critical issue with JAMA is how it handles floating licenses. When a Creator license is unavailable, the user is automatically downgraded to a Reviewer role. Unfortunately, a Reviewer can only access requirements that are actively included in a review—meaning they are effectively locked out of the full set of requirements. This restriction is highly problematic, especially when we're attempting to align our workflow and documentation practices around JAMA. We expected that a Creator without an available license would be downgraded to a read-only role, rather than losing access to essential content.
Difficulties Managing Multiple Products
JAMA works reasonably well when focusing on a single product. However, managing multiple products simultaneously becomes overly complex. The system does not provide an intuitive or visual way to differentiate or compare between products. For example, there is no visual overview of differences or changes across product versions, making it hard to track progress or ensure consistency.
Limited Visibility into Requirement/Test Status
Another major pain point is the difficulty in retrieving the status of only a subset of requirements or tests. JAMA lacks flexible filtering or dashboard views that would make it easier to focus on a specific area or segment of the project. This limits our ability to efficiently monitor progress or identify issues.
What problems is the product solving and how is that benefiting you?
Ensuring that our company covers all requirements with test before releasing.
JAMA also needs to support us in ensuring that we tests on different levels and not only tests on system level.
Finally JAMA has to helps us provide products requirements.
JAMA also needs to support us in ensuring that we tests on different levels and not only tests on system level.
Finally JAMA has to helps us provide products requirements.
Evolving Requirements Management into a Structured Tool that Facilitates Daily Operations
What do you like best about the product?
jama is a versatile tool designed to support the creation, maintenance, and review of requirements in day-to-day operations. It streamlines the process of connecting requirements and enables effective traceability. Additionally, jama can be customised by adding specific attributes to meet your unique needs.
The tool is user-friendly and straightforward to operate. Most individuals quickly gain confidence in its use.
The tool is user-friendly and straightforward to operate. Most individuals quickly gain confidence in its use.
What do you dislike about the product?
The traceability dashboard could be enhanced by incorporating clear coverage metrics, both in percentages and absolute numbers, based on the defined relationships between item types. Established tools such as ReqTracer and Reqtify offer visual dashboards that display the status of traceability. Implementing a similar solution would be beneficial.
What problems is the product solving and how is that benefiting you?
Jama enables management of multiple projects and connects them to extend traceability between projects. Requirements can be inherited, making it easier to manage product variants. Additionally, all projects in Jama can follow the same process, supporting collaboration across teams and projects.
One of the best Requirement Management Solution
What do you like best about the product?
1. Intuitive interface
2. Out-of-the-box compliance modules
3. Clear and easy-to-understand R&D process diagram
4. Ability to integrate with different systems
2. Out-of-the-box compliance modules
3. Clear and easy-to-understand R&D process diagram
4. Ability to integrate with different systems
What do you dislike about the product?
1. The process diagram is view-only; clicking on it does not directly navigate to the related process data.
What problems is the product solving and how is that benefiting you?
Break down customer requirements and manage them on an item basis, making it easier to perform process impact analysis.
Even perfect have issues
What do you like best about the product?
Jama Connect offers a user friendly and intuitive interface, making it comfortable to use even for new usersv( cheers to the front-end team for delivering a clean and user friendly experience).
One of the features I appreciate most is the "Review" option , which streamlines the review and approval process. It significantly reduces the need for frequent meetings by enabling asynchronous collaboration, which in turn improves overall efficiency and keeps the project momentum going.
In addition, the customer support is excellent. Response times are quick, and communication is clear and efficient, which makes resolving any issues straightforward and less time consuming. The overall communication flow with the support team contributes positively to the user experience.
One of the features I appreciate most is the "Review" option , which streamlines the review and approval process. It significantly reduces the need for frequent meetings by enabling asynchronous collaboration, which in turn improves overall efficiency and keeps the project momentum going.
In addition, the customer support is excellent. Response times are quick, and communication is clear and efficient, which makes resolving any issues straightforward and less time consuming. The overall communication flow with the support team contributes positively to the user experience.
What do you dislike about the product?
Incorporating automation and AI assistance would greatly enhance the user experience and reduce manual effort.
Additionally, I have encountered issues with data import functionality (In this case from Jira to Jama with JCI). In some cases, imported items were present in the system but did not appear in the filters as expected. These kinds of inconsistencies can impact trust in the tool's reliability, especially when working with critical project data. Ensuring robust and transparent data handling is the key.
Additionally, I have encountered issues with data import functionality (In this case from Jira to Jama with JCI). In some cases, imported items were present in the system but did not appear in the filters as expected. These kinds of inconsistencies can impact trust in the tool's reliability, especially when working with critical project data. Ensuring robust and transparent data handling is the key.
What problems is the product solving and how is that benefiting you?
Jama Connect provides a comprehensive, end-to-end view of all components and projects, which is especially valuable in a large organization like ours. It enables us to clearly track the flow of requirements from stakeholder input through to verification and validation,ensuring traceability and alignment throughout the development lifecycle. This level of visibility is essential for maintaining direction, improving collaboration across teams, and ultimately helping us deliver solutions that meet defined requirements efficiently and accurately.
Efficient Requirements Management Tool for Compliance-Driven Projects
What do you like best about the product?
Jama Connect provides a powerful and user-friendly platform to manage complex requirements across teams. The traceability and real-time collaboration features help us align stakeholders and ensure compliance with industry standards like ISO 13485 and ISO 26262. The document version control and review workflows are very helpful for audit preparation.
What do you dislike about the product?
A more intuitive dashboard would improve the user experience.
What problems is the product solving and how is that benefiting you?
As a consulting company, we also see the benefit of using Jama Connect to standardize requirement workflows for our clients and improve overall project traceability.
User experience, strong api
What do you like best about the product?
Most helpful is that Jama is easy to use, strong live traceability function and review function. It is easy to implement and may just take several weeks. The api is also great so it would be easy integrate.
What do you dislike about the product?
If can add more products into Jama, that would be great.
What problems is the product solving and how is that benefiting you?
Traceability , review, change management, risk management.
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